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Customer Service

 en

53

20.2 Protect appliance from

frost

If there is a risk of frost where the ap-

pliance will be standing, e.g. in a holi-

day home, empty the appliance com-

pletely.

Empty the appliance. 

→ 

"Transporting the appliance",

Page 53

20.3 Transporting the appli-

ance

To avoid damage to the appliance,

empty it before transporting.

Note: 

Always transport the dish-

washer upright to prevent residual

water getting into the machine's con-

trols and damaging the appliance.

1.

Remove tableware from the appli-

ance.

2.

Secure loose parts.

3.

Switch on the appliance.

→ 

Page 34

4.

Select the programme with the

highest temperature. 

→ 

"Programmes", Page 19

5.

Start the programme. → 

Page 35

6.

To drain the appliance, terminate

the programme after approx.

4 minutes. 

→ 

"Terminate programme",

Page 36

7.

Switch off the appliance.

→ 

Page 36

8.

Turn off the water tap.

9.

To empty the residual water out of

the appliance, detach the supply

hose and let the water drain out.

20.4 Disposing of old appli-

ance

Valuable raw materials can be re-

used by recycling.

WARNING

Risk of harm to health!

Children can lock themselves in the

appliance, thereby putting their lives

at risk.

With redundant appliances, unplug

the power cord. Then cut through

the cord and damage the lock on

the appliance door beyond repair

so that the appliance door will no

longer close.

1.

Unplug the appliance from the

mains.

2.

Cut through the power cord.

3.

Dispose of the appliance in an en-

vironmentally friendly manner.
Information about current disposal

methods are available from your

specialist dealer or local authority.

This appliance is la-

belled in accordance

with European Directive

2012/19/EU concerning

used electrical and elec-

tronic appliances (waste

electrical and electronic

equipment - WEEE).

The guideline determ-

ines the framework for

the return and recycling

of used appliances as

applicable throughout

the EU.

Cus tome r  Se r v ic e

21 Customer Service

Cus tome r  Se r v ic e

Function-relevant genuine spare parts

according to the corresponding Eco-

design Order can be obtained from

Summary of Contents for S299ZB802E

Page 1: ...Dishwasher en Information for Use S299ZB802E...

Page 2: ...4 Drinking water connection 13 5 5 Electrical connection 14 6 Familiarising yourself with your appliance 15 6 1 Appliance 15 6 2 Controls 17 7 Programmes 19 7 1 Information for test institutes 20 7 2...

Page 3: ...gs 40 16 3 Setting the time 40 17 Home Connect 40 17 1 Home Connect quick start 40 17 2 Remote Start 41 17 3 Data protection 41 18 Cleaning and servicing 42 18 1 Cleaning the tub 42 18 2 Cleaning prod...

Page 4: ...is appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or h...

Page 5: ...is not possible an isolating switch must be integrated into the permanent electrical installation according to the installation regulations When installing the appliance check that the power cable is...

Page 6: ...he side Covers are available from Customer Service or specialist outlets WARNING Risk of tipping Improper installation may cause the appliance to tip up Only install built under or integrable applianc...

Page 7: ...points can cause injuries Arrange knives and utensils with sharp points in the cutlery bas ket with the points downwards on the knife shelf or in the cut lery drawer WARNING Risk of scalding If you o...

Page 8: ...tap Call customer services Page 53 Incorrect repairs are dangerous Repairs to the appliance should only be carried out by trained specialist staff Only use genuine spare parts when repairing the appli...

Page 9: ...oor and cabinet doors underneath Keep an eye on children when opening and closing the appli ance door WARNING Risk of chemical burns Rinse aid and detergent may cause chemical burns to the mouth throa...

Page 10: ...tance of at least 5 cm between the appliance and the water pipe The pipes sup plied for the drinking water and waste water connections are not affected here Modified or damaged water hoses may result...

Page 11: ...e door Opening appliance door Page 34 Envi r onment al pr ot ect i onandsavi ngener gy 4 Environmental protec tion and saving energy Envi r onment al pr ot ect i onandsavi ngener gy 4 1 Disposing of p...

Page 12: ...gramme strength for effective removal of food remnants even with low soiling levels Energy and water consumption are adjusted accord ingly Sensor set ting Description Very sensitive Adjusts the pro g...

Page 13: ...onnection Page 13 7 Install the drinking water connec tion Page 13 8 Connect the appliance to the power supply 5 3 Drainage connection Connect your appliance to drainage connection so dirty water is d...

Page 14: ...Please note that the water safety system is only functional if there is a power supply 1 Insert the non heating appliance plug of the power cable into the appliance 2 Insert the mains plug of the appl...

Page 15: ...our appliance Fami l i ar i si ngyour sel f wi t hyour appl i ance 6 1 Appliance You can find an overview of the parts of your appliance here 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 1 Rating plate Rating...

Page 16: ...tablet collecting tray where they can fully dissolve 7 Top basket Top basket Page 23 8 EmotionLight Interior lighting of the appliance 9 Cutlery shelf1 Cutlery shelf Page 24 10 Upper spray arm The up...

Page 17: ...appliance Page 36 Terminating the programme Page 36 2 Programme buttons Programmes Page 19 3 Info button If you press the display shows in formation about selected pro grammes basic settings and addi...

Page 18: ...rt Remote Start Page 41 9 Start button Starting the programme Page 35 10 Programme buttons and addi tional functions Programmes Programmes Page 19 Additional functions Additional functions Page 22 11...

Page 19: ...h as water temperat ure or pipe pressure may result in deviations Programme Use Programme se quence Chef 70 Tableware Pots and pans non fragile tableware and cutlery Level of soiling Stubborn burned o...

Page 20: ...hine Care 70 C Favourite Favourite Page 20 1 Factory setting Note The relatively long running time in the Eco 50 programme is due to longer soaking and drying times This results in optimal consumption...

Page 21: ...gramme and the additional function are saved Tip To reset the programme to the pre rinse programme stored at the factory use the Home Connect app1 or reset your appliance to the factory settings 7 3 I...

Page 22: ...ygiene status This will increase the running time and en ergy consumption Power Zone Switch on with mixed loads containing tableware with different soiling levels e g place very soiled pots and pans i...

Page 23: ...s of tableware Adjusting top basket with side levers To wash large items of tableware in the baskets adjust the shelf position of the top basket 1 Pull out the top basket 2 To prevent the basket from...

Page 24: ...ps and glasses or for large items of cutlery e g cooking spoons or serving cutlery If you do not need the cutlery shelf you can fold it up 9 4 Bottom basket Arrange pans and plates in the bot tom bask...

Page 25: ...t and with the sharp points downwards Bef or eusi ngf or t he f i r st t i me 10 Before using for the first time Bef or eusi ngf or t he f i r st t i me 10 1 Performing initial start up On initial sta...

Page 26: ...out tableware before using it for the first time W at er sof t eni ngsyst em 11 Water softening sys tem W at er sof t eni ngsyst em Hard water leaves limescale on the tableware as well as the washing...

Page 27: ...the special salt refill indicator lights up add special salt to the dispenser for special salt just before the pro gramme starts The consumption of special salt depends on the water hardness The highe...

Page 28: ...ter softening system is switched off and the salt refill indic ator is deactivated 11 5 Regeneration of the wa ter softening system In order to obtain fault free function of the water softening system...

Page 29: ...of rinse aid 1 Press 2 To open the basic settings press for approx 3 seconds 3 Press repeatedly until the display shows Rinse aid dispenser 4 Press or repeatedly until the right amount of rinse aid ha...

Page 30: ...d for shorter programmes The dosage can be adjusted to the level of soiling Liquid detergent Liquid detergent works faster and is recommended for shorter pro grammes without PreRinse Sometimes liquid...

Page 31: ...use According to the manufacturers combined detergents with salt re placement substances can only be used up to a certain water hard ness usually 26 E without adding special salt For the best washing...

Page 32: ...s Note Decorated glassware and parts made of aluminium or silver may fade or discolour with dishwashing Delicate types of glass may turn cloudy after a few washing cycles 14 1 Damage to glass and tabl...

Page 33: ...e dishwashing result and pre vent damage to both the appliance and tableware Note Load the baskets so that no project ing items of tableware interfere with closing of the door Projecting items of tabl...

Page 34: ...r 14 3 Removing tableware WARNING Risk of injury Hot tableware can cause burns to the skin When hot tableware is sensitive to shock may crack and can result in injury When the programme has ended do n...

Page 35: ...to 24 hours 1 Press 2 Press or repeatedly until the display shows the right time Depending on the setting of the time display the end of the pro gramme is shown on the display by Finish in e g 3h 25m...

Page 36: ...me that has already started you will need to can cel it first 1 Open the appliance door 2 Press for approx 4 seconds 3 Close the appliance door a The programme is cancelled and ends after approx 1 min...

Page 37: ...min Finish at shows the time when the programme will end e g 15 20 hours Sprache Lan guage See selection on the appliance Select the menu language Water hardness 0 62 16 20 medium1 Set the water hardn...

Page 38: ...ened the interior lighting switches off auto matically after 10 minutes Emotion Light 1 Level 1 Level 2 Level 3 Level 4 Level 51 Set the brightness of the interior light ing Only available if Emotion...

Page 39: ...th multiple levels Set the button volume during opera tion Level 0 switches the button tones off Child proof lock on off1 Switch the Electric childproof lock Page 11 on or off Wi Fi on off Switch the...

Page 40: ...e Home Connect services are not available in every country The avail ability of the Home Connect function depends on the availability of Home Connect services in your coun try You can find information...

Page 41: ...39 of this function A programme is selected Press If you open the appliance door the function is automatically deactiv ated a button lights up Tip To deactivate the function press 17 3 Data protectio...

Page 42: ...ing a damp cloth and wash ing up liquid This ensures the parts of the appli ance will remain clean and hy gienic If the appliance is not going to be used for a while leave the door slightly ajar This...

Page 43: ...iance If you have not run Easy Clean after 3 washing cycles the indic ator for Easy Clean will go out automatically For optimum cleaning perform ance ensure the correct place ment of cleaners Follow t...

Page 44: ...lly clean the rim of dirt between the coarse and the fine fil ter 6 Re assemble the filter system Make sure that the locking catches on the coarse filter click into posi tion 7 Insert the filter syste...

Page 45: ...ay arm to re move 3 Check the outlet nozzles on the spray arms for blockages under running water and remove any for eign bodies 4 Insert the lower spray arm a The spray arm clicks into position 5 Inse...

Page 46: ...liance is damaged it must be replaced with a special connection cable which is available from the manufacturer or his Customer Service Fault Cause and troubleshooting E 3000 lights up Water protection...

Page 47: ...ction for leaks 10 Restore the power supply 11 Switch the appliance on E 3400 lights up Water is continuously running into the appliance 1 Turn off the water tap 2 Call Customer Service Page 53 E 6102...

Page 48: ...hon and open if ne cessary 2 Install wastewater hose without kinks 3 Remove residues Not an appliance fault Wastewater pump is blocked or the cover of the wastewater pump is loose 1 Clean the wastewat...

Page 49: ...t the mains plug Switch the appliance on 3 If the problem occurs again Contact customer service Customer Service Page 53 Remnants of food on tableware Tableware is placed too close together or basket...

Page 50: ...l narrow receptacles at too great an angle or in corner areas Top baskets on right and left are not set to same height Set the upper basket on the left and right to the same height Top basket Page 23...

Page 51: ...e Cutlery may also rust if washed together with rusting items Do not wash rusting items Salt content in washing water is too high 1 Remove any spilled special salt from the tub 2 Screw the cap of the...

Page 52: ...the crosspiece 6 Lift the pump cover inwards at an angle and remove a You can now reach the impeller with your hand 7 Remove any remnants of food and foreign bodies in the area of the impeller 8 Inse...

Page 53: ...t the water drain out 20 4 Disposing of old appli ance Valuable raw materials can be re used by recycling WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting t...

Page 54: ...your appliance s de tails and the Customer Service tele phone number to find them again quickly 21 2 AQUA STOP guarantee In addition to warranty claims against the seller under the purchase agree ment...

Page 55: ...ers before the slash in the product number E Nr on the rating plate Al ternatively you can also find the model identifier in the first line of the EU energy label 22 1 Information regarding Free and O...

Page 56: ...ance with Home Connect functionality conforms to the essential requirements and other rel evant provisions of Directive 2014 53 EU A detailed RED Declaration of Con formity can be found online at www...

Page 57: ...onformity en 57 BE BG CZ DK DE EE IE EL ES FR HR IT CY LI LV LT LU HU MT NL AT PL PT RO SI SK FI SE NO CH TR IS UK NI 5 GHz WLAN Wi Fi For indoor use only AL BA MD ME MK RS UK UA 5 GHz WLAN Wi Fi For...

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Page 60: ...te GmbH Carl Wery Stra e 34 81739 M nchen GERMANY Valid within Great Britain Imported to Great Britain by BSH Home Appliances Ltd Grand Union House Old Wolverton Road Wolverton Milton Keynes MK12 5PT...

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