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User’s Manual

Digital Signage Display

MODEL: 

E328
E438
E498
E558
E658

Summary of Contents for E658

Page 1: ...User s Manual Digital Signage Display MODEL E328 E438 E498 E558 E658...

Page 2: ...ayer 30 Connecting a USB Device 31 Chapter 4 Basic Operation Power On and Off Modes 33 Power indicator status 33 Energy Mode 33 When RS 232C is selected for control Power supply and Quick Start are se...

Page 3: ...cling and Energy Information Disposing of your old NEC product 82 Energy Saving 82 About Conversion Cables Used with the AV Terminal 84 NOTE 1 The contents of this manual may not be reprinted in part...

Page 4: ...chnician for help If necessary the user should contact the dealer or an experienced radio television technician for additional suggestions The user may find the following booklet prepared by the Feder...

Page 5: ...mandatory action This symbol indicates that the power cord should be unplugged from the power outlet WARNING 1 UNPLUG THE POWER CORD Unplug the power cord if the product malfunctions Should the produ...

Page 6: ...on Failure to follow the standard installation procedures could result in damage to the product or injury to the user or installer 8 Please install the product in accordance with the following informa...

Page 7: ...sing serious personal injury or death To prevent injury this product must be securely attached to the floor wall in accordance with the installation instructions Many injuries particularly to children...

Page 8: ...water Immediately turn off the power and unplug your product from the wall outlet then refer servicing to qualified service personnel It may cause an electric shock or start a fire 12 Do not use flam...

Page 9: ...Do not climb on the table where the product is installed Do not install the product on a wheeled table if the wheels on the table have not been properly locked The product may fall causing damage to...

Page 10: ...he product CAUTION Please use the power cord provided with this display in accordance with the table below If a power cord is not supplied with this equipment please contact your supplier For all othe...

Page 11: ...D Screen When the LCD screen is dusty please gently wipe with a soft cloth Clean the LCD screen surface with a lint free non abrasive cloth Avoid using any cleaning solution or glass cleaner Please do...

Page 12: ...Mounting for Trained Installers on page 14 Mounting Location on page 15 Orientation on page 16 Ventilation Requirements on page 17 Mounting on Walls or Ceilings on page 18 Attaching Mounting Accessor...

Page 13: ...ies To install or replace batteries 1 3 4 2 CAUTION Please refer to CAUTION 8 NOTE The batteries supplied with the remote control may become empty quickly depending on their condition Therefore replac...

Page 14: ...tor should be installed close to an easily accessible power outlet 5 Cable information CAUTION Use the provided specified cables with this product so as not to interfere with radio and television rece...

Page 15: ...hown for too long the Image Persistence will not disappear To avoid shortening the monitor s lifetime consider the following Turn off the main power of the monitor when not in use Use the button on th...

Page 16: ...e qualified personnel or the supplier for service Depending on the environment the mounting location may weaken due to natural degradation Regularly ask the qualified personnel to inspect the mounting...

Page 17: ...support the weight of the monitor Prior to mounting inspect the installation location to ensure that it is strong enough to guaranty safety Pay attention not to obstruct part of the air vents of the...

Page 18: ...he monitor s handle use the handle locations shown in the figure below Fasten Force 120 190 N cm Possible locations for the handles used to attach the safety wire Attach the safety wire to the handles...

Page 19: ...G Do not install it in the portrait orientation Otherwise it may cause a malfunction WARNING Do not install the monitor upside down The monitor cannot be used when inclined 10 or more WARNING Installi...

Page 20: ...environmental operating temperature of the monitor is 40 C This monitor has internal temperature sensors NOTE If the monitor overheats a Warning appears If a Warning appears stop using the monitor tu...

Page 21: ...G Please refer to WARNING 8 1 Place a soft cloth on the table or another flat location where the monitor will be laid NOTE Make sure that the surface where you will lay the monitor is larger than the...

Page 22: ...soft cloth such as a blanket that is larger than the monitor s screen area on the table before laying the monitor face down Make sure there is nothing on the table that can damage the monitor NOTE Pr...

Page 23: ...English 20 Chapter 2 Parts Names and Functions This Chapter Includes Control Panel on page 21 Terminal Panel on page 22 Wireless Remote Control on page 23...

Page 24: ...SET Button input switch button Central SET Operates as the setting button to execute the function selected when the OSD menu is open Left Right Move to the right or left of the OSD control menu Moving...

Page 25: ...posite of a video player or other devices 7 HDMI input terminals HDMI1 ARC HDMI2 HDMI3 For connection to devices with digital video interface complying with the HDMI standard HDMI1 terminal also suppo...

Page 26: ...ure modes are Dynamic Standard Energy Savings Conferencing HighBright Custom and HDR Video 9 p q t u OK cursor buttons Used to navigate inside and select the menus 0 VOL Button volume minus button VOL...

Page 27: ...e connecting the monitor to the computer Refer to the externals equipment s user manuals for available connection types and instructions for each piece of equipment NOTE When the audio output connecto...

Page 28: ...your ears may be injured depending on the sound volume NOTE Headphones with a stereo mini jack plug can be connected to the monitor If the plug of your headphones is too large to enter the connector...

Page 29: ...tputting the HDMI signal Depending on the video card or driver used the image may not be shown correctly When you use a computer with HDMI go to the OSD menu Video Advanced Video and set Overscan to A...

Page 30: ...n Connecting to Audio Equipment with ARC Function When audio equipment with the ARC function is connected to the HDMI1 ARC terminal of the monitor using the included ARC supported HDMI cable the speak...

Page 31: ...control When the device search is complete connected devices are shown by their names 5 In the OSD menu select Yes under Search device When the device search is complete the HDMI terminals to which a...

Page 32: ...uto Turn Off System Standby If the monitor is set to standby using the remote control the HDMI CEC compatible device connected with an HDMI cable also goes into standby at the same time If the monitor...

Page 33: ...re information on how to format a storage device see the manual or the help section of your Windows Use a USB storage device of the correct size in accordance with the drawing below If the physical si...

Page 34: ...n CAUTION Please refer to CAUTION 2 USB Type A port NOTE Check the connector shape and orientation when connecting the USB device or cable Do not connect a USB storage device to the monitor when the m...

Page 35: ...r the Remote Control on page 35 Showing the Information OSD on page 36 Switching Between Sound Modes on page 36 Switching Between Picture Modes on page 36 Setting the Aspect Ratio on page 37 OSD On Sc...

Page 36: ...ies depending on the selected control method When RS 232C is selected for control Power supply and Quick Start are set to Off Home Office mode When no signal is input No signal is displayed and the mo...

Page 37: ...his case enable the Quick Start function With this function enabled the On mode is resumed Retail mode The monitor does not enter the energy saving mode when no signal is input The On mode is maintain...

Page 38: ...10 ft NOTE The remote control system may not function when direct sunlight or strong illumination strikes the remote control sensor or near fluorescent lamps Handling the remote control Do not expose...

Page 39: ...D is set to On White Connected to a LAN Red Not connected to a LAN NOTE When the input signal is Media Player the information OSD will not be displayed Switching Between Sound Modes Press the SOUND bu...

Page 40: ...he image is enlarged There are no black bars neither vertically nor horizontally Part of the image vertically or horizontally is not displayed 4096 2160 1920 1080 1920 960 1024 768 3840 2160 3840 1920...

Page 41: ...t Reset Video Settings HDR Video Dynamic Standard Energy Savings Conferencing HighBright Custom OK Return MENU EXIT EXIT Input source Selected main menu Sub menu Adjustment settings Key guide Main men...

Page 42: ...e other settings related to the image Audio settings Adjust the volume balance equalizer and the other settings related to the audio Setup settings Display the monitor information select the language...

Page 43: ...t an item in the operation menu and then press the OK button to select it Press the q button of the remote control to close the operation menu Slideshow Operation Select files using the p q t u button...

Page 44: ...es you checked are played once in the sorted order 1 Repeat one file A file is playing the current file plays on a loop No file is playing the highlighted file in the folder plays on a loop One or mor...

Page 45: ...o MPEG1 40 Mbps 1920 x 1080 30 Hz MPEG2 40 Mbps 1920 x 1080 30 Hz MPEG4 40 Mbps 1920 x 1080 30 Hz H 263 40 Mbps 1920 x 1080 30 Hz H 264 135 Mbps 3840 x 2160 60 Hz HEVC H 265 100 Mbps 3840 x 2160 60 Hz...

Page 46: ...ter 5 Advanced Operation This Chapter Includes Creating a Power Schedule on page 44 Using Picture Modes on page 45 Setting Security and Locking the Monitor Controls on page 46 Locking the Button Contr...

Page 47: ...time e imer Time settings le settings Power On Power Off ve Adjust Return MENU EXIT EXIT 12 00 12 00 Sleep Timer Current Time settings Schedule settings Move Adjust Power On Power Off Schedule HDMI1...

Page 48: ...t a mode HDR Video Dynamic Standard Energy Savings Conferencing HighBright Custom Picture Mode Types Picture Mode Purpose HDR Video Setting for HDR format video can be selected only when an HDR signal...

Page 49: ...any person using the remote control or the monitor control panel You can prevent unauthorized use and changes to the monitor settings by enabling the security and lock settings The security and lockin...

Page 50: ...ent Signal Information Off Mode 1 Mode 2 HDMI1 OK Return MENU EXIT EXIT 1 In the OSD menu go to Setup Other settings and select Key Lock Settings 2 Select the key lock range Off All buttons operate no...

Page 51: ...s 2 Select the key lock range Off All buttons operate normally Mode1 Only the POWER and the SOURCE buttons operate Mode2 All buttons are locked Only the power button can be used during standby mode NO...

Page 52: ...on page 51 HTTP Browser on page 52 Commands on page 56 Connecting an external device There are two options to connect an external device to control the monitor RS 232C Interface Connecting an externa...

Page 53: ...rn the computer on and then turn the monitor on Otherwise the COM port may not operate properly To control the monitor via commands sent from a computer connected with an RS 232C cable use the control...

Page 54: ...to receive email notifications from the monitor and control the monitor from a computer via a network To use a LAN connection you are required to assign an IP address to the monitor page 78 The monit...

Page 55: ...trator The monitor may not respond if the buttons shown on the browser are repeatedly pressed in rapid intervals In such a case wait a moment and try again If you still can t get a response turn the m...

Page 56: ...op INPUT SOURCE HDMI1 STATUS PROTOCOL STATUS SYSTEM MODEL NAME E438 SERIAL XX3XXXXXXX FIRMWARE VERSION Vx x x Vx x x LOCAL TIME WWW MMM DD XX XX XX 20YY UPTIME XXh XXm XXs NETWORK IP ADDRESS 192 168 0...

Page 57: ...rk when Off is selected for DHCP SUBNET MASK Set the subnet mask for the network to which the monitor is connected when Off is selected for DHCP DEFAULT GATEWAY Set the default gateway for the network...

Page 58: ...d only for use with Crestron s ROOMVIEW For further information visit http www crestron com AMX Settings Click on AMX on the left hand column on the HOME screen to enter the setting screen AMX BEACON...

Page 59: ...m a connected device Instructions for each command format can be found in External_Control pdf in our Website see Appendix B External Resources page 71 RS 232C Interface Item Details PROTOCOL RS 232C...

Page 60: ...on page 58 The image is not displayed correctly on page 59 An instruction or caution screen is displayed on page 60 Others when connected to a computer on page 60 Others remote control speakers on pag...

Page 61: ...o settings P 74 If the image is not displayed after adjusting Backlight Brightness and Contrast in the OSD menu check that the connected device operates correctly If the monitor is connected to a comp...

Page 62: ...splayed properly the monitor may malfunction Contact your supplier If the OSD menu is displayed properly the monitor is not malfunctioning Select Color and adjust the colors as needed or execute Reset...

Page 63: ...se a malfunction P 77 1 Depending on the computer a proper signal may not be output immediately after changing the resolution or the frequency and the caution may be displayed for a while In such a ca...

Page 64: ...lution Reference The media player function does not recognize the USB storage device Check that a USB storage device is correctly connected to the USB port P 30 When using a video device Symptom Cause...

Page 65: ...English 62 Chapter 8 Specifications This Chapter Includes Compatible Signal List on page 63 E328 on page 65 E438 on page 66 E498 on page 67 E558 on page 68 E658 on page 69...

Page 66: ...te Hz Component HDMI video E328 E438 E498 E558 E658 640 x 480p 60 720 x 480i 60 720 x 480p 60 720 x 576i 50 720 x 576p 50 1280 x 720p 50 1280 x 720p 60 1920 x 1080i 50 60 24 25 1920 x 1080p 30 50 60 2...

