background image

Page 8 of 8 

Service:  

604 -856- 9155

 

Email:  

[email protected]

 

Add/Delete/Change Mailboxes  

1.

 

From extension (usually reception) , press 

V

OICEMAIL 

K

EY

 

2.

 

When prompted enter your security code 

3.

 

On the display see 

M

ORE

 

press the soft key under that 

4.

 

On the display see

 

M

GR  

 

press key 

5.

 

On the display see

 

S

UBS

 

… press key 

6.

 

E

NTER

 the

 

MAILBOX

 

you would like to add, delete or change 

7.

 

Follow prompts;  

a.

 

The system will ask “

WOULD LIKE TO RESET THE SECURITY CODE

, press

 

1

 

for

 

YES

 

or 

2

 for

 

NO

. 

 

When resetting a security code, it will reset to the default [password as provided]

   

 

b.

 

Then it will ask if you would like to 

DELETE THE MAILBOX

press 

1

 for 

YES

 

or

 

2

 

for

 

NO

.  

 

When deleting a mailbox, you will need to re add one to that same extension. Follow 
steps 1 – 6 again, and then follow prompts. 

8.

 

Press 

S

PEAKER

 key when all done 

NOTE

: When a staff member leaves the company and a new member comes, it’s highly 

recommended to delete the existing mailbox, then add a new one. This way all the information for 
that mailbox is up to date. 

IMPORTANT

: When you delete a mailbox, all the messages in the 

mailbox are deleted as well. 

 

Summary of Contents for Univerge SV8100

Page 1: ...Page 1 of 8 SV8100 UM8000 Voicemail Administration Guide Service 604 856 9155 Email service natg ca...

Page 2: ...sic 5 Date and Time 5 Notes 5 Voicemail Programming 6 Record Company Greetings 6 Record Any Sub Menus if Applicable 7 Activating Deactivating Alternate Greeting 7 Add Delete Change Mailboxes 8 IMPORTA...

Page 3: ...es lines int ext numbers Recall Transfers callers to an external number if applicable Feature Used for programming Answer Answers the First incoming call to a specific phone Mic Mutes the microphone w...

Page 4: ...call you back but also can mislead you to think you have a voicemail If an employee contacts you saying their message light is on but they do not have voicemail follow these instructions to cancel it...

Page 5: ...the speaker of their phone Here are the instructions on how to change that per phone From the employee s phone that you would like to change 1 Press SPEAKER key 2 Dial 721 for VOICE calls or 723 for R...

Page 6: ...lling please enter it now For our Company Directory press 1 Goes to Sub menu 200 if Applicable For hours of operation and location press 2 Goes to Sub menu 201 if Applicable To reach reception or leav...

Page 7: ...on alternate greeting COMPANY DIRECTORY Sub Menu 200 if Applicable For please press For please press For please press For please press GENERAL INFORMATION Sub Menu 201 if Applicable Our regular busine...

Page 8: ...press 1 for YES or 2 for NO When resetting a security code it will reset to the default password as provided b Then it will ask if you would like to DELETE THE MAILBOX press 1 for YES or 2 for NO Whe...

Reviews: