System Configuration
64
Configuring the Extended Automated Attendant
The extended
enables callers to dial extensions when there are no database entities (subscriber
mailboxes or transaction boxes) linked to the extension. This significantly reduces the potential database size and
increases system responsiveness by decreasing the system resource utilization and system administration.
When the extended automated attendant is activated, it acts as an additional database for non-subscriber extensions.
It is referenced only if a caller dials an extension that is not found in the subscriber database. In case of a conflict, the
Extended auto attendant uses the last precedence with the other call management tools, such as transaction boxes or
directory groups, and does not interfere with their operations.
NOTE
A
N
EXAMPLE
OF
SOME
EXTENSIONS
THAT
UTILIZE
THE
EXTENDED
AUTOMATED
ATTENDANT
ARE
A
CONFERENCE
ROOM
,
THE
LUNCH
ROOM
,
OR
OTHER
GENERAL
PURPOSE
EXTENSION
THAT
DOES
NOT
HAVE
AN
ASSOCIATED
MAILBOX
OR
MESSAGING
SERVICE
.
To configure the extended automated attendant
1.
In the Navigation Pane, click
Call Management > Extended automated attendant
.
For detailed field information, see the
Call Management > Extended Automated Attendant
2.
Select
Activate automated attendant
.
3.
In
Extension (range)
, type the extension, extension range, or ranges the extended automated attendant
manages.
4.
Select the
Transfer type
.
If
Await answer, Release,
or
Wait for ringback
are is selected as the transfer type, specify the number of times
the extension rings before the automated attendant regains control.
5.
Click
Save
.
Related Topics
Summary of Contents for Univerge UM8000
Page 44: ...System Configuration 44 Related Topics System Schedules ...
Page 57: ...System Configuration 57 Exporting Messaging System Data System Schedules ...
Page 200: ...Message Groups Overview 200 Configuring Transaction Box Greetings and Action After Greetings ...
Page 237: ...System Reports 237 Creating Directory Reports ...
Page 249: ...System Reports 249 Call Report Log Reports ...
Page 306: ...UNIVERGE UM8000 Message Networking 306 Understanding Directories ...
Page 464: ...Page Field Descriptions 464 ...