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NEC MultiSync EA271U, User Manual

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NEC MultiSync EA271U User Manual Download Page 30

English-28

Displayed OSD menu is rotated

•  M

ake sure of the OSD ROTATION setting.

USB Type-C device does not work

•  Refer to the NEC Display Solutions website for the information of tested USB Type-C devices and cables.

 

“Warning: Remove USB-C cable” OSD was shown.

•  The monitor detected abnormal voltage or current on USB-C port. Please remove USB-C cable immediately.

 

No picture

•  Make sure USB FUNCTIONALITY is set to ON or AUTO.
•  Check if the connected USB-C device complies with DisplayPort Alt Mode on USB Type-C.
•  Check if the USB Type-C cable complies with USB 3.1 Gen.1 or Gen.2.

 

Charging is not started or unstable.

•  Make sure USB FUNCTIONALITY is set to ON or AUTO.
•  Check if the connected USB-C device complies with USB Power Delivery.
•  Check if the USB Type-C cable complies with USB Power Delivery.

•  If you still have trouble, unplug the monitor’s power cord from the AC outlet and then remove the USB-C cable. 

Reconnect the power cord and then the USB-C cable.

Transfer speed is slow

•  Check USB SETTING and set to USB3.1.

MULTI PICTURE does not work

•  Check to make sure the signal combination and set the optimized combination for split screen (see 

page 17

).

Summary of Contents for MultiSync EA271U

Page 1: ...ind your model name in the label on the rear side of the monitor Desktop Monitor MultiSync EA271U User s Manual MODEL EA271U EA271U BK The regulations for this monitor applied to one of model names listed above ...

Page 2: ...ick Start English 6 ControlSync English 11 Controls English 13 Using the Picture Mode function English 22 Specifications English 23 Features English 25 Troubleshooting English 26 Human sensing function English 29 Using the Auto Brightness function English 30 Using the MULTI PICTURE function English 31 Using the Zoom function English 32 DisplayPort USB Type C compatibility for 3840 x 2160 resolutio...

Page 3: ...tage 120 230 230 220 100 When operating the monitor with its AC 125 240V power supply use a power supply cord that matches the power supply voltage of the AC power outlet being used NOTE This product can only be serviced in the country where it was purchased Windows is a registered trademark of Microsoft Corporation NEC is a registered trademark of NEC Corporation ErgoDesign is a registered tradem...

Page 4: ...encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help If necessary the user should contact the...

Page 5: ...tor may cause fall fire and electric shock If the monitor stand has been cracked or peeled If you notice any structural damage such as cracks or unnatural wobbling If the monitor has an unusual odor If the power supply cord or plug is damaged If liquid has spilled or objects have fallen into the monitor If the monitor has been exposed to rain or water If the monitor has been dropped or the cabinet...

Page 6: ...gue adjust the brightness to a moderate setting Place a sheet of white paper next to the LCD screen for luminance reference Do not position the Contrast control to its maximum setting Use the preset Size and Position controls with standard signals Use the preset Color Setting Use non interlaced signals Do not use primary color blue on a dark background as it is difficult to see and may produce eye...

Page 7: ...rovides power delivery to a connected device when the function is enabled in the OSD USB FUNCTIONALITY must be set to AUTO or ON Default maximum data transfer speed is equivalent to USB 2 0 The transfer speed can be changed in the OSD menu USB SETTING G USB Upstream Port Type B Connects with external equipment such as a computer Please use this port to control the monitor from connected external e...

Page 8: ... 2 For a PC with DisplayPort output Connect the DisplayPort cable to the connector of the display card in your system Figure A 1 For a PC with HDMI output Connect the HDMI cable to the connector of the display card in your system Figure A 2 For a Mac or PC with Thunderbolt or Mini DisplayPort output Connect a Mini DisplayPort to DisplayPort cable to the video output connector on your system Figure...

Page 9: ...r position may increase the ear headphones output voltage and therefore the sound pressure level CAUTION Do not bind the USB cable It may trap heat and start a fire A Type B Type A Type B Type Figure C 1a Figure C 2 Figure C 1 Power cord Maximum Tilt DisplayPort IN Highest Stand Position ControlSync IN OUT 1 USB Downstream USB Type A Headphone USB Downstream USB Type A USB Upstream USB Type B USB ...

Page 10: ...old the top and bottom sides of the monitor screen with your hands and adjust the tilt and swivel as desired Screen Rotation Pivot Hold the monitor on each side and turn it from landscape to portrait You can adjust the OSD On Screen Display menu rotation to match the screen rotation Refer to the OSD ROTATION instructions see page 19 Tilt and Swivel Rotation Raise and Lower CAUTION Handle with care...

Page 11: ...nting Remove Monitor Stand for Mounting To prepare the monitor for alternate mounting purposes 1 Disconnect all cables 2 Place your hands on each side of the monitor screen and lift up to the highest position 3 Place the monitor face down on a non abrasive surface Figure S 1 4 Place one hand around the base and one hand on the Quick Release Lever Push and hold the Quick Release Lever in the direct...

