NEC 60004855 User Manual Download Page 31 | Manualshive

Page: 31 / 48

background image

English−29

English

Chapter 3

Troubleshooting

This Chapter IncludesN:

>

“Screen Image and Video Signal Issues” on page 30

>

“Hardware Issues” on page 31

>

“Human Sensing function” on page 33

>

“Using the Auto Brightness function” on page 34

«
...
29
30
31
32
33
...
»

Summary of Contents for 60004855

Page 1: ...ual Desktop Monitor MultiSync EA242WU MODEL EA242WU EA242WU BK The regulations for this monitor applied to one of model names listed above Please find your model name in the label on the rear side of the monitor ...

Page 2: ...e the Monitor Stand for Mounting 25 Mount the Flexible Arm 25 Chapter 2 Basic Operation Using the OSD On Screen Display Controls 27 Changing the Input 28 Power management function LED indicator patterns 28 Chapter 3 Troubleshooting Screen Image and Video Signal Issues 30 Hardware Issues 31 Human Sensing function 33 Using the Auto Brightness function 34 Chapter 4 Specifications EA242WU 36 Appendix ...

Page 3: ...antee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment a...

Page 4: ... product is as an Information Technical Equipment in an office or domestic environment The product is intended to be connected to a computer and is not intended for the display of television broadcast signals Registration Information Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries NEC is a registered trademar...

Page 5: ...icates a mandatory action This symbol indicates that the power cord should be unplugged from the power outlet WARNING 1 UNPLUGTHE POWER CORD Unplug the power cord if the product malfunctions Should the product emit smoke or strange odors or sounds or if the product has been dropped or the cabinet broken turn off the product s power then unplug the power cord from the power outlet Contact your deal...

Page 6: ...roduct is located The compatible power cord corresponds to the AC voltage of the power outlet and has been approved by and complies with the safety standards in the country of purchase 7 REQUIRED PROHIBITED Please install the product in accordance with the following information When transporting moving or installing the product please use as many people as necessary to be able to lift the product ...

Page 7: ...uct set ALWAYS use furnitures that can safely support the product ALWAYS ensure the product is not overhanging the edge of the supporting furniture ALWAYS educate children about the dangers of climbing on furniture to reach the product or its controls ALWAYS route cords and cables connected to your product so they cannot be tripped over pulled or grabbed NEVER place a product in an unstable locati...

Page 8: ... electric shock or start a fire 12 PROHIBITED Do not use flammable gas sprays to remove dust when cleaning the product Doing so could lead to a fire 13 PROHIBITED Usage of the product must not be accompanied by fatal risks or dangers that could lead directly to death personal injury severe physical damage or other loss including nuclear reaction control in nuclear facility medical life support sys...

Page 9: ...irm the distribution system in building installation shall provide the circuit breaker rated 120 240 V 20 A maximum 3 PROHIBITED REQUIRED Do not bind the power cord and the USB cable It may trap heat and cause a fire 4 PROHIBITED Do not connect to a LAN with excessive voltage When using a LAN cable do not connect to a peripheral device with wiring that might have excessive voltage Excessive voltag...

Page 10: ...for any other purpose To avoid the danger of suffocation do not place this bag over your head nose or mouth Do not place this bag over another person s head nose or mouth Keep this bag away from children and babies 13 REQUIRED To ensure the product s reliability please clean the ventilation holes at the rear side of the cabinet at least once a year to remove dirt and dust Failure to do so could le...

Page 11: ...rgonomics benefits we recommend the following For optimum performance of the monitor allow 20 minutes for warming up Avoid reproduction of still patterns on the monitor for long periods of time to avoid image persistence after image effects Adjust the monitor height so that the top of the screen is at or slightly below eye level Your eyes should look slightly downward when viewing the middle of th...

Page 12: ...sive cloth Avoid using any cleaning solution or glass cleaner Please do not rub the LCD Screen with hard or coarse material Please do not apply pressure to the LCD Screen surface Please do not use OA cleaner as it will cause deterioration or discoloration on the LCD Screen surface Cleaning the Cabinet Unplug the power supply Gently wipe the cabinet with a soft cloth To clean the cabinet dampen the...

Page 13: ...t all elements of your screen image via simple to use on screen menus The OSD controls are easily found by navigating menus grouped by category icons Reduction of power consumption Two options for ECO Mode allows you to manually adjust the display s brightness to your liking saving power and reducing your energy costs see page 38 LED backlight technology provides for industry leading low power con...

Page 14: ...English 12 Chapter 1 Installation and Connections This Chapter Includes Parts Name and Functions on page 13 Installation on page 16 Connections on page 17 Flexible Arm Installation on page 25 ...

Page 15: ...SD sub menus and main menu You can restore the saved settings in the CUSTOMIZE SETTING by touching this key for 3 seconds or more when the OSD menu is closed 4 LEFT RIGHT UP DOWN 2 When the OSD menu is open navigates through the OSD menu When the OSD menu is closed touch one of the following keys to open the menu for the function indicated 1 key BRIGHTNESS key VOLUME 5 ECO RESET When the OSD menu ...

Page 16: ...ivery to a connected device when the function is enabled in the OSD USB FUNCTIONALITY must be set to AUTO or ON 6 LAN Port IN RJ 45 A LAN to USB conversion function is equipped Through the USB port a connected computer can access to LAN connection By connecting with the USB port you can create a stable network environment even if the connected computer is not equipped with LAN ports NOTE LED on th...

Page 17: ...the monitor to a fixed object with an optional security cable Please follow the security cable supplier s recommended instructions to install NOTE A security cable purchased separately is designed as a deterrent it is not guaranteed to prevent the device from being mishandled or stolen ...

Page 18: ...dure if you need to re pack the monitor WARNING Please refer to WARNING 8 Connect the power cord and signal cables Please connect the power cord and signal cables to the monitor see page 14 Adjustable Stand with Pivot Capability Hold the monitor on each side and adjust the screen position as desired For screen rotation pivot hold the monitor on each side lift to its maximum height and turn it from...

Page 19: ... to the highest position Figure 3 Maximum Tilt Up 35 Down 5 Figure 3 2 Connect devices to the monitor Turn off the power to your computer Power cord HDMI USB C DisplayPort HDMI USB Type C Headphone USB Downstream Type A DisplayPort USB Downstream Type A Ethernet Hub DisplayPort IN Master monitor Sub monitor LAN IN OUT Router Server ...

Page 20: ...than the center position may increase the ear headphones output voltage and therefore the sound pressure level Incorrect cable connections may result in irregular operation damage display quality components of the LCD module and or shorten the module s life Make sure the signal cable is fully connected to the monitor and the computer 3 Place the cable holder onto the stand Figure 4 Place the cable...

Page 21: ... the AC power cord see page 9 Please make sure that enough power is supplied to the monitor Please refer to Power Supply in the Chapter 4 Specifications on page 35 6 Turn on the monitor by pressing the key and then turn on the computer NOTE If you have any problems please refer to the Troubleshooting section of this User s Manual see page 29 ...

Page 22: ...age reproduction with the selected connection The monitor will show the proper image by automatically adjusting the factory preset timing signal Major supported timings Resolution Vertical Frequency Notes H V 640 x 480 60 Hz 720 x 480 60 Hz 720 x 576 50 Hz 800 x 600 56 60 Hz SVGA 1024 x 768 60 Hz XGA 1280 x 720 50 60 Hz 720p 1280 x 960 60 Hz 1280 x 1024 60 Hz SXGA 1440 x 900 60 Hz 1600 x 1200 60 H...

Page 23: ...ng to a Computer with USB Type C Ethernet Hub Router Server USB C Video Audio Battery charge USB hub LAN When using the USB C port for video audio please use a SuperSpeed USB cable with the USB compliance logo Hi Speed USB USB 2 0 cable or charging cable doesn t support video audio transmission When using the USB C port for video audio please use a computer port that supports the DP Alt Mode HDMI ...

Page 24: ...the OSD Menu option USB FUNCTIONALITY to ON Please set the OSD Menu option LAN USB to ON After connecting a LAN cable to the monitor make sure the LED on the side of the LAN port lights up This monitor supports 1000 Mbps communication Please make sure to use a compatible LAN cable when connecting to a 1000 Mbps network LAN to USB conversion may not work and depends on the computer and its operatin...

Page 25: ...mum number of connectable monitors including this monitor MST multi stream transport HBR2 Default setting DisplayPort 4 units HDCP contents 2 units USB C 2 units HDCP contents 2 units HBR DisplayPort USB C NOTE The number of monitors that can daisy chain from a single connection to the computer depends on the display adapter capabilities and its settings Please refer to the user instructions for t...

Page 26: ... Touch the or to open the DisplayPort switch menu 5 Select DP VER 1 1 to switch the DisplayPort setting 6 Touch the MENU key to close the OSD menu 7 Turn on the computer NOTE MST multi stream transport and SST single stream transport requires a corresponding display adapter Check to make sure that the display adapter supports MST multi stream transport Please refer to the user instructions for the...

Page 27: ...method Remove the monitor stand before mounting WARNING Please refer to WARNING 8 See the Specifications on page 35 for details Remove the Monitor Stand for Mounting NOTE Handle with care when removing the monitor stand 1 2 3 4 Mount the Flexible Arm Using 4 screws that meet the specifications listed below attach the arm to the monitor 5 1 0 0 m m 100 mm M4 6 10 mm 4 x 12 mm 12 mm 2 0 3 2 mm 6 VES...

Page 28: ...English 26 Chapter 2 Basic Operation This Chapter Includes Using the OSD On Screen Display Controls on page 27 Changing the Input on page 28 Power management function LED indicator patterns on page 28 ...

Page 29: ...of where controls are under each menu item Tables listing all options available in the OSD menu are located in Appendix A OSD Controls List on page 37 ECO TOOLS Environment friendly ECO settings SCREEN Screen settings COLOR Color settings TOOLS Volume etc MENU Tools Language signal information etc ECO INFORMATION Displays information related to ECO Information Displays monitor information such as ...

Page 30: ...r management function LED indicator patterns The power management function is an energy saving feature that automatically reduces the power consumption of the monitor when the keyboard or the mouse has not been used for a fixed period Mode LED indicator Power consumption Condition Maximum operation Blue 1 Approx 118 W All functions work Normal operation Blue 1 Approx 19 W Default setting Energy sa...

Page 31: ... English Chapter 3 Troubleshooting This Chapter Includes Screen Image and Video Signal Issues on page 30 Hardware Issues on page 31 Human Sensing function on page 33 Using the Auto Brightness function on page 34 ...

Page 32: ...he OFF MODE SETTING see page 38 or HUMAN SENSING see page 39 When using a USB C cable for connecting a computer to the monitor please check that the connected computer s port complies with DisplayPort Alt Mode When using a USB C cable for connecting a computer to the monitor check that the USB C cable complies with SuperSpeed USB Image Persistence If a ghost or residual image occurs please check I...

Page 33: ...T multi stream transport The number of monitors daisy chained through SST single stream transport depends on HDCP contents limitation Please use a certified DisplayPort cable Hardware Issues Key does not respond Unplug the power cord of the monitor from the AC outlet to turn off and reset the monitor LED on monitor is not lit no blue or amber color can be seen Make sure the power cord is properly ...

Page 34: ...ed USB Charging is not started or unstable Make sure USB FUNCTIONALITY is set to ON see page 41 Check if the connected USB C device complies with USB Power Delivery Check if the USB C cable complies with USB Power Delivery The monitor might have excessive voltage or over current on USB C port Please remove the USB C cable immediately If you still have trouble unplug the monitor s power cord from t...

Page 35: ...of time with no human detected has passed You can set the notification screen at SENSOR INFORMATION see page 43 C After displaying the notification if LIGHT is set at HUMAN SENSING the monitor screen gets gradually darker until it gets to 0 brightness If DEEP is set at HUMAN SENSING the monitor enters into power saving mode D When the sensor detects a person coming back the monitor is automaticall...

Page 36: ...Set a level for the dark room condition This is the minimum brightness level the monitor will lower to when the ambient lighting level is low Make sure the room is at its darkest when setting this level Then use the front Keys to move the cursor up to the BRIGHTNESS setting Choose the desired brightness level Figure 3 Figure 3 When the AUTO BRIGHTNESS function is enabled the Brightness level of th...

Page 37: ...English 35 English Chapter 4 Specifications This Chapter Includes EA242WU on page 36 ...

Page 38: ... F Port Load Current SuperSpeed USB 5Gbps Upstream 1 USB C Port Downstream 2 Downstream Port 5V 0 9A Max USB C Port 65 W Max LAN RJ 45 10 BASE T 100 BASE TX 1000 BASE T AUDIO AUDIO Input DisplayPort Connector USB C Port DisplayPort Alt Mode HDMI Connector Digital Audio Digital Audio Digital Audio PCM 2ch 32 44 1 48 kHz 16 20 24bit PCM 2ch 32 44 1 48 kHz 16 20 24bit PCM 2ch 32 44 1 48 kHz 16 20 24b...

Page 39: ... Appendix A OSD Controls List This Chapter Includes ECO TOOLS on page 38 SCREEN on page 39 COLOR on page 40 TOOLS on page 40 MENU TOOLS on page 41 ECO INFORMATION on page 43 INFORMATION on page 44 OSD Warning on page 44 ...

Page 40: ...n is disabled when Color Control System is set to DICOM SIM OFF Does not function ON AMBIENT LIGHT Adjusts the brightness to the optimal setting by detecting the brightness level of the environment 1 BLACK LEVEL Adjusts the brightness level of black when displayed on screen OFF MODE SETTING The Intelligent Power Manager allows the monitor to enter into power saving mode after a period of inactivit...

Page 41: ...em is set to L B PROGRAMMABLE or DICOM SIM STANDARD is used for TCO Certificate compliance When MOVIE GAME or PHOTO is selected Color Control System is set to N NATIVE automatically STANDARD Standard setting TEXT Setting that makes letters and lines crisp best suited for basic word processing and spreadsheets MOVIE Setting that boosts dark tones best suited for movies GAMING Setting that boosts wh...

Page 42: ...d NOTE Do not use for diagnostic purposes PROGRAMMABLE The gamma curve is adjustable through application software NOTE When MOVIE GAMING or PHOTO is selected as the DV MODE NATIVE is selected automatically and cannot be changed TOOLS TOOLS Menu VOLUME Controls the volume of the speakers or headphones To mute the speaker output touch the ECO RESET key VIDEO DETECT Selects the method of video detect...

Page 43: ...age is shown when a USB C cable is connected to the monitor Please select a setting AUTO Depending on the monitor s power condition ON Always working even when the monitor is in power save mode or power off OFF All USB functions include USB Type C video signal are disabled USB LAN Turns the LAN port ON or OFF When using the LAN port set this ON Please refer to LAN connection see page 22 FACTORY PR...

Page 44: ... level in the sub menu that opens ECO MODE Touch the ECO key the ECO MODE sub menu opens You can toggle among 3 selections OFF 1 and 2 OFF The HOT KEY function for the ECO key key and key are disabled SIGNAL INFORMATION If you select ON the monitor displays VIDEO INPUT after changing the input NOTE The compliance marks that are shown when powering on the monitor the first time are not shown when s...

Page 45: ...justs the carbon footprint factor in the carbon saving calculation This initial setting is based on the OECD data 2008 Edition CURRENCY SETTING Displays electricity pricing in 6 currency units CURRENCY CONVERT SETTING Displays electricity savings in kW hour US Currency is default NOTE The initial setting is US Dollar in CURRENCY SETTING and 0 11 in CURRENCY CONVERT SETTING This setting can be chan...

Page 46: ...ge of input signal the NO SIGNAL window will appear OUT OF RANGE This function gives a recommendation of the optimized resolution and refresh rate After the power is turned on or there is a change of input signal or if the video signal doesn t have proper timing the OUT OF RANGE message will appear USB functionality This message gives a request to set USB FUNCTIONALITY setting See page 41 Remove U...

Page 47: ...n page 46 We are strongly committed to environmental protection and sees recycling as one of the company s top priorities in trying to minimize the burden placed on the environment We are engaged in developing environmentally friendly products and always strive to help define and comply with the latest independent standards from agencies such as ISO International Organisation for Standardization a...

Page 48: ... mode is activated The monitor enters a single Energy Saving mode For additional information visit https www sharpnecdisplays us in USA https www sharpnecdisplays eu p hq en home xhtml in Europe https www sharp nec displays com global index html Global WEEE Mark European Directive 2012 19 EU and amendments Disposing of your used product In the European Union EU wide legislation as implemented in e...

Reviews:

No comments

Related manuals for 60004855

Brand: jablotron Pages: 84

Brand: Xiaomi Pages: 36

MultiSync LCD1515

Brand: NEC Pages: 2

MultiSync LCD1515

Brand: NEC Pages: 40

MULTISYNC LCD1510+

Brand: NEC Pages: 12

460DX - SyncMaster - 46" LCD Flat Panel...

Brand: Samsung Pages: 20

SyncMaster B1930HD

Brand: Samsung Pages: 49

SyncMaster 400UXN-2

Brand: Samsung Pages: 29

Brand: Panasonic Pages: 50

Brand: Ditel Pages: 2

Brand: Yaesu Pages: 8

Brand: Quirk Logic Pages: 11

Brand: Alienware Pages: 57

Brand: Alienware Pages: 67

V-SENSE 8404 4K T10

Brand: i3TOUCH Pages: 53

Brand: Kodak Pages: 28

Brand: Adelpia Pages: 52

BRAILLEX ELc Series

Brand: Papenmeier Pages: 24

Brands by name

0 1 2 3 4 5 6 7 8 9 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Popular brands

Load more brands