background image

Troubleshooting

 en

23

Fault

Cause and troubleshooting

The appliance is not
heating; 

 appears

on the display.

Demo mode is activated in the basic settings.

1.

Briefly disconnect the appliance from the power supply by switching the circuit breaker in
the fuse box off and then on again.

2.

Deactivate Demo mode within the next 3 minutes in the 
→ 

"Basic settings", Page 14

.

There has been a power cut.

Open and close the appliance door once after a power failure.

a

The appliance will perform a self-test, after which it will be ready to use.

Time not displayed
when appliance
switched off.

Basic setting has been changed.

Change the basic setting for the clock display. 
→ 

"Basic settings", Page 14

Appliance door can-
not be opened.

The cleaning function locks the appliance door;   is lit on the display.

Allow the appliance to cool down until   goes out on the display. 
→ 

"Self-cleaning function", Page 17

The childproof lock locks the appliance door.

Use the   button to deactivate the childproof lock. 
→ 

"Childproof lock", Page 12

You can switch off the lock in the basic settings. 
→ 

"Basic settings", Page 14

The interior lighting
does not work.

The halogen lamp is defective.

Change the oven light bulb. 
→ 

"Replacing the oven light bulb", Page 23

Maximum operating
time reached.

To prevent the appliance from continuing to run when it is no longer needed, it automatically
stops heating after a few hours if the settings are not changed during this time. A notifica-
tion appears on the display.
The point at which the maximum operating time is reached is determined by the corres-
ponding settings for an operating mode.

1.

Press any button to continue operation.

2.

If you do not need to use the appliance, press   to switch it off.

Tip: 

To prevent the appliance from switching off when you do not want it to, set a cooking

time. 
→ 

"Setting the cooking time", Page 12

A message with "D"
or "E" appears in the
display, e.g. D0111
or E0111.

The electronics have detected a fault.

1.

Switch the appliance off and on again.

a

If the fault was a one-off, the message disappears.

2.

If the message appears again, call the after-sales service. Please specify the exact error
message when calling. 
→ 

"Customer Service", Page 24

The cooking result is
not satisfactory.

Settings were unsuitable.
Setting values, e.g. temperature or cooking time, depend on the recipe, quantity and food.

Next time, set lower or higher values.

Tip: 

A lot of information about the food preparation and corresponding setting values

can be found on our website www.neff-international.com.

17.2 Replacing the oven light bulb

If the light in the cooking compartment fails, change
the oven light bulb.

Note: 

Heat-resistant, 40-watt, 230 V halogen bulbs are

available from the after-sales service or specialist retail-
ers. Only use these bulbs. Hold the new halogen bulbs
only with a clean, dry towel. This increases the service
life of the bulb.

WARNING ‒ Risk of burns!

The appliance and its parts that can be touched be-
come hot during use.

Caution should be exercised here in order to avoid
touching heating elements.

Young children under 8 years of age must be kept
away from the appliance.

WARNING ‒ Risk of electric shock!

When changing the bulb, the bulb socket contacts are
live.

Before replacing the bulb, ensure that the appliance
is switched off in order to prevent a potential electric
shock.

Also unplug the appliance from the mains or switch
off the circuit breaker in the fuse box.

Summary of Contents for B27CR22N1B

Page 1: ...Oven en User manual and installation instructions B27CR22N1B...

Page 2: ...s and drinks In private households and in enclosed spaces in a domestic environment Up to an altitude of max 4000 m above sea level 1 3 Restriction on user group This appliance may be used by children...

Page 3: ...door move when the door is opened and closed which could trap your fingers Keep your hands away from the hinges Components inside the appliance door may have sharp edges Wear protective gloves WARNING...

Page 4: ...stick baking trays or bak ing tins using the cleaning function Only clean enamelled accessories at the same time WARNING Risk of harm to health The cleaning function heats up the cooking compartment...

Page 5: ...certain models accessories may scratch the door pane when closing the appliance door Always push accessories fully into the cooking com partment 3 Environmental protection and saving energy 3 1 Dispo...

Page 6: ...etting options childproof lock Set the timer cooking time or Ready at time for delayed starts Activate or deactivate the childproof lock Information View additional information View the current temper...

Page 7: ...on is ideal for cakes with moist toppings The heat is emitted evenly from above and below Circo roasting 50 250 C Roast poultry whole fish or large pieces of meat The grill element and the fan switch...

Page 8: ...g for cleaning Rails Page 19 Lighting One or more oven lights illuminate the cooking com partment When you open the appliance door the light in the cooking compartment switches on If the appliance doo...

Page 9: ...nsert the wire rack with the open side facing the appliance door and the curved lip facing downwards Baking tray E g univer sal pan or baking tray Slide the tray in with the sloping edge towards the a...

