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FW version 1.0.4.152 

13 

 

 

Call Operation List 

 

Operation 

SV9500 

SV9300 

SV9100 

SL2100 

SL1000 

/1100 

3C 

SIP@NET 

Making Phone Calls 
 

Handset, Speaker  
and Headset Mode 

Yes 

Yes 

Yes 

Yes 

Yes 

Yes 

Yes 

SIP Accounts and Lines 

Yes 

Yes 

Yes 

Yes 

Yes 

Yes 

Yes 

Completing Calls 
 

On hook dialing. 

Yes 

Yes 

Yes 

Yes 

Yes 

Yes 

Yes 

Off hook and dial 

Yes 

Yes 

Yes 

Yes 

Yes 

Yes 

Yes 

Predictive dialing 

Yes 

Yes 

Yes 

Yes 

Yes 

Yes 

Yes 

Redial 

Yes 

Yes 

Yes 

Yes 

Yes 

Yes 

Yes 

Via Call History 

Yes 

Yes 

Yes 

Yes 

Yes 

Yes 

Yes 

Via Phonebook 

Yes 

Yes 

Yes 

Yes 

Yes 

Yes 

Yes 

Speed Dial from Line Key 

*1

 

Yes 

Yes 

Yes 

Yes 

Yes 

Yes 

Yes 

Call Return 

*1

 

Yes 

Yes 

Yes 

Yes 

Yes 

Yes 

Yes 

Via Paging/Intercom 

*2

 

No 

No 

No 

No 

No 

No 

No 

Via Intercom Hard Button 

*2

 

No 

No 

No 

No 

No 

No 

No 

Making Calls Using 
IP Addresses 

*3

 

Yes 

Yes 

Yes 

Yes 

Yes 

Yes 

Yes 

Quick IP Call Mode 

*3

 

Yes 

Yes 

Yes 

Yes 

Yes 

Yes 

Yes 

Answering Phone Calls 
 

Receiving Calls 
 

Single incoming call 

Yes 

Yes 

Yes 

Yes 

Yes 

Yes 

Yes 

Multiple incoming calls 

No

*4

 

No

*4

 

No

*4

 

No

*4

 

No

*4

 

Yes 

Yes 

Do Not Disturb 

Yes 

Yes 

Yes 

Yes 

Yes 

Yes 

Yes 

Reject 

Yes

*5

 

Yes 

Yes 

Yes 

Yes 

Yes 

Yes 

During A Phone Call 

*6

 

 

Call Hold  

Yes 

Yes 

Yes 

Yes 

Yes 

Yes 

Yes 

Mute 

Yes 

Yes 

Yes 

Yes 

Yes 

Yes 

Yes 

Forward 

*7

 

No 

No 

No 

No 

No 

No 

No 

Call Transfer  
 

Blind Transfer 

Yes 

Yes 

Yes 

Yes 

Yes 

Yes 

Yes 

Attended Transfer 

Yes*8 

Yes 

Yes 

Yes 

Yes 

Yes 

Yes 

Auto-Attended Transfer 

Yes*8 

Yes 

Yes 

Yes 

Yes 

Yes 

Yes 

Conferencing 
 

Initiate a conference call 

Yes

*9

 

Yes 

Yes 

Yes 

Yes 

Yes 

Yes

*10

 

Cancel Conference 

Yes 

Yes 

Yes 

Yes 

Yes 

Yes 

Yes 

Hold and Re-conference 

Yes 

No 

Yes 

Yes 

Yes 

Yes 

Yes 

End Conference 

Yes 

Yes 

Yes 

Yes 

Yes 

Yes 

Yes 

Easy Conference Mode 
 

Initiate a conference call 

Yes

*9

 

Yes 

No 

No 

No 

Yes 

Yes

*10

 

Cancel Conference 

Yes 

No

*11

 

No 

No 

No 

Yes 

Yes 

Hold and Re-conference 

Yes 

No 

No 

No 

No 

Yes 

Yes 

End Conference 

Yes 

Yes 

No 

No 

No 

Yes 

Yes 

 
*1. When configuring the LINE keys for a function other than Line, Call transfer and Conferencing are 

not available because they require 2 line keys. 

 
*2. If the called party cannot auto answer the phone will ring normally. 
 
*3. This feature is available only the call between the Standard-SIP Phones. 
 
*4. The Busy Tone is sent to the second calling party. 
 
*5. When a called party presses 

Reject

, ringing stops but the calling party continues to hear ring back. 

Summary of Contents for GT210

Page 1: ...ng this product and document please read the following document carefully Also please keep this document to the place where you can see any time Safety Precautions and Regulatory Notices for GT Series Standard SIP Terminal IP Phone GT210 User Guide ...