Page 67: ...1280 x 960 60 1280 x 1024 60 75 1400 x 1050 60 RB 1440 x 900 60 1600 x 1200 60 1680 x 1050 60 1920 x 1080 60 3840 x 2160 30 60 1366 x 768 60 1920 x 1440 60 2560 x 1600 60 RB Reduced blanking signal N...

Page 68: ...l audio signal PCM 2 ch 32 44 1 48 kHz 16 20 24 bits Audio output Stereo Mini Jack 3 5 mm Analog audio signal For headphones output S PDIF terminal Digital audio signal For digital audio output HDMI A...

Page 69: ...M 2 ch 32 44 1 48 kHz 16 20 24 bits Audio output Stereo Mini Jack 3 5 mm Analog audio signal For headphones output S PDIF terminal Digital audio signal For digital audio output HDMI ARC terminal 3 Dig...

Page 70: ...M 2 ch 32 44 1 48 kHz 16 20 24 bits Audio output Stereo Mini Jack 3 5 mm Analog audio signal For headphones output S PDIF terminal Digital audio signal For digital audio output HDMI ARC terminal 3 Dig...

Page 71: ...M 2 ch 32 44 1 48 kHz 16 20 24 bits Audio output Stereo Mini Jack 3 5 mm Analog audio signal For headphones output S PDIF terminal Digital audio signal For digital audio output HDMI ARC terminal 3 Dig...

Page 72: ...M 2 ch 32 44 1 48 kHz 16 20 24 bits Audio output Stereo Mini Jack 3 5 mm Analog audio signal For headphones output S PDIF terminal Digital audio signal For digital audio output HDMI ARC terminal 3 Dig...

Page 73: ...cluded in this product 1 MPEG AVC THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE PERSONAL USE OF A CONSUMER OR OTHER USES IN WHICH IT DOES NOT RECEIVE REMUNERATION TO i ENCODE...

Page 74: ...controlling and querying the monitor via either RS 232C or LAN The protocol uses encoded binary and requires calculation of checksums and most functionality in the monitor can be controlled using the...

Page 75: ...ls List This Chapter Includes Video Settings on page 73 Audio Settings on page 75 Setup on page 76 Control Settings on page 78 Media Player on page 79 Schedule on page 80 See the NEC Display Solutions...

Page 76: ...aspect ratio 1 1 Shows the image in a 1 by 1 pixel format If the input resolution is higher than the recommended resolution the image will be scaled down to fit the screen Full Fills the entire scree...

Page 77: ...hin the room When set to On the brightness of the screen is adjusted automatically according to the room brightness NOTE When set to ON Backlight Brightness cannot be changed Color Enhance Changes the...

Page 78: ...dio Internal Speakers Configures the settings for the internal speakers output Auto The sound is not output from the speakers when a cable is connected to the HEADPHONE terminal Off Sound is not outpu...

Page 79: ...the selected input terminal on the Information OSD None The input terminal is changed manually First If the signal is lost in the input terminal being displayed the monitor searches automatically anot...

Page 80: ...ing the buttons on the monitor control panel Off All buttons operate normally Mode 1 Only the power button and the input switching function operate Mode 2 All buttons are locked Only the power button...

Page 81: ...et mask for the network to which the monitor is connected when Off is selected for DHCP DEFAULT GATEWAY Set the default gateway for the network to which the monitor is connected when Off is selected f...

Page 82: ...ignal is being input in a terminal other than the USB port There was no user operation for 10 seconds or more NOTE Memo The POWER VOLUME and MUTE buttons of the remote control operate normally If othe...

Page 83: ...nutes 240 minutes can be selected Current Time settings Sets the current time NOTE If the monitor remains for two weeks or more with the power cord unplugged the clock will not show the correct time I...

Page 84: ...SPLAY SOLUTIONS is strongly committed to environmental protection and sees recycling as one of the company s top priorities in trying to minimize the burden placed on the environment We are engaged in...

Page 85: ...greenvision en greenvision xhtml in Europe https www nec display com in Japan https www necdisplay com in USA Energy Saving This monitor features an advanced energy saving capability When a Display Po...

Page 86: ...products may only apply to the current European Union Member States uct or if applicable follow applicable legislation or agreement you may have The mark on electrical and electronic products may only...

Page 87: ...ables to connect to the AV terminal Check the wiring specification of the cable in advance and choose a proper cable NOTE Different wiring specifications may exist for 4 contact mini jack cables No Si...

Page 88: ...English 85 Rev 3 1...

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