5. Troubleshooting
Express5800/R120h-1M, R120h-2M (2nd-Gen) Maintenance Guide
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Chapter 1 Maintenance
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Notes for using VMware ESXI
This caution is about the screen display of VMware vSphere : Monitor > Hardware > System Sensor >
Sensor when the ESXi is booted.
1.
There are cases where the following Heartbeat Lost sensor displays “Warning(Yellow)”.
[Device] I/O Module (n) LOM_Link_P(n)
：
Heartbeat Lost-Assert
[Device] I/O Module (n) NIC_Link_P(n)
：
Heartbeat Lost-Assert
*n represents LAN port number P1-P4
<Environment iLO5 firmware
：
1.40 or latest is applied>
In case that the screen display of Heartbeat Lost sensor Health(vCenter
：
Status) shows
“Warning(Yellow)” after ESXi completes boot, the “Warning(Yellow)” will disappear and turn to
“Normal(Green)” within a couple of minutes. Please wail for a couple of minutes.
2.
In case of non-redundant FAN configuration, there are cases where the screen display of following
sensor Health(vCenter
：
Status) shows “Warning(Yellow)” after ESXi completes boot, This
“Warning(Yellow)” does not indicate hardware malfunction and there is no impact to the system
operation.
- Cooling Unit 1 Fans
3.
There are some cases where the screen display of following sensor Health(vCenter
：
Status) shows
“ ? ” after ESXi completes boot, this does not indicate hardware malfunction and there is no impact to
the system operation.
- System Chassis 1 UID
●
Caution for the case where Admin Password is set from system utility(*1), or the case where the
setting “Require Host Authentication” is enabled from iLO web interface(*2).
(*1) “System Configuration > BIOS/Platform Configuration (RBSU) > Server Security“
Set password by “Set Admin Password option”
(*2) This caution is for iLO firmware version 1.40 or higher.
Set “Require Host Authentication” Enabled in “Security > Access setting > iLO”
When the setting described above is executed, the following symptoms are expected
・
Many messages “Remote Insight/ Integrated Lights-Out Unauthorized Login Attempts” are displayed in
alert viewer.
・
Error occurs, when Starter Pack( Standard Program package) is applied.
The following services and functions are not supported
・
Report services for hardware faults in Express Report Service
・
Report services in RAID Report Service
・
Server diagnosis function in Server Diagnostic Karte
・
Function to display Device information and configuration collected by iLO
・
Function to collect event logs collected by iLO
