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Troubleshooting

18

12 Troubleshooting

You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.

WARNING

Risk of electric shock!

Incorrect repairs are dangerous.

Repairs to the appliance should only be carried out by trained specialist
staff.

Only use genuine spare parts when repairing the appliance.

If the power cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.

Fault

Cause and troubleshooting

The appliance is not
cooling, the displays
and lighting are lit.

Showroom mode is switched on.

Carry out the appliance self-test. → 

Page 20

a

Once the appliance self-test has ended, the appli-
ance switches to normal operation.

The LED lighting does
not work.

Different causes are possible.

Call customer service.
The customer service number can be found in the
enclosed customer service directory.

The temperature dif-
fers greatly from the
setting.

Different causes are possible.

1.

Switch off the appliance. → 

Page 13

2.

Switch the appliance back on after five minutes.
→ 

Page 13

If the temperature is too warm, check the temper-
ature again after a couple of hours.

If the temperature is too cold, check the temper-
ature again on the following day.

The base of the refri-
gerator compartment
is wet.

The condensation channel or drainage hole are
blocked.

Clean the condensation channel and the drainage
hole. → 

Page 16

The appliance hums,
bubbles, buzzes,
gargles or clicks.

Not a fault. A motor is running, e.g. refrigerating unit,
fan. Refrigerant flows through the pipes. The motor,
switches or solenoid valves are switching on or off.
No action required.

The appliance makes
noises.

Fittings wobble or stick.

Check the removable fittings and, if required, re-
place these.

Summary of Contents for KI1411SE0

Page 1: ...Refrigerator en User manual KI141 KI131 KI121...

Page 2: ...Door rack 13 6 4 Accessories 13 7 Basic operation 13 7 1 Switching on the appliance 13 7 2 Operating tips 13 7 3 Switching off the appliance 13 7 4 Setting the temperature 13 8 Additional functions 1...

Page 3: ...3 Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provide...

Page 4: ...tallation regulations When installing the appliance check that the power cable is not trapped or damaged If the insulation of the power cord is damaged this is dangerous Never let the power cord come...

Page 5: ...children Do not let children play with small parts WARNING Risk of explosion If the cooling circuit is damaged flammable refrigerant may es cape and explode To accelerate the defrosting process do not...

Page 6: ...ended period of time switch off the appliance defrost it clean it and leave the door open to prevent the formation of mould Metal or metal style parts in the appliance may contain aluminium If acidic...

Page 7: ...n order to prevent any risk WARNING Risk of fire If the tubes are damaged flammable refrigerant and harmful gases may escape and ignite Keep naked flames and ignition sources away from the appli ance...

Page 8: ...direct sunlight Install the appliance as far away as possible from heating elements cookers and other heat sources Maintain a 30 mm clearance to electric or gas cookers Maintain a 300 mm clearance to...

Page 9: ...found on the rating plate Appliance Fig 1 3 Page 12 Climate class Permitted room tem perature SN 10 C to 32 C N 16 C to 32 C ST 16 C to 38 C T 16 C to 43 C The appliance is fully functional within the...

Page 10: ...lectricity supply 1 Insert the mains plug of the appli ance s power cable in a socket nearby The connection data of the appli ance can be found on the rating plate Appliance Fig 1 3 Page 12 2 Check th...

Page 11: ...ith your appliance 5 1 Appliance You can find an overview of the parts of your appliance here Note Deviations between your appliance and the diagrams may differ with re gard to their features and size...

Page 12: ...2 lights up when the Super function is switched on 3 Displays the set temperature for the refrigerator compart ment in C 6 Features The features of your appliance de pend on the model 6 1 Shelf To var...

Page 13: ...If the appliance has been previously switched off using the control panel press and hold for three seconds a The appliance begins to cool 2 Set the required temperature Page 13 7 2 Operating tips Once...

Page 14: ...s to cool down first before placing in the ap pliance Observe the best before date or use by date specified by the manu facturer 9 2 Chill zones in the refriger ator compartment The air circulation in...

Page 15: ...er service can give rise to costs 11 1 Preparing the appliance for cleaning 1 Switch off the appliance Page 13 2 Disconnect the appliance from the power supply Unplug the appliance from the mains or s...

Page 16: ...with a soft dry cloth 4 Insert the fittings 5 Electrically connect the appliance Page 10 6 Putting the food into the appliance 11 3 Cleaning the condensa tion channel and drain age hole Regularly clea...

Page 17: ...Cleaning and servicing en 17 2 Lift the fruit and vegetable con tainer at the front and remove it...

Page 18: ...normal operation The LED lighting does not work Different causes are possible Call customer service The customer service number can be found in the enclosed customer service directory The temperature...

Page 19: ...Troubleshooting en 19 Fault Cause and troubleshooting The appliance makes noises Bottles or containers are touching Move the bottles or containers away from each other...

Page 20: ...ut how to dispose of old appliances 13 1 Taking the appliance out of operation 1 Switch off the appliance Page 13 2 Disconnect the appliance from the power supply Unplug the appliance from the mains o...

Page 21: ...rights or claims held by yourself un der local legislation Detailed information on the warranty period and terms of warranty in your country is available from our after sales service your retailer or...

Page 22: ...ing for the model The model identifier is made up of the charac ters before the slash in the product number E Nr on the rating plate Al ternatively you can also find the model identifier in the first...

Page 23: ......

Page 24: ...Wery Stra e 34 81739 M nchen GERMANY Valid within Great Britain Imported to Great Britain by BSH Home Appliances Ltd Grand Union House Old Wolverton Road Wolverton Milton Keynes MK12 5PT United Kingd...

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