Page 10: ...od for the first time you must clean the cooking compartment and ac cessories 1 Remove the product information accessories and any leftover packaging e g polystyrene pellets from the cooking compartme...

Page 11: ...layed for a few seconds 7 10 Displaying information Requirement The button must be lit Press a The information will be displayed for a few seconds 8 Time setting options Your appliance has different t...

Page 12: ...Ready at a The time at which your food will be ready will ap pear on the display 6 Use the button to select the required end time 7 Press to confirm the delayed start a The appliance will start at the...

Page 13: ...apid heat up and PowerBoost functions to reduce the heat up time Whether the appliance is preheated with the Rapid heat up function or the PowerBoost function depends on the heating function that has...

Page 14: ...needs 12 1 Overview of the basic settings Here you can find an overview of the basic settings and factory settings The basic settings depend on the features of your appliance Basic setting Selection...

Page 15: ...brasive cleaning products Do not use cleaning products with a high alcohol content Do not use hard scouring pads or cleaning sponges Do not use any special cleaners for cleaning the ap pliance while i...

Page 16: ...ues will leave a white coating on the enamel surfaces The coating does not pose a health risk The functionality of your appliance is not affected by this You can remove residues with lemon juice Glass...

Page 17: ...dges of the cooking compart ment around the door seal Do not remove or scrub the door seal Use oven cleaner to remove stubborn dirt from the inner door pane 5 Remove any objects from the cooking compa...

Page 18: ...nto the cooking compartment when the cooking compartment is hot Requirements You can only start the cleaning aid once the cooking compartment is cold room temperature and the ap pliance door is closed...

Page 19: ...the retaining bracket is at the front 1 First push the rail into the middle of the rear socket until the rail rests against the cooking compartment wall and then push this back 2 Push the rail into th...

Page 20: ...away from the hinges When the hinges are not secured they can snap shut with great force Make sure that the locking levers are always either fully closed or when detaching the oven door fully open 1...

Page 21: ...glass in the appliance door may develop into a crack Do not use any harsh or abrasive cleaners or sharp metal scrapers to clean the glass on the oven door as they may scratch the surface Clean the re...

Page 22: ...liance should only be carried out by trained specialist staff Only use genuine spare parts when repairing the appliance If the power cord of this appliance is damaged it must be replaced by trained sp...

Page 23: ...any button to continue operation 2 If you do not need to use the appliance press to switch it off Tip To prevent the appliance from switching off when you do not want it to set a cooking time Setting...

Page 24: ...cal and electronic equip ment WEEE The guideline determines the frame work for the return and recycling of used appliances as applicable throughout the EU 19 Customer Service If you have any queries o...

Page 25: ...Universal pan Baking tray 3 1 2 levels Baking tins on two wire racks 3 1 Baking on two or more levels Shelf position 3 levels Baking tray Universal pan Baking tray 4 3 1 4 levels 4 wire racks with gr...

Page 26: ...vel below the wire rack Notes The grill element switches on and off continuously This is normal The temperature that you set determ ines how frequently this occurs Smoke may be produced when grilling...

Page 27: ...140 160 1 10 25 Top side top rump Wire rack 2 160 170 30 25 Leg bone in Wire rack 2 160 170 25 25 Belly Wire rack 2 170 180 30 25 Chicken whole Wire rack 2 170 180 25 15 Turkey crown 2 Wire rack 2 150...

Page 28: ...1 Use fresh clean hygienic meat without bones 2 Place the cookware onto the wire rack at level 2 in the cooking compartment 3 Preheat the cooking compartment and cookware for approx 15 minutes 4 Sear...

Page 29: ...ssume that the rapid heat up function is not being used For baking use the lower of the specified temperat ures to start with Items that are placed in the appliance on baking trays or in baking tins d...

Page 30: ...eration of this appliance can only be guaranteed if it has been installed to a professional standard in accordance with these installation instructions The in staller shall be liable for damages incur...

Page 31: ...adapters Do not use extension cables or multiple socket strips If the power cord is too short contact Cus tomer Service Only use adapters approved by the manu facturer ATTENTION Carrying the appliance...

Page 32: ...panels this must be removed Only fit the appliance up to a height which allows accessories to be easily removed 21 6 Corner installation Observe the installation dimensions and the installation instru...

Page 33: ...ve contact plug Note Only a licensed professional may connect the ap pliance Damage caused by incorrect connection is not covered under the warranty An all pole isolating switch must be integrated int...

Page 34: ...worktop and the appliance must not be closed by additional battens Thermal insulation strips must not be fitted to the side panels of the surround unit 21 9 Removing the appliance 1 Disconnect the ap...

Page 35: ......

Page 36: ...Wery Stra e 34 81739 M nchen GERMANY 9001621014 9001621014 010507 en Valid within Great Britain Imported to Great Britain by BSH Home Appliances Ltd Grand Union House Old Wolverton Road Wolverton Mil...

Reviews: