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Please find your model name in the label on the rear side of the monitor.

MODEL: EA271Q, EA271Q-BK

The regulations for this monitor applied to one of model names listed above.

Desktop Monitor 

MultiSync EA271Q

User’s Manual

Summary of Contents for MultiSync EA271Q

Page 1: ...ind your model name in the label on the rear side of the monitor MODEL EA271Q EA271Q BK The regulations for this monitor applied to one of model names listed above Desktop Monitor MultiSync EA271Q User s Manual ...

Page 2: ...t English 6 ControlSync English 11 Multiple monitors connection using DisplayPort English 13 Controls English 14 Using the PICTURE MODE function English 24 Specifications English 25 Features English 27 Troubleshooting English 28 Human sensing function English 30 Multi Display setting English 31 Using the Auto Brightness function English 33 Using the MULTI PICTURE function English 34 Using the Zoom...

Page 3: ...cause electric shock Please make sure the power cord is earthed properly Plug Type North America European Continental U K Chinese Japanese Plug Shape Region U S A Canada EU U K China Japan Voltage 120 230 230 220 100 When operating the monitor with its AC 125 240V power supply use a power supply cord that matches the power supply voltage of the AC power outlet being used NOTE This product can only...

Page 4: ...ipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help If necessa...

Page 5: ...tor may cause fall fire and electric shock If the monitor stand has been cracked or peeled If you notice any structural damage such as cracks or unnatural wobbling If the monitor has an unusual odor If the power supply cord or plug is damaged If liquid has spilled or objects have fallen into the monitor If the monitor has been exposed to rain or water If the monitor has been dropped or the cabinet...

Page 6: ...gue adjust the brightness to a moderate setting Place a sheet of white paper next to the LCD screen for luminance reference Do not position the Contrast control to its maximum setting Use the preset Size and Position controls with standard signals Use the preset Color Setting Use non interlaced signals Do not use primary color blue on a dark background as it is difficult to see and may produce eye...

Page 7: ... USB C Port Connects with USB Type C compliant external equipment such as a computer I USB Upstream Port Type B Connects with external equipment such as a computer Please use this port to control the monitor from connected external equipment J USB Downstream Port Type A Connects with USB devices Connects with external equipment such as a computer compliant with USB K Headphone Jack Connects with h...

Page 8: ...tor was shipped 1 Turn off the power for your computer 2 For a PC with DisplayPort output Connect the DisplayPort cable to the connector of the display card in your system Figure A 1 For a PC with HDMI output Connect the HDMI cable to the connector of the display card in your system Figure A 2 For a Mac or PC with Thunderbolt or Mini DisplayPort output Connect a Mini DisplayPort to DisplayPort cab...

Page 9: ...r will lower the sound level NOTE Adjustment of the volume control as well as the equalizer to settings other than the center position may increase the ear headphones output voltage and therefore the sound pressure level Figure C 1a A Type B Type A Type B Type Figure C 2 Figure C 1 Power cord Maximum Tilt DisplayPort IN DVI D HDMI Highest Stand Position Audio IN ControlSync IN OUT 1 USB Downstream...

Page 10: ...old the top and bottom sides of the monitor screen with your hands and adjust the tilt and swivel as desired Screen Rotation Pivot Hold the monitor on each side and turn it from landscape to portrait You can adjust the OSD On Screen Display menu rotation to match the screen rotation Refer to the OSD ROTATION instructions see page 20 Tilt and Swivel Rotation Raise and Lower CAUTION Handle with care...

Page 11: ...nting Remove Monitor Stand for Mounting To prepare the monitor for alternate mounting purposes 1 Disconnect all cables 2 Place your hands on each side of the monitor screen and lift up to the highest position 3 Place the monitor face down on a non abrasive surface Figure S 1 4 Place one hand around the base and one hand on the Quick Release Lever Push and hold the Quick Release Lever in the direct...

Page 12: ...se 4 M4 sized screws when mounting to avoid damage to the monitor and stand To fulfill the safety requirements the monitor must be mounted to an arm which guaranties the necessary stability under consideration for the weight of the monitor The LCD monitor should only be used with an approved arm e g TUEV GS mark Tighten all screws recommended Fasten Force 98 137N cm A loose screw may cause the mon...

Page 13: ...ting the last monitor in the chain back to the master monitor Turn off the power and disconnect the power cables for all monitors Connect the ControlSync cables then connect the power cables and then turn on the power for each monitor If the monitors video connections are also daisy chained together via DisplayPort cables please connect the master monitor to the computer IN Gray Next monitor OUT B...

Page 14: ...B SELECTION No Yes FACTORY PRESET No Yes MENU TOOLS LANGUAGE Yes Yes OSD TURN OFF Yes Yes OSD LOCK OUT Yes Yes OSD ROTATION No Yes HOT KEY Yes Yes SIGNAL INFORMATION Yes Yes SENSOR INFORMATION Yes Yes KEY GUIDE Yes Yes DATA COPY No No CUSTOMIZE SETTING No Yes MULTI DISPLAY H MONITOR No Yes V MONITOR No Yes MONITOR NO No No TILE COMP Yes Yes 180 ROTATE No Yes TILE MATRIX ENABLE Yes Yes TARGET MONIT...

Page 15: ... information BIT RATE Maximum number of connectable monitors MST multi stream transport HBR2 Default setting 2 units HDCP contents 2 units HBR 1 unit HDCP contents 1 unit NOTE The number of monitors that can daisy chain from a single connection to the computer depends on the display adapter capabilities and its settings Please refer to the user instructions for the computer or display adapter Disp...

Page 16: ... VOLUME RIGHT key USB SELECTION 5 RESET When the OSD menu is displayed on the screen this button works as a reset command for the OSD settings When the OSD menu is not displayed on the screen this button works as a select function for the MULTI PICTURE settings 3 You can swap pictures between a main screen and a sub screen by touching the RESET key for 3 seconds or more while Main or Sub is set in...

Page 17: ...of the environment 1 1 Please refer to page 33 for full Auto Brightness information NOTE This function is disabled when DV MODE is set to DYNAMIC This function is disabled when Color Control System is set to DICOM SIM This function works only when MULTI PICTURE is off BLACK LEVEL Adjusts the brightness level of black when displayed on screen OFF MODE SETTING The Intelligent Power Manager allows th...

Page 18: ...isp best suited for basic word processing and spreadsheets MOVIE Setting that boosts dark tones best suited for movies GAMING Setting that boosts whole tones best suited for games that use vivid colorful images PHOTO Setting that optimizes contrast best suited for still images DYNAMIC Setting that adjusts the brightness by detecting the screen s black areas and optimizes it NOTE This function is d...

Page 19: ...ired over the uniform performance of the display then UNIFORMITY should be turned off ON produces a better effect but may also reduce the CONTRAST RATIO SHARPNESS Adjusts the crispness of the image Color PICTURE MODE Select the Picture mode that is most suitable for the type of content that is shown You can change up to 5 types See Using the PICTURE MODE function page 24 for more information WHITE...

Page 20: ...ent video source is present NONE Video input signal detection is not enabled LAST When the monitor is displaying a signal from the current source and a new secondary source is supplied to the monitor the monitor will automatically switch to the new video source When the current video input signal is not present the monitor searches for a video signal from the other video input ports If the video s...

Page 21: ...lly after 2 consecutive hours in power save mode LED BRIGHTNESS Adjusts the blue LED brightness DDC CI This function turns the DDC CI function ON or OFF USB FUNCTIONALITY Selects how power through the USB type A port and USB type C port is enabled in relation to the Monitor s power status AUTO Power is supplied to the USB downstream port depending on the monitor s power condition ON Power is alway...

Page 22: ...ely locks out access to all OSD control functions except for Brightness Contrast and Volume To activate the OSD Lock Out function enter the OSD menu select OSD LOCK OUT then touch SELECT and RIGHT simultaneously To deactivate touch SELECT and LEFT simultaneously OSD ROTATION This controls the OSD menu rotation Depending on the image angle monitor rotation select a suitable OSD rotation setting NOT...

Page 23: ...specified in the ControlSync chart see page 12 will be copied from the master monitor to the sub monitor s CUSTOMIZE SETTING Store the current settings for easy recovery To store current settings Touch SELECT After a warning message appears touch RESET and the current settings are stored To restore settings Hold MENU for 3 seconds or more while the OSD menu is off MULTI DISPLAY H MONITOR Selects t...

Page 24: ...and bottom monitors 180 ROTATE OFF 180 ROTATE OFF A A Monitor 1 Monitor 2 180 ROTATE ON A A Monitor 1 Monitor 2 180 ROTATE OFF TILE MATRIX ENABLE Allows one image to be displayed over multiple screens This feature can be used with up to 9 monitors 3 vertical and 3 horizontal Using TILE MATRIX ENABLE requires the PC output signal be sent through a distribution amplifier to each individual monitor T...

Page 25: ...or DOWN key 3 The French currency unit is Euro You can adjust currency setting to Euro icon from US dollar by touching the LEFT or RIGHT key in Current setting item 4 Select CURRENCY CONVERT SETTING by touching the UP or DOWN key 5 Adjust CURRENCY CONVERT SETTING by touching the LEFT or RIGHT key This initial Euro setting is based on the OECD data for Germany 2007 Edition Please check the receipt ...

Page 26: ... display color gamut Suitable for use with color managed applications sRGB Standard color space used for the Internet Windows operating systems and digital cameras Recommended setting for general color management Low Blue Light Reduces blue light emitted from the monitor DICOM SIM Medical settings for X ray imaging view Setting that conforms to the DICOM simulation for the Grayscale Standard Displ...

Page 27: ... 1 Upstream 2 incl 1 x USB C Port Downstream 3 Downstream Port 5V 0 9 A Max USB C Port 60 W Max Upstream port applicable to USB monitor control AUDIO Audio Input STEREO Mini Jack DisplayPort Connector HDMI Connector Analog Audio Digital Audio Digital Audio Stereo L R 500mV rms 20 Kohm PCM 2ch 32 44 1 48 kHz 16 20 24bit PCM 2ch 32 44 1 48 kHz 16 20 24bit Headphone Output STEREO Mini Jack Headphone ...

Page 28: ...75 Hz 1440 x 900 60 Hz 1600 x 1200 60 Hz 1680 x 1050 60 Hz 1920 x 1080 50 60 Hz 2560 x 1440 60 Hz Recommended NOTE When the selected monitor resolution is not a native panel resolution the text contents appearance in the monitor screen is expanded in a horizontal or vertical direction to show the non native resolution to full screen This expansion is done by interpolated resolution technologies wh...

Page 29: ...rightness colors and gamma curve for your preference with software and color sensor USB Monitor Control Allows you to adjust each item through application software by connecting a USB cable 6 Axis Color Control In addition to RGB Red Green Blue colors CMY Cyan Magenta Yellow colors can be adjusted for better color reproduction such as matching print images UNIFORMITY This feature compensates for s...

Page 30: ...oving screen saver at regular intervals whenever the screen is idle or turning off the monitor when not in use Message OUT OF RANGE is displayed screen is either blank or shows rough images only OSD warning OUT OF RANGE is displayed on a rough image pixels are missing Either the signal clock or resolution is too high Change the settings to a supported mode OSD warning OUT OF RANGE is displayed on ...

Page 31: ...tes infrared rays in front of the monitor ControlSync does not work Make sure the ControlSync cable is connected correctly Make sure the ControlSync cable is not in loop connection Master monitor should be connected with ControlSync OUT connector only Please use the provided ControlSync cable You can use up to 8 sub monitors via ControlSync cables Displayed OSD menu is rotated Make sure of the OSD...

Page 32: ...ime with no human detected has passed You can set the notification screen at SENSOR INFORMATION see page 21 C After displaying the notification if LIGHT is set at HUMAN SENSING the monitor screen gets gradually darker until it gets to 0 brightness If DEEP is set at HUMAN SENSING the monitor enters into power saving mode D When the sensor detects a person coming back the monitor is automatically re...

Page 33: ...ct V MONITOR Touch the LEFT RIGHT key to set V MONITOR 3 5 Touch the DOWN UP key to select MONITOR NO then set the monitor number individually The monitor located at bottom left must be 1 master monitor When you set the monitor number to a monitor please install the monitor at the same spot where assumed installation figure is shown as black 1 2 3 4 5 6 7 8 9 6 Touch the DOWN UP key down to select...

Page 34: ...3 DisplayPort IN DisplayPort OUT ControlSync IN ControlSync OUT Computer Master ControlSync Cable DisplayPort Cable If monitors are connected with ControlSync cables please make sure the monitor which is connected to the computer is the master monitor If you turn off one of the monitors in a multi screen configuration with DisplayPort daisy chain the picture on monitors connected to that monitor w...

Page 35: ...e 2 2 Set the DARK level This is the level of brightness that the monitor will lower to when the ambient lighting level is low Make sure the room is at its darkest when setting this level Then use the front Keys to move the cursor up to the BRIGHTNESS setting Choose the desired brightness level Figure 3 Figure 3 When the Auto Brightness function is enabled the Brightness level of the screen change...

Page 36: ... SETUP 1 Touch MENU to show the OSD menu 2 Select MULTI PICTURE In a Picture by Picture case select Left as an adjustable screen In a Picture in Picture case select Main as an adjustable screen Exit the OSD menu in order to change the signal input 3 Touch INPUT then select the input signal used by the selected screen 4 Return to 1 to select the input for the other screen In a Picture by Picture ca...

Page 37: ...et a resolution via H RESOLUTION or V RESOLUTION see page 16 Vertical expanding Horizontal expanding 3 The image position can be moved from the center to left or right by selecting LEFT RIGHT and upward or downward by selecting UP DOWN see page 16 Move left or right Move upward or downward NOTE When showing 2 screens the input resolution of the main adjustable image is prioritized A The right imag...

Page 38: ...on the right side with black area is reduced To enlarge the split images use the following procedures to reduce the black area and enlarge the split images 1 In case A a priority image is set to be on the right side The size of the black area can be reduced by adjusting the resolution see page 16 2 Move the priority image to the left side ...

Page 39: ... Saving mode Mode Power consumption LED color Maximum Operation 134 W Blue Normal Operation 31 W Default setting USB Audio sleeping Blue Energy Saving Mode 0 35 W Amber Off Mode 0 29 W Unlit Factory settings For additional information visit http www necdisplay com in USA http www nec display solutions com in Europe https www nec display com global index html Global For Energy Saving information De...

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