Customer Service
en
13
13 Customer Service
Function-relevant genuine spare parts according to the
corresponding Ecodesign Order can be obtained from
Customer Service for a period of at least 10 years from
the date on which your appliance was placed on the
market within the European Economic Area.
Note:
Under the terms of the manufacturer's warranty
the use of Customer Service is free of charge.
Detailed information on the warranty period and terms
of warranty in your country is available from our after-
sales service, your retailer or on our website.
If you contact Customer Service, you will require the
product number (E-Nr.) and the production number
(FD) of your appliance.
The contact details for Customer Service can be found
in the enclosed Customer Service directory or on our
website.
13.1 Product number (E-Nr.) and production
number (FD)
You can find the product number (E-Nr.) and the pro-
duction number (FD) on the appliance's rating plate.
Depending on the model, the rating plate can be found:
¡
Inside the appliance (remove grease filters for ac-
cess).
¡
On top of the appliance.
Make a note of your appliance's details and the Cus-
tomer Service telephone number to find them again
quickly.
14 Accessories
You can buy accessories from the after-sales service,
from specialist retailers or online. Only use original ac-
cessories, as these have been specifically designed for
your appliance.
Accessories vary from one appliance to another. When
purchasing accessories, always quote the exact
product number (E no.) of your appliance. →
You can find out which accessories are available for
your appliance in our catalogue, in the online shop or
from our after-sales service.
www.neff-international.com
Accessories
Order number
Standard circulated air
set (flat hood)
Z51AFU0X0
Standard no-flue circu-
lated air set (flat hood)
Z51AFT0X0
Standard odour filter (re-
placement, flat hood)
Z51AFA0X0
Standard circulated air
set (angled canopy hood)
Z51AIU0X0
Standard no-flue circu-
lated air set (angled can-
opy hood)
Z51AIT0X0
Standard odour filter (re-
placement, angled can-
opy hood)
Z51AIA0X0
Long Life circulated air
set (flat hood)
Z51AFS0X0
Accessories
Order number
Long Life circulated air
set (angled canopy hood)
Z51AIS0X0
Long Life no-flue circu-
lated air set (flat hood)
Z51AFR0X0
Long Life no-flue circu-
lated air set (angled can-
opy hood)
Z51AIR0X0
Long Life odour filter (re-
placement)
Z50XXP0X0
Clean Air Plus circulated
air set (flat hood)
Z51AFI1X6
Clean Air Plus no-flue cir-
culated air set (flat hood)
Z51AFV1X6
Clean Air Plus circulated
air set (angled canopy
hood)
Z51AII1X6
Clean Air Plus no-flue cir-
culated air set (angled
canopy hood)
Z51AIV1X6
Clean Air Plus circulated
air set, external
Z51AXC1N6
Clean Air Plus odour filter
(replacement)
Z51AIB1X6
Clean Air Plus odour filter
(replacement, flat hood)
Z51AFB1X6
Clean Air Plus odour filter
(replacement, angled can-
opy hood)
Z53XXB1X6
