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Customer Service

 en

61

Protect appliance from frost

If there is a risk of frost where the ap-
pliance will be standing, e.g. in a holi-
day home, empty the appliance com-
pletely.

"Empty the appliance."
→ 

Page 61

Transporting the appliance

To avoid damage to the appliance,
empty it before transporting.

Note: 

Always transport the dish-

washer upright to prevent residual
water getting into the machine's con-
trols and damaging the appliance.

1.

Remove tableware from the appli-
ance.

2.

Secure loose parts.

3.

"Switch on appliance." → 

Page 34

4.

Select the programme with the
highest temperature. 
→ 

"Programmes", Page 19

5.

"Start the programme." → 

Page 35

6.

To drain the appliance, terminate
the programme after approx.
4 minutes. 
→ 

"Terminate programme",

Page 36

7.

"Switch off the appliance."
→ 

Page 36

8.

Turn off the water tap.

9.

To empty the residual water out of
the appliance, detach the supply
hose and let the water drain out.

Disposing of old appliance

Valuable raw materials can be re-
used by recycling.

WARNING

Risk of harm to health!

Children can lock themselves in the
appliance, thereby putting their lives
at risk.

With redundant appliances, unplug
the power cord. Then cut through
the cord and damage the lock on
the appliance door beyond repair
so that the appliance door will no
longer close.

1.

Unplug the appliance from the
mains.

2.

Cut through the power cord.

3.

Dispose of the appliance in an en-
vironmentally friendly manner.

This appliance is labelled in ac-
cordance with European Direct-
ive 2012/19/EU concerning
used electrical and electronic
appliances (waste electrical and
electronic equipment - WEEE).
The guideline determines the
framework for the return and re-
cycling of used appliances as
applicable throughout the EU.

Customer Service

Customer Service

Customer Service

If you have any queries, are unable to
rectify faults on the appliance your-
self or if your appliance needs to be
repaired, contact Customer Service.
Function-relevant genuine spare parts
according to the corresponding Eco-
design Order can be obtained from
Customer Service for a period of at
least 10 years from the date on

Summary of Contents for S187ECX23G

Page 1: ...Dishwasher en User manual S187ECX23G...

Page 2: ...Information for test institutes 21 Favourite 21 Additional functions 21 Features 22 Top basket 22 Bottom basket 23 Cutlery drawer 23 Etagere 24 Folding prongs 24 Baking sheet spray head 24 Basket hei...

Page 3: ...n appliance care 43 Easy Clean 43 Filter system 44 Cleaning spray arms 45 Troubleshooting 46 Appliance safety 46 Error code Fault display Sig nal 48 Washing results 50 Home Connect problem 56 Informat...

Page 4: ...appliance For cleaning household tableware In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level Restriction on user group Avoid risks...

Page 5: ...an external switching device e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolat...

Page 6: ...health Failure to comply with safety instructions and directions for use on packagings of detergent and rinse aid products may cause serious harm to health Follow the safety instructions and direction...

Page 7: ...the appliance door carefully if the programme is still running WARNING Risk of electric shock An ingress of moisture can cause an electric shock Only use the appliance in enclosed spaces Never expose...

Page 8: ...d out by trained specialist staff Only use genuine spare parts when repairing the appliance If the power cord of this appliance is damaged it must be replaced with a special connection cable which is...

Page 9: ...ay cause chemical burns to the mouth throat and eyes Keep children away from detergent and rinse aid products Keep children away from the appliance when open The wa ter in the interior of the dishwash...

Page 10: ...t gener ate heat Modified or damaged water hoses may result in material damage and damage to the appliance Never kink crush modify or cut through water hoses Only use the water hoses sup plied with th...

Page 11: ...childproof lock and close the appliance door Opening appliance door Page 34 Environmental protection and saving energy Environmental protection and saving energy Environmental protection and saving e...

Page 12: ...appliance door opens automatic ally during the drying phase This en sures a particularly economical dry ing result For best drying results wait until the end of programme before unloading the tablewar...

Page 13: ...ycle Installing the drainage connection 1 Consult the installation instructions supplied for the steps required here 2 Connect the wastewater hose to the outlet connection of the siphon using the encl...

Page 14: ...on heating appliance plug of the power cable into the appliance 2 Insert the mains plug of the appli ance into a nearby socket The connection data for the appli ance can be found on the rating plate 3...

Page 15: ...th your appliance Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here 1 2 3 4 5 6 7 8 9 10 11 12 13 1 Rating plate Rating plate with E num...

Page 16: ...llecting tray where they can fully dissolve 7 Top basket Top basket 8 Cutlery drawer Cutlery drawer Page 23 9 EmotionLight Interior lighting of the appliance Overview of basic settings Page 37 10 Cutl...

