NEFF S395HCX26G User Manual Download Page 43

Troubleshooting

 en

43

Fault

Cause

Troubleshooting

Tableware is not dry.

2.

Use a different combined detergent
with a better drying performance.

Extra Dry not activated to im-
prove drying performance.

Activate Extra Dry.

Tableware removed too
early or drying process not
yet ended.

1.

Wait until the programme ends.

2.

Only remove tableware 30 minutes
after the programme has ended.

Rinse aid used has a limited
drying performance.

Use a name-brand rinse aid.
Eco products may have limited ef-
fectiveness.

Plastic tableware is not dry.

Not a fault. As plastic does
not store heat so well, it also
does not dry as well.

No remedial action possible.

Cutlery is not dry.

Cutlery not arranged prop-
erly in the cutlery basket or
cutlery drawer.

Droplets can form on the cutlery con-
tact points.

1.

"Arrange cutlery individually where
possible." 

→ 

Page 30

2.

Avoid points of contact.

Appliance interior still wet
after wash cycle.

Not a fault. The condensa-
tion drying principle causes
water droplets in the tub –
they are indeed desirable
here. The moisture in the air
condenses on the inside
walls, runs off and is
pumped out.

No action required.

Remnants of food on table-
ware.

Tableware is placed too
close together or basket is
overfilled.

1.

Arrange tableware with sufficient
space in between.
The spray jets must reach the sur-
faces of the tableware.

2.

Avoid points of contact.

Spray arm rotation is
blocked.

Arrange tableware so that it does
not obstruct spray arm rotation.

Spray arm nozzles are
blocked.

Clean the "Spray arms" 

→ 

Page 38

.

Filters are soiled.

Clean the filters. 

→ 

"Cleaning filters", Page 37

Filters are inserted incor-
rectly and/or not engaged.

1.

Insert the filters properly. 

→ 

"Filter system", Page 37

2.

Engage the filters.

Summary of Contents for S395HCX26G

Page 1: ...Dishwasher en User manual S395HCX26G...

Page 2: ...ourite 18 Additional functions 19 Features 19 Top basket 20 Bottom basket 20 Cutlery drawer 21 Etagere 21 Folding prongs 21 Baking sheet spray head 22 Basket heights 22 Before using for the first time...

Page 3: ...Troubleshooting 39 Appliance safety 39 Error code Fault display Sig nal 40 Washing results 42 Information on display panel 48 Malfunctions 49 Mechanical damage 50 Noise 50 Clean wastewater pump 51 Tr...

Page 4: ...appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or hav...

Page 5: ...rd must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent electrical installation according to the installation regulations When insta...

Page 6: ...y with safety instructions and directions for use on packagings of detergent and rinse aid products may cause serious harm to health Follow the safety instructions and directions for use on the packag...

Page 7: ...e appliance door carefully if the programme is still running WARNING Risk of electric shock An ingress of moisture can cause an electric shock Only use the appliance in enclosed spaces Never expose th...

Page 8: ...isk to children WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from children Do not let childre...

Page 9: ...children away from detergent and rinse aid products Keep children away from the appliance when open The wa ter in the interior of the dishwasher is not drinking water It may contain residues of deterg...

Page 10: ...damage and damage to the appliance Never kink crush modify or cut through water hoses Only use the water hoses sup plied with the appliance or genu ine spare hoses Never re use water hoses that have...

Page 11: ...ing energy Environmental protection and saving energy Environmental protection and saving energy Disposing of packaging The packaging materials are environ mentally compatible and can be re cycled Sor...

Page 12: ...lls If you subsequently install your dishwasher as a free standing appli ance you must stop it from tipping over e g by screwing it to the wall or installing it under a continuous work top that is sec...

Page 13: ...g water connection is not kinked crushed or twisted Electrical connection Connect your appliance to the power supply Connecting the appliance to the electricity supply Notes Please follow the Safety i...

Page 14: ...with your appliance Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here 1 2 3 4 5 6 7 8 9 10 12 11 1 Rating plate Rating plate with E numb...

