NEC MultiSync XV15+ User Manual Download Page 22

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Troubleshooting/Support

FastFacts

™

Information

FastFacts information system is an easy-to-use, automated

facsimile service that provides you with information whenever you

need it, 24 hours a day, seven days a week. You can call the

FastFacts information system with your touchtone telephone,

order a catalog listing the available documents or order the

document you need. Within minutes, your requested information

will be sent to your fax machine. The information includes:

- product brochures
- installation procedures

- quick reference guides

- troubleshooting information
- compatibility charts

To contact FastFacts information, dial (800) 366-0476.

Technical Support

If the problem persists, call your authorized NEC dealer or

service center or NEC Technologies, Inc. MultiSync

monitor

technical support at (800) 632-4662. Before you call, please

follow these instructions to allow for faster service:

- Call from a location at or near your monitor.
- Know the name and model number of your monitor:

MultiSync XV

15+

JC-1571VMA-2

- Know the name and model number of the computer you are using and

have its manual nearby.

- Know the name of the dispaly card you are using and have its manual nearby.

If it is more convenient to fax a question to NEC’s technical

support, the fax number is (508) 635-4666.

The BBS

The NEC Remote Bulletin Board System (BBS) is a great way to

keep in touch with NEC. It is an electronic service accessible with

your system and a modem. You can tell us things about yourself,

your experience with the product and leave messages requesting

on-line help. Also, the BBS keeps you up-to-date on the latest

NEC products and lets you download new product information

when it’s available.
To contact the BBS using any computer with a modem, dial

(508) 635-4706.
Communications parameters are:

300/1200/2400/9600/14.4k/28.8k bps, no parity,

8-data bits, 1 stop bit

Electronic Channels

Additional information and technical support can be obtained by
accessing the following electronic channels:
Internet E-mail

[email protected]

Internet ftp site

ftp.nectech.com

CompuServe

go NECTECH

America Online

keyword NECTECH

World Wide Web

http://www.nec.com

78131481

7/29/98, 8:44 AM

Summary of Contents for MultiSync XV15+

Page 1: ...User s Manual NEC Value Series 78131481 7 29 98 8 44 AM 1 ...

Page 2: ...repared by the Federal Communications Commission helpful How to Identify and Resolve Radio TV Interference Problems This booklet is available from the U S Government Printing Office Washington D C 20402 Stock No 004 000 00345 4 TO PREVENT FIRE OR SHOCK HAZARDS DO NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE ALSO DO NOT USE THIS UNIT S POLARIZED PLUG WITH AN EXTENSION CORD RECEPTACLE OR OTHER OUTLETS U...

Page 3: ...s Inc in the U S and of NEC Home Electronics Ltd in Canada UK Germany France Spain Italy Austria Benelux Switzerland Denmark Finland Norway and Saudi Arabia ErgoDesign and OptiClear are registered trademarks of NEC Technologies Inc in the U S and Canada XV15 Reduced Magnetic Field IPM FastFacts and FullScan are trademarks of NEC Technologies Inc in the U S NEC is a registered trademark of NEC Corp...

Page 4: ...itor package 1 MultiSync XV15 color monitor JC 1571VMA 2 with tilt swivel base 2 Power cord 3 Captive signal cable 4 User s manual 5 Registration card Please fill out and return this card as soon as possible Remember to save the original box and packing materials to transport or ship this monitor 2 Packaging NEC MultiSync NEC MultiSync 78131481 7 29 98 8 44 AM 4 ...

Page 5: ...ltiSync XV15 monitor is finished Enjoy your monitor Yes If necessary use the front panel controls to adjust the image to personal preference Connect one end of the power cable to the MultiSync monitor and the other end to a power outlet Turn on the monitor Turn on the computer Call NEC at 800 820 1230 to receive your MultiSync XV15 Macintosh cable adapter Attach the Mac adapter to the monitor conn...

Page 6: ... computer NOTE If you have any problems please refer to the Troubleshooting section of this manual Connection To Your Personal Computer The MultiSync XV15 color monitor complements NEC computers PC compatibles Macintosh and Macintosh compatibles For the PC Your system has one of two configurations the video controller is built into the computer the video controller is in the form of a display card...

Page 7: ...nt differ ence the CRT makes through enhanced image clarity depth and definition for realistic text graphics and video The OptiClear Screen Surface of the MultiSync XV15 CRT dramatically reduces the reflection and glare of ambient lighting resulting in greatly improved user comfort and productivity This multilayered screen coating increases the contrast without sacrificing the focus level clarity ...

Page 8: ...s than 8 watts in the off mode When in the maximum power down mode the MultiSync XV15 monitor will consume approximately 10 of the total power drawn under normal operation which follows the Video Electronics Standard Association VESA approved DPMS power down signaling method This innovation adds up to 90 energy savings longer monitor life environmental protection reduced emissions and reduced air ...

Page 9: ...ding VESA standards is supported by the MultiSync XV15 color monitor for PC Mac including 640 x 480 60 to 120 Hz vertical refresh 800 x 600 55 to 103 Hz vertical refresh 832 x 624 55 to 97 Hz vertical refresh 1024 x 768 55 to 81 Hz vertical refresh 1280 x 1024 55 to 60 Hz vertical refresh Maximum resolution based on horizontal and vertical frequencies only NOTE Some systems may not support all mod...

Page 10: ...ontrast control Brightness control Power Switch Degauss SELECT Horizontal position control Vertical position control Horizontal size control Adjustment controls Side pincushion control Vertical size control 78131481 7 29 98 8 44 AM 10 ...

Page 11: ...es of the left and right side of the display image either inward or outward The image should be adjusted to attain a straight line on the left and right sides 9 Controls Control Increases or decreases the adjustment of the selected control function RESET Resets image back to factory setting Contrast control Adjusts the image brightness in relation to the background Brightness control Adjusts the o...

Page 12: ...e Composite sync Positive Negative TTL Level Display Colors Analog input Unlimited Number of Colors Dependent upon display card used Synchronization Horizontal 31 kHz to 65 kHz Automatically Range Vertical 55 Hz to 120 Hz Automatically Maximum Resolution 1280 x 1024 60 Hz Maximum resolution based on horizontal and vertical frequencies only Resolutions Supported 640 x 480 60 to 120 Hz Some systems ...

Page 13: ...3 inches include border area Power Supply AC 100 120 V 50 60 Hz Current Rating 1 8 Amps Dimensions 372 mm W x 389 mm H x 414 mm D 14 6 inches W x 15 3 inches H x 16 3 inches D Weight 15 6 kg 34 4 lbs Environmental Operating Temperature 0 C to 35 C 32 F to 95 F Considerations Humidity 30 to 80 Feet 0 to 10 000 Feet Storage Temperature 20 C to 60 C 4 F to 140 F Humidity 10 to 90 Feet 0 to 45 000 Fee...

Page 14: ...image discoloration To correct this turn the monitor off for 20 minutes before powering it back on Keep the monitor away from high capacity transformers electric motors and other devices such as external speakers or fans which may create strong magnetic fields Use the monitor in a clean and dry area Handle with care when transporting Save packaging for transporting 12 Recommended Use The power cab...

Page 15: ...r write the American National Standard for Human Factors Engineering of Visual Display Terminal Workstations ANSI HFS Standard No 100 1988 The Human Factors Society Inc P O Box 1369 Santa Monica CA 90406 Arrange Your Equipment Arrange your equipment so that you can work in a natural and relaxed position Place items that you use frequently within easy reach Adjust your workstation setup to the prop...

Page 16: ...Blink often Position the monitor at a 90 angle to windows and other light sources to minimize glare and reflections Adjust the monitor tilt so that ceiling lights do not reflect on your screen If reflected light makes it hard for you to see your screen use an anti glare filter Clean your monitor regularly Use a lint free non abrasive cloth and a non alcohol neutral non abrasive cleaning solution o...

Page 17: ...tion with the backrest support ing your lower back Checking Your Keyboard Is your keyboard angled so your wrists are straight when you type Is your keyboard directly in front of you When sitting are your feet flat on the floor Do you periodically adjust your chair and your posture Do you avoid resting your wrists on sharp edges Do you press the keys gently and not bang on them 78131481 7 29 98 8 4...