Page 17: ...gs via the display and the setting buttons Changing basic settings Page 40 5 Rinse aid refill indicator Rinse aid system Page 29 6 Water supply display Display for water supply 7 Remote Start Remote S...

Page 18: ...en Familiarising yourself with your appliance 18 13 button If you press for approx 3 seconds you can open the basic settings Changing basic settings Page 40 1 Depending on the appliance specifications...

Page 19: ...tors such as water temperat ure or pipe pressure may result in deviations Programme Use Programme sequence Additional func tions Chef 70 Tableware Washing pots and pans non fragile tableware and cutle...

Page 20: ...ng Extra Dry Power Zone Extra Speed Additional functions Page 21 Classic 60 Tableware Cleaning mixed table ware and cutlery Level of soiling Removing common household food remnants lightly dried on Ti...

Page 21: ...Press the right programme button Programmes Page 19 4 Press the button for the relevant additional function Additional functions Page 21 5 Press for approx 3 seconds a The selected programme and the a...

Page 22: ...ere is a slight in crease in energy con sumption and the run time is extended Features Features Features You can find an overview of the pos sible features of your appliance and how to use them here T...

Page 23: ...ket is level on both sides 5 Slide the basket back in Bottom basket Arrange pans and plates in the bot tom basket Large plates up to a diameter of 31 cm can be arranged in the bottom basket as shown C...

Page 24: ...Folding down prongs1 If you do not need the prongs fold them down 1 Push the lever forwards and fold down the prongs 1 2 2 To use the prongs again fold them back up a The prongs audibly click into po...

Page 25: ...eet spray head clicks into position Removing baking sheet spray head If you no longer require the baking sheet spray head remove it from the appliance 1 Turn the baking sheet spray head anticlockwise...

Page 26: ...ks from water or other residues we recommend you operate the appliance without tableware before using it for the first time Tip You can change these settings and other Basic settings Page 37 at any ti...

Page 27: ...t The value H 04 is set at the fact ory 5 To save the settings press for 3 seconds Special salt You can use special salt to soften water Adding special salt If the special salt refill indicator lights...

Page 28: ...ial salt The water hardness is 0 8 E You do not need to use special salt 1 Press 2 To open the basic settings press for 3 seconds a The display shows H xx a The display shows 3 Press or repeatedly unt...

Page 29: ...tic dishwashers 1 Press the catch on the lid of the dispenser for rinse aid and lift 1 2 2 Add rinse aid up to the max mark max 3 If rinse aid spills out remove it from the tub Spilled rinse aid can c...

Page 30: ...es ults use separate detergent adding Special salt Page 27 and Rinse aid Page 29 separately Modern powerful detergents mainly use a low alkaline formulation with enzymes Enzymes break down starch and...

Page 31: ...bined detergent the washing programme is adjusted automatically to ensure the best possible washing and drying result Unsuitable detergents Do not use detergent which could cause damage to the applian...

Page 32: ...gent specified is usually sufficient 3 Close the lid of the detergent dis penser a The lid clicks into position a The detergent dispenser will open automatically at the optimum time during the program...

Page 33: ...leaning agents are not suit able for dishwashers in conjunction with aluminium If you are using highly caustic alkaline or highly acidic cleaning agents in particular commercial or indus trial cleanin...

Page 34: ...n cause burns to the skin When hot tableware is sensitive to shock may crack and can result in injury When the programme has ended do not empty the appliance until the tableware has cooled down for a...

Page 35: ...the pro gramme by up to 24 hours 1 Press or a 00h 01m appears on the display 2 Use or to set the re quired start time for the pro gramme 3 Press a This activates time preselection Tip To deactivate t...

Page 36: ...the appliance door a All displays light up a As soon as the displays are off the display shows 00h 01m and the residual water is pumped out a The programme is cancelled and ends after approx 1 minute...

Page 37: ...itch the rinse aid system off with level r 00 Sensor setting SE 00 1 SE 00 SE 02 Set the water sensor for identifying soiling Sensors Page 12 Extra Dry d 00 1 d 00 d 01 The temperature is increased du...

Page 38: ...ations Page 62 TimeLight S 01 1 S 00 S 01 Switch TimeLight on or off While the programme is running status information is projected onto the floor below the appliance door relating to timer programmin...

Page 39: ...f lock Page 11 on or off Level c 00 switches the childproof lock off Open Dry o 02 1 o 00 o 02 Activate or deactivate automatic opening of the appliance door during the drying phase The following sett...

Page 40: ...splay shows the required set ting 5 Press or repeatedly until the display shows the right value You can change several settings 6 To save the settings press for 3 seconds 7 Close the appliance door Ho...

