NEC SL1100, Feature Manual

Page: 163 / 288

Instruction Menu
Description
The Instruction Menu is the announcement that plays to Automated Attendant callers. Normally, the
Instruction Menu greets callers and provides them with the Automated Attendant dialing options. The
Instruction Menu is associated with the active Call Routing Mailbox. Normally, you should have the
System Administrator customize (rerecord) the Instruction Menu to match the dialing options enabled
in the site's Dial Action Table. If a custom Instruction Menu is not recorded, the Automated Attendant
callers hear: "If you are calling from a touch tone phone, please dial the extension number you wish to
reach, or dial 0 for assistance. If you are calling from a rotary dial phone, please stay on the line for
assistance."
Related Features
Answer Table on page 2-19
Determines how the Automated Attendant answers outside calls on each trunk.
Automated Attendant on page 2-31
The Answer Table determines how the Automated Attendant answers calls, and assigns the Call
Routing Mailbox to the call.
Routing Mailbox on page 2-213
The mailbox associated with an Answer Table that specifies which dialing options (Dial Action Table)
and Instruction Menu are available to Automated Attendant callers.
Dial Action Table on page 2-60
Defines the dialing options for the Call Routing Mailbox chosen by the active Answer Table.
Single Digit Dialing on page 2-222
An Automated Attendant caller can press a single key to route to an extension, route to another
destination, or use an InMail feature.
System Administrator on page 2-229
Only the System Administrator can record the Instruction Menu.
Programming
Not applicable.
Operation
Recording an Instruction Menu for a Call Routing Mailbox
Log On to System Administrator's mailbox.
ISSUE 3.5 SL1100
InMail Feature Manual 2-145
I