Opening Box Overview
73
Creating Opening Boxes
The messaging system supports multiple opening boxes. Multiple opening boxes are useful if a messaging system is
configured to handle multiple incoming phone lines. Opening boxes manage incoming call routing.
To create opening boxes
1.
In the Navigation Pane, click
Call Management > Opening Boxes > Profile
.
For detailed field information, see the
Call Management > Opening Boxes > Profile
2.
Click
Add
. See “
,” for information about the Administration Console icons.
The Add Opening Boxes dialog box appears.
3.
Type a
Name Opening Boxes
and
System ID
, then click
Add
.
4.
Record the opening box name.
5.
Click
Call Management > Opening Box > Greetings
In the Navigation Pane.
The Opening Box Greetings page appears.
6.
Record greetings for the new opening box:
•
Day/Night greeting.
Record the Day and Night greetings. When the recording button shows 00:00, a greeting
has not been recorded.
•
Alternate greeting.
Record an alternate greeting. This greeting is played when the day or night greeting are
not applicable.
7.
Configure the
After day greeting
and
After night greeting
actions to specify how a call is handled.
8.
Click
Save
.
9.
In the Navigation Pane, click
System > Switch > Switch Extension
.
10.
Select the
Open line ID
for the new opening greeting box.
NOTE
A
N
OPENING
BOX
CAN
BE
ASSIGNED
TO
MORE
THAN
ONE
PORT
.
11.
Click
Save
.
Related Topics
Recording Greetings and Configuring Actions After Greetings
Summary of Contents for Univerge UM8000
Page 44: ...System Configuration 44 Related Topics System Schedules ...
Page 57: ...System Configuration 57 Exporting Messaging System Data System Schedules ...
Page 200: ...Message Groups Overview 200 Configuring Transaction Box Greetings and Action After Greetings ...
Page 237: ...System Reports 237 Creating Directory Reports ...
Page 249: ...System Reports 249 Call Report Log Reports ...
Page 306: ...UNIVERGE UM8000 Message Networking 306 Understanding Directories ...
Page 464: ...Page Field Descriptions 464 ...