NECCare Service
Additional Service and Support Options
Once registered for the NECCare Service Support program,
NEC Corporatio n o f America o ffers a optio nal up graded
service and support pro grams. These pro grams can be
purchased d irectly fro m NEC Corporatio n o f America,
separately or in co mbination.
NEC offers bo th a Warranty Extensio n pro gram and an
up graded Gold/300 Maintenance and Service optio n.
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Warranty Extensions
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Warranty extensions are availab le for the
Standard /300 Maintenance and Service pro gram.
Extensio ns are availab le for Year 2 and for Years 2
and 3.
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Gold/300 M aintenance and Service offers;
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24x7 Pho ne support
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Next Day Ad vanced Cru
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Email Alert Mo nitoring
Registered Limited Warranty
NEC Corporatio n o f America warrants this Prod uct to be free
fro m defects in material and workmanship, and agrees to repair
or replace any part o f the enclosed unit that proves defective
under these terms and conditio ns.
If service req uires the rep lacement o f any parts, co mpo nents,
or mod ules, the rep lacement items beco me the pro perty of
Custo mer and the rep laced items beco me the property o f
NECAM. The warranty p eriod for the Machine is fro m its
original Date o f Installation; the date o n the invoice is
considered the Date o f Installatio n unless NEC no tifies yo u
other wise.
NECAM ma y use new, used, serviceab le, or recond itio ned
parts, co mponents, or mo dules that are in good wo rking order
as rep lacements. Replacement items shall b e o f like kind and
quality o f those replaced. Spare parts are warranted for ninety
(90) days.
If yo u do not register yo ur Server with NECAM, you will be
required to present proof of p urchase as evidence o f yo ur
entitlement for warranty service. Please retain your proof o f
purchase with yo ur records.
