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15

Changing the activated charcoal filter (only in circulating-air 

mode)

1.

Hold the edge of the metal clip firmly and pull towards the 

middle of the filter.

2.

Take the metal clip out of the holder.

3.

Disconnect the activated charcoal filter from the metal grease 

filter.

4.

Secure the activated charcoal filter back to the metal grease 

filter with the metal clip.

Installing the metal mesh grease filter

1.

Fit the metal grease filter.

2.

Fit the filter cover.

Trouble shooting

Malfunctions often have simple explanations. Please read the 

following notes before calling the after-sales service.

Risk of electric shock!

Incorrect repairs are dangerous. Repairs may only be carried 
out and damaged power cables replaced by one of our trained 
after-sales technicians. If the appliance is defective, unplug the 
appliance from the mains or switch off the circuit breaker in the 
fuse box. Contact the after-sales service.

LED lights

Defective LED lights must only be replaced by the 

manufacturer, their customer service department or a licensed 

technician (electrician).

What to do if water gets in

If water gets in to the appliance during cooking or cleaning, 

proceed as follows:

1.

Switch off the appliance.

2.

Open the floor cupboard and mop up leaking water.

3.

Leave the appliance switched off for 24 hours.

After this time, the appliance can be used again without 

restrictions.

Malfunction table

After-sales service

Our after-sales service is there for you if your appliance needs 

to be repaired. We will always find the right solution in order to 

avoid unnecessary visits from a service technician.
When calling us, please give the product number (E no.) and 

the production number (FD no.) so that we can provide you with 

the correct advice. The rating plate with these numbers can be 

found inside the appliance (remove the metal mesh grease 

filter to gain access).
You can make a note of the numbers of your appliance and the 

telephone number of the after-sales service in the space below 

to save time should it be required.

Please be aware that a visit by an after-sales engineer will be 

charged if a problem turns out to be the result of operator error, 

even during the warranty period.
Please find the contact data of all countries in the enclosed 

customer service list.

To book an engineer visit and product advice

Trust the expertise of the manufacturer, and rest assured that 

the repair will be carried out by trained service technicians 

using original spare parts for your domestic appliance.

Accessories for circulating-air mode

(not included in the delivery)

Problem

Possible cause Solution

The appliance 

does not work

The plug is not 

plugged in.

Connect the appliance 

to the electricity supply

Power cut

Check whether other 

kitchen appliances are 

working

Faulty fuse

Check in the fuse box to 

make sure that the fuse 

for the appliance is OK

Appliance does 

not switch on.

Filter cover not 

closed.

Close the filter cover 

fully.

The button illu-

mination does 

not work.

The control unit 

is faulty.

Call the after

­

sales serv-

ice.

The lighting 

does not work.

The bulbs are 

faulty.

Call the after

­

sales serv-

ice.

E no.

FD no.

After-sales service

O

GB

0844 8928989 

Calls from a BT landline will be charged at up to 

3 pence per minute. A call set-up fee of up to 6 pence 

may apply.

IE

01450 2655

Z5159X1

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