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Troubleshooting

 en

47

Fault

Cause

Troubleshooting

Detergent residue in the ap-
pliance

Tabs are used in the quick
or short programme. Dissolv-
ing time of the tab is not at-
tained.

Select a more intensive "Pro-
gramme" 

→ 

Page 18

 or use

"Powder detergent" 

→ 

Page 27

.

Washing effect and dissolv-
ing performance are re-
duced after a prolonged
storage time or detergent is
very lumpy.

Change your "detergent"

→ 

Page 27

.

Water marks on plastic
parts.

Due to laws of physics
droplet formation on plastic
surfaces is unavoidable.
After drying water marks are
visible.

Select a more intensive pro-
gramme. 

→ 

"Programmes", Page 18

Position tableware at an angle. 

→ 

"Arrange tableware", Page 31

Use rinse aid. 

→ 

"Rinse aid", Page 26

Set the water softening system
higher.

Wipeable or water-soluble
coatings are present inside
the appliance or on the door.

Detergent substances are
deposited there. These coat-
ings cannot generally be re-
moved with chemicals.

Change your "detergent"

→ 

Page 27

.

Clean the appliance mechanically.

White coating is deposited in
the appliance interior.

1.

Set the water softening system cor-
rectly.
In most cases you will need to in-
crease the setting.

2.

Change your detergent if required.

Special salt dispenser is not
screwed tight.

Screw the special salt dispenser
tight.

Stubborn white coatings are
present on tableware, inside
the appliance or the door.

Detergent substances are
deposited there. These coat-
ings cannot generally be re-
moved with chemicals.

Change your "detergent"

→ 

Page 27

.

Clean the appliance mechanically.

The hardness range is set in-
correctly or the water hard-
ness is greater than 62 °E
(8,9 mmol/l).

Set the Water softening system to
the water hardness or add special
salt.

3in1/organic/eco detergent
is not effective enough.

Set the Water softening system to
the water hardness and use separ-
ate detergents (proprietary deter-
gent, special salt, rinse aid).

Summary of Contents for S155HCX29E

Page 1: ...Dishwasher en Information for Use S155HCX29E...

Page 2: ...et 21 Cutlery drawer 22 Etagere 22 Folding prongs 22 Basket heights 23 Before using for the first time 23 Performing the initial configura tion 23 Water softening system 24 Overview of water hardness...

Page 3: ...ooting 42 Error code Fault display Sig nal 42 Washing results 44 Home Connect problem 51 Information on display panel 51 Malfunctions 51 Mechanical damage 53 Noise 53 Clean wastewater pump 55 Transpor...

Page 4: ...pliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have b...

Page 5: ...possible an all pole isolating switch must be installed in the permanent electrical installation according to the installation regulations When installing the appliance check that the power cable is...

Page 6: ...t the side Covers are available from Customer Service or specialist outlets WARNING Risk of tipping Improper installation may cause the appliance to tip up Only install built under or integrable appli...

Page 7: ...utensils with sharp points can cause injuries Arrange knives and utensils with sharp points in the cutlery basket with the points downwards on the knife shelf or in the cutlery drawer WARNING Risk of...

Page 8: ...only be carried out by trained specialist staff Only use genuine spare parts when repairing the appliance If the power cord of this appliance is damaged it must be replaced with a special connection...

Page 9: ...oor and cabinet doors underneath Keep an eye on children when opening and closing the ap pliance door WARNING Risk of chemical burns Rinse aid and detergent may cause chemical burns to the mouth throa...

Page 10: ...m to leak Check that there is a distance of at least 5 cm between the appli ance and the water pipe The pipes supplied for the drinking water and waste water connec tions are not affected here Modifie...

Page 11: ...ier which measures the turbidity of the rinsing water You can save water with the AquaSensor Use of the AquaSensor depends on the programme If the soiling level is high the rinsing water is drained of...

Page 12: ...tall the drainage connection Page 12 7 Install the drinking water connec tion Page 12 8 Connect the appliance to the power supply Drainage connection Connect your appliance to drainage connection so d...

Page 13: ...nt only in the range of 220 240 V and 50 Hz or 60 Hz Please note that the water safety system is only functional if there is a power supply 1 Insert the non heating appliance plug of the power cable i...

Page 14: ...with your appliance Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here 1 2 3 4 5 6 7 8 9 10 12 11 1 Rating plate Rating plate with E numb...

