background image

Troubleshooting

 en

49

Fault

Cause and troubleshooting

Creasing.

Unsuitable programme for the type of fabric.

Select the programmes that are suitable for the
type of fabric.

Detergent or fabric
softener drips off the
seal and collects on
the door or in the seal
fold.

Too much detergent/fabric softener in the detergent
drawer.

When dosing liquid detergent and fabric softener,
observe the marking in the detergent drawer and
do not dose above this.

The spin result is not
satisfactory. The laun-
dry is too wet/too
damp.

A low spin speed is selected.

The next time you run a wash cycle, set a higher
spin speed.

Start the 

Spin

 programme.

Drain pipe or water outlet hose is blocked.

Clean the drain pipe and the water outlet hose.

Drain pipe or water drain hose is caught or jammed.

Ensure that the drain pipe and water drain hose are
not kinked or trapped.

The unbalanced load detection system has interrupted
the spin cycle because the laundry is unevenly distrib-
uted.

Redistribute the laundry in the drum.

Note: 

Where possible, mix large and small items in

the drum. Different sized items of laundry distribute
themselves better during the spin cycle.

Start the 

Spin

 programme.

Unbalance load detection system is using a reduced
spin speed to eliminate an unbalance.

Redistribute the laundry in the drum.

Note: 

Where possible, mix large and small items in

the drum. Different sized items of laundry distribute
themselves better during the spin cycle.

Start the 

Spin

 programme.

Detergent residue on
the damp washing.

Detergents may contain water-insoluble substances
that deposit on the laundry.

Start the 

Rinse

 programme.

Detergent residue on
the dry laundry.

Detergents may contain water-insoluble substances
that deposit on the laundry.

Brush out the laundry after washing and drying.

Summary of Contents for W543BX2GB

Page 1: ...Washing machine en User manual and installation instructions W543BX2GB...

Page 2: ...1 4 9 Connecting the appliance to the electricity supply 21 5 Familiarising yourself with your appliance 22 5 1 Appliance 22 5 2 Detergent drawer 23 5 3 Control panel 23 6 Before using for the first t...

Page 3: ...nd servicing 37 16 1 Cleaning the drum 37 16 2 Cleaning the detergent drawer 37 16 3 Cleaning the drain pump 38 17 Troubleshooting 42 17 1 Emergency release 51 18 Transportation storage and disposal 5...

Page 4: ...ts suitable for washing machines In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level 1 3 Restriction on user group This appliance ma...

Page 5: ...e e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed...

Page 6: ...ances may tip over WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from children Do not let chi...

Page 7: ...use the appliance in enclosed spaces Never expose the appliance to intense heat or humidity Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of harm to he...

Page 8: ...on or lean against the open door Do not sit on or lean against the appliance door Do not place any objects on the appliance door Reaching into the drum while it is still turning may cause hand in jur...

Page 9: ...st be re placed by the manufacturer the manufacturer s Customer Ser vice or a similarly qualified person in order to prevent any risk An ingress of moisture can cause an electric shock Do not use stea...

Page 10: ...xten sions valves or similar Make sure that the valve housing for the water inlet hose does not come into contact with its sur roundings and is not subjected to any external forces Ensure that the inn...

Page 11: ...cient Observe the dosage recom mendation from the detergent manufacturer Reduce the washing temperature for lightly and normally soiled laundry a At lower temperatures the appli ance consumes less en...

Page 12: ...sult in material damage or damage to the appliance Do not operate the appliance with incomplete or defective accessor ies Replace the accessories in ques tion before operating the appli ance Accessori...

Page 13: ...minimum thickness of 30 mm which is screwed tightly to the floor Installation loca tion Requirements Kitchen unit Only install the appliance under neath a continu ous worktop that is securely con nect...

Page 14: ...r the 4 transit bolts with a WAF 13 wrench 3 Remove the power cable from the holder 4 Remove the 4 sleeves 5 Put on the 4 cover caps 6 Press down on the 4 cover caps 4 5 Tools for assembly You require...

Page 15: ...appliance is on the runners 2 Measure the built in niche 3 Lay the power cord as well as the water inlet and water drain hose 4 Slide the appliance in and at the same time pull through the power cord...

Page 16: ...with metal elements in the area of the control panel 1 Hold the cabinet door at the re quired height on the appliance and mark the upper edge of the appli ance on the inside of the door Mark on the t...

Page 17: ...ight hand stop 3 At the previously marked points use a Forstner 35 mm drill to drill the holes for the hinges At the previously marked points use a 2 mm twist drill to drill holes for the screws 4 Ins...

Page 18: ...8 6 Insert the hinges into the appliance 7 Slide in the covering rail and screw it in 8 Put the magnetic catches on the appliance Aligning the cabinet door Vertically aligning the cabinet door Horizon...

Page 19: ...llation and connection en 19 Installing the base panel 1 Insert the spacers for the base panel 2 Measure dimension Z and dimen sion Y 3 Screw the spacers in as per the di mensions 4 Install the base p...

Page 20: ...check that the connection points are tight Water outlet connection types This information is intended to help you to connect this appliance to the water outlet ATTENTION When draining the water outlet...

Page 21: ...irmly on the ground 3 Screw the lock nuts tightly against the housing using a WAF 17 wrench In doing so hold the foot tight and do not adjust its height 4 9 Connecting the appliance to the electricity...

Page 22: ...ppliance here 1 2 3 4 5 6 7 7 8 9 On certain models specific details such as the colour and shape may differ from those pictured 1 Maintenance flap for the drain pump Page 38 2 Door 3 Detergent drawer...

Page 23: ...n wash Water softener Bleach Stain remover 3 Compartment Fabric softener Liquid starch Waterproofing agent 4 Compartment I Detergent for prewash Hygiene detergent 5 3 Control panel You can use the con...

Page 24: ...our approx 1 litre of tap water into compartment II 5 Pour standard washing powder into compartment II To prevent foaming use only half of the amount of detergent recom mended by the detergent manufac...

Page 25: ...tons Page 27 8 0 kg 1 Recommended load The maximum load capacity for the selec ted programme in kg 1400 Spin speed Set spin speed in rpm Buttons Page 27 0 No final spin only draining Rinse Hold no dra...

Page 26: ...tivated and the appliance has been operated Deactivating the childproof lock Page 35 varioSpeed Short wash activated Buttons Page 27 Door Lights up The door is locked and can not be opened Flashes The...

Page 27: ...result is not affected by this Finished in Up to 24 hours Set the programme end The programme duration is already in cluded in the set number of hours Once the programme has started the programme dura...

Page 28: ...e corresponds to the best possible washing performance class according to the legal requirements For this programme the washing temperature is automatically adjusted depending on the load size in orde...

Page 29: ...clips in a mesh laundry bag Programme setting Max 30 C Max 800 rpm 2 0 Wool Hand or machine washable items that are made from wool or contain wool To prevent the laundry from shrinking the drum moves...

Page 30: ...e Delicates Silk programme to wash shirts and blouses made from silk or delicate fab rics Programme setting Max 40 C Max 800 rpm 2 0 Super Quick 15 30 Wash items made from cotton or synthetic or blen...

Page 31: ...na tional com 11 1 Preparing the laundry ATTENTION Objects remaining in the laundry may damage the laundry and the drum Remove all items from any pock ets in your laundry before using the appliance To...

Page 32: ...n find further information in the digital instruction manual by scanning the QR code in the table of contents or on www neff interna tional com 13 1 Switching on the appli ance Requirement The applian...

Page 33: ...liquid detergent you can use a measuring aid in the detergent drawer 1 Pull out the detergent drawer 2 Slide the measuring aid forwards 3 Fold the measuring aid down and click it into place 4 Push in...

Page 34: ...y until the display indicates the desired Ready in time 3 Press Start Reload The changed Ready in time is ac tivated 13 10 Soaking laundry Note No additional detergent is re quired The washing solutio...

Page 35: ...ching off the appli ance 1 Turn the programme selector to 2 Wipe the rubber gasket dry and re move any foreign objects 3 Leave the appliance door and de tergent drawer open so that resid ual water can...

