NEC SL1100, Feature Manual

Page: 210 / 288

Multiple Company Greetings
Description
The Automated Attendant can answer each individual trunk (outside line) with a unique greeting and
unique set of dialing options. Since there are a total of 8 Answer Tables, this allows up to 8 companies
or departments to share a single InMail. Callers to each company hear the company greeting
(Instruction Menu) and can dial options that may be only available to that specific company. Set this
up as follows:
• Assign a unique Answer Table (1 ~ 8) to each trunk that you want to have an individual greeting.
• For each Answer Table, assign the Call Routing Mailbox that handles the call.
• For each assigned Call Routing Mailbox, set up the dialing options (Dial Action Table) and record an
Instruction Menu.
If multiple companies or departments share an InMail, messaging and calling between the workers of
each company or department is not restricted.
Related Features
Answer Table on page 2-19
Determines how the Automated Attendant answers outside calls on each trunk.
Automated Attendant on page 2-31
The Automated Attendant can automatically answer the telephone system's incoming calls, play an
Instruction Menu message, and provide dialing options to callers.
Routing Mailbox on page 2-213
The mailbox associated with an Answer Table that specifies which dialing options (Dial Action Table)
and announcements are available to Automated Attendant callers.
Dial Action Table on page 2-60
Defines the dialing options for the Call Routing Mailbox chosen by the active Answer Table.
Programming
1. Assign an Answer Table to each trunk.
Program
Number
Program Name Description
47-10-01 Answer Table Assignment
(Answer Table)
Assign an Answer Table (1 ~ 8) to each trunk that the Automated
Attendant should answer.
By default, all trunks are assigned to Answer Table 1.
SL1100 ISSUE 3.5
2-192 Multiple Company Greetings
M