Page 12: ...se 4 M4 sized screws when mounting to avoid damage to the monitor and stand To fulfill the safety requirements the monitor must be mounted to an arm which guaranties the necessary stability under consideration for the weight of the monitor The LCD monitor should only be used with an approved arm e g TUEV GS mark Tighten all screws recommended Fasten Force 98 137N cm A loose screw may cause the mon...

Page 13: ...ts must be connected OUT to IN Do not make a loop connection by connecting the last monitor in the chain back to the master monitor Turn off the power and disconnect the power cables for all monitors Connect the ControlSync cables then connect the power cables and then turn on the power for each monitor IN Gray Next monitor OUT Black IN OUT ControlSync cable ControlSync cable Up to 8 sub monitors ...

Page 14: ... USB SETTING No Yes USB FUNCTIONALITY No Yes USB SELECTION No Yes FACTORY PRESET No Yes MENU TOOLS LANGUAGE Yes Yes OSD TURN OFF Yes Yes OSD LOCK OUT Yes Yes OSD ROTATION No Yes HOT KEY Yes Yes SIGNAL INFORMATION Yes Yes SENSOR INFORMATION Yes Yes KEY GUIDE Yes Yes DATA COPY No No CUSTOMIZE SETTING No No MULTI DISPLAY MONITOR NO No No 180 ROTATE No Yes TARGET MONITOR NO No No INDIVIDUAL ADJUST No ...

Page 15: ...ed 1 UP key BRIGHTNESS DOWN key VOLUME RIGHT key USB SELECTION 5 RESET When the OSD menu is open this button works as a reset command for the OSD settings When the OSD menu is closed this button works as a select function for the MULTI PICTURE settings 3 You can swap pictures between a main screen and a sub screen by touching the RESET key for 3 seconds or more while Main or Sub is set in MULTI PI...

Page 16: ...ronment 1 1 Please refer to page 30 for full Auto Brightness information NOTE This function is disabled when DV MODE is set to DYNAMIC This function is disabled when PRESET of the Picture Mode is set to DICOM SIM This function works only when MULTI PICTURE is off BLACK LEVEL Adjusts the brightness level of black when displayed on screen OFF MODE SETTING The Intelligent Power Manager allows the mon...

Page 17: ...risp best suited for basic word processing and spreadsheets MOVIE Setting that boosts dark tones best suited for movies GAMING Setting that boosts whole tones best suited for games that use vivid colorful images PHOTO Setting that optimizes contrast best suited for still images DYNAMIC Setting that adjusts the brightness by detecting the screen s black areas and optimizes it NOTE This function is ...

Page 18: ... be turned off ON produces a better effect but may also reduce the CONTRAST RATIO SHARPNESS Adjusts the crispness of the image UHD UPSCALING If ON is selected low resolution image will be improved by complementing the missing pixels Color Picture Mode 1 2 3 4 5 Select the picture mode that is most suitable for the type of content that is shown You can change up to 5 types See Using the Picture Mod...

Page 19: ...tor is displaying a signal from the current source and a new secondary source is supplied to the monitor the monitor will automatically switch to the new video source When the current video input signal is not present the monitor searches for a video signal from the other video input port s If the video signal is present in another port the monitor switches the video source input port to the detec...

Page 20: ...ing if you want to delay the turn off time by 60 minutes Touch any OSD key to delay the power down time POWER SAVE TIMER POWER SAVE TIMER allows the monitor to turn off automatically after 2 consecutive hours in power save mode LED BRIGHTNESS Adjusts the blue LED brightness DDC CI This function turns the DDC CI function ON or OFF USB SETTING Selects a transfer speed of USB C USB2 0 The maximum sup...

Page 21: ...ttings except Language OSD Lock Out and items in Multi Display tag Individual settings can be reset by touching the RESET key MENU Tools LANGUAGE Selects the language used by the OSD OSD TURN OFF The OSD menu will stay open as long as it is in use You can select how long the monitor waits after the last key touch to close the OSD menu The preset choices are 10 120 seconds by 5 second increments OS...

Page 22: ...ly intended for the master monitor in ControlSync All of the settings specified in the ControlSync chart see page 12 will be copied from the master monitor to the sub monitor s CUSTOMIZE SETTING Store the current settings for easy recovery To store current settings Touch SELECT After a warning message appears touch RESET and the current settings are stored To restore settings Hold MENU for 3 secon...

Page 23: ...changed by using the ECO information menu If you want to use the French setting please refer to the steps below 1 Touch the Menu key and select the ECO information menu using the LEFT or RIGHT key 2 Select the CURRENCY SETTING item by touching the UP or DOWN key 3 The French currency unit is Euro You can adjust currency setting to Euro icon from US dollar by touching the LEFT or RIGHT key in Curre...

Page 24: ...PURPOSE FULL Native display color gamut Suitable for use with color managed applications sRGB Standard color space used for the Internet Windows operating systems and digital cameras Recommended setting for general color management Low Blue Light Reduces blue light emitted from the monitor DICOM SIM Medical settings for X ray imaging view Setting that conforms to the DICOM simulation for the Grays...

