NEC NECCare SigmaBlade Warranty Manual Download Page 7

Standard SigmaBlade Server Warranty  

 

Any ship ment, re-ship me nt or p hysical mo vement of 
the Product (claims must be presented to the 
carrier). 

 

Relo catio n, remo val or installatio n or re-installatio n 
of the Product. 

 

Any o ther cause that does not relate to a Product 
defect. 

5.

 

Carto ns, carrying cases, external cabinets,  magnetic or 
digital tap es, or any accessories used in co nnectio n with 
the Product. 

6.

 

This  warranty co vers only NEC Corporatio n o f America -
supplied  co mponents. Service req uired as a result o f third 
party co mpo nents is not covered under this warranty, 
including third -party so ftware even if it is distrib uted b y 
NECAM. 

What NEC Corporation of America Will and Will Not Pay For 

 

NEC Corporatio n o f America will pay labor and material 
expenses for co vered items, b ut NEC Corporatio n of America 
will not pay for the follo wing: 

1.

 

Remo val or installatio n charges. 

2.

 

Payment o f shipping related charge incurred in returning 
the Product for warranty repair. 

3.

 

Costs o f initial technical adjustments (set-up), including 
adjustment o f user co ntro ls. 

How You Can Get Warranty Service 

 

Express5800 SigmaB lade Server NECCare Custo mers in the 
continental U.S. and Canada have o ne p ho ne numb er to use 
when calling for technical support or hard ware rep air o n their 
servers. Calls for initiating a repair req uest sho uld be made b y 
calling 

1-866-269-1239

. Be prepared to pro vide the Serial 

Numb er o f your server to  NEC for quick respo nse. 

For easy reference,  write do wn yo ur Serial Nu mb er here and 
keep this document in a safe and accessib le locatio n. 

SN________________________________________________ 

When arranging for a hard ware repair, yo u will sp eak  with a 
trained technician. The technician  will determine whether yo u 
have a hard ware or software failure and then will provide yo u 
with the appropriate service optio ns.   

Summary of Contents for NECCare SigmaBlade

Page 1: ...NECCare TM NECCare Standard Warranty Program SigmaBlade Servers ...

Page 2: ...rformance of each product is dependent upon factors such as system configuration customer data and operator control Since implementation by customers of each product may vary the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NEC Corporation of America To allow for design and specification improvements the information in t...

Page 3: ...ghts 2 Installation Service 3 Relocation Service 3 Registered Limited Warranty 3 Who is Protected 4 What is Covered and What is Not Covered 4 What NEC Corporation of America Will and Will Not Pay For 5 How You Can Get Warranty Service 5 On Site Service 6 Limitation of Damages and Implied Warranties 6 ...

Page 4: ... Next business day response from time of dispatch An authorized service technician will be on site the following business day once a service call is deemed necessary following trouble shooting efforts between the customer and NECAM 1 90 days telephone support for core software 1 year support for VMWare Supplemental Services NECCare Services are designed to reduce risks and protect your IT investme...

Page 5: ...rvice NEC Relocation services are available as a fee based service delivered by an NEC SE and or a Certified NEC Service provider to help Customers protect their IT investments by reducing risks including minimal downtime that are known to be associated with relocation NECAM or the Authorized service provider will work with the Customer to assist with planning and coordination of the move Damage c...

Page 6: ... as evidence of your entitlement for warranty service Please retain your proof of purchase with your records Who is Protected This warranty may be enforced only by the original purchaser of the Product and is not transferable What is Covered and What is Not Covered Except as specified below this warranty covers all defects in material or workmanship in this Product The following are not covered by...

Page 7: ...l not pay for the following 1 Removal or installation charges 2 Payment of shipping related charge incurred in returning the Product for warranty repair 3 Costs of initial technical adjustments set up including adjustment of user controls How You Can Get Warranty Service Express5800 SigmaBlade Server NECCare Customers in the continental U S and Canada have one phone number to use when calling for ...

Page 8: ... of use of the product loss of time or data commercial loss or 2 Any other damages of any kind NEC CORPORATION OF AMERICA MAKES NO OTHER EXPRESS WARRANTY WITH RESPECT TO THIS PRODUCT ANY IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS ARE LIMITED IN DURATION TO THE TERM OF THE EXPRESS WARRANTY STATED HEREIN LIABILITY FOR CONSEQUENTIAL OR INCIDENTA...

Page 9: ...compatible with many systems the specific functional implementation by the Customers of the product may vary Therefore the suitability of a product for a specific purpose or application must be determined by the customer and is not warranted by NEC Corporation of America For more information telephone 1 866 269 1239 It s quick and convenient to register your new NEC Corporation of America Express5...

Page 10: ... 461 00014 000 461 00014 000 ...

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