Page 2: ...n 1 0 4 152 9 Idle Screen 9 Using the Keypad 11 Call Operation List 13 Making Phone Calls 15 Handset Speaker and Headset Mode 15 SIP Accounts and Lines 15 Completing Calls 15 Making Calls Using IP Addresses 17 Quick IP Call Mode 18 Answering Phone Calls 19 Receiving Calls 19 Do Not Disturb 19 Reject 19 During A Phone Call 20 Call Hold 20 Mute 20 Group Listening with Speaker 20 Call Transfer 20 Con...

Page 3: ...nated at https mind bcom nec co jp customernet soft license ITX 1615 1W_OSS html FIRMWARE VERSION CHECK GT210 has two FW versions version 1 0 4 152 Before using this document please check the GT210 FW version 1 Enter MENU options When the phone is in idle press the round MENU button to enter the configuration menu 2 Navigate in the menu options Press the UP DOWN LEFT RIGHT arrow keys to navigate i...

Page 4: ... interference and 2 this device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment g...

Page 5: ...tacts and call history up to 200 records Personalized music ring tone ring back tone flexible customizable screen content format using XML and advanced Web and enterprise applications Dual switched 10 100 Mbps ports and integrated PoE Automated provisioning using encrypted XML configuration file SRTP and TLS for advanced security protection 802 1x for media access control Innovative UI design easy...

Page 6: ...al plan Hot Desking personalized music ringtones server redundancy fail over Headset Jack RJ9 headset jack allowing EHS with Plantronics headsets Base Stand Yes allow 2 angle positions available Wall Mountable QoS Layer 2 QoS 802 1Q 802 1P and Layer 3 ToS DiffServ MPLS QoS Security User and administrator level access control MD5 and MD5 sess based authentication 256 bit AES encrypted configuration...

Page 7: ... the phone on a flat surface PC Port 10 100M Ethernet to connect PC LAN Port 10 100M Ethernet to connect LAN integrated PoE IEEE802 3af class 2 48V 75mA DC 5V Power Port 5V 600mA power port to connect to power adaptor HEADSET Port To connect to RJ9 or EHS headphones HANDSET Port To connect handset RJ9 Cord Slot To place and fix the phone cords Cord Slot Slots for Phone Stand ...

Page 8: ... After both hooks are in the slots firmly slide the entire stand upward to lock them in place WallMount Installation 1 Insert all 4 hooks into the slots 2 Firmly slide the wall mount upward to lock it in place 3 Attach the phone to the wall via the wall mount hole Refer the specification of screws Specification of screws for wall mount ...

Page 9: ...Connect the handset and VoIP phone with the phone cord 3 Connect the LAN port of the phone to the RJ45 socket of a PoE switch using the Ethernet cable 4 The LCD will display provisioning or firmware upgrade information Before continuing please wait for the date time display to show up Note For details contact the system administrator ...

Page 10: ...ault idle screen and IP address information Redial Redials the last dialed number when there is an existing number in the call log Missed Shows unanswered calls to this phone Softkeys in Call Screen The softkeys are context sensitive and will change depending on the call status of the phone Here are the main softkeys in call screen Redial Redials the last dialed number after off hook when there is...

Page 11: ...s OFF headset off ON headset on Mute Status OFF The active call is not muted ON The active call is muted Call Forward Status OFF Call Forward feature disabled ON Call Forward feature enabled Note This icon is not displayed even if the Call Forwarding is set by SIP server PBX DND Status OFF Do Not Disturb disabled ON Do Not Disturb enabled SRTP Status OFF SRTP is not used ON SRTP is being used ...

Page 12: ...tercom number has not been set pressing this key will have no effect HOLD Place an active call on hold or resume a current call on hold Standard Keypad To dial phone numbers Press numeric keys 0 9 to enter phone numbers Press to enter the voice menu input special characters or long press it to lock the keypad Press to dial out numbers or input special characters Navigation Keys While in the menu P...

Page 13: ...DSET Press to switch between headset and handset mode in an active call TRANSFER Transfer an active call to another number CONFERENCE Establish 3 way conference with other 2 parties SEND Send Enter the digits and then press send to dial out Redial Press redial when there is a previously dialed call SPEAKER Press to switch between speaker and handset mode in an active call Message Waiting Indicator...

Page 14: ...Yes Yes Reject Yes 5 Yes Yes Yes Yes Yes Yes During A Phone Call 6 Call Hold Yes Yes Yes Yes Yes Yes Yes Mute Yes Yes Yes Yes Yes Yes Yes Forward 7 No No No No No No No Call Transfer Blind Transfer Yes Yes Yes Yes Yes Yes Yes Attended Transfer Yes 8 Yes Yes Yes Yes Yes Yes Auto Attended Transfer Yes 8 Yes Yes Yes Yes Yes Yes Conferencing Initiate a conference call Yes 9 Yes Yes Yes Yes Yes Yes 10 ...

