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North American Telecommunications Group
For Service: 604-856-9155 / [email protected]
Voicemail Programming
Record Company Greetings
1. Press
M
ESSAGE
key at System Admin phone (Usually extension 101)
2. When prompted, enter the security code:
3. On the display you will see
, press key below it
4. On display see
M
GR
.. press key
5. On display see
G
REET
.. press key
6. It will say system is in DAY mode, do you want to change to alternate greeting mode:
press
2
for no
7. Then press
1
to change the greetings for opening box
8. The current day greeting will play and at the end the prompt will be do you want to re-
record it.. press 1 for YES and start speaking after the tone and press the * when you
are done…..NOTE… after you are done pause a few seconds BEFORE you press the *
key
9. The current NIGHT greeting will then play and you will be given the same prompts to re-
record it
10. Hang up when you are done
NOTE
: to put the system on HOLIDAY mode you must press 1 for yes in step 6 and then
follow the instructions to then record a alternate/holiday greeting. When the holiday is over you
must do steps 1-6 to turn OFF holiday mode
Example
:
Thank you for calling………
Our regular business hours are….
If you know the extension of the person you are calling please enter it now
OR press 4 for our company directory
To reach reception (or to leave a general message) please remain on the line
Record Any Sub-Menus
1. Press
M
ESSAGE
key at System Admin phone (Usually extension 101)
2. When Prompted, enter security code
3. Press
L
V
M
SG
key on display
4. Enter the mailbox # for the greeting:
5. Follow prompts: it will say Press yes (1) to confirm
6. You will have to record it twice; once for the day message and once for the night
message
