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NEC Express5800/120Rg-1, User Manual

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8-34  Troubleshooting

RESETTING THE SERVER

If the server halts before starting the OS, press and hold 

Ctrl

 and 

Alt

 and press 

Delete

.

This restarts the server.

IMPORTANT:

 Resetting the server clears the DIMM memory and the

data in process. To reset the server when it is not frozen, make sure that
no processing is in progress.

FORCED SHUTDOWN

Use this function when an OS command does not shut down the server, the POWER switch does not
turn off the server, or resetting does not work.

Press and hold the POWER switch on the server for at least four seconds. The power is forcibly
turned off. To turn on the power back again, wait approximately 30 seconds after turning off the
power (forced shutdown).

ID

NMI

B

2

ID

1

IMPORTANT:

 If the remote power-on function is used, cycle the

power once to load the OS, and turn off the power again in the normal
way.

POWER switch

Summary of Contents for Express5800/120Rg-1

Page 1: ...1244F 1245F 1246F 1313F 1314F 1327F 1328F 1329F 1330F 1331F 1332F N8100 1301F 1302F 1304F 1305F 1306F 1308F 1309F 1310F 1312F 1313AF 1314AF NEC Express5800 120Rg 1 User s Guide 3rd Edition 5 2007 ONL 4152dN 120Rg1 100 99 0704 ...

Page 2: ...ying each product However actual performance of each such product is dependent upon factors such as system configuration customer data and operator control Since implementation by customers of each product may vary the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NEC To allow for design and specification improvements the...

Page 3: ...luding burns or property damage if the instruction is ignored Precautions and notices against hazards are presented with one of the following three symbols The individual symbols are defined as follows This symbol indicates the presence of a hazard if the instruction is ignored An image in the symbol illustrates the hazard type Attention This symbol indicates prohibited actions An image in the sym...

Page 4: ...an electric shock or fire may be caused Keep water or liquid away from the server Otherwise an electric shock or a fire may be caused Do not touch the server components with wet hand Otherwise an electric shock may be caused Do not place the server near a fire Otherwise a fire may be caused Do not touch any other component than specified Otherwise an electric shock or burn may be caused Indicates ...

Page 5: ... cause radio interference in which case the user may be required to take adequate measures EN55022 BSMI Statement Notes 1 No part of this manual may be reproduced in any form without the prior written permission of NEC Corporation 2 The contents of this User s Guide may be revised without prior notice 3 The contents of this User s Guide shall not be copied or altered without the prior written perm...

Page 6: ...se x64 Edition operating system or Microsoft Windows Server 2003 Standard x64 Edition operating system and Microsoft Windows Server 2003 Enterprise x64 Edition operating system Windows Server 2003 stands for Microsoft Windows Server 2003 R2 Standard Edition operating system and Microsoft Windows Server 2003 R2 Enterprise Edition operating system or Microsoft Windows Server 2003 Standard Edition op...

Page 7: ...implement a computer for the next generation With its potential capabilities the server may be used as the workstation PC that configures a client server system and provides high speed processing and superior reliability Read this User s Guide thoroughly to fully understand handling of the server and appreciate its functions to the maximum extent ...

Page 8: ...ystem Chapter 4 Configuring Your Server tells you how to configure the system and provides instructions for running the BIOS SETUP Utility and the RAID configuration utility which is used to configure RAID drives in your system This chapter also provides information on mother board jumper settings Chapter 5 Installing the Operating System with Express Setup describes how to install the operating s...

Page 9: ...s recommended for installing Windows Server 2003 See Chapter 5 for details Appendix F Product Configuration Record Table provides a table to be filled with your server configuration Text Conventions The following conventions are used throughout this User s Guide For safety symbols see SAFETY INDICATIONS provided earlier IMPORTANT Items that are mandatory or require attention when using the server ...

Page 10: ...port 1 15 Chapter 2 General Description 2 1 Overview 2 2 External View 2 3 Front View with Front Bezel Closed 2 4 Front View with Front Bezel Removed 2 5 Rear View 2 6 Internal View 2 8 Mother Board 2 11 Status Indicators 2 12 POWER LED 2 12 STATUS LED 2 12 DISK ACCESS LED 2 14 ACT LED 2 14 UID LED UID 2 14 Disk Access LED 2 14 Hard Disk Drive LED 2 15 LAN Connector LEDs 2 16 AC POWER LED SAS Hot ...

Page 11: ... Server from the Rack Assembly 3 13 Connecting Peripheral Devices 3 27 Connecting Power Cord 3 29 Turning On the Server 3 31 Installing Operating System 3 32 Installing Utilities 3 32 Making Backup Copies of System Information 3 32 Chapter 4 Configuring Your Server 4 1 System BIOS SETUP 4 1 Starting SETUP Utility 4 2 Description on On Screen Items and Key Usage 4 3 Menu and Parameter Descriptions ...

Page 12: ... 5 22 Windows Dr Watson 5 25 Network Monitor 5 26 Installing Maintenance Utilities 5 26 Updating the System Installing Service Pack 5 27 Making Backup Copies of System Information 5 27 Installing with the OEM FD for Mass Storage Device 5 28 Chapter 6 Installing and Using Utilities 6 1 NEC EXPRESSBUILDER 6 2 NEC EXPRESSBUILDER for DOS Based with Local Console 6 4 NEC EXPRESSBUILDER for DOS based wi...

Page 13: ...with the Server 8 13 Problems with Disk Array Configuration 8 19 Problems with Windows Server 2003 x64 Editions 8 20 Problems with Windows Server 2003 R2 8 21 Problems with Windows Server 2003 8 22 Problems with NEC EXPRESSBUILDER 8 25 Problems with Express Setup 8 26 Problems with Master Control Menu 8 28 Problems with Configuration Diskette Creator 8 29 Problems with Disk Array Configuration 8 2...

Page 14: ...9 24 DIMM 9 25 Installation Order 9 26 Installation 9 27 Removal 9 29 Using the Memory RAS Features 9 30 Processor CPU 9 36 Installation 9 37 Removal 9 43 PCI Board 9 44 Notes 9 45 Installation 9 46 Removal 9 49 RAID Controller Board 9 50 Installation 9 50 Removal 9 51 Use of internal hard disk drives in a disk array configuration 9 51 Disk Expansion Unit 9 55 Appendix A Specifications A 1 Appendi...

Page 15: ...2 Driver Installation and Advanced Settings D 13 PROSet D 13 Network Driver D 14 Optional Network Board Driver D 16 Adapter Fault Tolerance AFT Adaptive Load Balancing ALB D 17 Graphics Accelerator Driver D 18 SCSI Controller Driver N8103 75 D 19 SCSI Controller Driver N8103 95 8190 126 D 19 Disk Array Controller Driver N8103 80F D 20 About Windows Activation D 21 Setting for Collecting Memory Dum...

Page 16: ...ettings E 13 PROSet E 13 Network Driver E 14 Graphics Accelerator Driver E 16 SCSI Controller Driver N8103 75 95 N8190 126 E 17 Disk Array Controller Driver N8103 80F E 18 Notes on Using the N8103 75 Controller Board E 19 About Windows Activation E 20 Available Switch Options for Windows Server 2003 Boot ini File E 22 Setting for Collecting Memory Dump Debug Information E 23 Appendix F Product Con...

Page 17: ...Chapter 1 Notes on Using Your Server This chapter includes information necessary for proper and safe operation of the server ...

Page 18: ...possible danger or their vicinity in your server to inform the user that a hazardous situation may arise when operating the server Do not intentionally remove or damage any of the labels If you find any labels totally partially removed or illegible due to damage contact your sales representative ...

Page 19: ... not insert needles or metal objects into ventilation holes in the server or openings in the DVD ROM drive Doing so may cause an electric shock Do not use the server in any unapproved place Install the server on a standard EIA 19 inch rack assembly Do not install the rack containing the server in a place inappropriate to the rack installation environment Failure to follow these instructions may ca...

Page 20: ...reign matter e g pins or paper clips enter the server Failure to follow this warning may cause an electric shock a fire or a failure of the server When such things accidentally enter the server immediately turn off the power and disconnect the power plug from the outlet Do not disassemble the server Contact your service representative ...

Page 21: ... Heat will also be generated if condensation is formed on dusty blades of the halfway inserted plug increasing the possibility of fire Use the authorized power cord only Use only the power cord that comes with your server Use of an unauthorized power cord may cause a fire when the electric current exceeds the rated flow Also observe the following to prevent an electric shock or fire caused by a da...

Page 22: ...cause some parts to fall to be broken and or to result in personal injury Insert hinges completely When installing the rack door make sure that hinge pins at top and bottom of the door are completely inserted into the rack Failure to follow this instruction may cause the door to fall to be broken and or to result in personal injury Anchor the equipment rack The equipment rack must be anchored to a...

Page 23: ...e other than specified in this User s Guide Failure to follow this instruction may cause a fire a dusty place a humid place such as near a boiler a place exposed to direct sunlight an unstable place Do not install the server on a rack with leaving covers removed Do not install the server on a rack with the cover being removed Failure to follow this instruction may reduce the cooling effect in the ...

Page 24: ...touching an internal device cable or connector may cause an electric shock or a fire resulted from a short circuit Do not use any unauthorized interface cable Use only interface cables provided by NEC and locate a proper device and connector before connecting a cable Using an authorized cable or connecting a cable to an improper destination may cause a short circuit resulting in a fire Also observ...

Page 25: ...alling removing internal optional devices Touching any internal device of the server with its power cord connected to a power source may cause an electric shock even of the server is off powered Disconnect the power plug from the outlet occasionally and clean the plug with a dry cloth Heat will be generated if condensation is formed on a dusty plug which may cause a fire CAUTION Avoid installation...

Page 26: ...nnect the power plug from the outlet when a thunderstorm is approaching If it starts thundering before you disconnect the power plug do not touch any part of the server including the cables Failure to follow this warning may cause a fire or an electric shock Keep animals away from the server Failure to follow this warning may cause a fire or an electric shock Do not place any object on top of the ...

Page 27: ...rn off the server until the POST Power On Self Test completes See Chapter 2 for details of POST When you have just turned off the server wait at least 30 seconds before turning it back on When unplug the power cord s from the server wait at least 30 seconds before re pluging the power cord s to the server Turn off the power and unplug the power cord from the outlet before relocating the server Cle...

Page 28: ...ke sure to use optional devices supported by the server Some non supported devices may be physically installed connected but cause failures of the server as well as a malfunction of the server NEC recommends you use NEC s genuine products Some third party products claim that they support the server However repair of the server due to a failure or damage resulted from use of such third party produc...

Page 29: ... Provided Software To transfer or sell any software application that comes with the server to a third party the following requirements must be satisfied All provided software applications must be transferred and no backup copies must be retained Transfer requirements listed in Software License Agreement that comes with each software application must be satisfied Software applications that are not ...

Page 30: ...the internal DVD ROM drive and the mouse For stable operation of the server NEC recommends you replace these components on a regular basis Consult with your service representative for replacement or the product lives WARNING Do not remove the lithium battery The server contains the lithium battery Do not remove the battery Placing the lithium or nickel cadmium battery close to a fire or in the wat...

Page 31: ... fits the description If it does take the recommended measure for it 3 Check if the software required for operation of the server is properly installed If the server still appears to fail after you have taken the above actions consult with your service representative immediately Take notes on LED indications of the server and alarm indications on the display unit before consultation which may prov...

Page 32: ... adjustment is important to prevent the screen from reflecting bright lights and to make the display contents easy to see You will not be able to keep good working posture and you will feel more tired than you should if you operate a display unit without adjusting horizontal and vertical angles Adjustment of Screen Brightness and Contrast The display unit has brightness and contrast adjustment fun...

Page 33: ...Chapter 2 General Description This chapter provides information that you should be familiar with before using the server It includes names and functions of the components and features of the server ...

Page 34: ...ty such as file and print services e mail web access web site server etc Your server is housed and available as a rack mount system Your server conveniently installs into a standard EIA 19 inch rack assembly Your server includes a DVD ROM drive and three SATA or SAS or six SAS hard disk drive bays The hot swap hard disk drive bays support 1 0 inch hard disk drives that can be swapped in or out of ...

Page 35: ...General Description 2 3 External View The following figure shows the three hot plug hard disk drive model 1 Drive cover 2 Release buttons 3 Logic cover 1 2 3 ...

Page 36: ...ber This LED is green during access to the internal hard disk drives The LED turns amber when even one of the internal hard disk drives fails 5 ACT LED green This LED is on while the system is connected to the network The number 1 on the icon indicates LAN port 1 and the number 2 indicates LAN port 2 6 UID LED blue This LED goes on when the UID switch is pressed The LED also goes on or flashes whe...

Page 37: ...n the front and rear panels of the server Pressing the switch once turns on the LEDs Pressing it again turns them off 7 Optical disk drive DVD ROM drive This drive reads data from the disc 7 1 Emergency hole 7 2 Disk access LED 7 3 CD tray eject button 8 Hard disk drive bays Mount hard disk drives in the bays Each number following the bold faced number indicates the drive ID The hard disk drives m...

Page 38: ...on Rear View 1 13 14 17 1 12 11 10 9 8 7 2 3 4 5 16 15 SATA Hot plug 3 5 inch hard disk drive model SAS Hot plug 3 5 inch 2 5 inch hard disk drive model 17 2 9 7 9 7 1 13 14 17 1 12 11 10 9 8 7 2 3 4 5 16 15 17 2 9 7 9 7 6 ...

Page 39: ...ectors Connect the mouse and keyboard to the connectors through the provided relay cables 11 Serial port A COM A connector Connect device having a serial interface to this connector A leased line cannot be connected directly to this connector 12 Monitor connector Connect the display unit to this connector 13 UID switch Press this switch to turn on off the UID LEDs on the front and rear panels of t...

Page 40: ... 5 inch Hard Disk Drive Model 1 Front panel board 2 Hard disk drive bays 3 Backplane 4 Mother board 5 Power supply 6 Riser card module assembly 7 Chassis intrusion switch 8 DIMMs 9 Processor mounted under the CPU and heat sink 10 Cooling fans Each number following the bold faced number indicates the fan number 11 DVD ROM drive 12 DAC LED pin header 1 9 10 3 2 11 8 6 5 4 7 12 ...

Page 41: ...k drive bays 3 Backplane 4 Mother board 5 Power supply 6 Riser card module assembly 7 Chassis intrusion switch 8 DIMM 9 Processor mounted under the CPU and heat sink 10 Cooling fans Each number following the bold faced number indicates the fan number 11 DVD ROM drive 1 9 10 3 2 11 8 6 5 4 7 ...