Page 18: ...ou adjust your monitor so that the top of the screen is at or slightly below eye level Do you periodically rest your eyes by blinking often or looking away from the screen Is your monitor no closer than 12 inches and no further away than 28 inches from your eyes 18 inches is recommended Do you use a document holder placed close to the screen For a detailed explanation on your monitor setup see pag...

Page 19: ... have regular eye checkups Do you contact your doctor if you feel any sustained discomfort For more detailed information on workstation setup call NEC at 800 820 1230 NEC FastFacts information at 800 366 0476 and request document 900108 or write the American National Standard for Human Factors Engineering of Visual Display Terminal Workstations ANSI HFS Standard No 100 1988 The Human Factors Socie...

Page 20: ... recommended timings and pin assignments If the Mac adapter is used check for proper connection or make sure the display card is Mac compatible and that the card is properly seated in the computer LED on the monitor is not lit Power Switch Degauss should be in the ON position and the power cord should be connected no green orange or yellow color Make certain the computer is not in a Power Saver mo...

Page 21: ...nformation Displ ay image is not centered Use the Vertical and Horizontal Size and Position Controls to adjust the image too small or too large Color looks blotchy Turn the Power Switch Degauss OFF then ON again See CAUTION above Left and right edges of the display Adjust the Side Pincushion Control image are curved either inward If possible position the monitor to face east or outward 19 Troubles...

Page 22: ...ultiSync XV15 JC 1571VMA 2 Know the name and model number of the computer you are using and have its manual nearby Know the name of the dispaly card you are using and have its manual nearby If it is more convenient to fax a question to NEC s technical support the fax number is 508 635 4666 The BBS The NEC Remote Bulletin Board System BBS is a great way to keep in touch with NEC It is an electronic...

Page 23: ...duct on which the serial number has been defaced modified or removed 3 Damage deterioration or malfunction resulting from but not limited to a Accident misuse abuse neglect fire water lightning or other acts of nature improper storage unauthorized Product modification or failure to follow instructions supplied with the Product b Alteration repair or attempted repair by anyone not authorized by NEC...

Page 24: ...E OR DATA COMMERCIAL LOSS OR 2 ANY OTHER DAMAGES WHETHER INCIDENTAL CONSEQUENTIAL OR OTHERWISE THIS WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCI...

Page 25: ...izontal Controls 8 9 19 IPM Intelligent Power Manager System 5 6 LED 18 Macintosh 3 4 7 18 24 Mask Pitch 5 10 MPR 6 Multiple Frequency Technology 5 7 NUTEK 6 OptiClear Screen Surface 5 10 Picture Tube 10 Plug and Play 5 Power Switch Degauss 8 9 18 19 Reduced Magnetic Field Technology 6 Resolutions 4 5 7 10 Setting Up a Healthy 13 17 24 Work Environment Side Pincushion Control 8 9 19 Specifications...

Page 26: ...iled information on connecting Connection the MultiSync monitor to a Macintosh 153006 Healthy Work Detailed information on setting up a Environment healthy work environment 900108 For more information about FastFacts information see page 20 Directory of Telephone Numbers Customer Service 800 388 8888 Direct Sales 800 374 8000 FastFacts Information 800 366 0476 Literature Sales Information 800 NEC ...

Page 27: ...ranted in accordance with the terms of the Warranty Statement accompa nying each product However actual performance of each such product is dependent upon factors such as system configuration customer data and operator control Since implementation by customers of each product may vary the suitability of specific product configurations and applications must be determined by the customer and is not ...

Page 28: ...eries MultiSync is a registered trademark of NEC Technologies Inc NEC Technologies Inc 1250 North Arlington Heights Road Itasca Illinois 60143 1248 Part No 78131481 Printed in Singapore 78131481 7 29 98 8 44 AM 28 ...

Page 29: ...eries MultiSync is a registered trademark of NEC Technologies Inc NEC Technologies Inc 1250 North Arlington Heights Road Itasca Illinois 60143 1248 Part No 78131481 Printed in Malaysia 78131481 7 29 98 8 44 AM 29 ...

Page 30: ...Sync is a registered trademark of NEC Technologies Inc NEC Technologies Inc 1250 North Arlington Heights Road Itasca Illinois 60143 1248 Part No 78131481 Printed in U S A Printed on Recycled Paper 78131481 7 29 98 8 44 AM 30 ...

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