Page 25: ... USB C Port Downstream 3 Downstream Port 5V 0 9 A Max USB C Port 60 W Max 5 9 12 15 20 V Upstream port applicable to USB monitor control AUDIO Audio Input DisplayPort Connector HDMI Connector Digital Audio Digital Audio PCM 2ch 32 44 1 48 kHz 16 20 24bit PCM 2ch 32 44 1 48 kHz 16 20 24bit Headphone Output STEREO Mini Jack Headphone Impedance 32 Ohm Speakers Practical Audio Output 1 0 W 1 0 W Contr...

Page 26: ... 1200 60 Hz 1680 x 1050 60 Hz 1920 x 1080 50 60 Hz 1920 x 1200 60 Hz 2560 x 1440 60 Hz 3840 x 2160 30 Hz HDMI2 Recommended 3840 x 2160 60 Hz Recommended NOTE When the selected monitor resolution is not a native panel resolution the text contents appearance in the monitor screen is expanded in a horizontal or vertical direction to show the non native resolution to full screen This expansion is done...

Page 27: ... images Uniformity UNIFORMITY This feature compensates for slight variations in the white uniformity level that may occur on the screen and improves the color and evens out the luminance uniformity of the display Human Ambient Sensors Controls screen brightness according to user presence and ambient light status for less power consumption Response Improve RESPONSE IMPROVE Improves gray to gray res...

Page 28: ...ded To alleviate image persistence turn off the monitor for as long as the previous image was displayed For example if an image was on the monitor for one hour and a residual image remains the monitor should be turned off for one hour to erase the image NOTE As with all personal display devices NEC DISPLAY SOLUTIONS recommends using a moving screen saver at regular intervals whenever the screen is...

Page 29: ...mpatibility for 3840 x 2160 resolution see page 34 Make sure USB FUNCTIONALITY is set to ON or AUTO No Sound Make sure the speaker cable is properly connected Check to see if mute is activated Check the volume level in the OSD menu If the input signal is DisplayPort or HDMI make sure the SOUND INPUT in the OSD menu is set to DisplayPort or HDMI Brightness variations over time Change AUTO BRIGHTNES...

Page 30: ...isplayPort Alt Mode on USB Type C Check if the USB Type C cable complies with USB 3 1 Gen 1 or Gen 2 Charging is not started or unstable Make sure USB FUNCTIONALITY is set to ON or AUTO Check if the connected USB C device complies with USB Power Delivery Check if the USB Type C cable complies with USB Power Delivery If you still have trouble unplug the monitor s power cord from the AC outlet and t...

Page 31: ...of time with no human detected has passed You can set the notification screen at SENSOR INFORMATION see page 20 C After displaying the notification if LIGHT is set at HUMAN SENSING the monitor screen gets gradually darker until it gets to 0 brightness If DEEP is set at HUMAN SENSING the monitor enters into power saving mode D When the sensor detects a person coming back the monitor is automaticall...

Page 32: ...2 Set the DARK level This is the level of brightness that the monitor will lower to when the ambient lighting level is low Make sure the room is at its darkest when setting this level Then use the front Keys to move the cursor up to the BRIGHTNESS setting Choose the desired brightness level Figure 3 Figure 3 When the Auto Brightness function is enabled the Brightness level of the screen changes au...

Page 33: ...ens SETUP 1 Touch MENU to open the OSD menu 2 Select MULTI PICTURE In a Picture By Picture case select Left as an adjustable screen In a Picture In Picture case select Main as an adjustable screen Close the OSD menu in order to change the signal input 3 Touch INPUT then select the input signal used by the selected screen 4 Return to 1 to select the input for the other screen In a Picture By Pictur...

Page 34: ... resolution via H RESOLUTION or V RESOLUTION see page 15 Vertical expanding Horizontal expanding 3 The image position can be moved from the center to left or right by selecting LEFT RIGHT and upward or downward by selecting UP DOWN see page 15 Move left or right Move upward or downward NOTE When showing 2 screens the input resolution of the main adjustable image is prioritized A The right image is...

Page 35: ...age on the right side with black area is reduced To enlarge the split images use the following procedures to reduce the black area and enlarge the split images 1 In case A a priority image is set to be on the right side The size of the black area can be reduced by adjusting the resolution see page 15 2 Move the priority image to the left side ...

Page 36: ...matically 1 2 Factory setting Set to DisplayPort 1 2 BIT RATE HBR DisplayPort 1 2 setting with 3840 x 2160 30 Hz Maximum resolution HBR2 Factory setting DisplayPort 1 2 setting with 3840 x 2160 60 Hz Maximum resolution BIT RATE setting is available when DP VER is selected 1 2 5 Press MENU to close the OSD menu 6 Turn on the computer 3840 x 2160 60 Hz resolution with USB C connection If the image o...

Page 37: ... Saving mode Mode Power consumption LED color Maximum Operation 150 W Blue Normal Operation 38 W Default setting USB Audio sleeping Blue Energy Saving Mode 0 33 W Amber Off Mode 0 29 W Unlit Factory settings For additional information visit http www necdisplay com in USA http www nec display solutions com in Europe https www nec display com global index html Global For Energy Saving information De...

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