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Troubleshooting

 en

43

Fault

Cause

Troubleshooting

Remnants of food on table-
ware.

Tableware is placed too
close together or basket is
overfilled.

1.

Arrange tableware with sufficient
space in between.
The spray jets must reach the sur-
faces of the tableware.

2.

Avoid points of contact.

Spray arm rotation is
blocked.

Arrange tableware so that it does
not obstruct spray arm rotation.

Spray arm nozzles are
blocked.

Clean the "Spray arms" 

→ 

Page 37

.

Filters are soiled.

Clean the filters. 

→ 

"Cleaning filters", Page 36

Filters are inserted incor-
rectly and/or not engaged.

1.

Insert the filters properly. 

→ 

"Filter system", Page 36

2.

Engage the filters.

Washing programme selec-
ted too weak.

Select a more intensive washing
programme. 

→ 

"Programmes", Page 17

Tableware has been pre-
cleaned too intensely. The
sensors chose a weaker pro-
gramme. Stubborn soiling
cannot be entirely removed.

Only remove large remnants of food
and do not prerinse tableware.

Tall narrow receptacles in
corner areas are not rinsed
adequately.

Do not position tall narrow recept-
acles at too great an angle or in
corner areas.

Top baskets on right and left
are not set to same height.

Set the top baskets on the left and
right to the same level.

Detergent residue in the ap-
pliance

Lid of the detergent dis-
penser is blocked by items
of tableware parts and will
not open.

1.

Arrange tableware in the top basket
tableware so the tab collecting tray
is not obstructed by tableware. 

→ 

"Arrange tableware", Page 30

Items of tableware are blocking the
dispenser lid.

2.

Do not place tableware or fra-
grance dispensers in the tablet col-
lecting tray.

The lid of the detergent dis-
penser is blocked by the tab
and will not open.

Position the tab in the detergent dis-
penser crosswise, not vertically.

Summary of Contents for S355HVX15E

Page 1: ...Dishwasher en Information for Use S355HVX15E...

Page 2: ...et 20 Cutlery drawer 21 Etagere 21 Folding prongs 21 Basket heights 22 Before using for the first time 22 Performing the initial configura tion 22 Water softening system 23 Overview of water hardness...

Page 3: ...Washing results 41 Information on display panel 48 Malfunctions 48 Mechanical damage 50 Noise 50 Clean wastewater pump 51 Transportation storage and disposal 51 Removing the appliance 51 Protect appli...

Page 4: ...pliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have b...

Page 5: ...possible an all pole isolating switch must be installed in the permanent electrical installation according to the installation regulations When installing the appliance check that the power cable is...

Page 6: ...t the side Covers are available from Customer Service or specialist outlets WARNING Risk of tipping Improper installation may cause the appliance to tip up Only install built under or integrable appli...

Page 7: ...utensils with sharp points can cause injuries Arrange knives and utensils with sharp points in the cutlery basket with the points downwards on the knife shelf or in the cutlery drawer WARNING Risk of...

Page 8: ...only be carried out by trained specialist staff Only use genuine spare parts when repairing the appliance If the power cord of this appliance is damaged it must be replaced with a special connection...

Page 9: ...oor and cabinet doors underneath Keep an eye on children when opening and closing the ap pliance door WARNING Risk of chemical burns Rinse aid and detergent may cause chemical burns to the mouth throa...

Page 10: ...m to leak Check that there is a distance of at least 5 cm between the appli ance and the water pipe The pipes supplied for the drinking water and waste water connec tions are not affected here Modifie...

Page 11: ...ier which measures the turbidity of the rinsing water You can save water with the AquaSensor Use of the AquaSensor depends on the programme If the soiling level is high the rinsing water is drained of...

Page 12: ...inage connection Page 12 7 Install the drinking water connec tion Page 12 8 Connect the appliance to the power supply Drainage connection Connect your appliance to drainage connection so dirty water i...

Page 13: ...nt only in the range of 220 240 V and 50 Hz or 60 Hz Please note that the water safety system is only functional if there is a power supply 1 Insert the non heating appliance plug of the power cable i...