Page 42: ...ays 3 Backplane 4 Middle plane 5 Mother board 6 Power supply 7 Riser card module assembly 8 Chassis intrusion switch 9 DIMM 10 Processor mounted under the CPU and heat sink 11 Cooling fans Each number following the bold faced number indicates the fan number 12 DVD ROM drive 1 10 11 3 2 12 9 7 6 5 8 4 ...

Page 43: ...l only 11 Lithium battery 12 CMOS clear jumper switch 13 SAS hard drive connector 2 SAS hard disk drive model only 14 SAS hard drive connector 1 SAS hard disk drive model only 15 RAID configuration jumper 16 PCI riser slot For only low profile board 17 PCI riser card slot For only full height board 18 DIMM sockets for the interleave type The sockets are called 41 42 43 11 12 13 21 22 23 31 32 33 s...

Page 44: ...in the power saving mode when no access is made to the server for a certain period of time or to select the power saving mode with a command STATUS LED The STATUS LED is on green while the server is operating normally The rear panel also has the STATUS LED on it If the STATUS LED is off or turns amber and flashes it indicates that the server is in abnormal state The table below explains the STATUS...

Page 45: ...e message and contact your sales representative Off A memory dump request is made Wait until the memory dump is completed A temperature alarm was detected Check if the internal fans are clean and if the fan units are firmly connected If the STATUS LED indication does not change when the fans are normal contact your sales representative A voltage alarm was detected On amber The power supply units f...

Page 46: ...cted to the connector on the mother board must be connected from the disk array controller to the mother board ACT LED The ACT LED is green while the server is connected to the LAN The LED flashes while the server is accessed via the LAN during transmission reception of packets The number next to the icon indicates the network port number on the rear panel of the server UID LED UID Pressing the UI...

Page 47: ... possible and perform reconstruction rebuild processing The failing disk can be replaced in hot swap mode Flashing switching back and forth between green and amber The LED indicates that reconstruction rebuild processing is being performed for the hard disk drive This flashing does not indicate a failure When a failing hard disk drive is replaced in disk array configuration the system automaticall...

Page 48: ...f the server While power is supplied to the server and HUB and the connection is correct the LED is on green The LED turns green and flashes while the network port is transmitting receiving data If the LED does not go on when the LINK state is placed check if the network cable is in normal state and if it is connected correctly If the LED does not go on yet when the network cable is normal the net...

Page 49: ...the AC inlet Flashing amber indicates no AC power is received in any one of two power supplies in the redundant configuration The LED turns green when the server power switch is turned on If the LED does not go on when the server power switch is turned on or if it turns amber the power supply unit is probably faulty In this case contact your service representative to replace the power supply unit ...

Page 50: ...mote power on feature AC Link feature Consoleless feature Self diagnosis Remote Management Controller Memory monitoring feature error correction error detection CPU memory degradation feature logical isolation of a failed device Memory chipkill feature Memory mirroring online spare memory feature Bus parity error detection Temperature detection Error notification Internal fan monitoring feature In...

Page 51: ...information can be retrieved The RMC provides an ISA host interface to SCR sensor information so that software running on the server can poll and retrieve the server s current status The RMC performs the following Monitors server board temperature and voltage Monitors processor presence and controls Fault Resilient Boot FRB Detects and indicates baseboard fan failure Manages the SEL interface Mana...

Page 52: ...te Power On Feature Wake On LAN The remote power on function turns on the server through a network It sends a special packet from the management computer to a remote server to turn it on if the server is off powered To enable this feature use the BIOS setup utility SETUP See Chapter 4 The remote power on feature is not available in the following cases Press the POWER switch once to start the OS an...

Page 53: ... again To lock the bezel insert the key in the lock Turn the lock clockwise until it stops about a quarter turn The bezel is now locked and cannot be opened Software Locks via the BIOS SETUP Utility The BIOS SETUP Utility provides a number of security features to prevent unauthorized or accidental access to the system Once the security measures are enabled you can access the system only after you ...

Page 54: ...of the server See Chapter 6 To update the Windows System Update Express5800 system in Master Control Menu Windows based NEC EXPRESSBUILDER feature updates the several resources of Microsoft Windows Server 2003 See Chapter 6 To install the utilities NEC EXPRESSBUILDER includes some management software for Windows NEC ESMPRO NEC DianaScope and so on and maintenance utilities for DOS System diagnosti...

Page 55: ...esentative for details OFF LINE MAINTENANCE UTILITY The Off line Maintenance Utility is used for maintenance and fault analysis of the server This utility is usually used by the service representative Refer to Chapter 8 for details SYSTEM DIAGNOSTIC UTILITY The system diagnostic utility contained in the NEC EXPRESSBUILDER is useful to detect hardware failures See Chapter 7 for details NEC DianaSco...

Page 56: ...or with the provided security key Pay attention not to press the POWER switch when you install or remove the front bezel Installing or Removing the Front Bezel When turning the power of the server on off accessing to the DVD ROM drive or installing or removing a hard disk drive on or from the 3 5 inch disk bay first remove the front bezel IMPORTANT The front bezel can be opened only when you unloc...

Page 57: ... to remove the tab from the frame and then remove the front bezel from the server 1 2 To install the front bezel latch the tab at the left side of the front bezel on the server frame After the installation lock the front bezel by using the key for security 2 1 Tab Frame ...

Page 58: ...ower cord is connected to a power control device such as a UPS Uninterruptive Power Supply make sure that the power control device is powered If the power cord is connected to the server an initial diagnosis of the hardware starts The POWER switch does not work while in diagnosis Wait for about 30 seconds then press the POWER switch Always allow POST to complete before powering down your system PO...

Page 59: ... the server the NEC logo appears on the display unit while POST is in progress To display the POST check results press Esc NOTE You can set the POST check results to appear on the display unit without pressing Esc To do so select Enabled for Boot time Diagnostic Screen under the Advanced menu of the BIOS SETUP utility The POST check results should be checked in the following cases When the server ...

Page 60: ...to appear after rebooting the server 2 Some messages appear upon completion of the memory check These messages appear to indicate that the system has detected the CPU baseboard management controller keyboard and mouse 3 After a few seconds POST displays the following message prompting you to launch the BIOS SETUP utility stored in the system memory of the server This message appears at bottom left...

Page 61: ...in card it display the message prompting you to launch the add in card BIOS configuration utility Ignore the message POST will automatically proceed a few seconds later Refer to the manual that comes with the optional add in card for detail 6 If you set a password using the BIOS setup utility SETUP the password entry screen appears upon successful completion of POST Up to three password entries wi...

Page 62: ... Power Off Follow the procedure below to power off the server If the power cord of the server is connected to a UPS refer to the manual that comes with the UPS or the manual for the application that controls the UPS IMPORTANT Always allow POST to complete before turning off the server 1 Shutdown the OS 2 Press the POWER switch on the front of the server The POWER LED goes off 3 Power off periphera...

Page 63: ...e UID Unit ID switch on the front panel is pressed It goes off when the switch is pressed again Maintenance from the rear of the rack has to be carried out in a dark narrow space The interface cable of a server or power supply unit in normal state may be disconnected by accident in this situation To prevent this problem you should start maintenance after confirming the target server by using the U...

Page 64: ... details Do not leave the tray ejected from the DVD ROM drive Set a disc on the DVD ROM drive in the following procedure 1 Confirm that the power of the server is on with the POWER LED being lit in green before setting the disc on the DVD ROM drive 2 Press the Eject button on the front of the DVD ROM drive The tray comes out a little 3 Hold the tray lightly and pull it out toward you until the tra...

Page 65: ...ing a disc set it again correctly To take out the disc from the DVD ROM drive press the Eject button in the similar way in setting the disc to make the tray go out If the access LED is lit in orange the disc is being accessed Confirm that the access LED is not lit before pressing the Eject button As shown in the figure below hold the tray with a hand and take the end of the disc lightly by the fin...

Page 66: ... of approximately 1 2 mm in diameter and 100 mm in length a straightened large paper clip will make a substitute into the emergency hole on the right front of the DVD ROM drive and gently push it in until the tray is ejected IMPORTANT Do not use a toothpick or plastic stick that is easy to break If the above procedure does not let you take out the disc contact your service representative 9 Hold th...

Page 67: ...printed side upward and gently put it on the tray Do not scratch the disc or write anything directly on it with a pencil or ball point pen Keep the disc away from cigarette smoke Do not leave the disc in a high temperature place e g place exposed to direct sunlight or close to a heater When dust or fingerprints are attached on the disc wipe the disc from its center to edge with a dry soft cloth sl...

Page 68: ...2 36 General Description This page is intentionally left blank ...

Page 69: ...Chapter 3 Setting Up Your Server This chapter describes how to set up the server appropriate for your system on a step by step basis ...

Page 70: ...onnect the power cord to the server Turning on the server Power on the server to start software setups Setups depend on the optional internal devices installed and the peripheral devices connected Installing the operating system Install an operating system to the server See Chapter 5 Installing the utilities Install the utilities in the provided NEC EXPRESSBUILDER CD ROM See Chapter 6 Making backu...

Page 71: ...he ground line to a gas pipe CAUTION Observe the following instructions to use the server safely Failure to follow these instructions may cause a fire personal injury or property damage See pages 1 3 to 1 8 for details Do not carry or install the server only by a single person Do not install the server where the load may be concentrated on a specific point Do not install any component on the serve...

Page 72: ...ce generating intense magnetic field such as a TV radio broadcast communication antenna power transmission wire and electromagnetic crane is placed If unavoidable contact your service representative to request proper shield construction Place where the power cord of the server must be connected to an AC outlet that shares the outlet of another device with large power consumption Place near equipme...

Page 73: ...e relevant standard Disconnect the power cord s before installing or removing the server CAUTION Observe the following instructions to use the server safely Failure to follow these instructions may cause a fire personal injury or property damage See pages 1 3 to 1 8 for details Do not leave more than one device being pulled out from the rack Do not lift the server only by a single person Always in...

Page 74: ...left and right core nuts from the front of the server before you install the server in the rack Hold the core nut and rotate the set screw to remove the core nut Keep the removed core nuts for future use Removing the Rail Assemblies Remove the sliding rails from the server Hold the rails and slowly slides them toward the rear of the server until a click is heard The click indicates that the rails ...

Page 75: ...stalling the Core Nuts Install three core nuts on the front of the rack for each of the right and left sides and also two core nuts on the rear of the rack for each of the right and left sides Install three core nuts in 1U the minimum unit of rack height Three slots angle holes are opened per 1U of a rack Install the core nuts at the three slots For any NEC rack round marks are put in the unit of ...

Page 76: ...our Server Hang either clip of a core nut on a square hole on the rack and insert another clip into the hole by using a tool such as a flat tip screwdriver NOTE Confirm that all the core nuts are installed at the level ...

Page 77: ...ts are installed Locate the rail assembly so that the frame of the rack is located between core nuts and frames of rail assembly 2 Firmly secure the rail assembly two screws for the front of a rail two screws for the rear of a rail 3 Tighten the screws according to the length of the rail 4 Install the rail for another side in the similar procedure NOTE Make sure that the rail assembly is installed...

Page 78: ...fely Failure to follow these instructions may cause a fire personal injury or property damage See pages 1 3 to 1 8 for details Do not lift the server only by a single person Do not pinch your finger with mechanical components 1 Pull out the sliding rails of the right and left rail assemblies until they are locked ...

Page 79: ...ical parts are rather hard to slide You may feel strong friction when pushing in the server In this case strongly push it in IMPORTANT Be very careful not to get your finger caught in the levers or rails 3 Confirm that the sliding rails work normally by pulling the server out of the rack and pushing it in several times NOTES To install the server in the location adjacent to the other device pay at...

Page 80: ...Push the server into the rack as far as it will go 2 Tighten the right and left captive thumbscrews on the front panel to secure the server to the rack 3 Install the front bezel This completes the installing of the server Tab Frame Captive thumbscrews ...

Page 81: ...gle person Do not pinch your finger with mechanical components Note high temperature Do not pull out a device from the rack if the rack is unstable Do not leave more than one device being pulled out from the rack 1 Confirm that the power of the server is OFF and disconnect the power cable and all the interface cables connected to the server 2 Release the security lock to remove the front bezel 3 T...

Page 82: ... pulled out from the rack Doing so may cause personal injury if the server drops 7 Firmly hold the server and take it out from the rack IMPORTANT Pull out the server slowly holding the bottom of the server by at least two persons Do not apply any load on the server pulled out from the rack Doing so may cause personal injury if the server drops Be very careful not to get your finger caught in the l...

Page 83: ...ury See pages 1 3 to 1 12 for details Do not use any rack which does not conform to the relevant standard Always use the server in the specified place CAUTION Observe the following instructions to use the server safely Failure to follow these instructions may cause a fire personal injury or property damage See pages 1 3 to 1 12 for details Do not install remove the server in from the rack only by ...

Page 84: ...ing steps to install the server in the rack Preparation for installation The slide rail is fixed with the cable band to prevent from falling off during transportation Cut off the cable band before you install the server in the rack Removing rail assemblies 1 Remove the sliding rails from left and right sides of the server Cable band ...

Page 85: ...ng sound Pull the release levers on the left and right sides of the server toward direction indicated by an arrow in the figure and remove them from the server while unlocking it 4 Only the inner rails remain screwed to the server when the rail assemblies have been removed Press this button to unlock the server Pull the release lever toward the direction shown by the arrow to remove the rail Inner...

Page 86: ...IMPORTANT The removed rail assemblies are to be installed on the inner rails later To install each rail assembly on the correct inner rail make a mark on the assemblies Similarly when installing more than one server distinguish between the pairs of inner rails and rail assemblies of the servers by making marks Be very careful not to get your finger caught in the levers or rails ...

Page 87: ...the right side front of the rack Install the rail assemblies to the right side rear and left side front and rear of the rack in the same procedure Make sure that the rail assembly is installed at the same level as the other slide rail assembly already installed NOTES There may be some backlashes in the front and rear however it is not a deficiency Make sure that the rail assembly is surely locked ...

Page 88: ...s may cause a fire personal injury or property damage See pages 1 3 to 1 12 for details Do not lift the server only by a single person Do not pinch your finger with mechanical components 1 Pull out the sliding rails of the right and left rail assemblies until they are locked NOTE Make sure that the sliding rails are surely locked by the stopper Stopper ...

Page 89: ...the server into the rail assemblies that are installed on the rack and then slowly push the server into the rack 3 If the server is locked on its way into the rack slowly push it in while pressing the release levers on the right and left sides of the server When the server is completely pushed into the rack the server is locked Rail assembly Inner rail at server side Release lever ...

Page 90: ...ion is incomplete either of rails may not go further on its way In such a case pull out the server completely until it is locked Then push the server in while unlocking the right and left sides of it 4 Make sure that the sliding rails move smoothly by pulling the server out of the rack and pushing it in several times NOTES To install the server in the location adjacent to the other device pay atte...

Page 91: ...Setting Up Your Server 3 23 Installing the front bezel 1 Install the front bezel so that the left tab on the front bezel engages with the chassis frame 2 1 Tabs ...

Page 92: ...nger with mechanical components Do not apply any load on the server being pulled out from the rack Do not pull out a device from the rack if the rack is unstable Do not leave more than one device being pulled out from the rack Do not pull out the server from the rack while it is operating 1 Make sure that the server is off powered and disconnect the power cords and all the interface cables from th...

Page 93: ...ck IMPORTANT Do not apply any load on the server pulled out from the rack Doing so may cause personal injury if the server drops 6 Firmly hold the server and take it out from the rack IMPORTANT Pull out the server slowly holding the bottom of the server by at least two persons Do not apply any load on the server pulled out from the rack Doing so may cause personal injury if the server drops Be ver...

Page 94: ...3 26 Setting Up Your Server 7 To remove the rail assembly pull out the rail toward you while pushing the lever Lever ...

Page 95: ...ord of the NEC Express Server plugged to a power source Do not use any unauthorized interface cable IMPORTANT Power off the server and a peripheral device before connection Connecting a powered peripheral device to the powered server will cause malfunctions and failures To connect a third party peripheral device or interface cable to the server consult with your service representative for availabi...

Page 96: ...Use the provided branch cable 3 Connect the power cord to a circuit breaker of 15 A or less USB device 1 USB device 1 FRONT REAR Device with the serial interface Finally connect the provided power cord to the receptacle 3 If connecting the server to UPS see the explanation below Display unit 100BASE T 1000BASE TX 10BASE T 1000BASE TX 10BASE T 3 Hub multiport repeater 32 ...

Page 97: ...these instructions may cause a fire personal injury or property damage See pages 1 3 to 1 8 for details Do not plug the power cord in to an improper power source Do not connect the power cord to an outlet that has an illegal number of connections Insert the power plug into the outlet as far as it goes Use the authorized power cord only 1 Plug the provided power cord into the power receptacle on th...

Page 98: ...to the manual that comes with the UPS When the power cord from the server to a UPS change the BIOS setup of the server to link with power supply from the UPS To power on the server from the UPS Uninterruptible Power Supply select Server AC LINK Power On Change a parameter for AC LINK under the Server menu of the BIOS SETUP utility See Chapter 4 for details ...

Page 99: ...wer On Self Test POST POST automatically checks the system board CPU module memory keyboard and most installed peripheral devices IMPORTANT Always allow POST to complete before powering down your system The server management logic on your system board monitors and logs system voltage changes When powering down your system you may experience a 30 second delay from the time you press the push button...

Page 100: ... that come with the server See Chapter 6 for details MAKING BACKUP COPIES OF SYSTEM INFORMATION The system information includes the current BIOS settings and any specific information for the server Save the information after completing the system setup Without the backup data you will not be able to recover the information You can save the information by the following process 1 Insert the NEC EXPR...

Page 101: ...o change system configuration parameters This utility is pre installed in the flash memory of the server and ready to run The server is configured with the correct parameters using the SETUP utility and shipped in the best conditions Thus you don t need to use the SETUP utility in most cases However you might wish to use the SETUP utility in the cases described below IMPORTANT The SETUP utility is...

Page 102: ...ou have previously set a password with the SETUP utility the password entry screen appears Enter the password Enter password Up to three password entries will be accepted If you fail to enter the password correctly for three consecutive times the server halts You can no longer proceed Power off the server NOTE The server is provided with two levels of password Supervisor and User With the Supervis...

Page 103: ...Selects the Main Advanced Security Server Boot or Exit menu and Changes the value parameter of the selected item When a submenu option an option preceded by is selected these keys are disabled Enter Press Enter to select determine parameters Esc Exit SETUP and return to the previous screen F9 Sets the parameter of the currently displayed item back to the factory set parameter F10 Save and exit the...

Page 104: ...ons The SETUP utility has the following six major menus Main Advanced Security Server Boot Exit To set minute functions select a submenu from the above menus The following describes available functions and parameters as well as the factory set for each menu ...

Page 105: ...slower spin up drives to come ready Primary IDE Master Primary IDE Slave Secondary IDE Master Secondary IDE Slave Select submenu Set the information on the device connected to each channel on the submenu The settings of some items may be changed However leave the items as they are at the shipment Processor Settings Select submenu Shows the processor settings submenu Language English US Français De...

Page 106: ... Parameters are configured automatically by BIOS Multi Sector Transfers Disabled 2 Sectors 4 Sectors 8 Sectors 16 Sectors Specifies the number of sectors that are transferred per block during multiple sector transfers LBA Mode Control Enabled Disabled Enable disable LBA instead of cylinder head sector addressing 32 Bit I O Disabled Enabled Enable disable the 32 bit IDE data transfer mode Transfer ...

Page 107: ...if present Disabled indicates that the processor is defected View only Processor 1 L2 Cache nnn KB Displays L2 cache size for processor Processor 2 CPUID Numeral Disabled Displays CPU ID for processor if present Disabled indicates that the processor is defected View only Processor 2 L2 Cache nnn KB Displays L2 cache size for processor Execute Disable Bit Disabled Enabled Displayed only when the CP...

Page 108: ...dvanced Chipset Control submenu Boot time Diagnostic Screen Enabled Disabled When disabled the BIOS will display the NEC logo during POST Press Esc to switch to the POST execution screen Reset Configuration Data No Yes Select Yes if you want to clear the system configuration data during the next boot Automatically reset to No in the next boot NumLock On Off Sets power on Numlock state Memory Proce...

Page 109: ...d 22 DIMM Group 4 DIMM sockets 32 and 42 DIMM Group 5 DIMM sockets 13 and 23 DIMM Group 6 DIMM sockets 33 and 43 Memory Retest Yes No Causes BIOS to retest all memory on the next boot Extended RAM Step 1MB 1KB Every location Disabled 1MB indicates that the memory test is done in the unit of 1MB 1KB indicates that the memory test is done in the unit of 1KB Every location tests every memory location...

Page 110: ... is installed in the system Factory set Onboard LAN submenu Option Parameter Description Your Setting LAN Controller Disabled Enabled If Disabled the BIOS will hold the embedded chip in reset LAN1 Option ROM Scan Disabled Enabled If Enabled initialize device expansion ROM LAN2 Option ROM Scan Disabled Enabled If Enabled initialize device expansion ROM Factory set Option Parameter Description Your ...

Page 111: ... 3F8 2F8 3E8 2E8 Selects the base I O address for serial port A Interrupt IRQ 3 IRQ 4 Selects the interrupt for a serial port A USB 2 0 Controller Disabled Enabled Selects the USB 2 0 controller is enabled or disabled Parallel ATA Disabled Enabled Selects parallel ATA is enabled or disabled Serial ATA Disabled Enabled Selects whether the serial ATA is enabled or disabled SATA Controller Mode Optio...

Page 112: ...y whether the remote power on function through a serial port is enabled or disabled Wake On RTC Alarm Disabled Enabled Specify whether the remote power on function by using RTC alarm feature is enabled or disabled Factory set IMPORTANT If the AC power is turned off while the Wake On LAN PME and Wake On Ring features are enabled these features are disabled at the next system boot after AC power on ...

Page 113: ...Password Is Clear Set Status only user cannot modify Once set this can be disabled by setting it to a null string or by clearing password jumper on system board see Configuring Mother Board Jumpers in this Chapter User Password Is Clear Set Status only user cannot modify Once set this can be disabled by setting it to a null string or by clearing password jumper on system board see Configuring Moth...

Page 114: ... this chapter Password on boot Disabled Enabled Disables or enables password entry on boot Fixed disk boot sector Normal Write Protect Will write protect the boot sector of the hard drive to prevent viruses from corrupting the drive under DOS if set to write protect Power Switch Inhibit Disabled Enabled Enables or disables the POWER switch If Enabled is selected power off with the POWER switch bec...

Page 115: ... function on booting or select the time limit for timeout To use this function install NEC ESMPRO Agent Set this item to Disabled if the system is booted from OS without installation of NEC ESMPRO Agent Boot Monitoring Policy Retry 3 Times Retry Service Boot Always Reset Specify the processing at the occurrence of timeout during boot monitoring If Retry 3 times is selected the system is reset afte...

Page 116: ...me Sec 0 255 Specify the power on delay time within the range between 0 and 255 seconds The time specified is valid when Power On or Last State is specified for AC LINK Platform Event Filtering Disabled Enabled Specify whether to enable or disable the platform event filtering PEF feature Factory set IMPORTANT To power on the server from the UPS Uninterruptible Power Supply select Server AC LINK Po...

Page 117: ...umber of the chassis View only Chassis Serial Number Displays the serial number of the chassis View only Onboard LAN1 MAC Address Displays the MAC address of the onboard LAN port 1 View only Onboard LAN2 MAC Address Displays the MAC address of the onboard LAN port 2 View only Management LAN MAC Address Displays the MAC address of the management LAN port View only BMC Device ID Displays BMC device ...

Page 118: ... Baud Rate 9600 19 2K 38 4K 57 6K 115 2K Specify the baud rate used for the interface with successive remote consoles Flow Control None Xon Xoff CTS RTS CTS RTS CD Specify the flow control method Console Type PC ANSI VT100 VT UTF8 Specify the type of remote console Remote Console Reset Disabled Enabled Specify whether to enable or disable resetting by Escape command Esc R sent from the remote cons...

Page 119: ...on on the device in the relevant indication To boot the server from a desired device the device must be registered as a boot device Up to eight boot devices can be registered 2 Pressing X after selecting a device allows the selected device to be registered as a boot device or deleted from the registration With eight boot devices being registered any other device cannot be registered as a boot devi...

Page 120: ...odified BIOS SETUP item values to CMOS Exit Discarding Changes Exit leaving CMOS unmodified User is prompted if any of the setup fields ware modified Load Setup Defaults Load default values for all BIOS SETUP items Load Custom Defaults Load custom defaults for BIOS SETUP options Save Custom Defaults Saves the current values as custom defaults The Load Custom Defaults menu appears on the screen aft...

Page 121: ... dividing it striping All the hard disk drives can be accessed at the same time This improves disk access performance compared with using a single hard disk drive IMPORTANT RAID0 does not have data redundancy When a hard disk drive failure occurs data cannot be restored Logical capacity of the array becomes a multiple of the connected hard disk drive RAID1 mirroring Stores the data being saved to ...

Page 122: ... drives to your server See Chapter 9 for detail IMPORTANT Use two hard disk drives of the same revolution In addition use two hard disk drives of the same capacity if you are going to configure RAID1 Enabling RAID Feature To configure a hard disk drive as RAID drive change the BIOS setting or the RAID configuration jumper switch on mother board NOTE The factory set value is to use the hard disk dr...

Page 123: ...erious personal injury See pages 1 3 to 1 8 for details Make sure to complete board installation Do not install the server on a rack with leaving covers removed Do not pinch your finger with mechanical components Note high temperature Do not pull out a device from the rack if the rack is unstable Do not leave more than one device being pulled out from the rack 1 See the section Preparing for Insta...

Page 124: ...osition 1 1 on jumper block 6 Reinstall the jumper on position 2 3 on jumper block 7 Reinstall the server removed in Step 2 8 Plug the power cord to your server and turn on the server Rear RAID configuration jumper Front RAID disabl RAID disable RAID enable ...

Page 125: ...ow on the POST screen then press Ctrl M LSI Logic Software RAID Setup Utility starts LSI Logic SoftwareRAID BIOS Version xxxxxx LSI Logic MPT RAID Found at PCI Bus No xx Bev No xx Scanning for port 00 Responding xxxxxxxx xxxxMB Standard FW xxx DRAM 128MB SDRAM xx Logical drive s Configured Press Ctrl M to Run LSI Logic Software RAID Setup Utility LSI Logic Software RAID Configuration Utility TOP M...

Page 126: ...our Server To quit the utility press Esc in the TOP menu of LSI Logic Software RAID Setup Utility When a confirmation message appears select Yes When the above message appears press Ctrl Alt Delete The server is rebooted ...

Page 127: ...fault Logical Drive Logical drive operation Logical Drives Select logical drive when multiple logical drives exist Initialize Initialize logical drive Check Consistency Check logical drive redundancy View Update Parameters Display logical drive information RAID Display RAID level SIZE Display logical drive capacity Stripe SIZE Display stripe size Stripes Display the number of hard disk drives in l...

Page 128: ...ility 1 Run LSI Logic Software RAID Setup Utility Select Configure New Configuration from the TOP menu Management Menu Select View add Configuration to add configuration IMPORTANT Creating a configuration using New Configuration menu clears the existing configuration information To add configuration information to the existing configuration select View add Configuration You cannot create Spanning ...

Page 129: ...screen Upon completion of SCAN DEVICE the New Configuration ARRAY SELECTION MENU screen appears 3 Move the cursor onto the hard disk drive to be packed by using cursor key and then press Space to select the hard disk drive The display for the selected hard disk drive changes from READY to ONLINE 4 Press F10 to set Select Configurable Array s 5 Press Space SPAN 1 is set ...

Page 130: ...h value 1 RAID Sets RAID level Parameter Remarks 0 RAID0 1 RAID1 5 RAID5 option 10 Spanning of RAID1 The selectable RAID level varies depending on the number of hard disk drives that configure a pack 2 Size Sets logical drive size Up to 40 logical drives can be created per disk array controller 3 DWC Sets parameter for Disk Write Cache Parameter Remarks Off Write through On Write back 4 RA Sets pa...

Page 131: ...n select Yes to save the configuration 10 When the confirmation message shows that the configuration has been saved press Esc to return to the TOP menu screen 11 On the TOP menu screen select Objects Logical Drive View Update Parameters to check logical drive information 12 Select Initialize in the TOP menu screen 13 When the Logical Drives screen appears move the cursor to the logical drive to be...

Page 132: ...has been initialized See Check Consistency for details 16 Press Esc to return to the TOP menu and exit from LSI Logic Software RAID Setup Utility IMPORTANT Be sure to execute Check Consistency after creating configuration Check Consistency has two modes check and recover and check only ...

Page 133: ... cursor onto the hard disk drive displaying FAIL and then press Space to select it Multiple hard disk drives can be selected simultaneous rebuilding 5 The FAIL indication for the hard disk drive selected starts blinking 6 When hard disk drive has been selected press F10 to start rebuilding 7 When confirmation screen for execution appears Select Yes The rebuild process starts When the progress bar ...

Page 134: ...as hot spare and then turn on the server 2 Run LSI Logic Software RAID Setup Utility 3 Select Objects Physical Drive from the TOP menu The Objects PHYSICAL DRIVE SELECTION MENU screen appears 4 Move the cursor onto the hard disk drive to be used as hot spare and press Enter 5 The Port X screen appears Select Make HotSpare 6 A confirmation screen appears Select Yes The hard disk drive indication is...

Page 135: ...tware RAID Setup Utility IMPORTANT Select Objects Physical Drive Port X Force Offline to cancel the hot spare setting When two or more hard disk drives of the same capacity are assigned as hot spare rebuilding is performed in order starting from the one with the smaller CH number ID number ...

Page 136: ...cked and press Space to select it 4 When logical drive has been selected press F10 to start consistency check 5 A confirmation screen for execution appears Select Yes The consistency check starts When the progress bar in the Check Consistency Progress screen indicates 100 the consistency check is completed 6 Press Esc to return to the TOP menu and exit LSI Logic Software RAID Setup Utility IMPORTA...

Page 137: ... mail fail if you select the configuration information on the disk array controller In this case execute Clear Configuration to create configuration again LSI Logic Software RAID Setup Utility cannot delete each logical drive Use MegaRAID Storage Manager instead Force Online Puts a hard disk drive being in the FAIL status online Select Objects Physical Drive select hard disk drive Force Online fro...

Page 138: ...st of Memory Configuration in the Advanced menu Processor Retest of Processor Settings in the Main menu Refer to RAID Configuration described earlier in this chapter for RAID configuration jumper setting Do not change any other switch settings Any change may cause the server to fail or malfunction For SATA Hard Disk Drive Model Only Clearing CMOS sets the SATA RAID Enabled option in the Peripheral...

Page 139: ...follow these instructions may result in death or serious personal injury See pages 1 3 to 1 8 for details Do not disassemble repair or alter the server Do not remove the lithium battery Do not connect the ground line to a gas pipe Pin for protecting clearing the password Clear Protect Pin for protecting clearing the CMOS contents Clear Protect Rear Front ...

Page 140: ...m the rack 1 See the section Preparing for Installation and Removal as described in Chapter 9 of this guide to prepare 2 Remove the logic cover see Chapter 9 3 Locate the position of the jumpers on the mother board you are changing 4 For clearing the BIOS password remove the jumper strap on the BIOS password clear jumper For Clearing the CMOS move the jumper strap to the CMOS clear position Refer ...

Page 141: ...2 Standard Edition Microsoft Windows Server 2003 R2 Enterprise Edition Microsoft Windows Server 2003 Standard Edition Microsoft Windows Server 2003 Enterprise Edition To use the server with the other operating systems described in this section contact your service representative IMPORTANT Before installing the operating system adjust the system date and time by using the BIOS setup utility SETUP S...

Page 142: ...or the server setup If you want to set up the server as before execute the Express Setup with the parameters file you have saved that time NOTES The parameters file is not mandatory to set up the system If you want to create a parameters file have a blank floppy disk MS DOS 1 44MB format ready If you want to use the drivers located on the OEM Disk for Mass Storage Device that ships with optional b...

Page 143: ...ss storage driver see Installing Optional Mass Storage Driver of Configuration Diskette Creator in Chapter 6 to create setup inf file BIOS Settings Confirm if the BIOS settings are correct before installing the Windows Server 2003 See Chapter 4 to confirm the settings NEC ESMPRO Agent NEC ESMPRO Agent requires to install the necras sys driver on your Windows system If you install the Windows witho...

Page 144: ...er 6 SAS Hard Disk Model Controllers supporting installation of OS with Express Setup N8103 91 Disk Array Controller Internal SAS HDD N8103 99 Disk Array Controller 0ch LSI Logic Embedded MegaRAIDTM embedded on the mother board Other controllers N8103 80F Disk Array Controller SCSI 1ch N8103 75 SCSI Controller N8103 95 SCSI Controller N8190 126 SCSI Controller SATA Hard Disk Model Controllers supp...

Page 145: ...perating the installation to set back to the basic disk and valid the mirroring again after the installation has completed Creating invalid delete mirror volume can be operated from Disk Management in Computer Management Mounting MO Device Do not mount an MO device on your server during the Windows installation About Removable Media Do not set removable media such as DAT into the device mounted on...

Page 146: ...e paging file with the entire system The maximum paging file size which can be set on one partition is 4095MB If the above paging file size exceeds 4095MB specify 4095MB for the paging file size The maximum dump file size for the system with more than 2GB memory mounted is 2048MB 12MB If you install any application program or the like add necessary space to the partition to install these programs ...

Page 147: ...keep the current partition remained see Appendix E to re install the system Disk Configuration Concerning the area displayed as EISA In disk area an area displayed as EISA may exist This area is maintenance partition for saving configuration information and utilities Do not delete the area Application of Service Pack When using Windows Server 2003 with this equipment surely apply ServicePack 1 Whe...

Page 148: ... Array Configuration Screen Creating Maintenance Partition and Installing Utilities Operating System Installation Menu Create the OS partition after the reboot Confirm the specification and input the value Copying NEC Modules Copying Selected Application Modules Remove the Floppy Disk and CD ROM from the Drive Insert Windows CD ROM Agree Software License Agreement Install OS Automatically Log on A...

Page 149: ...vious screen key Used to select a menu F1 key Displays help ENTER key Used to select OK or to decide each item ESC key Used to select Cancel 1 Turn the power of peripheral device on and then turn on the server NOTES Do not mount an MO device on your server during the Windows installation Do not connect the other hard disk drives except the drive that you want to create as the Windows system drive ...

Page 150: ...ecified the message Do you want to review or modify the Setup File parameters appears 2 If you want to modify or confirm the parameters file click Review If not click Skip Click Review Go on the next step Click Skip Go on the step 9 Using a blank disk 1 Click the box under Setup File Name A or press A The dialog box appears 2 Input the file name and click Use 8 If you are using a blank floppy disk...

Page 151: ... Retained Second Partition Deleted Third Partition Retained Fourth Partition Retained You can not re install the system with the existing partition that is upgraded to Dynamic Disk remained Do not select Use Existing Partition at System Partition If you specify other than 4095MB for the Installing Partition it is necessary to convert to NTFS If Use Existing Partition at System Partition is selecte...

Page 152: ...he floppy disk drive is attached to the system 12 Remove the NEC EXPRESSBUILDER CD ROM from the DVD ROM drive according to the message If you proceed the setup by using setup parameter file remove the floppy disk from the floppy disk drive Insert Windows Server 2003 CD ROM into the DVD ROM drive Agree Software License Agreement screen appears 13 Read the agreement carefully and click I agree or pr...

Page 153: ...ES Windows Server 2003 Service Pack 1 and MSM will be installed If you click NO MSM will not be installed If you change the setting of whether to apply Service Pack or not by this message after you agreed the Software License Agreement this change the setting of whether to install MSM and Service Pack or not is not reflected in the parameter file Windows Server 2003 and the specified application w...

Page 154: ...s necessary to utilize these features Follow the procedure below to install PROSet 1 Insert the NEC EXPRESSBUILDER CD ROM into the DVD ROM drive 2 The Windows Explorer dialog starts The procedure in the case of the standard start menu Click Start menu and click Windows Explorer The procedure in the case of the classic start menu Click Start menu point to Programs Accessories and click Windows Expl...

Page 155: ...ick the Advanced and specify the Link Speed Duplex value the same as the value specified for HUB 4 Click OK on the property dialog box for network adapter When PROSet is installed 1 The Intel R PROSet dialog box appears The procedure in the case of the standard start menu Click Start menu point to Control Panel administrative tools and click Computer Management and then double click the Network Ad...

Page 156: ...r at AddingServices Network Monitor can monitor the frame or the packet that the computer installing Network Monitor sends or receives This tool is valuable when analyzing network trouble For information on how to install the tool see the Setting for Solving Problems described later in this chapter ...

Page 157: ...f the Optional Network Board Driver Installation of the Optional Network Board Driver 1 Start Device Manager 2 Click Network adapters and Double Click Network Adapter Name Network Adapter Name Properties appears NOTE Intel R PRO 1000 is the name of On Board adapter All other names show the Optional Network Board 3 Click Driver tab and click Update Driver Hardware Update Wizard appears 4 Select the...

Page 158: ... not work normally If you want to utilize AFT ALB feature follow the procedure below to setup 1 The Intel R PROSet dialog box appears The procedure in the case of the standard start menu Click Start menu point to Control Panel administrative tools and click Computer Management and then double click the Network Adapter Name in the Network Adapter list The procedure in the case of the classic start ...

Page 159: ...ect the controller and take the following steps to install the driver 1 Start Device Manager from Start menu Control Panel Administrative Tools Computer Management 2 Double click LSI Logic Megaraid SCSI 320 1 which Device Manager lists 3 Click the Driver tab and click Update Driver 4 When the Update Device Driver Wizard appears select Install from a list or specific location Advanced and click Nex...

Page 160: ... lists as Other device 3 Click Update Driver 4 When the Update Device Driver Wizard appears select Install from a list or specific location Advanced and click Next 5 Select Don t search I will choose the driver to install and click Next 6 Click Have Disk 7 Insert Windows Server 2003 OEM DISK for NEC EXPRESSBUILDER into the floppy disk drive enter a into copy manufacturer s file from and click OK 8...

Page 161: ...he 4GB RAM tuning feature and the Physical Address Extension switch Below is the example on how to add PAE switch to Boot ini file 1 Click Start point to Settings and then click Control Panel 2 In Control Panel double click System 3 Click the Advanced tab and then click Settings under Setup and Recovery 4 Under System Setup click Edit to open Boot ini 5 Add PAE to Operating Systems section in Boot...

Page 162: ...mory Dump The staff of maintenance service representative is in charge of collecting memory dump Customers need only to specify the memory dump If any trouble occur after specifying the process below the message to inform that the system is in short of virtual memory may appear but continue to start the system If you restart the system in such case memory dump may not be stored correctly Follow th...

Page 163: ... Verify the size of the empty space in the debugging information memory dump write destination drive Windows Server 2003 To specify Complete Memory Dump to write the debug information is recommended If the mounted memory size is larger than 2GB Complete Memory Dump cannot be specified so that specify Kernel Memory Dump instead Specify the drive where there is a free area more than the size of the ...

Page 164: ...nd click Set IMPORTANT The above mentioned paging file size is recommended for collecting debug information memory dump The paging file with initial size large enough to store the dump file in the boot drive is required Correct debug information might not be able to be collected due to virtual memory shortage when the paging file is insufficient so set an enough size of the paging file with the en...

Page 165: ...ndows dialog box appears 3 Specify the location to store the diagnostic information in the Log File Path box The diagnostic information will be stored with the file name DRWTSN32 LOG NOTE You can not specify network path Specify the path on local computer 4 Specify the location of crash dump file in the Crash Dump box NOTE Crash Dump File is a binary file that can be read with Windows Debugger 5 C...

Page 166: ...onitoring Tools and then click Details The Management and Monitoring Tools dialog appears 5 Click to select the Network Monitor Tools check box and then click OK 6 The Windows Components Wizard dialog box appears again so click Next 7 If the setup asks to install the disk insert the OS CD ROM into DVD ROM drive and click OK 8 Click Finish in the Windows Component Wizard dialog box 9 Close the Add ...

Page 167: ...Control Menu screen appears so left click the item Click Update the System from the menu and the setup will start After that follow the message to continue the setup process MAKING BACKUP COPIES OF SYSTEM INFORMATION The system information includes the current BIOS settings and any specific information for the server Save the information after completing the system setup Without the backup data yo...

Page 168: ... system has new mass storage device not to be supported by NEC EXPRESSBUILDER you have to set as follows 1 Read the manual supplied with the mass storage device before setting the server 2 If the mass storage device is disk array controller configure the RAID system before running the NEC EXPRESSBUILDER 3 Boot the system from the NEC EXPRESSBUILDER CD ROM 4 a When the dialog of Disk array configur...

Page 169: ...Chapter 6 Installing and Using Utilities This section describes how to use the NEC EXPRESSBUILDER CD ROM that comes with your server and to install the utilities stored on the NEC EXPRESSBUILDER ...

Page 170: ...ooted from NEC EXPRESSBUILDER CD DOS based with local console The following menu appears on the local display after booting from NEC EXPRESSBUILDER CD You can install NOS or run the diagnostic program and so on NOTE A mouse can t be used when EXPRESSBUILDER is operated with the remote KVM console Use a keyboard DOS based with remote console Used to set up the server from the management workstation...

Page 171: ...Windows based This program is called as Master Control Menu that can run under the Microsoft Windows system Windows 95 or later and Windows NT 4 0 or later You can install the several applications and read the documentation from the menu ...

Page 172: ...NT Do not remove the NEC EXPRESSBUILDER CD ROM while NEC EXPRESSBUILDER is running 1 Turn on peripheral devices and the server in this order 2 Insert the NEC EXPRESSBUILDER CD ROM supplied with your server into the DVD ROM drive of your server 3 Ensure that the floppy disk drive is empty 4 Press the RESET switch or press Ctrl Alt and Delete to reboot from the NEC EXPRESSBUILDER You may also turn o...

Page 173: ...support the installation of Windows Server 2003 x64 Editions Tools Tools is also intended for initial setup of the server It provides more installation options than Express Setup and permits the user to quickly create utility support disks run the Off line Maintenance Utility and system diagnostic utility set up a maintenance partition and update the various BIOS programs Tools Menu Save Restore R...

Page 174: ...cs Executes various tests on the server system to check if the server functions are normal and if the connection between the server and additional board is normal After the System Diagnostics is executed a system check program assigned to each model starts See Chapter 7 for details Create Support Disk NEC EXPRESSBUILDER CD ROM contains a number of device drivers and utilities that you can put on f...

Page 175: ...e existence of the maintenance partition may be identified from the operating system In order to retain the Configuration Data do not delete the partition NOTES The maintenance partition once created will not be recreated again When the maintenance partition does not exist some menu items do not appear Create Maintenance Partition NEC EXPRESSBUILDER creates about 55MB of the maintenance partition ...

Page 176: ...isk that is distributed from NEC customer service representative After rebooting the system an update program is started automatically from the floppy disk and the various BIOS and firmware programs are updated IMPORTANT Do not turn off the server while the update program is running If the update processing is discontinued the system becomes unable to start Help Displays explanations about various...

Page 177: ...se this feature on any other computer than the server or on any other server obtained without the NEC EXPRESSBUILDER Doing so may cause a failure of the server When a keyboard is connected to the server the remote console feature is disabled The NEC EXPRESSBUILDER determines that the server has a console Nothing is displayed on the management PC If you fail to configure the disk array controller N...

Page 178: ...To use this feature you need to create a configuration file 3 5 inch floppy disk that includes communication method between the server and the management PC and various setup parameters Use NEC DianaScope or run System Management menu from NEC EXPRESSBUILDER to create a configuration file Save the configuration file into the root directory of the floppy disk as the following file name File name CS...

Page 179: ...ly sets up the server Tools Launch the features of NEC EXPRESSBUILDER individually Help Help message on NEC EXPRESSBUILDER Quit Quit NEC EXPRESSBUILDER Setup The NEC EXPRESSBUILDER checks the hardware configuration of the server The disk array and maintenance partition are automatically configured ...

Page 180: ...emote console operation among those described in section NEC EXPRESSBUILDER for DOS based with Local Console are displayed See the previous subsection for detailed explanation of menu items IMPORTANT The following is varied from the Tools menu in the local console mode Test items and operation method of System Diagnostics See Chapter 7 for details ...

Page 181: ...provided in the PDF format Use the Adobe Reader to read these documents Insert the NEC EXPRESSBUILDER CD ROM into the DVD ROM drive Master Control Menu appears on the screen automatically If the Autorun function is invalid in your system run the MC 1ST EXE file in the CD ROM directly Some menu items are grayed out when the logon user does not have the authority of the administrator or the menu ite...

Page 182: ...iskette to setup the servers from NEC EXPRESSBUILDER IMPORTANT You can not create Configuration Diskette for Microsoft Windows Server 2003 x64 Editions NOTE You can install Windows Server 2003 without Configuration Diskette Also you can modify newly create Configuration Diskette during the setup with NEC EXPRESSBUILDER Creating Configuration Diskette This section describes about specifying setup i...

Page 183: ...on Diskette Creator window is displayed 5 Click Create New Information files from the File menu The Disk Environment dialog box will be displayed 6 Specify each item and click OK The dialog boxes to specify setup information will be displayed in order such as Basic Information dialog box ...

Page 184: ...put file name for the Setup File in File Name 9 Insert the floppy disk formatted by 1 44MB into the floppy disk drive and click OK Now Configuration Diskette has been created Configuration Diskette is used when you install Windows Server 2003 Put a label and keep it where it will not be lost NOTE For the information on the contents of each specifying item refer to the Help If you want to modify th...

Page 185: ...K The dialog boxes to specify setup information will be displayed in order such as Disk Environment dialog box 4 Follow the message to specify each item on the dialog box and click on Next NOTE If you click on Cancel all the input value will be deleted 5 When User and application setup is displayed check Apply OEM FD for mass storage device 6 When the Save Setup Information dialog box is displayed...

Page 186: ...ome features of NEC ESMPRO Manager include Hardware and software server configuration Hardware resources mounted in servers such as the CPU memory disks disk arrays and LAN boards Software resources such as operating system information and drivers running on each server Server failures On screen real time displays provide the system administrator with the failure type location cause and suggested ...

Page 187: ...9 Web based Promise Array Manager Web based Promise Array Manager is a RAID management utility for monitoring SATA2 RAID controller Refer to online documentation pdf format contained in NEC EXPRESSBUILDER CD ROM for detailed explanation ...

Page 188: ...toring and fan monitoring Enabling the settings of Write Read and Cache policies for each logical drive Supporting the save and restore functions for configuration Enabling the display of the SCSI transfer rate Components Power Console Plus consists of the following five components SNMP Agent This function is not yet supported Do not install SNMP Agent MegaRAID Service Monitor Enables NEC ESMPRO t...

Page 189: ...vice Monitor MegaRAID Server MegaRAID Client Management PC Management PC that monitors and controls servers via the network TCP IP When managing array on Terminal Server working on Windows NT Server Version 4 0 Terminal Server Edition prepare PC and install Management PC component Management PC does not guarantee operation on Client which used Terminal Server Terminal Server Emulator WBT Start Pow...

Page 190: ...n a server Hardware Machine NEC Express5800 series connected with the AMI disk array controller A Memory Size large enough for OS operation 8MB or more Free space of the hard disk drive 5MB or more Display unit Screen size 1024 768 or larger Required peripheral equipment Network Interface card CD ROM unit Pointing device such as a mouse Software Microsoft Windows NT version 4 0 Windows NT Version ...

Page 191: ...0 series PC AT compatible machine which contains Intel Pentium or a CPU at least equivalent to it Memory Size large enough for OS operation 8MB or more Free space of the hard disk drive 5 MB or more Display unit Screen size 1024 768 or larger Required peripheral equipment Network Interface card CD ROM unit Pointing device such as a mouse Software Microsoft Windows NT Version 4 0 Windows NT Version...

Page 192: ... remote management of the server See the online documents for details on the functions and installation of NEC DianaScope NOTE You need the server license to activate DianaScope for this product The server license below is attached to this product DianaScope Additional Server License 1 ...

Page 193: ...nstallation procedure and notes on operating MSM Setup with Express Setup You can install MSM with Express Setup contained in NEC EXPRESSBUILDER CD ROM When you start the Express Setup a dialog to specify an application appears Select MSM on the dialog Manual Setup See the online document MegaRAID Storage Manager User s Guide contained in NEC EXPRESSBUILDER CD ROM for details MegaRAID Storage Mana...

Page 194: ...6 26 Installing and Using Utilities This page is intentionally left blank ...

Page 195: ...ware configuration or BIOS configuration select System Information Management and then Save of the Off line Maintenance Utility to make a backup copy of the system information Also make a backup copy of the disk array configuration data if your system is in the array configuration When your hard disk drives have been auto rebuilt due to a failure it is recommended to make a backup copy of the conf...

Page 196: ...e pages 1 3 to 1 8 for details Do not disassemble repair or alter the server Do not remove the lithium battery Disconnect the power plug before working with the server CAUTION Observe the following instructions to use the server safely Failure to follow these instructions may cause a fire personal injury or property damage See pages 1 3 to 1 8 for details Avoid installation in extreme temperature ...

Page 197: ...server must be kept dry Do not moisten them with water 1 Make sure that the server is off powered the POWER SLEEP LED goes off 2 Unplug the power cord of the server from a power outlet 3 Wipe off dust from the power cord plug with a dry cloth 4 Soak a soft cloth in neutral detergent that is diluted with cold or lukewarm water and squeeze it firmly 5 Rub off stains on the server with the cloth prep...

Page 198: ... the server entails powering off the server and removing the left side cover You will need a small vacuum cleaner with plastic tipped nozzle and electrostatic protection computer grade canned air and a small brush for cleaning the interior Follow the procedure below to clean the interior of the server WARNING Unplug all power cords Unplug all power cords before performing any maintenance Voltage i...

Page 199: ...ove it 4 Take out the ball from the mouse Cover the bottom of the mouse with your hand and turn your hand holding the mouse the mouse is on your palm with the button upward The mouse ball is released onto your palm Mouse ball cover Mouse ball Roller Bottom View 5 Soak a soft cloth in neutral detergent that is diluted with cold or lukewarm water and squeeze it firmly 6 Rub off stains on the mouse b...

Page 200: ...rom the tray NOTE Do not touch the signal side of the disc with your hand 4 Wipe the tray with a dry soft cloth IMPORTANT Do not wipe the lens of the DVD ROM drive Doing so may damage the lens and may cause a malfunction of the drive 5 Push on the tray front to close the tray 6 Wipe the signal side of the disc with a dry soft cloth IMPORTANT Wipe disc from the center to the outside Use only disc c...

Page 201: ...em Test Items The following items are tested in system diagnostics Memory CPU cache memory Hard disk drive used as a system IMPORTANT When executing the system diagnostics make sure to disconnect the LAN cable Executing the system diagnostics with the LAN cable connected the network may be influenced NOTE On checking the hard disk drive no data is written into the disk ...

Page 202: ...tion is not for System Diagnostics Procedures to start the diagnostics program are as follows 1 Shutdown the OS and power off the server Then unplug the power cord 2 Disconnect all the LAN cables from the server 3 Plug the power cord and power on the server 4 Use the NEC EXPRESSBUILDER CD ROM to start the system The step which the step which local console of the server is used for and remote conso...

Page 203: ...s of the diagnostics Test End is displayed when the diagnostics completes Test result Shows the start end and elapsed time and completion status of the diagnostics Guide line Shows the details of the keys to operate window Test summary window Shows the results of each test that executed the diagnostics Move the cursor and press the Enter key on the cursor line to display the details of the test Wh...

Page 204: ...fo Shows the log information of the diagnostics It can be saved on a floppy disk To save it on a floppy disk insert a formatted floppy disk to the floppy disk drive and select Save F Option Runs the various optional menu Reboot Reboots the system 8 Select Reboot in the Enduser Menu above The server restarts and the system is started from the NEC EXPRESSBUILDER 9 Exit the NEC EXPRESSBUILDER and rem...

Page 205: ...ated stored due to a change in the floor layout to a great extent contact the service representative Make sure to make a backup copy of your valuable data in the hard disk drive if any Make sure not to apply a shock to hard disk drives to relocated the server if the contains any 1 Take a media out of the server if any 2 Power off the server the POWER SLEEP LED goes off 3 Unplug the power cord of t...

Page 206: ...7 12 Maintenance This page is intentionally left blank ...

Page 207: ...our server does not operate as expected read this chapter before assuming a failure NOTE For provision against an unexpected failure it is recommended to install the maintenance utility NEC ESMPRO to the server and client computers ...

Page 208: ...NEC ESMPRO during the system operation Especially take note on whether any alert is reported to NEC ESMPRO Manager on the management PC Check whether any alert is reported on the Operation Window Data Viewer or Alert Viewer of NEC ESMPRO Manager Example NEC ESMPRO Manager ...

Page 209: ...EDs to indicate the server states by a variety of colors and display patterns on the front panel hard disk drive and power supply Chapter 2 Status Indicators lists the LED displays and their meanings and the actions taken at occurrences of failures ...

Page 210: ...instruction simultaneous key entry of Ctrl Alt Delete Immediately after the system is rebooted in response to an OS instruction During hardware initialization following restart of the POST When the POST detects a hardware failure due to the above reason restart the server once again If the same error message reappears you may assume there is no hardware error To ensure normal operation of the serv...

Page 211: ...es not match CMOS Run SETUP Start the SETUP If the error cannot be corrected in spite of the start of SETUP contact your service representative 0230 System RAM Failed at offset 0231 Shadow Ram Failed at offset 0232 Extended RAM Failed at address line Contact your service representative 0250 System battery is dead Replace and run SETUP Contact your service representative to replace the battery Afte...

Page 212: ...3 Alarm occurred 0B3D FAN14 Alarm occurred 0B3E FAN15 Alarm occurred Clean the internal cooling fans Contact your service representative to replace the fan 0B42 Resource Conflict 0B43 Warning IRQ not configured 0B45 System configuration Data Write Error Contact your service representative 0B50 Processor 1 with error taken off line 0B51 Processor 2 with error taken off line 0B5F Forced to use Proce...

Page 213: ...0B8F Could not redirect the console BMC Parameter Error 0B90 BMC Platform Information Area corrupted 0B91 BMC update firmware corrupted Turn off the power once and then on again to start the server If the error cannot be corrected contact your service representative 0B92 Internal Use Area of BMC FRU corrupted This is not a fatal error Turn off the power once and then on again to restart the server...

Page 214: ... representative 0BB0 SMBIOS SROM data read error 0BB1 SMBIOS SROM data checksum bad Contact your service representative None Expansion ROM not initialized PCI Mass Storage Controller in slot n n slot number Disable initialization of the optional device expansion ROM by using the BIOS SETUP utility see Chapter 4 H W Configuration of BMC is corrupted Update BMC F W Configuration by configuration too...

Page 215: ... Remove the DIMM once and then re install it to check if it operates normally 3 Ask your service representative to replace the failed DIMM or mother board 1 3 1 3 Keyboard controller error 1 Check if the keyboard is properly connected 2 Replace the mother board 1 3 3 1 No memory or capacity check error 1 3 4 1 DRAM address error 1 3 4 3 DRAM test Low Byte error 1 4 1 1 DRAM test High Byte error 1 ...

Page 216: ...us indicators Message send from BIOS Message send from BMC Example Messages displayed on upper line BIOS message On screen message Description Action XX BIOS Rev YYYY POST in progress XX POST code YYYY BIOS version This is not an error CPU Reconfigured POST completes with processor degraded Contact your service representative Try the following steps to cancel the error 1 Start BIOS SETUP 2 Select ...

Page 217: ... 09 high voltage fetal XX 07 high voltage warning XX 02 low voltage warning XX 00 low voltage fetal BB Temp1 Alm XX Mother board thermal error occurred XX 09 high voltage fetal XX 07 high voltage warning XX 02 low voltage warning XX 00 low voltage fetal DUMP Request Dump switch is pressed OS shutdown Alm OS shutdown alarm occurred Power On Cnt Alm Power supply failure occurred Power Unit 1 Alm Pow...

Page 218: ...rm FAN 7 alarm occurred Sys Fan 8 Alarm FAN 8 alarm occurred Sys Fan 9 Alarm FAN 9 alarm occurred Sys Fan 10 Alarm FAN 10 alarm occurred Sys Fan 11 Alarm FAN 11 alarm occurred Sys Fan 12 Alarm FAN 12 alarm occurred Sys Fan 13 Alarm FAN 13 alarm occurred Sys Fan 14 Alarm FAN 14 alarm occurred Sys Fan 15 Alarm FAN 15 alarm occurred VBAT Alm XX Voltage alarm in lithium battery occurred XX 09 high vol...

Page 219: ...d or bent plugs Make sure the power breaker for the connected power outlet is on If the power cord is plugged to a UPS make sure the UPS is powered and it outputs power See the manual that comes with the UPS for details Power supply to the server may be linked with the connected UPS using the BIOS setup utility of the server Menu to check Server AC LINK T Did you press the POWER switch Press the P...

Page 220: ...eration DIMMs must be populated in pairs and in the following order 11 and 21 31 and 41 12 and 22 32 and 42 13 and 23 and 33 and 43 Installed DIMMs must be the same speed and must all be registered T Is the memory size large The memory check may take a few seconds if the memory size is large Wait for a while T Did you perform any keyboard or mouse operation immediately after you started the server...

Page 221: ...rrupt and others with the BIOS SETUP utility of the server Most PCI devices generally do not require any change to the configuration but some boards do require specific settings Refer to the manual that comes with the board for details to make correct settings Menus to check Advanced PCI Configuration PCI Slot xx ROM x PCI slot number Some devices connected to the serial or parallel port may requi...

Page 222: ...the keyboard and mouse drivers are installed These drivers are installed along with the OS Some OS s allow you to change the keyboard and mouse settings Refer to manual that comes with your OS to check that the keyboard and mouse settings are correct Fail to access to the disc T Is the disc properly set in the DVD ROM drive tray The tray is provided with a holder to secure the disc Make sure that ...

Page 223: ...Operation of any SCSI device that is not authorized by NEC is not guaranteed T Are SCSI devices properly configured When the server has external SCSI devices connected hard disk drive settings including SCSI ID and terminator are required Refer to the manual that comes with the SCSI device for details T Are the SCSI controllers including optional controllers properly configured Use the SCSI BIOS s...

Page 224: ...nced PCI Configuration Onboard LAN LAN Controller T Have the protocol and service already configured Install the distinctive network driver for the server Make sure that the protocol such as TCP IP and services are properly specified T Is the transfer speed correct Open the network property dialog box in control panel to specify the Link Speed Duplex value the same as the value specified for HUB W...

Page 225: ...S T Is the BIOS of the disk array controller changed Change the RAID configuration jumper on the mother board see Chapter 4 T Does POST recognize the disk array controller After making sure that the disk array controller is connected correctly then power on the server The disk array controller on the mother board may be failed Contact your service representative Rebuild fails T Is the capacity of ...

Page 226: ...ou install Windows Server 2003 x64 Editions Source DCOM Category Error Event ID 10016 Description The application specific permission settings do not grant Local Activation permission for the COM server application with CLSID 555F3418 D99E 4E51 800A 6E89CFD8B1D7 to the user NT AUTHORITY LOCAL SERVICE SID S 1 5 19 This security permission can be modified using the component Services administrative ...

Page 227: ...MC by searching the SMBIOS for Type 38 record But either no record was found or the record was not compatible with the version of the device driver If a SMBIOS Type 38 record was detected the Dump Data field of the event contains a binary representation of the record If you use Hardware Management which is provided by Windows Server 2003 R2 above shown event log will be registered For more details...

Page 228: ...onfirm the notes on installing the operating system See Chapter 6 During installation the following warning is registered in the System Log of the Event Viewer Error detected on the device Device CdRom0 during the paging operation There is no problem on this issue Fail to start the OS T Is a floppy disk in the floppy disk drive Take out the floppy disk and restart the server T Is the NEC EXPRESSBU...

Page 229: ...turned off if you press the switch for less than 3 seconds The PXE boot network boot fails or the server is not found on the network T Is the cable connected properly Connect the proper cable to the network port on the rear of the Express server In addition make sure that the used cable conforms to the network interface standard T Is BIOS configuration correct The internal LAN controller may be di...

Page 230: ...llation of Telnet Service is finished there is no problem if the computer name is set to 15 characters or more Power ON OFF Wake On LAN feature does not work Immediately after the AC power is turned on the Remote Power ON OFF feature Wake ON LAN is disabled Start Windows 2003 once provide settings as shown below then shutdown the system After restart the Remote Power On Off feature is available un...

Page 231: ...ing message appears After this message appears check the error and take the appropriate corrective action according to the message listed in the table below Message Cause and Remedy This machine is not supported This NEC EXPRESSBUILDER version is not designed for this server Execute the NEC EXPRESSBUILDER on the compliant server Hard disk access error The hard disk drive is not connected or it is ...

Page 232: ...ss R When the message appears again even if you press R restart the Express Setup from the beginning In case the same result occurred after the restart of installation contact Maintenance Service Company and ask them to check the DVD ROM drive Express Setup terminated and asks to input setup information There are some errors on the specified setup information Follow the instruction to input the co...

Page 233: ...in during the installation it will install the system as Workgroup Open System in Control Panel to specify joining the Domain Entered the incorrect Product ID CD key Even if you entered the incorrect Product ID CD key Express Setup will start However the setup will stop and asks you to re enter the correct value Also in this case input request will occur when rebooting after GUI setup completed du...

Page 234: ...n this case the situation will be the same as connecting more than two Network adapter so the detailed specification of the protocol are all set by default Re specify the details from Control Panel after starting the OS Problems with Master Control Menu The master control menu fails to appear T Is your system Windows NT 4 0 or later or Windows 95 or later The menu is only able to run on Windows NT...

Page 235: ...gh Control Panel In this case rebooting is not necessary The details of a network adapter cannot be set Configuration Diskette Creator is unable to set the details of network adapters Start Windows Server 2003 and set the details through Control Panel More than one network board is connected during setting of setup information but TCP IP cannot be set for each network Perform the installation proc...

Page 236: ...hile the server is in the successful operation may affect the system operation Restarting the system due to an error may display a message indicating insufficient virtual memory Ignore this message and proceed Restarting the system may result in dumping improper data Preparing for Memory Dumping Memory dumping with the DUMP switch may disable the server to restart In such a case it is required to ...

Page 237: ...a straightened large paper clip will make a substitute into the switch hole to press the DUMP switch ID NMI B 2 ID 1 Pressing the DUMP switch saves the dump file in the specified directory Memory dumping may not be available when the CPU stalls IMPORTANT Do not use a toothpick or plastic stick that is easy to break DUMP switch ...

Page 238: ...ient to the server Starting the Off line Maintenance Utility The Off line Maintenance Utility may be started in the following ways From the CD ROM Set the NEC EXPRESSBUILDER CD ROM in the CD ROM drive and reboot the system After the menu is displayed on the screen select Tools Off line Maintenance Utility The Off line Maintenance Utility program starts from the CD ROM From the floppy disk Set the ...

Page 239: ...ions to export the current configuration data defined with the SETUP utility to a text file System Information Viewer Provides the functions to view information on the processor and the BIOS and export it to a text file System Information Management Provides the function to make a back up copy of your data Without the backup data the system specific information and or configuration may not be rest...

Page 240: ...ED SHUTDOWN Use this function when an OS command does not shut down the server the POWER switch does not turn off the server or resetting does not work Press and hold the POWER switch on the server for at least four seconds The power is forcibly turned off To turn on the power back again wait approximately 30 seconds after turning off the power forced shutdown ID NMI B 2 ID 1 IMPORTANT If the remo...

Page 241: ...ional devices or the server or malfunctions of the server resulted from installation by the user NEC recommends you ask your service representative for install or removing any optional devices Make sure to use only optional devices and cables authorized by NEC Repair of the server due to malfunctions failures or damage resulted from installing such devices or cables will be charged For the Windows...

Page 242: ... the lithium battery Disconnect the power plug before working with the server CAUTION Observe the following instructions to use the server safely Failure to follow these instructions may cause a fire personal injury or property damage See pages 1 3 to 1 8 for details Do not lift the server only by a single person Make sure to complete board installation Do not install the server on the rack leavin...

Page 243: ...y Select a suitable work space Work with the server on the anti static or concrete floor When you work with the server on a carpet where static electricity is likely to be generated make sure take anti static measures beforehand Use a work table Place the server on an anti static mat to work with it Cloth Do not wear a wool or synthetic cloth to work with the server Wear anti static shoes to work ...

Page 244: ...ips screwdriver to install or remove the component The server needs to be pulled out from the rack for installing removing any internal components other than the hard disk drives and power supply units SAS hard disk drive model only CAUTION Observe the following instructions to use the server safely Failure to follow these instructions may cause a fire personal injury or property damage See pages ...

Page 245: ...e UID LED that goes on when the switch is pressed 2 Loosen the unlock buttons at the right and left sides of the front panel and slowly pull out the server from the rack The server is locked while you are pulling it Stop pulling when it is locked To place the server in the rack push it back into the rack while pushing the right and left release levers forward or rearward IMPORTANT Be very careful ...

Page 246: ...es on when the switch is pressed 2 Loosen the unlock buttons at the right and left sides of the front panel and slowly pull out the server from the rack The server is locked while you are pulling it Stop pulling when it is locked To place the server in the rack push it back into the rack while pushing the right and left release levers forward or rearward IMPORTANT Be very careful not to get your f...

Page 247: ...o your system separately SATA 3 5 inch Hot swap Hard Disk Drive Model Up to three hard disk drives can be installed in the disk bay of the front of the server The drive IDs are assigned in the figure shown below IMPORTANT Use the hard disk drives authorized by NEC Installing a third party hard disk drive may cause a failure of the server as well as the hard disk drive Purchase hard disk drives of ...

Page 248: ...ure to verify the hard disk drive number on POST screen before starting work NOTE To display POST screen press Esc while NEC logo is displayed on screen after power on If the POST screen proceeds faster use Pause to stop it Disk number indicated in Disk Management of Windows Slot number indicated in chassis ID One hard disk drive is installed Two hard disk drives are installed Three hard disk driv...

Page 249: ...gned in the figure shown below IMPORTANT Use the hard disk drives authorized by NEC Installing a third party hard disk drive may cause a failure of the server as well as the hard disk drive Purchase hard disk drives of the following models N8150 219 36 3GB 10000 rpm SAS N8150 220 73 2GB 10000 rpm SAS N8150 228 146 5GB 10000 rpm SAS The hard disk drive bays are connected to the connector on the mot...

Page 250: ...ation including the capacity Do not press the POWER switch during the installation or removal of the hard disk drive if your server is running SATA SAS 3 5 inch Hot swap Hard Disk Drive 1 See the section Preparing for Installation and Removal described earlier to prepare 2 Unlock the front bezel with the security key and remove the front bezel 3 Locate the slot in which you are going to install a ...

Page 251: ...f your server is running NOTE Confirm that the handle is hooked to the frame when having inserted the hard disk drive 7 When the handle begins to close by itself slowly close the handle The drive carrier is locked when a click is heard IMPORTANT Be careful not to get your finger caught between the handle and tray Push the drive further to check if it is firmly secured 8 Install the front bezel you...

Page 252: ... Locate the slot in which you are going to install a hard disk drive The server has six slots Fill the vacant slots with hard disk drives from the lower port number 4 Remove the dummy block or drive carrier if installed IMPORTANT Keep the dummy block for future use 5 Unlock the hard disk drive handle 6 With the handle in the fully open position firmly hold the drive carrier and handle and insert i...

Page 253: ...oked to the frame when having inserted the hard disk drive 7 When the handle begins to close by itself slowly close the handle The drive carrier is locked when a click is heard IMPORTANT Be careful not to get your finger caught between the handle and tray Push the drive further to check if it is firmly secured 8 Install the front bezel you removed in step 2 There are tabs on the left side of the f...

Page 254: ...nch hard disk drive 2 5 inch hard disk drive SATA SAS 3 5 inch Hot swap Hard Disk Drive 1 See the section Preparing for Installation and Removal described earlier to prepare 2 Unlock the front bezel with the security key and remove the front bezel 3 Push the lever to unlock and open the handle IMPORTANT Do not press the POWER switch during the installation or removal of the hard disk drive if your...

Page 255: ...the handle and hard disk drive and pull out the hard disk drive 5 If using the server with the hard disk drive removed install the dummy block in the vacant slot to ensure the cooling efficiency 6 Install the front bezel you removed in step 2 ...

Page 256: ...h the lever to unlock and open the handle IMPORTANT Do not press the POWER switch during the installation or removal of the hard disk drive if your server is running 4 Firmly hold the handle and hard disk drive and pull out the hard disk drive 5 If using the server with the hard disk drive removed install the dummy block in the vacant slot to ensure the cooling efficiency 6 Install the front bezel...

Page 257: ...ld fails the DISK LED lights in amber Remove and install the hard disk drive again to restart auto rebuild If the disk array monitoring utility is installed it may display or act as follows If the DISK LED does not light in amber after auto rebuild however auto rebuild has completed successfully Displays Rebuild was cancelled on the screen while auto rebuild is in progress Appears to stop and rest...

Page 258: ...wing steps to install a power supply unit 1 See the section Preparing for Installation and Removal described earlier to prepare IMPORTANT Be sure to turn off the power Failure to do so causes the server to malfunction or fail 2 Pull the cable arm toward the rear of the server and confirm the slot for installing an optional power supply unit 3 Hold and pull the lever of the blank cover and remove t...

Page 259: ...9 4 Insert the power supply unit IMPORTANT Do not touch the terminals of the power supply unit 5 Grasp the handle and firmly push the power supply The power supply unit is locked when a distinct click is heard Contact terminals ...

Page 260: ... server The AC POWER LEDs go on 8 Confirm by the STATUS LED or on the POST screen that there are no errors related to the power supply units See Chapter 8 for details on the error messages If the AC POWER LEDs are off reinstall the power supply units If the same error message still appears contact your sales representative Power cord Power supply unit 1 Option Power supply unit 2 Standard Power co...

Page 261: ...isconnect the power cord from the failed power supply 4 Hold the handle of the failing power supply 5 While pressing the lever pull the power supply to remove if from the chassis 6 If operating the server with a single power supply unit without installing a new one install the cover you removed in step 3 of installation procedure IMPORTANT To maintain the cooling effect in the server install the b...

Page 262: ...ive cover toward the rear of the server while pressing the lock button on the cover 4 Lift off the drive cover from the server Installation When installing the drive cover confirm that the tab of the cover is securely inserted into the slot in the server frame Slide the drive cover toward the rear of the server The drive cover is locked when a distinct click is heard At this time check the release...

Page 263: ... card or reconnecting an internal cable Removal 1 See the section Preparing for Installation and Removal described earlier to prepare 2 Pull out the server from the rack 3 Loosen a captive thumbscrew at the rear of the server 4 Slide the logic cover toward the rear of the server and lift off the cover from the server ...

Page 264: ...that the tab of the cover is securely inserted into the slot in the server frame Slide the logic cover toward the rear of the server and secure the cover with captive thumbscrew NOTE If the logic cover cannot be closed firmly remove the drive cover before installing the logic cover ...

Page 265: ...T The DIMM is extremely sensitive to static electricity Make sure to touch the metal frame of the server to discharge static electricity from your body before handling the DIMM Do not touch the DIMM terminals or on board parts by a bare hand or place the DIMM directly on the desk For static notes see the section Anti static Measures described earlier Make sure to use the DIMM authorized by NEC Ins...

Page 266: ... 21 2 2 31 and 41 3 3 12 and 22 4 4 32 and 42 5 5 13 and 23 6 6 33 and 43 IMPORTANT Install a matched pair of DIMMS equal in speed and size NOTE Refer to Using the Memory RAS Features for configuring the memory mirroring and online spare memory features Mother board DIMM 11 DIMM 12 DIMM 13 DIMM 21 DIMM 22 DIMM 23 DIMM 31 DIMM 32 DIMM 33 DIMM 41 DIMM 42 DIMM 43 ...

Page 267: ...n position 6 Holding the DIMM by the edges remove it from its anti static package 7 Position the DIMM above the socket Align the small notch at the bottom edge of the DIMM with the key in the socket NOTE Make sure of the orientation of the DIMM Position the DIMM so that a notch in the bottom edge of the DIMM aligns with the keyed socket Applying too much pressure can damage the socket Keyed DIMMs ...

Page 268: ...Run the BIOS SETUP utility and select Advanced Memory Configuration to verify that the installed DIMM shows the status Normal See Chapter 4 or details 13 Select Yes for Reset Configuration Data on the Advanced menu This setting is required to change the hardware configuration data See Chapter 4 for details 14 If the Windows operating system is in use set the paging file size to the recommended val...