Page 41: ...llation location 1 With the help of the Home Connect App scan the QR code 2 Follow the instructions in the Home Connect app Home Connect settings Adapt Home Connect to your needs You can find the Home...

Page 42: ...ct server initial registration Unique appliance identification consisting of appliance codes as well as the MAC address of the Wi Fi communication module in stalled Security certificate of the Wi Fi c...

Page 43: ...d Dishwasher Care and Ma chine Cleaner for Dishwashers online at https www neff home com store or from customer service Easy Clean is a programme which re moves various deposits in one wash ing cycle...

Page 44: ...arse soiling in the interior with a damp cloth 2 Clean the filters 3 Place the machine care product in the appliance interior Only use machine care products specially designed for dishwash ers 4 Pour...

Page 45: ...system into the ap pliance and turn the coarse filter clockwise Make sure that the arrow markings match up Cleaning spray arms Limescale and soiling in the dish washing water may block the nozzles and...

Page 46: ...ted accidently To prevent the appliance door opening accidentally activate the childproof lock Appliance door does not open at the end of the pro gramme Automatic door opening is not activated Activat...

Page 47: ...ed Press the top of the door in the middle twice in quick succession Door is not correctly adjus ted Adjust the appliance door as de scribed in the installation instruc tions Appliance has no power Ch...

Page 48: ...is continuously run ning into the appliance 1 Turn off the water tap 2 Call Customer Service Page 61 E 32 00 will light up altern ately or indicator for water supply lights up Supply hose is kinked I...

Page 49: ...ater hose without kinks 2 Remove residues Siphon connection is still sealed Check the connection to the siphon and open if necessary Cover of the wastewater pump is loose Secure the cover of the Waste...

Page 50: ...he er ror code Washing results Fault Cause Troubleshooting Tableware is not dry No rinse aid used or dosage set too low 1 Add Rinse aid Page 29 2 Set the amount of rinse aid to be dispensed Setting th...

Page 51: ...t store heat so well it also does not dry as well No remedial action possible Cutlery is not dry Cutlery not arranged prop erly in the cutlery basket or cutlery drawer Droplets can form on the cutlery...

Page 52: ...n angle or in corner areas Top baskets on right and left are not set to same height Set the top baskets on the left and right to the same level Detergent residue in the ap pliance Lid of the detergent...

Page 53: ...ng 2 Change your detergent if required Special salt dispenser is not screwed tight Screw the special salt dispenser tight Stubborn white coatings are present on tableware inside the appliance or the d...

Page 54: ...anical cleaning Page 42 or a machine cleaning product It may not always be possible to com pletely remove deposits but they are harmless to health The formation of films is due to metal components on...

Page 55: ...not open fully 1 Arrange tableware in the top basket tableware so the tab collecting tray is not obstructed by tableware Arrange tableware Page 33 Items of tableware are blocking the dispenser lid 2...

Page 56: ...nt to a detergent dispenser when dry Excessive formation of foam occurs Hand washing up liquid is present in dispenser for rinse aid Immediately add rinse aid to the dispenser Adding rinse aid Page 29...

Page 57: ...leshooting Water is left in the appliance at the end of the pro gramme Filter system or area under the filters is blocked 1 Clean the Filters Page 44 2 Clean the Wastewater pump Page 60 Programme has...

Page 58: ...hooting Appliance door cannot be closed Door lock has been activ ated Close the appliance door with greater force Door cannot be closed due to installation method Check whether the appliance has been...

Page 59: ...or rattling noise With a small load the water jets directly strike against the tub Distribute the tableware evenly Load the appliance with more table ware Light items of tableware move about during t...

Page 60: ...ver inwards at an angle and remove 7 Remove any remnants of food and foreign bodies in the area of the impeller 8 Insert the pump cover and press down 1 2 a The pump cover clicks into posi tion 9 Inst...

Page 61: ...ls can be re used by recycling WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk With redundant appliances unplug the power cord Then cut...

Page 62: ...y claims against the seller under the purchase agree ment and in addition to our manufac turer s warranty we offer compensa tion under the following conditions If our Aqua Stop system is defect ive an...

Page 63: ...n the product number E Nr on the rating plate Alternatively you can also find the model identifier in the first line of the EU energy label Information regarding Free and Open Source Software This pro...

Page 64: ...other relevant provisions of the Dir ective 2014 53 EU A detailed RED Declaration of Con formity can be found online at www neff international com among the additional documents on the product page fo...

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Page 68: ...Constructa Neff Vertriebs GmbH Carl Wery Stra e 34 81739 M nchen GERMANY 9001584123 9001584123 en 010104 650 A5...

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