Page 15: ... For details contact the system administrator 9 When switching from two party call to three party conference if the third party is NEC s DT series SIP terminal the RTP warning tone is heard from the DT series SIP terminal The RTP Warning Tone can be canceled by the system data settings of SIP server PBX 10 Dialing the feature access code 30 add on is not available 11 Call Transfer will be performe...

Page 16: ...mapped line is in use the GT210 phone will flash the other available LINE in red A line is ACTIVE when it is in use and the corresponding LED is red Completing Calls There are several ways to complete a call On hook dialing Enter the number when the phone is on hook and then send out 1 When the phone is idle enter the number to be dialed out 2 Take handset off hook or Press SPEAKER key or Press HE...

Page 17: ...nter Local Phonebook using the navigation arrow key 4 Select the contact you would like to call using the navigation arrow key 5 Press SEND key to dial the selected contact Note Broadsoft Phonebook is not available Speed Dial from Line Key Dial the number configured as Speed Dial on LINE Key 1 Go to phone s Web GUI Settings Programmable Keys Programmable Keys configure the LINE Key s Key Mode as S...

Page 18: ...SEND instead of REDIAL By default can be used as SEND key to dial the number out Users can disable it by setting Use as Dial Key to No from Web GUI Accounts Account 1 Call Settings For Paging Intercom if the SIP Server PBX supports the feature and has Paging Intercom feature code set up already users do not necessarily need toggle to paging mode in the call screen Simply dial the feature code with...

Page 19: ...ures set Use Quick IP call mode to Yes Clicking on Save and Apply on the bottom of Web GUI page to take the change To make Quick IP Call take the phone off hook first Then dial xxx where x is 0 9 and xxx 255 Press or SEND key and a direct IP call to aaa bbb ccc XXX will be completed aaa bbb ccc is from the local IP address regardless of subnet mask The number xx or x are also valid The leading 0 i...

Page 20: ...sing the flashing LINE key The current active call will be put on hold automatically Do Not Disturb Do Not Disturb can be enabled disabled from phone s Keypad Menu by following the steps below 1 Press the MENU key and select Preference using navigation keys 2 Press MENU key again to get into Preference options 3 Select Do Not Disturb and press MENU key 4 Use arrow keys to select and press MENU key...

Page 21: ...lind Transfer 1 During the first active call press TRANSFER key and dial the number to transfer to 2 Press SEND key or to complete transfer of active call Attended Transfer SV9500 1 During the first active call press idle LINE key The first call will be put on hold 2 Enter the number for the second call in the new line and establish the call 3 Press TRANSFER key SV9300 1 During the first active ca...

Page 22: ...press Split and EndCall softkey 2 Press LINE key on hold will resume first call talking Notes Totransfer calls across SIP domains SIP service providers must support transfer across SIP domains The SV9300 cannot Cancel Auto Attended Transfer because Split softkey is not available Conferencing GT210 can host up to a 3 way conference call Initiate a conference call 1 Establish calls with 2 parties re...

Page 23: ...erence Mode GT210 supports Easy Conference Mode which can be used combined with the traditional way to establish the conference Initiate a conference call 1 Establish 1 call 2 Press CONFERENCE key and a new line will be brought up using the same account 3 Dial the number and press SEND key to establish the second call 4 Press CONFERENCE key or press the ConfCall softkey to establish the conference...

Page 24: ...SIP NET The party that starts the conference call has to remain in the conference for its entire duration you can put the party on mute but it must remain in the conversation The option Disable Conference has to be set to No to establish conference For 3 party conference ifthe host hangs up the phone the conference will end If users want to keep the other 2 parties in conference after the host han...

Page 25: ...ffect 1 Connect EHS Headset Plantronics to GT210 Insert headset connector into the RJ9 headset port on the back of GT210 2 To use headset mode press HEADSET key Aheadset icon will show on the GT210 status bar The EHS headset will ring when there is an incoming call Notes The GT210 keeps the headset mode on regardless of power off or reboot The following Plantronics headset and cables are supported...

Page 26: ... provider Please follow the instructions below to reset the phone Restore to Factory Default via Keypad Menu 1 Press MENU key to bring up the keypad configuration menu 2 Select Config and enter 3 Select Factory Reset 4 A warning window will pop out to make sure a reset is requested and confirmed 5 Press the OK softkey to confirm and the phone will reboot To cancel the Reset press Cancel softkey in...

Page 27: ...Standard SIP Terminal IP Phone GT210 User Guide GVT 055600 001 April 2020 Issue 3 0 NEC Corporation ...

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