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Troubleshooting

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47

7

Troubleshooting

7.1

Display Troubleshooting

Problem

Troubleshooting

Image Size is Large for the Screen

(VGA, RGBS, YPbPr, or SOG analog in-
puts only)

If the image does not appear to be the correct format, then SmartSync
must be run. To run SmartSync, press the 

MENU

 button. In the Picture

Menu, tap the 

SCROLL

 button to highlight SmartSync and tap the 

button.

SmartSync will run and optimize the image display properties.

Ghosting in Characters

Ghosting in characters is usually attributed to reflections in the video
cable or source. Use a high quality cable and, if possible, lower the ver-
tical refresh rate. Lower scan rates can help eliminate reflections. Un-
like a CRT, a flat-panel will not flicker at lower refresh rates (60 Hz is op-
timal) and data update will be the same at all refresh rates.

Character Jitter

(VGA, RGBS, YPbPr, SOG analog in-
puts only)

If text characters seem to be “shaky” or bold, then Sharpness, Fre-
quency and/or Phase may require adjusting. See “Setting Frequency,
Phase and Sharpness” below.

Character Noise and Vertical Distor-
tion

(VGA, RGBS, YPbPr, or SOG analog in-
puts only)

The Frequency adjustment expands or contracts the horizontal size of
the displayed image. The displayed image may be too wide or too nar-
row and vertical banding and pixel jitter may appear in grays and light
colors. Adjust the Frequency until the image just fits the screen. Hori-
zontal position adjustment can be used to verify that Frequency is set
correctly. Line up the image on the left edge of the screen and then
shift by one “click” to the right. The image should have one column off
the screen on the right side if the Frequency is set correctly.

Testing and Adjusting Frequency

(VGA, RGBS, YPbPr, or SOG analog in-
puts only)

Using a connected laptop, open a blank text file, center the file win-
dow in the display, and set the font size and style to 8 points Regular.
Tap the Enter key to move the cursor down to the center of the page,
and then press and hold the Shift and + keys to create a row of + sym-
bols.

Inconsistent lighter or darker display variations of the + symbols is an
indication that the Frequency parameter requires adjustment. Tap the

MENU

 button to open the Display Menu, tap the 

 button to select

the Picture Menu, then tap the 

SCROLL

 button to select the Frequency

parameter. Next, tap the 

 or 

 buttons to increase or decrease Fre-

quency until reaching a point where all + symbols display equally.

Note:

 Sharpness and Phase are subtle adjustments best set using a dis-

play calibration program.

Black Screen

Power the display Off and On. If the logo screen appears then the dis-
play is working properly. Check if the power management feature
(DPMS) is enabled. A 

Searching

 message appears in the lower right

hand corner when a video source is not present.

Summary of Contents for Radiance Ultra

Page 1: ...Radiance Ultra with optional ZeroWire Embedded Wireless Technology USER MANUAL ENGLISH ...

Page 2: ...ge without notice NDS provides this information as refer ence only Reference to products from other vendors does not imply any recommendation or endorsement This document contains proprietary information protected by copyright No part of this manual may be reproduced by any mechanical electronic or other means in any form without prior written permission of NDS All trademarks are the property of t...

Page 3: ...cturer Date of manufacture YYYY MM DD Catalogue number Serial number Batch code Atmospheric pressure limitation Humidity limitation Temperature limit Waste management Fragile Keep dry This way up Complies to IEC 60601 1 including US and Cana dian deviations in their respective valid version The Canadian Standards Association CSA certi fication mark represents safety approval by Cana dian Standards...

Page 4: ...us sub stances contained in the device Contains restricted sub stances The symbol number refers in years to the Environmental Protection Use Period EPUP during which the product can be safely used and following which should be imme diately recycled Equipotentiality Closed On Switch Open Off Switch Protective earth pro tective ground Alternating current Non ionizing electro magnetic radiation Symbo...

Page 5: ...Picture in Picture Controls 23 2 13 Image Adjustment 24 3 Enclosure Assembly and Cleaning 25 3 1 Cable Cover Installation 25 3 2 Cleaning Instruction 25 4 Connector Panels 26 4 1 Radiance Ultra Product Configurations 26 4 2 Radiance Ultra Connector Panels 27 4 3 Data Connectors and Pinouts 28 4 4 Control Connectors and Pinouts 30 4 5 Electrical Symbols 32 5 Specifications and Supported Resolutions...

Page 6: ... 50 8 1 Guidance and Manufacturer s Declaration Electromagnetic Emissions 50 8 2 Guidance and Manufacturer s Declaration Electromagnetic Interference Immunity 51 8 3 Guadance and Manufacturer s Declaration Recommended Separation Distances 52 9 Terms and Conditions 53 9 1 Declarations of Conformity 53 9 2 Legal Statement 54 ...

Page 7: ...r manual and translated copies are published on the NDS website at www ndssi com user manuals This symbol warns the user that un insulated voltage within the unit may have sufficient mag nitude to cause electrical shock Do not touch any part inside the unit To reduce the risk of electric shock DO NOT remove the cover or back WARNING Fire and shock hazard Do not expose this product to rain or moist...

Page 8: ...product for use in a pa tient environment must comply with the requirements of ISO and UL EN IEC 60601 1 safety standards A per son who connects such equipment to this product has by definition formed a system and is responsible for compliance of that system to the same ISO and UL EN IEC 60601 1 safety standards 1 3 Grounding This product is energized from an external electrical power source for 2...

Page 9: ...dical environment to display high quality video and graphic images This product is intended for continuous operation This product is capable of displaying Radiology PACS images for reference only and is not intended for dia gnostic use 1 5 2 Contraindications CAUTION Do not use this product in the presence of flammable anesthetics mixture with air oxygen or nitrous oxide CAUTION No part of this pr...

Page 10: ...tab where you can use the or buttons to se lect another menu tab LEFT RIGHT Button Horizontal Selection Controls To adjust a parameter select the parameter row using the SCROLL but ton then tap the or buttons to make the adjustment or to select a setting 2 3 QUICK SELECT Primary Input Selection To display the QUICK SELECT menu tap the INPUT button Display Keypad 10 The QUICK SELECT menu allows the...

Page 11: ...ols 23 To select Primary and Secondary Inputs from a single display tap the INPUT button twice to access the Input menu see Display Keypad 10 The first left column is for designating the Primary input indicated with the letter P The second column contains the selection cell which is moved to the input row beneath it with each tap of the SCROLL button The third column displays either an S for a sel...

Page 12: ...bPr 2 SOG 2 SDI 2 COMPOSITE S VIDEO HDBaseT 1 HDBaseT 2 2 6 Display Menu To open the Display Menu tap the MENU button The ZeroWire Menu displays by default with details of the current Primary and Secondary inputs listed left and right across the top of the menu above the menu tabs To select other menus tap the or button to highlight the menu tab then tap the SCROLL button to enter the menu To adju...

Page 13: ...LL button Refer to Zero Wire Transmitter Setup 39 and confirm that the display mounted ZeroWire Transmitter is fa cing the ZeroWire embedded Receiver display at a distance 8 feet 2 4 meters and that both displays are aligned vertically and horizontally within 10 at heights 5 feet 1 5 meters Linking LED At the display mounted ZeroWire Transmitter press and hold the LINK button until the Linking LED...

Page 14: ...ng status messages in the lower corner of the display will indicate pro gressive stages in the linking process When linking is complete the Transmitter display image will appear on the Receiver display For an alternative ZeroWire linking procedure see ZeroWire Quick Start Linking 44 2 8 ZeroWire Status Messages ZeroWire status messages indicate stages of the linking process Refer to Wireless Linki...

Page 15: ...when the input is 16 9 480P 576P or interlaced Tap the or button to select 0 The image is displayed at a size that fills the screen without losing any video information Image could be displayed as letterboxed with black bars top and bottom or left and right 1 2 3 4 5 or 6 Incrementally enlarges and crops the centered image As the image becomes larger video in formation is lost on all sides Scaling...

Page 16: ...ores the initial mode Flip Rotate Tap the or button to select one of 5 options H Flip V Flip 90 180 270 Left to right flip Top to bottom flip Clockwise rotation Clockwise rotation Clockwise rotation Fine Tune Currently not available 2 10 Color Menu Gamma To select a gamma setting tap the or button 1 8 2 0 2 2 2 4 or 2 6 Preset gamma values Video Linear gamma Look Up Table LUT PACS DICOM gamma LUT ...

Page 17: ...on described in Image Adjustment 24 Video Level To adjust signal range tap the or button Normal Provides a dynamic range equivalent to the incoming signal with no change Expanded Expands the signal level such that an input signal with range 16 black to 235 white will be ex panded to a range of 0 black to 255 white NOTE If a signal is already full range 0 to 255 selecting the Expanded setting will ...

Page 18: ... A Secondary input must be selected before Priority Input Select can be enabled When the Priority Input Select function is enabled the PIP image is placed behind the Primary image the PIP and and buttons are disabled and the SWAP button remains enabled If the Primary signal is lost the Secondary input is displayed If the Primary signal is restored its image is displayed again and the Secondary ima...

Page 19: ...ress Port Subnet Mask and Gateway settings described in Setup Menu 18 are correctly configured for your network USB A mini USB cable used with the USB ND OS port will appear to the connecting device as an RS 232 port DVI 1 Output To change Redrive or Screen settings tap the button which toggles selection between the two settings Redrive Outputs DVI 1 signal input to DVI 1 RE DRIVE Output connector...

Page 20: ... User Default profile tap the SCROLL button to select a User De faults profile marked Empty and tap the button to save the profile The Saving User Defaults message dis plays while processing To restore a User Defaults profile after changing other parameters select the saved User Defaults profile and tap the button The Restoring User Profile message displays while processing To clear a User Default...

Page 21: ... IP setting tap the SCROLL button until the DHCP Dynamic Host Configuration Pro tocol checkbox is highlighted blue and then tap either of the or buttons to toggle DHCP on or off With DHCP on Network IP address Subnet Mask and Gateway are disabled because they will automatically be configured when the unit is connected to a network supporting automatic setup Whether the network is configured with D...

Page 22: ...et the Subnet Mask tap the button to enter edit mode and highlight the first octet one of the four Sub net Address digits Tap the or buttons to configure the first octet then tap the SCROLL button to high light and set each subsequent octet until all four are set correctly for your network When DHCP is enabled this parameter is automatically configured by the network Gateway The Gateway must be se...

Page 23: ... PIP Secondary image is displayed at 25 of total screen width with Primary image displayed full screen Large PIP Secondary image is displayed at 40 of total screen width with Primary image displayed full screen Split Screen Primary and Secondary images are displayed on equal screen halves with above below letterboxing Split Screen Overscan Primary and Secondary images are displayed on equal screen...

Page 24: ...e Record indicator until the Record button is released 2 13 Image Adjustment Brightness Contrast Button Tap the Brightness Contrast button once to access the Brightness control Tap the button twice to access the Contrast control or tap it three times to access the Backlight control Tap the or buttons to adjust the controls Brightness Control To adjust brightness of the Primary input tap the or but...

Page 25: ...and right corners 3 2 Cleaning Instruction CAUTION Prior to cleaning units should be turned OFF and disconnected from respective power sources CAUTION Severe damage to the unit Do not allow liquids to enter the interior of the unit as severe damage to the unit can result CAUTION Damage to the unit Do not use solvents such as benzene or thinner or any acid alkaline or abrasive detergents Thoroughly...

Page 26: ...y Board Digital Analog HDBaseT ZeroWire Rx Embedded Radiance Ultra 27 90R0104 90R0100 90R0102 90R0109 90R0126 Radiance Ultra 32 90R0108 90R0106 90R0107 90R0110 90R0127 TruColor 32 90R0114 90R0112 90R0113 90R0115 90R0128 NOTE Please reference the appropriate Sales Sheet for detailed information ...

Page 27: ...log Input Output No Input Output HDBaseT Input NOTE 1 3G SDI 1 and 3G SDI 2 accept 3G SDI signals 2 DVI I and DVI D2 3G SDI 1 and 3G SDI 2 RE DRIVE outputs are active only with display powered on 3 ND OS connector is designated for installing firmware upgrades The ND OS connector can also be used for display control See Setup Menu 19 ...

Page 28: ...rts digital and analog RGBS YPbPr signals Analog data appears on pin 8 and pins C1 C5 Pin Signal Pin Signal Pin Signal 1 T M D S DATA 2 11 T M D S DATA 1 3 SHIELD 21 T M D S DATA 0 5 SHIELD 2 T M D S DATA 2 12 Not used 22 T M D S CLOCK SHIELD 3 T M D S DATA 2 4 SHIELD 13 Not used 23 T M D S CLOCK 4 Not used 14 5V POWER 24 T M D S CLOCK 5 Not used 15 GND DVI I IN Only 6 DDC CLOCK 16 HOT PLUG DETECT...

Page 29: ...GND GREEN 12 DDC_SDA 3 BLUE 8 GND BLUE 13 HORIZ SYNC 4 N C 9 5VD 14 VERT SYNC 5 GND 10 SYNC GND 15 DDC_SCL S Video Pin Name Description 1 GND Ground Y 2 GND Ground Y 3 Y Intensity Luminance 4 C Intensity Chrominance HDBaseT HDBaseT utilizes a RJ 45 connector Pin Description 1 HDBT_P0 2 HDBT_N0 3 HDBT_P1 4 HDBT_P2 5 HDBT_N2 6 HDBT_N1 7 HDBT_P3 8 HDBT_N3 ...

Page 30: ...tion 2 TX Transmit Return 3 RX Receive 4 N C No Connection 5 N C No Connection 6 RX Receive Return 7 N C No Connection 8 N C No Connection USB Flash Upgrade Cable part number 35Z0047 is available from NDS Pin Name Description 1 VCC 5 VDC 2 D Data Transmit Return 3 D Data Transmit Return 4 GND Ground ...

Page 31: ...Indicator 4 GND Record Indicator Swap Closing the Swap Pin to GND swaps the position and size of the Primary and Secondary images See Pic ture in Picture Controls 23 for details PIP Size The size of Secondary image increases each time the PIP Size is connected to GND See Picture in Pic ture Controls 23 for details Record Indicator The Record Indicator is displayed while a contact closure to the GN...

Page 32: ...e closed or on side of the display On Off switch Open Off Switch This symbol appears on the open or off side of the display On Off switch CAUTION Degradation of the video signal We recommend that the bend radius of metallic cables be no less than 2 5 inches 63 mm or 7 times the diameter of the cable whichever is greater Sharper bends may damage the cable and or degrade the video signal ...

Page 33: ...el 0 7 V p p 0 7 V p p 0 7 V p p Composite Input Signal Level 0 7 V p p 0 7 V p p 0 7 V p p HDBaseT Input Signal Level 0 85 2 75 V p p 0 85 2 75 V p p 0 85 2 75 V p p Sync On Green SOG 0 7 V p p 0 7 V p p 0 7 V p p RGBS Input Signal Level 0 7 V p p 0 7 V p p 0 7 V p p RGBS Input Sync Level 0 4 4 0 V p p 0 4 4 0 V p p 0 4 4 0 V p p DC Input 24 V 6 25 A 24 V 6 25 A 24 V 6 25 A DC Power Consumption N...

Page 34: ...sh Rate Vertical Frequency 23 98 Hz up to 85 HZ Pixel Clock Pixel Frequency 25 MHz up to 165 MHz The DVI D input can automatically detect any valid digital DVI signal within the resolution vertical refresh and pixel clock ranges specified in the table above Signals outside of any of the specified ranges may not be sup ported SDI and HDBaseT Supported Resolutions SDI and HDBaseT Supported Res oluti...

Page 35: ...s Vertical Resolution lines Vertical Frequency Hz 720 480i 29 97 720 487i 29 97 720 480p 59 94 720 480p 60 720 576i 25 720 576p 50 640 480 60 800 600 60 32 1024 768 60 1280 720p 50 1280 720p 59 94 1280 960 59 94 1280 960 60 1280 1024 60 02 1600 1200 60 1920 1080i 25 1920 1080i 29 97 1920 1080p 50 1920 1080p 59 94 ...

Page 36: ...very of video signals from a source such as an endoscopy camera processor or other video source over a radio frequency link to a ZeroWire Receiver for display of images dur ing endoscopic and general surgical procedures The Radiance Ultra series and ZeroWire G2 wireless video sys tem is a non sterile reusable device not intended for use in the sterile field Warnings Do not use in MR environments F...

Page 37: ...Pairs per OR 2 Pairs RF Power Out 28 dBm MHz EIRP Maximum Range 30 ft 9 14m Data Rate 50 Mbps 3 8 Gb s Power Consumption 8 Watts Maximum EIPR Output Power of Test Frequency Channels Maximum EIPR Output Power of Test Frequency Average EIRP Output Power LRP Low Channel 60 32 GHz 11 7 dBm LRP High Channel 62 79 GHz 12 1 dBm HRP Low Channel 60 48 GHz 29 3 dBm HRP High Channel 62 64 GHz 29 6 dBm Nonint...

Page 38: ...wo ZeroWire systems may be set in multiple rooms providing the rooms are spaced at least 25 feet 7 6 m apart 4 ZeroWire G2 transmitters and receivers should not be installed in metal cabinets or surrounded by metallic objects as this will prevent Transmitter communication with the Receiver Multi System Installation When two paired transmitter and receiver systems are to be installed in a given OR ...

Page 39: ...rce 2 DVI output DVI cable 3 SDI output optional 3G SDI cable 4 Power to display 24 VDC 5 Power to transmitter 24 VDC 6 4 ZeroWire G2 Transmitter Connector Panel 1 2 3 4 5 1 On Off Switch 2 Power Connector 3 DVI Input 4 3G SDI Input 5 USB Port Used for Transmitter firmware update installations not as general purpose I O ...

Page 40: ...cable is included in the display accessory kit SwitchCraft Y Adapter Cable 35X0096 XLR Y Adapter Cable 35X0097 6 6 ZeroWire G2 Transmitter Power Supplies ZeroWire Transmitter and Receiver units can be directly powered with the included 24 VDC power supply 1 2 1 Model numbers of 24 VDC power supplies 2 J3 of the Y adapter or 24 VDC power supply cable connects here When using a power supply select a...

Page 41: ...both Transmitter and Receiver units should be installed so they are aligned vertically and horizontally within 10 Vertical Alignment Vertical alignment should be within 10 Horizontal Alignment Horizontal alignment should be within 10 10 0 10 1 2 3 4 1 Transmitter 2 Primary monitor 3 Receiver 4 Secondary monitor ...

Page 42: ... Transmitter 2 Field shape Elevation The Transmitter and Receiver should be positioned at least 5 feet 1 5 m above the floor be at the same height and preferably with the Transmitter and Receiver front edges parallel and facing each other ...

Page 43: ...Transmitter and Receiver of up to 30 feet 9 1 m However in the case of most OR environments best results are achieved with a horizontal distance of up to 8 feet 2 4 m Min 5 ft 1 5 m Max 8 ft 2 4 m Min 5 ft 1 5 m 1 2 3 4 5 6 7 1 ZeroWire Transmitter 5 Roll stand 2 Primary display 6 Surgical table 3 Secondary display 7 Endoscopy cart 4 ZeroWire Receiver ...

Page 44: ...en tap it once again to access the ZeroWire Link Menu 5 Press and hold the INPUT button for three seconds until the progress bar fills the box 6 At the display mounted ZeroWire Transmitter press and hold the LINK button until the blue Linking LED begins flashing After the Transmitter and Receiver units identify each other and begin linking both the Link ing and Status LEDs will flash rapidly for s...

Page 45: ... a reminder to activate the Transmitter Stage 1 Searching for Transmitter If not activated already activate LINK on ZeroWire Transmitter Stage 2 Establishing Link Stage 3 Wireless Linked When restoring power to a previously linked system the typical sequence of status messages presented on the Receiver display begins with Searching for Transmitter Stage 1 Searching for Transmitter Stage 2 Establis...

Page 46: ... established or verified within 60 seconds the No Transmitter Found status message will be presented on the Receiver display For suggestions on how to solve linking problems see ZeroWire Troubleshooting on page 36 Stage 1 Searching for Transmitter Stage 2 No transmitter found ...

Page 47: ...tter may appear in grays and light colors Adjust the Frequency until the image just fits the screen Hori zontal position adjustment can be used to verify that Frequency is set correctly Line up the image on the left edge of the screen and then shift by one click to the right The image should have one column off the screen on the right side if the Frequency is set correctly Testing and Adjusting Fr...

Page 48: ...ot the display Fails to establish link after attempting to pair Cycle both ZeroWire Transmitter s and Receiver s power Poor or intermittent video Transmitter and Re ceiver are spaced more than 30 feet 9 1 m apart Reduce the spacing between the Transmitter and Re ceiver to 30 feet 9 1 m or less See Maximum Range in section Specifications Transmitter and Re ceiver are not aligned properly Follow the...

Page 49: ... Blue and blinking slowly The unit is scanning for a channel Blue and flashing rapidly Unit is attempting to link Blue and steady The unit is sending Transmitter or receiving Re ceiver video data Blue alternating ON OFF for 3 seconds No Linking Information stored ...

Page 50: ...er might need to take mitigation measures such as relocating or re orienting the equipment The following EMC tables are provided for your reference 8 1 Guidance and Manufacturer s Declaration Electromagnetic Emissions The product is intended for use in an environment as described below The user operator of the product should make sure the device is operated within such an environment Emissions tes...

Page 51: ... 0 5 1 2 kV 0 5 1 kV Conducted RF IEC 61000 4 6 3 V 0 15 MHz 80M Hz 6 V ISM Bands 80 AM 1 kHz Power frequency 50 60 Hz magnetic field IEC 61000 4 8 30 A m 50 or 60 Hz Voltage dips short interruptions and voltage vari ations on power supply input lines IEC 61000 4 11 100 dip 0 5 periods 0 45 90 135 180 225 270 315 100 dip 1 period 30 dip 25 30 periods 50 60 Hz Interrupt 100 drop 5 s NOTE Field stre...

Page 52: ... devices can have an effect on the performance characteristics of the device Therefore such devices must be kept a minimum distance of 30 cm independ ent of any calculation from the insufflator its accessories and cables Rated maximum output power W of transmitter Separation distance in meters according to frequency of transmitter 150kHz to 80 MHz 80 MHz to 800 MHz 800 MHz to 2 7 GHz 0 01 0 12 0 1...

Page 53: ...ce with the instructions may cause harmful interference to other devices in the vicinity FCC Council Directives of European Standards and IEC There is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try t...

Page 54: ... warranted by NDS NDS SPECIFICALLY DISCLAIMS ALL WARRANTIES OF ANY KIND WHETHER EXPRESS IMPLIED AND OR STAT UTORY INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY FITNESS AND OR OF SUITABILITY FOR A PARTICULAR PURPOSE AND NON INFRINGEMENT WITH RESPECT TO ALL NDS PRODUCTS OR SERVICES ANY AND ALL OTHER WARRANTIES REPRESENTATIONS AND OR GUARANTEES OF ANY TYPE NATURE OR EX TENT BE IT IMPLIED...

Page 55: ......

Page 56: ...8 Garching Germany 49 89 31 707 100 info novanta europe novanta com Asia Pacific Novanta Japan East Square Omori 6 20 14 Minamioi Shinagawa ku Tokyo 140 0013 Japan 81 3 5753 2466 info ndssi com Oriental Media Center Suite 2302 Tower C No 4 Guang Hua Road Chao Yang District Beijing 100026 China 86 10 8559 7859 info ndssi com NDS Quality System ISO 13485 FDA Registration 2954921 ...

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