NEC ELECTRA ELITE IPK II, Features And Specifications Manual

Page: 145 / 996

Electra Elite IPK II Document Revision 1
Call Forwarding - Park and Page 2 - 123
Call Forwarding - Park and Page
Description
When an extension user is away from their phone, Park and Page can let them know when they have a
call waiting to be answered. The Personal Greeting and Park & Page options can have up to 200
messages total (note that the Park & Page feature uses 2 messages). To enable Park and Page, the
user records a Personal Greeting along with an additional Paging announcement. Park and Page will
then answer an incoming call and play the Personal Greeting to the caller. The caller then listens to
Music on Hold (if available) while the system broadcasts the prerecorded Paging announcement. When
the extension user hears the Page, they can go to any telephone and use Directed Call Pickup to
intercept the call.
For example, John Smith could record a Personal Greeting that says:
“Hello, this is John Smith. I am away from my phone right now but please hold on while I am
automatically paged.”
The prerecorded Paging announcement could say:
“John Smith, you have a call waiting on your line.”
The incoming caller hears the first message and listens to Music on Hold while the system broadcasts
the second message. John Smith could then walk to any phone and pick up his call. If John doesn’t pick
up the call, the Page periodically repeats.
Park and Page follows the rules for Personal Greeting for All Calls, immediately rerouted. This means
that Park and Page will activate for ringing Intercom calls, DID calls and DISA calls. It will also activate
for calls transferred from the Automated Attendant. Additionally, calls from the Automated Attendant
follow Automatic Overflow routing if not picked up. Park and Page will activate for transferred outside
calls but not play the Personal Greeting to the caller. If a call comes in when the specified Page zone is
busy, the system broadcasts the announcement when the zone becomes free.
Conditions
Park and Page announcements will only repeat once.
Voice Announcement (VAU) recording time is fixed at 2 minutes and cannot be changed.