Page 36: ...ting Programme position Value Description End signal 2 0 off 1 quiet 2 me dium 3 loud 4 very loud Set the volume of the signal at the end of the programme Button signal 3 0 off 1 quiet 2 me dium 3 lou...

Page 37: ...carefully Note You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www neff interna tional com 16 1 Cleaning the drum CAUTION Risk...

Page 38: ...lick it into place 6 Clean the opening for the deter gent drawer 7 Push in the detergent drawer 16 3 Cleaning the drain pump Clean the drain pump in the event of faults e g blockages or rattling noise...

Page 39: ...of scalding When you wash at high temperat ures the detergent solution gets hot Do not touch the hot detergent solution To allow the detergent solution to flow out into the container remove the seali...

Page 40: ...t and remove the filter insert 2 Clean the interior the thread on the pump cap and the pump hous ing 3 Ensure that the impeller in the drain pump can rotate 4 Screw the pump cap as far as it will go 9...

Page 41: ...ng straight into the outlet in the next wash run the Drain programme after you have emptied the drain pump 1 Turn on the water tap 2 Insert the mains plug 3 Switch on the appliance 4 Pour 1 litre of w...

Page 42: ...any button a The symbol lights up again E 36 10 Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure tha...

Page 43: ...30 10 and or The water pressure is low No remedial action possible The filter in the water inflow is blocked Clean the water inflow filter The tap is turned off Turn on the tap The water inlet hose i...

Page 44: ...Call the after sales service Customer Service Page 52 E 30 20 Solenoid valve defective Call the after sales service Customer Service Page 52 Detergent dosage is too high Reduce the amount of detergen...

Page 45: ...Rinse Hold Page 35 The temperature is too high Wait until the temperature has dropped Cancelling the programme Page 34 Water level is too high Select a suitable programme for draining Programmes Page...

Page 46: ...age 39 Water is not flowing in Detergent is not being dispensed You have not pressed Start Reload Press Start Reload The filter in the water inflow is blocked Clean the water inflow filter The tap is...

Page 47: ...ions and move ment of the appliance whilst spinning Appliance is not correctly aligned Aligning the appliance Page 21 The appliance feet are not fixed Secure the appliance feet Aligning the appliance...

Page 48: ...ized items of laundry distribute themselves better during the spin cycle Start the Spin programme Rushing hissing noise Water is flushed under pressure into the detergent drawer Not a fault normal ope...

Page 49: ...the drain pipe and water drain hose are not kinked or trapped The unbalanced load detection system has interrupted the spin cycle because the laundry is unevenly distrib uted Redistribute the laundry...

Page 50: ...leaking out at the water outlet hose The water outlet hose is damaged Replace the damaged water outlet hose Water outlet hose is not connected correctly Connect the water outlet hose correctly Water o...

Page 51: ...appliance Note You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www neff interna tional com 1 Turn off the tap 2 Empty the wate...

Page 52: ...oughout the EU 19 Customer Service If you have any queries on use are unable to rectify faults on the appli ance yourself or if your appliance needs to be repaired contact Cus tomer Service Function r...

Page 53: ...ust be connected to the power supply The liability guarantee is valid for the service life of the appliance A claim can only be made under the guarantee if the appliance has been correctly installed a...

Page 54: ...45 1400 52 00 Cotton 60 C 8 0 3 20 1 350 88 0 53 1400 52 00 Cotton 40 C 8 0 4 00 1 200 92 0 45 1400 52 00 Easy Care 40 C 4 0 2 30 0 770 64 0 44 1200 30 00 Mixed Load 40 C 4 0 1 05 0 610 45 0 41 1400 5...

Page 55: ...ight sources are available as a spare part and must only be replaced by trained specialist staff You can find more information about your model online at https eprel ec europa eu 1 This web address is...

Page 56: ...Stra e 34 81739 M nchen GERMANY Valid within Great Britain Imported to Great Britain by BSH Home Appliances Ltd Grand Union House Old Wolverton Road Wolverton Milton Keynes MK12 5PT United Kingdom 90...

Reviews: