9
Q: Why is it still in the list of devices after reseting?
A: The reset device only resets the network configuration of the camera,
it does not
change the configuration on the App,
delete the
"offline" camera via the App.
Q: How to c
hange
the camera network to another router?
A: First
ly,
remove and reset the device on the App and then configure the
device again
.
Q: Why doesn't the device identify the SD card?
A: It is recommended to plug in SD card after
turning the
power
off.
Confirm whether
if the SD card can be located from the App. SD Card
is recommended to be in the FAT32 format. And the TF card can’t be
identified when the internet environment is not good.
Q: Why
can't I receive notifications on the App?
A: Please confirm that the App
is r
unning on the
smart
phone, and the
relevant reminder function
;
Message notification and
authority
confirmation in the mobile phone system have been
enabled.
Q:
Smart camera undetectable?
A: Check whether
if
the network is
Online
,
p
lace the camera close
to the
FAQ
router, reset the device and add it again.
