Troubleshooting
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3.
Insert the new batteries (3 V CR 2032).
4.
Close the cover.
5.
Dispose of the empty batteries in an environmentally
friendly manner.
Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING ‒ Risk of injury!
Improper repairs are dangerous.
▶
Repairs to the appliance should only be carried out
by trained specialist staff.
▶
If the appliance is defective, call Customer Service.
WARNING ‒ Risk of electric shock!
Improper repairs are dangerous.
▶
Repairs to the appliance should only be carried out
by trained specialist staff.
▶
Only use genuine spare parts when repairing the
appliance.
▶
If the power cord of this appliance is damaged, it
must be replaced by trained specialist staff.
Malfunctions
Fault
Cause
troubleshooting
The appliance is not working.
The mains plug of the power
cord is not plugged in.
▶
Connect the appliance to the power sup-
ply.
The circuit breaker is faulty.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your kitchen
or other appliances are working.
The lighting does not work.
Different causes are possible.
▶
Call the after-sales service.
→
Remote control not working.
The batteries are flat.
▶
"Replacing the batteries in the remote
In the LED display, the LEDs
flash one to five times after the
appliance is switched off.
The batteries are almost empty.
▶
"Replacing the batteries in the remote
LED 1 flashes in the LED display. The grease filters are saturated.
▶
"Cleaning grease filters in the dish-
▶
"Cleaning grease filters manually",
LED 2 flashes in the LED display. The odour filters are saturated.
▶
Change the odour filter.
HomeConnect is not working cor-
rectly.
Different causes are possible.
▶
Go to www.home-connect.com.
Customer Service
If you have any queries on use, are unable to rectify
faults on the appliance yourself or if your appliance
needs to be repaired, contact Customer Service.
You can solve many problems yourself by consulting
the information on eliminating faults in this instruction
manual or on our website. If this is not the case, con-
tact our Customer Service.
We will always find an appropriate solution and try to
avoid unnecessary visits being made by a Customer
Service technician.
With any warranty claims we will make sure that your
appliance is repaired by trained Customer Service tech-
nicians using original spare parts, including after the
manufacturer's warranty has expired.
Function-relevant genuine spare parts according to the
corresponding Ecodesign Order can be obtained from
Customer Service for a period of at least 10 years from
the date on which your appliance was placed on the
market within the European Economic Area.
Note:
Under the terms of the manufacturer's warranty
the use of Customer Service is free of charge.