Page 15: ...the detergent dispenser into the tablet collecting tray where they can fully dissolve 7 Top basket Top basket 8 Cutlery drawer Cutlery drawer Page 21 9 Cutlery shelf1 Cutlery shelf Page 21 10 Upper s...

Page 16: ...supply display Display for water supply 6 Programme buttons and additional functions Programmes Page 17 Additional functions Page 19 7 Start button Starting the programme Page 32 8 button If you pres...

Page 17: ...s such as water temperat ure or pipe pressure may result in deviations Programme Use Programme sequence Additional func tions Chef 70 Tableware Washing pots and pans non fragile tableware and cutlery...

Page 18: ...ng times This results in optimal consumption val ues Information for test institutes Test institutes are provided with in formation for comparability tests e g according to EN60436 These are the condi...

Page 19: ...t any time when the pro gramme is running Energy and water con sumption are increased Additional func tion Use Power Zone Switch on with mixed loads containing table ware with different soil ing level...

Page 20: ...top basket 1 Pull out the top basket 2 To prevent the basket from sud denly dropping down hold the side of the basket by the top edge 3 Press in the levers on the right and left on the outside of the...

Page 21: ...glasses or for large items of cutlery e g cooking spoons or serving cutlery If you do not need the cutlery shelf you can fold it up Folding prongs Use the folding prongs to position tableware securel...

Page 22: ...pray head Inserting baking sheet spray head Use the baking sheet spray head in stead of the top basket to clean large trays grilles and plates 1 Remove top basket 2 Insert the baking sheet spray head...

Page 23: ...ter or other residues we recommend you operate the appliance without tableware before using it for the first time Tip You can change these settings and other Basic settings Page 34 at any time Water s...

Page 24: ...hardness has been set The value H04 is set at the factory 5 To save the settings press for 3 seconds Special salt You can use special salt to soften water Adding special salt If the special salt refi...

Page 25: ...ecial salt The water hardness is 0 8 E You do not need to use special salt 1 Press 2 To open the basic settings press for 3 seconds a The display shows Hxx a The display shows 3 Press repeatedly until...

Page 26: ...dispenser for rinse aid and lift 1 2 2 Add rinse aid up to the max mark max 3 If rinse aid spills out remove it from the tub Spilled rinse aid can cause ex cessive frothing during the wash cycle 4 Cl...

Page 27: ...separately Modern powerful detergents mainly use a low alkaline formulation with enzymes Enzymes break down starch and remove protein Oxygen based bleaching agents are generally used to remove colour...

Page 28: ...automat ically to ensure the best possible washing and drying result Unsuitable detergents Do not use detergent which could cause damage to the appliance or present a risk to health Detergent Descrip...

Page 29: ...gent specified is usually sufficient 3 Close the lid of the detergent dis penser a The lid clicks into position a The detergent dispenser will open automatically at the optimum time during the program...

Page 30: ...rial cleaning agents are not suit able for dishwashers in conjunction with aluminium If you are using highly caustic alkaline or highly acidic cleaning agents in particular commercial or indus trial c...

Page 31: ...an cause burns to the skin When hot tableware is sensitive to shock may crack and can result in injury When the programme has ended do not empty the appliance until the tableware has cooled down for a...

Page 32: ...o gramme by up to 24 hours 1 Press a h 01 appears in the display 2 Use to set the required start time for the programme 3 Press a This activates timer programming Tip To deactivate timer program ming...

Page 33: ...oor a All displays light up a As soon as the displays are off the display shows 0h 01m and the residual water is pumped out a The programme is cancelled and ends after approx 1 minute Switching off ap...

Page 34: ...nsed Setting the amount of rinse aid Page 26 Switch the rinse aid system off with level r00 Intensive drying d00 1 d00 d01 The temperature is increased during the final rinse which improves the drying...

Page 35: ...ettings for initial start up must be configured 1 Factory setting may vary according to model Changing basic settings 1 Open the appliance door 2 Press 3 To open the basic settings press for 3 seconds...

Page 36: ...re products and machine cleaners is the right programme for the care of your appliance Tip You can get our tested and ap proved Dishwasher Care and Ma chine Cleaner for Dishwashers online at https www...

Page 37: ...kagings of the machine care products and machine clean ers 1 Remove any coarse soiling in the interior with a damp cloth 2 Clean the filters 3 Place the machine care product in the appliance interior...

Page 38: ...system into the ap pliance and turn the coarse filter clockwise Make sure that the arrow markings match up Cleaning spray arms Limescale and soiling in the dish washing water may block the nozzles and...

Page 39: ...special connection cable which is available from the manufacturer or his Customer Service Appliance safety Fault Cause Troubleshooting Appliance door opens acci dently Automatic door opening ac tivat...

Page 40: ...ely Water protection system is activated 1 Turn off the water tap 2 Call Customer Service Page 52 E 31 00 will light up altern ately Water protection system is activated 1 Turn off the water tap 2 Cal...

Page 41: ...r hose is blocked or kinked 1 Reposition the wastewater hose without kinks 2 Remove residues Siphon connection is still sealed Check the connection to the siphon and open if necessary Cover of the was...

Page 42: ...he er ror code Washing results Fault Cause Troubleshooting Tableware is not dry No rinse aid used or dosage set too low 1 Add Rinse aid Page 26 2 Set the amount of rinse aid to be dispensed Setting th...

Page 43: ...the cutlery con tact points 1 Arrange cutlery individually where possible Page 30 2 Avoid points of contact Appliance interior still wet after wash cycle Not a fault The condensa tion drying principl...

Page 44: ...rgent residue in the ap pliance Lid of the detergent dis penser is blocked by items of tableware parts and will not open 1 Arrange tableware in the top basket tableware so the tab collecting tray is n...

Page 45: ...salt dispenser is not screwed tight Screw the special salt dispenser tight Stubborn white coatings are present on tableware inside the appliance or the door Detergent substances are deposited there T...

Page 46: ...h The formation of films is due to metal components on sil ver or aluminium tableware Clean the appliance You can remove deposits with Mechanical cleaning Page 35 or a machine cleaning product It may...

Page 47: ...t tableware so the tab collecting tray is not obstructed by tableware Arrange tableware Page 30 Items of tableware are blocking the dispenser lid 2 Do not place tableware or fra grance dispensers in t...

Page 48: ...rmation of foam occurs Hand washing up liquid is present in dispenser for rinse aid Immediately add rinse aid to the dispenser Adding rinse aid Page 26 Rinse aid has been spilled Remove the rinse aid...

Page 49: ...at least 2 minutes 3 Connect the appliance to the power supply 4 Switch the appliance on Appliance does not start The mains fuse has tripped Check the relevant fuse Mains cable is not inserted 1 Check...

Page 50: ...is not in home position Wait for a second after opening the appliance door Lid on the detergent dis penser cannot be closed Detergent dispenser or lid are blocked by sticky deter gent residue Remove...

Page 51: ...inwards at an angle and remove 7 Remove any remnants of food and foreign bodies in the area of the impeller 8 Insert the pump cover and press down 1 2 a The pump cover clicks into posi tion 9 Install...

Page 52: ...recycling WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk With redundant appliances unplug the power cord Then cut through the cord an...

Page 53: ...the purchase agree ment and in addition to our manufac turer s warranty we offer compensa tion under the following conditions If our Aqua Stop system is defect ive and causes water damage we will mak...

Page 54: ...ss the applicable li cence information via your Home Connect app Profile Legal inform ation Licence Information 2 You can download the licence information on the brand product website Please search on...

Page 55: ......

Page 56: ...ry Stra e 34 81739 M nchen GERMANY Valid within Great Britain Imported to Great Britain by BSH Home Appliances Ltd Grand Union House Old Wolverton Road Wolverton Milton Keynes MK12 5PT United Kingdom...

Reviews: