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Troubleshooting

 en

39

Fault

Cause

Troubleshooting

Display for water supply
lights up

9.

Check the water connection for
leaks.

10.

Restore the power supply.

11.

Switch the appliance on.

Wastewater hose is blocked
or kinked.

1.

Reposition the wastewater hose
without kinks.

2.

Remove residues.

Siphon connection is still
sealed.

Check the connection to the siphon
and open if necessary.

Cover of the wastewater
pump is loose.

Secure the cover of the "Wastewa-
ter pump " 

→ 

Page 49

 so it clicks

into position.

Display "Check water sup-
ply" flashes

A technical fault is present.

1.

Press  .

2.

Unplug the appliance or switch off
the fuse.

3.

Wait at least 2 minutes.

4.

Insert the mains plug of the appli-
ance in a socket or switch on the
fuse.

5.

Switch the appliance on.

6.

If the problem occurs again:

Press  ⁠.

Turn off the water tap.

Pull out the mains plug.

Contact "Customer Service"

→ 

Page 50

 and give the er-

ror code.

Displays flash

Appliance door is not closed
properly.

Close the appliance door.

Arrange the tableware so
that no parts project beyond
the basket and prevent the
appliance door from closing
properly.

Washing results

Fault

Cause

Troubleshooting

Tableware is not dry.

No rinse aid used or dosage
set too low.

1.

Add "Rinse aid" 

→ 

Page 25

.

2.

Set the amount of rinse aid to be
dispensed. 

→ 

"Setting the amount of rinse aid",

Page 26

Summary of Contents for S353HAX02G

Page 1: ...Dishwasher en User manual S353HAX02G...

Page 2: ...Top basket 19 Bottom basket 20 Cutlery basket 20 Etagere 20 Folding prongs 21 Knife shelf 21 Baking sheet spray head 21 Basket heights 22 Before using for the first time 22 Performing the initial conf...

Page 3: ...code Fault display Sig nal 38 Washing results 39 Information on display panel 46 Malfunctions 46 Mechanical damage 47 Noise 47 Clean wastewater pump 49 Transportation storage and disposal 49 Removing...

Page 4: ...ppliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have...

Page 5: ...rd must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent electrical installation according to the installation regulations When insta...

Page 6: ...y with safety instructions and directions for use on packagings of detergent and rinse aid products may cause serious harm to health Follow the safety instructions and directions for use on the packag...

Page 7: ...e appliance door carefully if the programme is still running WARNING Risk of electric shock An ingress of moisture can cause an electric shock Only use the appliance in enclosed spaces Never expose th...

Page 8: ...isk to children WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from children Do not let childre...

Page 9: ...detergent may cause chemical burns to the mouth throat and eyes Keep children away from detergent and rinse aid products Keep children away from the appliance when open The wa ter in the interior of...

Page 10: ...damage and damage to the appliance Never kink crush modify or cut through water hoses Only use the water hoses sup plied with the appliance or genu ine spare hoses Never re use water hoses that have...

Page 11: ...lower the rinsing wa ter is used in the next wash cycle so reducing water consumption by 3 6 litres In the automatic programmes the temperature and run time are ad ditionally adjusted to the level of...

Page 12: ...nnection of the siphon using the enclosed parts 3 When doing so check that the wastewater hose is not kinked crushed or twisted 4 Also check that there is no cover in the drainage system preventing th...

Page 13: ...Installation and connection en 13 The connection data for the appli ance can be found on the rating plate 3 Check that the mains plug is inser ted properly...

Page 14: ...with your appliance Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here 1 2 3 4 5 6 7 8 9 10 11 12 1 Rating plate Rating plate with E numb...

Page 15: ...detergent dispenser into the tablet collecting tray where they can fully dissolve 7 Top basket Top basket Page 19 8 Cutlery shelf1 Cutlery shelf Page 20 9 Upper spray arm The upper spray arm washes t...

Page 16: ...timer programming Page 31 6 button If you press for approx 3 seconds you can open the basic settings 7 Start button Starting the programme Page 32 8 Programme buttons and additional functions Programm...

Page 17: ...such as water temperat ure or pipe pressure may result in deviations Programme Use Programme sequence Additional func tions Chef 70 Tableware Washing pots and pans non fragile tableware and cutlery L...

Page 18: ...er E Nr and the production number FD are required here They can be found on the rat ing plate on the appliance door Additional functions Additional functions Additional functions You can find an overv...

Page 19: ...asses and small items of tableware in the top basket a Knife shelf 1 You can adjust the height of the top basket to make room for larger items of tableware Adjusting top basket with side levers To was...

Page 20: ...as shown Cutlery basket Arrange cutlery in the cutlery basket always without sorting it and with the sharp points downwards Etagere Use the cutlery shelf and space un derneath for small cups and glass...

Page 21: ...si tion Knife shelf Use the shelf for knives and long items of cutlery Baking sheet spray head Use the baking sheet spray head to clean large items of tableware e g trays grilles and plates Arrange ma...

Page 22: ...tting Top basket Bottom basket 1 max 22 cm 31 cm 2 max 24 5 cm 27 5 cm 3 max 27 cm 25 cm Before using for the first time Before using for the first time Before using for the first time Configure the s...

Page 23: ...t can be selected here You can find out how hard your water is from your local water company or by using a water hardness tester Water hard ness value E Hardness range mmol l Setting LED A Page 15 LED...

Page 24: ...t to the dispenser for special salt immediately before the pro gramme starts 1 Unscrew the lid of the dispenser for special salt and remove 2 On initial start up Fill the dispenser right up with water...

Page 25: ...run time and consumption values e g water and electricity Overview of consumption values with regeneration the water softening system Here you can find an overview of the maximum additional run time...

Page 26: ...reduces water marks and im proves the drying result 5 To save the settings press for 3 seconds Switching the rinse aid sys tem off If you find the rinse aid refill indicator irritating e g when using...

Page 27: ...l of soiling Tip Suitable detergents are available online via our website or from Cus tomer Service Page 50 Separate detergents Separate detergents are products that do not contain components other th...

Page 28: ...adding spe cial salt For the best washing and drying results we recommend us ing special salt from a water hard ness of 17 E To prevent sticking only touch de tergents in a water soluble pouch with dr...

Page 29: ...damage to glass and table ware Cause Recommendation The following table ware is not dish washer safe Items of cutlery and tableware made from wood Decorated glass ware antique and hand crafted table...

Page 30: ...For better washing and drying res ults position items with curves or recesses at an angle so water can run off 1 Remove large remnants of food from tableware To save resources do not pre rinse tablew...

Page 31: ...rmity with the EU Eco design Directive If you do not perform any actions on the appliance for 10 minutes the appliance will automatically switch off Setting a programme To adjust the wash cycle to the...

Page 32: ...rogramme has ended the appliance will switch off after 4 seconds Interrupting programme Note When you open the appliance door once the appliance has heated up leave the door slightly ajar for a few mi...

Page 33: ...al rinse is increased This may increase the running time slightly Note Please take care with del icate tableware Setting Extra Dry Page 33 Tone volume Scale with 4 levels Adjustment of tone volume Set...

Page 34: ...tly for a long time it is important to clean and maintain it carefully Cleaning the tub WARNING Risk of harm to health Using detergents containing chlorine may result in harm to health Never use deter...

Page 35: ...without tableware if the indicator for Easy Clean lights up on the control panel or if advised to do so by the display The indicator will go out after you have run Easy Clean If your appliance does n...

Page 36: ...ishwashing cycle 1 2 3 1 Micro filter 2 Fine filter 3 Coarse filter Cleaning filters Soiling in the dishwashing water may block the filters 1 After each wash check the filters for residue 2 Turn the c...

Page 37: ...e arrow markings match up Cleaning spray arms Limescale and soiling in the dish washing water may block the nozzles and bearings on the spray arms Clean the spray arms regularly 1 Unscrew the upper sp...

Page 38: ...be replaced with a special connection cable which is available from the manufacturer or his Customer Service Error code Fault display Signal Fault Cause Troubleshooting Display for water supply lights...

Page 39: ...present 1 Press 2 Unplug the appliance or switch off the fuse 3 Wait at least 2 minutes 4 Insert the mains plug of the appli ance in a socket or switch on the fuse 5 Switch the appliance on 6 If the...

Page 40: ...ith a better drying performance Extra Dry not activated to im prove drying performance Activate Extra Dry Tableware removed too early or drying process not yet ended 1 Wait until the programme ends 2...

Page 41: ...ation Spray arm nozzles are blocked Clean the Spray arms Page 37 Filters are soiled Clean the filters Cleaning filters Page 36 Filters are inserted incor rectly and or not engaged 1 Insert the filters...

Page 42: ...nd dissolv ing performance are re duced after a prolonged storage time or detergent is very lumpy Change your detergent Page 26 Water marks on plastic parts Due to laws of physics droplet formation on...

Page 43: ...ure is too low Select a programme with a higher washing temperature Programmes Page 17 Too little detergent is being used or is unsuitable Use a suitable Detergent Page 26 and follow the manufac turer...

Page 44: ...the life of the dishwasher Discolouration can come about and will not impair functioning of the ap pliance Plastic parts are discol oured Washing temperature is too low Select a programme with a highe...

Page 45: ...nt with a glass protec tion component Rust spots on cutlery Cutlery is not sufficiently rust resistant Knife blades are often more severely af fected Use rust resistant tableware Cutlery may also rust...

Page 46: ...indicator for rinse aid does not light up Rinse aid system is switched off Set the amount of rinse aid to be dispensed Malfunctions Fault Cause Troubleshooting Water is left in the appliance at the en...

Page 47: ...t and prevent the appliance door from closing properly Mechanical damage Fault Cause Troubleshooting Appliance door cannot be closed Door lock has been activ ated Close the appliance door with greater...

Page 48: ...or rattling noise With a small load the water jets directly strike against the tub Distribute the tableware evenly Load the appliance with more table ware Light items of tableware move about during t...

Page 49: ...inwards at an angle and remove 7 Remove any remnants of food and foreign bodies in the area of the impeller 8 Insert the pump cover and press down 1 2 a The pump cover clicks into posi tion 9 Install...

Page 50: ...recycling WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk With redundant appliances unplug the power cord Then cut through the cord an...

Page 51: ...the purchase agree ment and in addition to our manufac turer s warranty we offer compensa tion under the following conditions If our Aqua Stop system is defect ive and causes water damage we will mak...

Page 52: ...ss the applicable li cence information via your Home Connect app Profile Legal inform ation Licence Information 2 You can download the licence information on the brand product website Please search on...

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Page 56: ...ry Stra e 34 81739 M nchen GERMANY Valid within Great Britain Imported to Great Britain by BSH Home Appliances Ltd Grand Union House Old Wolverton Road Wolverton Milton Keynes MK12 5PT United Kingdom...

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