Page 14: ...with your appliance Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here 1 2 3 4 5 6 7 8 9 10 12 11 1 Rating plate Rating plate with E numb...

Page 15: ...etergent dispenser into the tablet collecting tray where they can fully dissolve 7 Top basket Top basket Page 20 8 Cutlery drawer Cutlery drawer Page 21 9 Cutlery shelf1 Cutlery shelf Page 21 10 Upper...

Page 16: ...5 Water supply display Display for water supply 6 Programme buttons and additional functions Programmes Programmes Page 17 Additional functions Additional functions Page 19 7 Start button Starting th...

Page 17: ...s such as water temperat ure or pipe pressure may result in deviations Programme Use Programme sequence Additional func tions Chef 70 Tableware Washing pots and pans non fragile tableware and cutlery...

Page 18: ...times This results in optimal consumption val ues Information for test institutes Test institutes are provided with in formation for comparability tests e g according to EN60436 These are the conditio...

Page 19: ...t any time when the pro gramme is running Energy and water con sumption are increased Additional func tion Use Power Zone Switch on with mixed loads containing table ware with different soil ing level...

Page 20: ...l out the top basket 2 To prevent the basket from sud denly dropping down hold the side of the basket by the top edge 3 Press in the levers on the right and left on the outside of the basket 4 Raise o...

Page 21: ...glasses or for large items of cutlery e g cooking spoons or serving cutlery If you do not need the cutlery shelf you can fold it up Folding prongs Use the folding prongs to position tableware securel...

Page 22: ...initial config uration On initial start up or after a reset to the factory settings you will need to make settings Requirement The appliance has been installed and connected Page 11 1 Add special salt...

Page 23: ...7 H05 27 38 Hard 3 8 5 4 H06 39 62 Hard 5 5 8 9 H07 Note Set the water hardness determ ined on your appliance Setting the water softening sys tem Page 23 With a water hardness of 0 8 E you can dispens...

Page 24: ...ser is displaced and forced out 4 Place the lid back on the dis penser and turn to close Switching off the water softening system If you find the special salt refill indic ator irritating e g when usi...

Page 25: ...ystem after x rinse cycles 6 Additional run time in minutes 7 Additional water consumption in litres 5 Additional power consumption in kWh 0 05 The consumption values specified are laboratory measurem...

Page 26: ...results using rinse aid 1 Press 2 To open the basic settings press for 3 seconds a The display shows Hxx a The display shows 3 Press repeatedly until the display shows the value set at the factory r05...

Page 27: ...ned detergent Besides conventional separate deter gents a number of products are available with additional functions These products contain not only de tergent but also rinse aid and salt re placement...

Page 28: ...if the rinse aid and special salt refill indicators light up wash ing programmes will run properly with combined detergents The function of rinse aid is limited with combined detergents You will gene...

Page 29: ...ge to glass and table ware Only put glasses and china in the dishwasher if it is marked as dish washer safe by the manufacturer Avoid damage to glass and table ware Cause Recommendation The following...

Page 30: ...pecifications Page 53 For better washing and drying res ults position items with curves or recesses at an angle so water can run off 1 Remove large remnants of food from tableware To save resources do...

Page 31: ...If you do not perform any actions on the appliance for 10 minutes the appliance will automatically switch off Setting a programme To adjust the wash cycle to the soil ing level of the tableware selec...

Page 32: ...utes and then close it This will help prevent excess pressure building up in the appliance and stop the appliance door bursting open 1 Open the appliance door carefully 2 Press a The programme is save...

Page 33: ...to be dis pensed Setting the amount of rinse aid Page 26 Switch the rinse aid system off with level r00 Intensive drying d00 1 d00 d01 The temperature is increased during the final rinse which improve...

Page 34: ...ory setting may vary according to model Changing basic settings 1 Open the appliance door 2 Press 3 To open the basic settings press for 3 seconds a The display shows Hxx a The display shows 4 Press r...

Page 35: ...ined with machine care products and machine cleaners is the right programme for the care of your appliance Tip You can get our tested and ap proved Dishwasher Care and Ma chine Cleaner for Dishwashers...

Page 36: ...ve any coarse soiling in the interior with a damp cloth 2 Clean the filters 3 Place the machine care product in the appliance interior Only use machine care products specially designed for dishwash er...

Page 37: ...fil ter 6 Re assemble the filter system Make sure that the locking catches on the coarse filter click into posi tion 7 Insert the filter system into the ap pliance and turn the coarse filter clockwise...

Page 38: ...ay arm to re move 3 Check the outlet nozzles on the spray arms for blockages under running water and remove any for eign bodies 4 Insert the lower spray arm a The spray arm clicks into position 5 Inse...

Page 39: ...ted cal cified heating element 1 Descale the appliance 2 Operate the appliance with the wa ter softening system 1 E 30 00 will light up altern ately Water protection system is activated 1 Turn off the...

Page 40: ...rn off the water tap 2 Call Customer Service Page 52 E 61 02 will light up altern ately Wastewater pump is blocked Clean the wastewater pump Clean wastewater pump Page 51 Cover of the wastewater pump...

Page 41: ...fuse 3 Wait at least 2 minutes 4 Insert the mains plug of the appli ance in a socket or switch on the fuse 5 Switch the appliance on 6 If the problem occurs again Press Turn off the water tap Pull out...

Page 42: ...he programme has ended Rinse aid used has a limited drying performance Use a name brand rinse aid Eco products may have limited ef fectiveness Plastic tableware is not dry Not a fault As plastic does...

Page 43: ...intensely The sensors chose a weaker pro gramme Stubborn soiling cannot be entirely removed Only remove large remnants of food and do not prerinse tableware Tall narrow receptacles in corner areas are...

Page 44: ...ubstances are deposited there These coat ings cannot generally be re moved with chemicals Change your detergent Page 26 Clean the appliance mechanically White coating is deposited in the appliance int...

Page 45: ...hose a weaker pro gramme Stubborn soiling cannot be entirely removed Only remove large remnants of food and do not prerinse tableware Coloured coatings blue yel low brown that are difficult or impossi...

Page 46: ...erature Programmes Page 17 Tableware has been pre cleaned too intensely The sensors chose a weaker pro gramme Stubborn soiling cannot be entirely removed Only remove large remnants of food and do not...

Page 47: ...also rust if washed together with rust ing items Do not wash rusting items Salt content in washing wa ter is too high 1 Remove any spilled special salt from the tub 2 Screw the cap of the special salt...

Page 48: ...lashes Appliance door is not closed properly Close the appliance door Arrange the tableware so that no parts project beyond the basket and prevent the appliance door from closing properly Malfunctions...

Page 49: ...urely Check whether the rear panel of the appliance is being pressed in by a socket or hose holder that has not been removed Arrange the tableware so that no parts project beyond the basket and preven...

Page 50: ...lid are blocked by sticky deter gent residue Remove detergent residue Noise Fault Cause Troubleshooting Filling valves making knock ing noises Caused by the domestic in stallation No appliance fault...

Page 51: ...mpeller with your hand 7 Remove any remnants of food and foreign bodies in the area of the impeller 8 Insert the pump cover and press down 1 2 a The pump cover clicks into posi tion 9 Install the filt...

Page 52: ...longer close 1 Unplug the appliance from the mains 2 Cut through the power cord 3 Dispose of the appliance in an en vironmentally friendly manner Information about current disposal methods are availab...

Page 53: ...d with Aqua Stop according to our instructions this also in cludes correctly fitting the Aqua Stop extension genuine access ory Our guarantee does not cover defective supply lines or fittings up to th...

Page 54: ...te Please search on the product website for your appliance model and additional documents Alternat ively you can request the relevant in formation from oss request bshg com or BSH Hausger te GmbH Carl...

Page 55: ......

Page 56: ...a e 34 81739 M nchen GERMANY Valid within Great Britain Imported to Great Britain by BSH Home Appliances Ltd Grand Union House Old Wolverton Road Wolverton Milton Keynes MK12 5PT United Kingdom 900166...

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