Page 15: ...etergent dispenser into the tablet collecting tray where they can fully dissolve 7 Top basket Top basket Page 21 8 Cutlery drawer Cutlery drawer Page 22 9 Cutlery shelf1 Cutlery shelf Page 22 10 Upper...

Page 16: ...indicator Rinse aid system Adding rinse aid Page 26 5 WLAN display Home Connect Page 36 6 Water supply display Display for water supply 7 Programme buttons and additional functions Programmes Programm...

Page 17: ...appliance en 17 13 Display The display shows information about the remain ing running time or the basic settings You can change the basic settings via the display and the setting buttons 1 Depending...

Page 18: ...s such as water temperat ure or pipe pressure may result in deviations Programme Use Programme sequence Additional func tions Chef 70 Tableware Washing pots and pans non fragile tableware and cutlery...

Page 19: ...drying times This results in optimal consumption val ues Information for test institutes Test institutes are provided with in formation for comparability tests e g according to EN60436 These are the...

Page 20: ...ortened by 15 to 75 depending on the rinse programme The additional function can be activated before the start of the pro gramme and at any time when the pro gramme is running Energy and water con sum...

Page 21: ...l out the top basket 2 To prevent the basket from sud denly dropping down hold the side of the basket by the top edge 3 Press in the levers on the right and left on the outside of the basket 4 Raise o...

Page 22: ...glasses or for large items of cutlery e g cooking spoons or serving cutlery If you do not need the cutlery shelf you can fold it up Folding prongs Use the folding prongs to position tableware securel...

Page 23: ...y settings you will need to make settings Tip Connect your appliance to a mo bile device You can conveniently change all settings via the Home Connect app Home Connect quick start Page 36 Requirement...

Page 24: ...7 H05 27 38 Hard 3 8 5 4 H06 39 62 Hard 5 5 8 9 H07 Note Set the water hardness determ ined on your appliance Setting the water softening sys tem Page 24 With a water hardness of 0 8 E you can dispens...

Page 25: ...ser is displaced and forced out 4 Place the lid back on the dis penser and turn to close Switching off the water softening system If you find the special salt refill indic ator irritating e g when usi...

Page 26: ...ystem after x rinse cycles 6 Additional run time in minutes 7 Additional water consumption in litres 5 Additional power consumption in kWh 0 05 The consumption values specified are laboratory measurem...

Page 27: ...results using rinse aid 1 Press 2 To open the basic settings press for 3 seconds a The display shows Hxx a The display shows 3 Press repeatedly until the display shows the value set at the factory r05...

Page 28: ...ned detergent Besides conventional separate deter gents a number of products are available with additional functions These products contain not only de tergent but also rinse aid and salt re placement...

Page 29: ...if the rinse aid and special salt refill indicators light up wash ing programmes will run properly with combined detergents The function of rinse aid is limited with combined detergents You will gene...

Page 30: ...ge to glass and table ware Only put glasses and china in the dishwasher if it is marked as dish washer safe by the manufacturer Avoid damage to glass and table ware Cause Recommendation The following...

Page 31: ...pecifications Page 57 For better washing and drying res ults position items with curves or recesses at an angle so water can run off 1 Remove large remnants of food from tableware To save resources do...

Page 32: ...If you do not perform any actions on the appliance for 10 minutes the appliance will automatically switch off Setting a programme To adjust the wash cycle to the soil ing level of the tableware selec...

Page 33: ...utes and then close it This will help prevent excess pressure building up in the appliance and stop the appliance door bursting open 1 Open the appliance door carefully 2 Press a The programme is save...

Page 34: ...to be dis pensed Setting the amount of rinse aid Page 27 Switch the rinse aid system off with level r00 Intensive drying d00 1 d00 d01 The temperature is increased during the final rinse which improve...

Page 35: ...ff Level Cn0 switches the wireless network connection off The basic setting Wi Fi is only avail able once the appliance is connec ted to the Home Connect app Home Connect Page 36 Remote Start rc1 rc0...

Page 36: ...the Home Connect app Connecting the appliance to WLAN home network Wi Fi Page 36 The Home Connect app guides you through the entire login process Fol low the instructions in the Home Con nect app to c...

Page 37: ...is selected Press If you open the appliance door the function is automatically deactiv ated a button lights up Tip To deactivate the function press Remote Diagnostics Customer Service can use Remote...

Page 38: ...o the detergent dis penser 3 Select the programme with the highest temperature Programmes Page 18 4 Start the programme without tableware Page 33 Cleaning products Only use suitable cleaning products...

Page 39: ...ppliance does not have a reminder function we recom mend performing Machine Care every 2 months Running Easy Clean Notes Run the Easy Clean programme without any tableware in the dish washer Only use...

Page 40: ...residue 2 Turn the coarse filter anticlockwise and remove the filter system Check that no foreign objects fall into the sump 1 2 3 Pull down the micro filter to re move 4 Press the locking catches to...

Page 41: ...ter may block the nozzles and bearings on the spray arms Clean the spray arms regularly 1 Unscrew the upper spray arm and pull down to remove 1 2 2 Pull up the lower spray arm to re move 3 Check the o...

Page 42: ...ted cal cified heating element 1 Descale the appliance 2 Operate the appliance with the wa ter softening system 1 E 30 00 will light up altern ately Water protection system is activated 1 Turn off the...

Page 43: ...rn off the water tap 2 Call Customer Service Page 56 E 61 02 will light up altern ately Wastewater pump is blocked Clean the wastewater pump Clean wastewater pump Page 55 Cover of the wastewater pump...

Page 44: ...fuse 3 Wait at least 2 minutes 4 Insert the mains plug of the appli ance in a socket or switch on the fuse 5 Switch the appliance on 6 If the problem occurs again Press Turn off the water tap Pull out...

Page 45: ...he programme has ended Rinse aid used has a limited drying performance Use a name brand rinse aid Eco products may have limited ef fectiveness Plastic tableware is not dry Not a fault As plastic does...

Page 46: ...intensely The sensors chose a weaker pro gramme Stubborn soiling cannot be entirely removed Only remove large remnants of food and do not prerinse tableware Tall narrow receptacles in corner areas are...

Page 47: ...ubstances are deposited there These coat ings cannot generally be re moved with chemicals Change your detergent Page 27 Clean the appliance mechanically White coating is deposited in the appliance int...

Page 48: ...hose a weaker pro gramme Stubborn soiling cannot be entirely removed Only remove large remnants of food and do not prerinse tableware Coloured coatings blue yel low brown that are difficult or impossi...

Page 49: ...erature Programmes Page 18 Tableware has been pre cleaned too intensely The sensors chose a weaker pro gramme Stubborn soiling cannot be entirely removed Only remove large remnants of food and do not...

Page 50: ...also rust if washed together with rust ing items Do not wash rusting items Salt content in washing wa ter is too high 1 Remove any spilled special salt from the tub 2 Screw the cap of the special salt...

Page 51: ...24 Sensor does not detect spe cial salt tablets Do not use special salt tablets Refill indicator for special salt does not light up Water softening system is switched off Setting the water softening...

Page 52: ...ck whether the socket works 2 Check whether the mains cable is properly inserted in the socket and on the rear of the appliance Appliance door is not closed properly Close the appliance door Programme...

Page 53: ...sed Door lock has been activ ated Close the appliance door with greater force Door cannot be closed due to installation method Check whether the appliance has been installed properly When closed the a...

Page 54: ...or rattling noise With a small load the water jets directly strike against the tub Distribute the tableware evenly Load the appliance with more table ware Light items of tableware move about during t...

Page 55: ...mpeller with your hand 7 Remove any remnants of food and foreign bodies in the area of the impeller 8 Insert the pump cover and press down 1 2 a The pump cover clicks into posi tion 9 Install the filt...

Page 56: ...longer close 1 Unplug the appliance from the mains 2 Cut through the power cord 3 Dispose of the appliance in an en vironmentally friendly manner Information about current disposal methods are availab...

Page 57: ...d with Aqua Stop according to our instructions this also in cludes correctly fitting the Aqua Stop extension genuine access ory Our guarantee does not cover defective supply lines or fittings up to th...

Page 58: ...three years from the date of purchase or at least as long as we offer support and spare parts for the relevant appliance Declaration of Conformity Declaration of Conformity Declaration of Conformity...

Page 59: ...Declaration of Conformity en 59 AL BA MD ME MK RS UK UA 5 GHz WLAN Wi Fi For indoor use only...

Page 60: ...a e 34 81739 M nchen GERMANY Valid within Great Britain Imported to Great Britain by BSH Home Appliances Ltd Grand Union House Old Wolverton Road Wolverton Milton Keynes MK12 5PT United Kingdom 900155...

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