Page 269: ...DIMM The DIMM pops out of the socket 5 Hold the DIMM by the edges lift it away from the socket and store it in an anti static package 6 Reinstall all parts removed in Steps 3 to 7 See installation procedures for detail explanations 7 Power on the server and verify that POST displays no error messages If POST displays an error message take a note on the message and see the POST error messages liste...

Page 270: ...rmal memory configuration The chipkill ECC memory feature can operate in any configuration The memory area on the motherboard of the server is divided into two memory branches as shown in the figure below The memory mirroring and online spare memory features keep memory redundancy between memory branches and within a memory branch by monitoring or altering memory active inactive status respectivel...

Page 271: ...should have the same capacity Run SETUP see Chapter 4 change parameters appropriately in the Mirror menu selected as shown below save the settings and exit from SETUP Advanced Memory Configuration Memory RAS Feature Mirror Install memory devices in the following order Groups 1 and 2 Groups 3 and 4 Groups 5 and 6 The following mirroring cannot be configured Memory mirroring between different mirror...

Page 272: ...you have saved in step 1 NOTE Executing Load Setup Defaults restores the default values for all Setup parameters You need to specify those parameters again The table below lists examples of DIMM installation patterns enabling the memory mirroring feature to be used Memory Set Group Memory Set Group Memory Set Group Capacity Example 1 2 3 4 5 6 Physical Logical 1 2GB 2GB 4GB 2GB 2 2GB 2GB 1GB 1GB 6...

Page 273: ...matically changes the running DIMM from the failed one to a DIMM in the standby group to continue the processing NOTE The operating system recognizes the memory devices as those with capacities less than the actual physical capacities The recognized capacities vary depending on the number of DIMMs and the physical capacity per DIMM Mother board Memory controller Branch 0 Group 1 Branch 1 In operat...

Page 274: ...he Sparing menu selected as shown below save the settings and exit from SETUP Advanced Memory Configuration Sparing Install memory devices in the following order Group 1 Group 3 Group 5 for memory branch 0 Group 2 Group 4 Group 6 for memory branch 1 The following sparing can be neither configured nor set Sparing to anther memory branch Specification of arbitrary memory devices as spare The group o...

Page 275: ...ine spare memory is specified Single rank memory configuration Logical memory capacity Physical memory capacity Number of DIMMs Physical memory capacity Dual rank memory configuration Logical memory capacity Physical memory capacity Number of DIMMs Physical memory capacity 2 The server supports the following product number N8102 254 277 1GB memory Single rank N8102 255 256 257 278 279 280 2GB 4GB ...

Page 276: ...he section Anti static Measures described earlier Do not operate the system until confirming that the additionally installed CPU is in normal state Make sure to use the CPU authorized by NEC Installing a third party CPU may cause a failure of the CPU as well as the server Repair of the server due to failures or damage resulted from installing such a board will be charged NOTE If the different revi...

Page 277: ...om the rack 3 Remove the logic cover and drive cover 4 Remove the processor duct from the chassis IMPORTANT Make sure not to damage the internal cables 5 Locate the CPU socket which you are going to install CPU 6 Remove the protective socket cover from the load plate IMPORTANT Do not discard the protective socket cover Always replace the socket cover if the processor is removed from the socket ...

Page 278: ...ate IMPORTANT Do not touch the socket contacts 9 Remove the processor from the protective cover IMPORTANT Hold the processor only at the edges being careful not to touch the bottom of the processor Do not discard the protective processor cover Always replace the processor cover if the processor is removed from the socket ...

Page 279: ...n the figure below IMPORTANT Make sure fingers align to the socket cutouts 11 Align notches with the socket 12 Lower the processor straight down without tilting or sliding it in the socket 13 While pressing down on the load plate close and engage the socket lever Notch Notches Key Pin Marker Pin Marker ...

Page 280: ...k see figure below 15 Make sure that the heat sink is level NOTES If the heat sink is not level remove it and then install it again The following probably causes the heat sink not to be level The CPU is not positioned correctly All screws are not completely tightened Do not move the secured heat sink Processor 1 Processor 2 1 2 3 4 ...

Page 281: ...Upgrading Your Server 9 41 16 Lay the USB cables as shown in the figure below 17 Reinstall the processor duct USB cables Processor duct Heat sink ...

Page 282: ...ettings on the Main menu to Enable 20 Verify that POST displays no error messages If POST displays an error message take a note on the message and see the POST error messages listed in Chapter 8 21 Set Reset Configuration Data on the Advanced menu to Yes This setting is required to change the hardware configuration data See Chapter 4 for details 22 To add one or more CPUs to the server in 1 CPU co...

Page 283: ...at sink can be apart from the CPU Removing the heat sink with it adhering to the CPU may cause the CPU and or socket to be defected Do the following procedure if a CPU is removed or replaced 1 Start SETUP to select menus Main Processor Settings Processor Retest in the order to clear the error information on the removed CPU see Chapter 4 When a CPU is replaced select menus Main Processor Settings t...

Page 284: ...nals or on board parts by a bare hand or place the PCI board directly on the desk For static notes see the section Anti static Measures Some restrictions are imposed on the combination of PCI boards which can be installed in the server Contact your service representative for details A riser card is designed for installing only low profile PCI boards or full height PCI boards Before installing a PC...

Page 285: ...ed above depending on OS or disk array BIOS utility Check the slot location of PCI device by PCI bus number device number and function number shown in the table below Bus number Device number Function number Onboard NIC1 C 0 0 Onboard NIC2 C 0 1 Onboard HDD D 5 0 Slot 1C 18 0 X Slot 1B D 3 X On certain PCI devices other bus number may be assigned Set Disabled for the optional ROM of a LAN device n...

Page 286: ...ng the illustrations NOTES Each riser card supports low profile or full height PCI boards Before installing a PCI board confirm that the type of the PCI board When installing a PCI board confirm that the card connector matches the connector of the riser card 1 See the section Preparing for Installation and Removal described earlier to prepare 2 Pull out the server from the rack 3 Remove the logic ...

Page 287: ...seated IMPORTANT Do not touch the terminals of the riser cards and PCI boards with your bare hand Fingerprints and dust left on them cause the server to malfunction If you are unable to install a PCI board correctly remove it and then install it again Be careful not to apply excess force to a PCI board or riser card Doing so may damage the card NOTE Confirm that the end of the PCI board bracket is...

Page 288: ...and firmly push the riser module until it is fully seated NOTES There are catches on the riser card frame that are used to secure the riser card to the cabinet When inserting the riser card confirm that the catches are correctly fit into the holes on the rear of the cabinet After the insertion push the riser card with your fingers until you cannot see any part of the riser card terminal section Th...

Page 289: ...an error message take a note on the message and see the POST error messages listed in Chapter 8 11 Run the BIOS SETUP utility and select Yes for Advanced Reset Configuration Data This setting is required to change the hardware configuration data See Chapter 4 for details Removal Remove a PCI board in reverse order of the installation steps ...

Page 290: ...red in the array has your valuable data stored make sure to make a backup copy of the data in another hard disk drive before installing the disk array controller board and configuring the array The disk array configuration requires at least two hard disk drives Use hard disk drives of the same capacity and performance e g revolution for each pack to configure them in the array NOTES Before install...

Page 291: ...ler can control the internal hard disk drives as the RAID drive To use the internal hard disk drives in a disk array configuration with an optional RAID controller reconnect the hard disk drive interface cable on the mother board At the factory the interface cable is connected to the mother board connector as shown below REAR FRONT SAS connector 2 for ports 4 and 5 1 SAS connector 1 for ports 0 an...

Page 292: ...ard 2 Reinstall the end of the interface cable just removed into the connector on the RAID controller IMPORTANT Connect the cables to the disk array controller before installing the PCI riser module assembly to the chassis Example of cabling diagram for SATA hard disk drive model Mother board REAR FRONT Optional RAID controller I2C cable To the backplane Interface cable To the backplane ...

Page 293: ...sk array controller internal SAS HDD Pay attention to connect the interface cable to proper cable connectors P2 and P3 Otherwise the SAS port number for hard disk drive may not be displayed correctly see figure below Mother board REAR FRONT Optional RAID controller Interface cable To the backplane N8103 91 To backplane P3 P2 ...

Page 294: ...s Setup even when not installing a system Start Express Setup select OS Selection Others The installer automatically performs all the procedures for RAID configuration maintenance partition setting and then maintenance utility installation When making the setup in manual mode use the RAID configuration utility in the chip on the board You can start the utility during execution of POST that automat...

Page 295: ... a disk expansion unit Refer to the manual coming with the disk expansion unit for details After connecting the disk expansion unit use the RAID configuration utility in the chip on the board to set the disk expansion unit in a disk array configuration RAID0 RAID1 or RAID5 The utility varies depending on the board For details on settings and the setting methods see the online document in the NEC E...

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Page 297: ...nterface SATA2 300 Slots 3 RAID RoMB RAID0 RAID1 Option RAID0 RAID1 RAID5 Hard disk drive bay Hot swap Supported if the RAID system is configured PCI EXPRESS x8 1 slot low profile Additional slot PCI X 64 bit 100 MHz 1 slot full height LAN interface 1000Base T 100Base TX 10Base T 2 ports 100Base TX 10Base T 1 port for management port Keyboard mouse MINI DIN 6 pin connector 1 port USB 4 pin 4 ports...

Page 298: ... Slots 3 RAID RoMB RAID0 RAID1 Option RAID0 RAID1 RAID5 Hard disk drive bay Hot swap Supported if the RAID system is configured PCI EXPRESS x8 1 slot low profile Additional slot PCI X 64 bit 100 MHz 1 slot full height LAN interface 1000Base T 100Base TX 10Base T 2 ports 100Base TX 10Base T 1 port for management port Keyboard mouse MINI DIN 6 pin connector 1 port USB 4 pin 4 ports 2 for front panel...

Page 299: ...AID0 RAID1 RAID5 Hard disk drive bay Hot swap Supported if the RAID system is configured PCI EXPRESS x8 1 slot low profile Additional slot PCI X 64 bit 100 MHz 1 slot full height LAN interface 1000Base T 100Base TX 10Base T 2 ports 100Base TX 10Base T 1 port for management port Keyboard mouse MINI DIN 6 pin connector 1 port USB 4 pin 4 ports 2 for front panel 2 for rear panel Serial DB 9 2 ports 1...

Page 300: ...orted if the RAID system is configured PCI EXPRESS x8 1 slot low profile Additional slot PCI X 64 bit 100 MHz 1 slot full height LAN interface 1000Base T 100Base TX 10Base T 2 ports 100Base TX 10Base T 1 port for management port Keyboard mouse MINI DIN 6 pin connector 1 port USB 4 pin 4 ports 2 for front panel 2 for rear panel Serial DB 9 2 ports 1 for front panel 1 for rear panel Network RJ 45 2 ...

Page 301: ...ER CD ROM that comes with the server contains the NEC ESMPRO utility NEC recommends that you should install the NEC ESMPRO for effective use of the reliability enhancement features of the server Floppy Disk The following describes use of the floppy disk Floppy disk type The server uses 3 5 inch floppy disks You can use the following two types of 3 5 inch floppy disks 2HD floppy disk double sided h...

Page 302: ...e the floppy disk in a dusty place Do not place anything on the floppy disk Do not leave the floppy disk in a high temperature place e g place exposed to direct sunlight or close to a heater Do not leave the floppy disk with foods and drinks or in a place exposed to cigarette smoke Do not leave the floppy disk near any form of liquid or a chemical or in a place where a chemical may be accidentally...

Page 303: ...g system IMPORTANT Formatting a used floppy disk clears all the data contained in it if any Formatting a floppy disk from the DOS command line is not available with the server Use a formatted floppy disk to work with it on the DOS command line The format method depends on your operating system Refer to the manual that comes with your operating system for details Data backup Data backup is to copy ...

Page 304: ...th a dry soft cloth slowly and gently Use the disc cleaner to clean the disc Do not use record spray cleaner benzene or thinner Keep the disc in a disc case when not in use Tape Media The following describes data handling with the DAT DLT or AIT optionally available for the server Saving your valuable data When you save your valuable data or programs into the cartridge tape you should save them in...

Page 305: ...ering alphanumeric characters or symbols IMPORTANT Do not pour any liquid such as water or put anything into the keyboard Doing so may cause a failure of the keyboard The keyboard provided with the server is designed for adjustment of an angle Adjust the keyboard angle at which the keyboard is easy to operate The adjustment assists in reducing strain on your shoulders arms and fingers NOTE The key...

Page 306: ...the mouse on a dusty or dirty desk disturbs smooth movement or normal operation of the mouse When your mouse movement seems dull clean your mouse See Chapter 7 Mouse operation includes Click Double click and Drag Click Press the button only once and release it Double click Press the button twice consecutively and release it Drag Press and hold the button and move the mouse Operation of the server ...

Page 307: ...Device Controller IRQ Peripheral Device Controller 0 System timer 12 Mouse 1 Keyboard 13 Numeric processor 2 14 Primary IDE 3 COM2 serial port 15 Secondary IDE 4 COM1 serial port 16 USB 5 PCI 17 VGA 6 18 7 PCI 19 USB 8 Real time clock 30 LAN1 9 ACPI compliant system 31 LAN2 10 PCI 49 Onboard SAS SATA 1 11 BMC IRQ 50 Onboard SAS SATA 2 ...

Page 308: ...C 2 IRQ This page is intentionally left blank ...

Page 309: ... other boards by using a driver floppy disk OEM FD for Mass storage device except ones listed below see Installing with the OEM FD for Mass storage device and Installing Optional Mass Storage Driver of Configuration Diskette Creator in Chapter 6 SAS Hard Disk Model Controllers supporting installation of OS with Express Setup N8103 91 Disk Array Controller Internal SAS HDD N8103 99 Disk Array Contr...

Page 310: ...pporting installation of OS with Express Setup N8103 101 Disk Array Controller SATA2 LSI Logic Embedded MegaRAIDTM embedded on the mother board Other controllers N8103 80F Disk Array Controller SCSI 1ch N8103 75 SCSI Controller N8103 95 SCSI Controller N8190 126 SCSI Controller Option ...

Page 311: ...installed as the partition to install the OS newly Select Use the current File System for the format of OS partition Manual Installation when N8103 80F Keeps Connection If you keep those controllers connecting during installation process pop up messages may appear This does not affect on system behavior Click YES and continue the installation Follow the message hereafter Mounting MO Device Do not ...

Page 312: ...entire system Regardless of the size of the mounted memory or the Write debugging information type of memory dump the maximum size of the dump file is The size of the mounted memory 1MB If you install any application program or the like add necessary space to the partition to install these programs For example if the mounted memory size is 512MB the partition size will be calculated by the above f...

Page 313: ... it again You can create Windows Server 2003 x64 Edition OEM DISK for NEC EXPRESSBUILDER with the following two procedures Create from the menu which appears when running NEC Express5800 Server with NEC EXPRESSBUILDER If you have only NEC Express5800 Server to create Windows Server 2003 x64 Edition OEM DISK for NEC EXPRESSBUILDER use this procedure If Windows Server 2003 can be operated on NEC Exp...

Page 314: ...erver 2003 x64 Edition OEM DISK for NEC EXPRESSBUILDER from Master Control Menu if you have the computer on which the above operating systems operate Follow the steps below 1 Prepare one 3 5 inch floppy disk 2 Run the operating system 3 Insert the NEC EXPRESSBUILDER CD ROM into the DVD ROM drive of the server Master Control Menu will appear 4 Click on Setup with left mouse button and click Make OE...

Page 315: ...er or SCSI controller is installed in the system press F6 in a few seconds when the window is in either of the following states Setup is inspecting your computer s hardware configuration is displayed A screen with a solid blue background is displayed IMPORTANT There is no visible indication on screen when F6 has been pressed 5 When the following message is displayed press S Setup could not determi...

Page 316: ...the subsequent messages that appear 9 When the following message is shown press Enter to start Welcome to Setup 10 When the installation of Windows Server 2003 x64 Edition has finished the system reboots automatically 11 The Windows Setup screen will be displayed after logged on to the system IMPORTANT In this case the Windows Setup screen may not be displayed Be sure to install Microsoft Windows ...

Page 317: ...Confirm the parameters and click OK 13 When the installation has completed remove Microsoft Windows Server 2003 R2 x64 Edition DISC 2 CD ROM from the DVD ROM drive and restart the system After installation is completed be sure to execute the tasks described in Driver Installation and Advanced Settings and Updating the System of this chapter ...

Page 318: ...tion in which you want to install the operating system when the following message appears The following list shows the existing partitions and unpartitioned space on this computer Use the UP and DOWN ARROW keys to select an item in the list Cannot modify the drive letter of your system or boot volume Confirm the proper drive letter is assigned and then continue the setup 3 Continue the clean insta...

Page 319: ...gement 2 Specify the Disk Management in the left side of the window 3 Right click the volume you want to modify the drive letter and specify the Change Drive Letter and Path 4 Click Yes 5 Choose the Assign a drive letter and specify the drive letter you want to assign 6 Click OK 7 If the following message appears click Yes Changing the drive letter of a volume may cause programs to no longer run A...

Page 320: ... drive Master Control Menu is automatically appeared on the screen 3 Click on Setup with left mouse button and click on Update NEC Express5800 system section 4 Continue your work for system update as the following message 5 Click on OK to restart the system 6 Remove the NEC EXPRESSBUILDER CD ROM from the DVD ROM drive immediately after clicking on OK IMPORTANT If you change the configuration of th...

Page 321: ... tolerant environment on any trouble and enhances throughput between the switches PROSet is necessary to utilize these features Follow the procedure below to install PROSet 1 Insert the NEC EXPRESSBUILDER CD ROM into the DVD ROM drive 2 The Windows Explorer dialog starts The procedure in the case of the standard start menu Click Start menu and click Windows Explorer The procedure in the case of th...

Page 322: ...t installed 1 The Local Area Connection Properties dialog box appears The procedure in the case of the standard start menu 1 Click Start menu click Control Panel click Network Connections and click Local Area Connection The procedure in the case of the classic start menu 1 Click Start menu click Settings and click Network Connections The Network Connections dialog box appears 2 Right click Local A...

Page 323: ...ork Adapter list 2 Click the Link and specify the Speed and Duplex value the same as the value specified for HUB 3 Click Apply and click OK Also add or delete any protocols and services if necessary You can operate the process on the property dialog box for local area network which can be appeared from Network and Dial up Connection NOTE It is recommend to add Network Monitor at Adding Services Ne...

Page 324: ...e Optional Network Board Driver Installation of the Optional Network Board Driver 1 Start Device Manager 2 Click Network adapters and double click Network Adapter Name Network Adapter Name Properties appears NOTE Intel R PRO 1000 is the name of On Board adapter All other names show the Optional Network Board 3 Click Driver tab and click Update Driver Hardware Update Wizard appears 4 Select the Ins...

Page 325: ...ork normally If you want to utilize AFT ALB feature follow the procedure below to setup 1 The Intel R PROSet dialog box appears The procedure in the case of the standard start menu Click Start menu point to Control Panel administrative tools and click Computer Management and then double click the Network Adapter Name in the Network Adapter list The procedure in the case of the classic start menu 1...

Page 326: ...ick Start menu point to Setting and click Control Panel 2 Click Add Remove Programs 3 Select the graphics accelerator driver from the program list and click Change Remove To delete a standard graphics accelerator driver select Matrox Graphics Software remove only To delete a graphics accelerator N8105 45 driver select ATI Display Driver NOTE Choose the graphics accelerator driver which has already...

Page 327: ...ive Letter WINNT W2K3AMD VIDEO ES1000 SETUP EXE NOTE Please choose one of above to be installed 4 Follow the message to continue the installation If the dialog message Digital Signature could not been found appears select Yes to continue 5 Remove the NEC EXPRESSBUILDER CD ROM from the DVD ROM drive and restart the system End of installation SCSI Controller Driver N8103 75 If you utilize SCSI contr...

Page 328: ...gic Megaraid SCSI 320 1 which Device Manager lists 3 Click the Driver tab and click Update Driver 4 When the Update Device Driver Wizard appears select Install from a list or specific location Advanced and click Next 5 Select the Search for the best driver in these locations and check the Search removable media floppy CD ROM check box 6 Insert Windows Server 2003 x64 Edition OEM DISK for NEC EXPRE...

Page 329: ...dows Server 2003 x64 Editions must be activated before you can use Windows Server 2003 x64 Editions Windows activation process is as follows 1 Click Run on Start menu Type as follows in the Open box and click OK oobe msoobe a 2 When the screen as follows is displayed click Next ...

Page 330: ...x64 Editions The following screen is displayed 3 Process Windows activation according to the following message SETTING FOR COLLECTING MEMORY DUMP DEBUG INFORMATION Set for collecting memory dump using the procedure described in Chapter 5 ...

Page 331: ...er boards by using a driver floppy disk OEM FD for Mass storage device except ones listed below see Installing with the OEM FD for Mass storage device and Installing Optional Mass Storage Driver of Configuration Diskette Creator in Chapter 6 SAS Hard Disk Model Controllers supporting installation of OS with Express Setup N8103 91 Disk Array Controller Internal SAS HDD N8103 99 Disk Array Controlle...

Page 332: ...roller N8103 95 SCSI Controller N8190 126 SCSI Controller Option Application of Service Pack Windows Server 2003 Service Pack 1 is required for your server When installing Windows Server 2003 R2 it is not necessary to apply Service Pack 1 Installing Service Pack You can install the Service Pack on the server When the Service Pack is not attached to your system prepare it by yourself Updating Syste...

Page 333: ...on when N8103 80F Keeps Connection If you keep those controllers connecting during installation process pop up messages may appear This does not affect on system behavior Click YES and continue the installation Follow the message hereafter Mounting MO Device Do not mount an MO device on your server during the Windows installation About Removable Media Do not set removable media such as DAT into th...

Page 334: ...ile with the entire system The maximum paging file size which can be set on one partition is 4095MB If the above paging file size exceeds 4095MB specify 4095MB for the paging file size The maximum dump file size for the system with more than 2GB memory mounted is 2048MB 12MB If you install any application program or the like add necessary space to the partition to install these programs For exampl...

Page 335: ...ess5800 Server which you are going to install Windows Server 2003 you do not need to create it again You can create Windows Server 2003 OEM DISK for NEC EXPRESSBUILDER with the following two procedures Create from the menu which appears when running NEC Express5800 Server with NEC EXPRESSBUILDER If you have only NEC Express5800 Server to create Windows Server 2003 OEM DISK for NEC EXPRESSBUILDER u...

Page 336: ...ws Me 98 95 Windows NT 4 0 You can create Windows Server 2003 OEM DISK for NEC EXPRESSBUILDER from Master Control Menu if you have the computer on which the above operating systems operate Follow the steps below 1 Prepare one 3 5 inch floppy disk 2 Run the operating system 3 Insert the NEC EXPRESSBUILDER CD ROM into the DVD ROM drive of the server Master Control Menu will appear 4 Click on Setup w...

Page 337: ...stalled in the system press F6 in a few seconds when the window is in either of the following states Setup is inspecting your computer s hardware configuration is displayed A screen with a solid blue background is displayed IMPORTANT There is no visible indication on screen when F6 has been pressed 5 When the following message is displayed press S Setup could not determine the type of one or more ...

Page 338: ...message is shown press Enter to start Welcome to Setup 10 When the installation of Windows Server 2003 has finished the system reboots automatically Windows Server 2003 has installed Go on the step 14 Windows Server 2003 R2 has installed Go on the step 11 11 When Windows Server 2003 R2 has been installed the Windows Setup screen will be displayed after logged on to the system IMPORTANT In this cas...

Page 339: ... the parameters and click OK 13 When the installation has completed remove Microsoft Windows Server 2003 R2 DISC 2 CD ROM from the DVD ROM drive and restart the system 14 When the installation has completed be sure to execute the tasks described in Driver Installation and Advanced Settings and Updating the System of manual ...

Page 340: ... which you want to install the operating system when the following message appears The following list shows the existing partitions and unpartitioned space on this computer Use the UP and DOWN ARROW keys to select an item in the list Cannot modify the drive letter of your system or boot volume Confirm the proper drive letter is assigned and then continue the setup 3 Continue the clean installation...

Page 341: ... 2 Specify the Disk Management in the left side of the window 3 Right click the volume you want to modify the drive letter and specify the Change Drive Letter and Path 4 Click Yes 5 Choose the Assign a drive letter and specify the drive letter you want to assign 6 Click OK 7 If the following message appears click Yes Changing the drive letter of a volume may cause programs to no longer run Are you...

Page 342: ... Master Control Menu is automatically appeared on the screen 3 Click on Setup with left mouse button and click on Update NEC Express5800 system section 4 Continue your work for system update as the following message 5 Click on OK to restart the system 6 Remove the NEC EXPRESSBUILDER CD ROM from the DVD ROM drive immediately after clicking on OK IMPORTANT If you change the configuration of the syst...

Page 343: ...rant environment on any trouble and enhance throughput between the switches PROSet is necessary to utilize these features Follow the procedure below to install PROSet 1 Insert the NEC EXPRESSBUILDER CD ROM into the DVD ROM drive 2 The Windows Explorer dialog starts The procedure in the case of the standard start menu Click Start menu and click Windows Explorer The procedure in the case of the clas...

Page 344: ... pop up menu 2 Click Configure The property dialog box for network adapter appears 3 Click the Advanced and specify the Link Speed Duplex value the same as the value specified for HUB 4 Click OK on the property dialog box for network adapter When PROSet is installed 1 The Intel R PROSet dialog box appears The procedure in the case of the standard start menu Click Start menu point to Control Panel ...

Page 345: ... Monitor at Adding Services Network Monitor can monitor the frame or the packet that the computer installing Network Monitor sends or receives This tool is valuable when analyzing network trouble For information on how to install the tool see the Setup for Trouble Process later in this document Re install the Network Driver The network driver will be installed automatically See Chapter 5 Optional ...

Page 346: ...rt menu point to Setting and click Control Panel 2 Click Add Remove Programs 3 Select the graphics accelerator driver from the program list and click Change Remove To delete a standard graphics accelerator driver select Matrox Graphics Software remove only To delete a graphics accelerator N8105 45 driver select ATI Display Driver NOTE Choose the graphics accelerator driver which has already been i...

Page 347: ...ator N8105 45 driver DVD ROM Drive Letter WINNT DOTNET VIDEO ES1000 SETUP EXE NOTE Please choose one of above to be installed 4 Follow the message to continue the installation If the dialog message Digital Signature could not been found appears select Yes to continue 5 Remove the NEC EXPRESSBUILDER CD ROM from the DVD ROM drive and restart the system End of installation SCSI Controller Driver N810...

Page 348: ...araid SCSI 320 1 which Device Manager lists 3 Click the Driver tab and click Update Driver 4 When the Update Device Driver Wizard appears select Install from a list or specific location Advanced and click Next 5 Select the Search for the best driver in these locations and check the Search removable media floppy CD ROM check box 6 Insert Windows Server 2003 OEM DISK for NEC EXPRESSBUILDER into the ...

Page 349: ...Other device 3 Click Update Driver 4 When the Update Device Driver Wizard appears select Install from a list or specific location Advanced and click Next 5 Select Don t search I will choose the driver to install and click Next 6 Click Have Disk 7 Insert Windows Server 2003 OEM DISK for NEC EXPRESSBUILDER into the floppy disk drive enter a into copy manufacturer s file from and click OK 8 Specify t...

Page 350: ...ated before you can use Windows Server 2003 Windows activation process is as follows NOTE When you use Windows Server 2003 R2 activation process is not needed 1 Click Run on Start menu Type as follows in the Open box and click OK oobe msoobe a 2 When the screen as follows is displayed click Next ...

Page 351: ...Installing Windows Server 2003 E 21 The following screen is displayed 3 Process Windows activation according to the following message ...

Page 352: ... tuning feature and the Physical Address Extension switch Below is the example on how to add PAE switch to Boot ini file 1 Click Start point to Settings and then click Control Panel 2 In Control Panel double click System 3 Click the Advanced tab and then click Settings under Setup and Recovery 4 Under System Setup click Edit to open Boot ini 5 Add PAE to Operating Systems section in Boot ini file ...

Page 353: ...Installing Windows Server 2003 E 23 SETTING FOR COLLECTING MEMORY DUMP DEBUG INFORMATION Set for collecting memory dump using the procedure described in Chapter 5 ...

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Page 355: ...1 41 Size Serial No Date Installed 12 22 Size Serial No Date Installed 32 42 Size Serial No Date Installed Monitor Type Model name Serial No Date Installed Hard Disk Drive 1 Type Serial No Capacity Date Installed Type number 2 Type Serial No Capacity Date Installed Type number 3 Type Serial No Capacity Date Installed Type number 4 Type Serial No Capacity Date Installed Type number 5 Type Serial No...

Page 356: ...r Model name Serial No Manufacturer Date Installed Additional Cabinet for Disk Model name Serial No Date Installed External Peripheral Device 1 Model name Serial No Manufacturer Date Installed External Peripheral Device 2 Model name Serial No Manufacturer Date Installed External Peripheral Device 3 Model name Serial No Manufacturer Date Installed External Peripheral Device 4 Model name Serial No M...

Page 357: ...d Table F 3 Software Firmware version OS Name Version Application of RUR media Apply Name Version File system FAT HPFS NTFS Others Bundled software installed Licensed software installed Application running when a failure occurred ...

Page 358: ...F 4 Product Configuration Record Table This page is intentionally left blank ...

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