NCR RealPOS 7199 User Manual Download

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Service Level Troubleshooting

3. Open the Edgeport utility and make sure the Port is assigned.

Summary of Contents for RealPOS 7199

Page 1: ...User Guide NCR RealPOS 7199 Thermal Receipt Station Printer Release 1 0 BCC5 0000 5172 Issue B...

Page 2: ...e terms and conditions of an agreement you have with NCR NCR s copyright notice must be included It is the policy of NCR Corporation NCR to improve products as new technology components software and f...

Page 3: ...ply other than the NCR power supply will require you to test this power supply and NCR printer for FCC and CE mark certification Interface Cable A shielded 360 degree interface cable must be used with...

Page 4: ...dungskabel Bei der Benutzung dieses Produkts mu ein abgeschirmtes 360 Grad Verbindungskabel benutzt werden Die Abschirmleitung mu entweder mit dem Rahmens des Ger tes oder der Erde verbunden sein oder...

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Page 7: ...ul interference in which case the user will be required to correct the interference at his own expense Communication Cables Shielded communication cables must be used with this unit to ensure complian...

Page 8: ...rence Statement This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe A respecte toutes les exigences du...

Page 9: ...b dieses Ger t in einem Wohngebiet kann sch dliche St rung verursachen die auf Kosten des Benutzers behoben werden m ssen Kommunikationskabel Dieses Ger t mu in Uebereinstimmung mit Kategorie A FCC Ri...

Page 10: ...A entspricht allen Anforderungen der kanadischen St rung Verursachende Ger te Richtlinie Caution labels information Hot Surface Do not touch Surface chaude Ne pas toucher Sharp edge Keep fingers and...

Page 11: ...000 5174 NCR RealPOS 7199 Thermal Receipt Station Printer Parts Identification Manual PIM BCC5 0000 5173 NCR RealPOS 7197 to 7199 Thermal Receipt Station Printer Migration Guide BCC5 0000 5175 NCR Rea...

Page 12: ...8 Removing the Packing Material 8 Repacking the Printer 9 Cleaning the Printer 10 Cleaning the Cabinet 10 Cleaning the Thermal Print Head 10 Choosing a Location 11 Normal Table Top 11 Wall Mounted 11...

Page 13: ...ous Problems 35 Contacting a Service Representative 35 Chapter 3 Service Level Troubleshooting Diagnostics Overview 37 Startup Level 0 Diagnostics 38 Printer Configuration Level 1 39 Runtime Level 2 D...

Page 14: ...ipt Synchronization 74 Save Parameters 75 Default Lines per Inch 75 Carriage Return Usage 76 Asian Mode 76 Set Font Type option 77 Set Compress Pitch option 77 Set 48 CHARACTER MODE 78 Set PDF417 MAX...

Page 15: ...w 95 Interface 95 Sending Commands 95 Using BASIC to Send Commands 95 RS 232C Interface Option 96 Print Speed and Timing 96 RS 232C Technical Specifications 97 Setting Extra RS 232C Options 97 Etherne...

Page 16: ...on Network Overview 117 Display Format of Configuration Setting Page 118 Top Page 118 Ethernet Configuration Setting Page 119 Save Configuration Message Page 121 Error Message Page 121 TCP IP Setting...

Page 17: ...ones 136 Receipt Station 136 Appendix E Thai Code Page Function Outline 139 Validate Thai Code Page Function 140 Appendix F Arabic Font Support Outline 145 Contextual Forms 145 Word Ligatures 145 Reve...

Page 18: ...ed the contact information in the Ordering Thermal Receipt Paper section Updated the table in the Other Supplies section Added cable routing options in the Connecting the Cables section for power supp...

Page 19: ...liability can help reduce transaction time increasing customer satisfaction and throughput It prints crisp text at a rate of 355mm or 14 inches per second and sharp graphics in 16 levels of grayscale...

Page 20: ...PS A UPC E JAN8 EAN JAN13 EAN Interleaved 2 of 5 Code bar PDF417 GS1 DataBar QR Drop in paper loading Paper Jam Sensor detecting initial jam of paper at platen roller Paper exhaust indicator Support V...

Page 21: ...Code Page 936 Simplified Chinese PC Code Page 949 Korean PC Code Page 950 Mainland China Unicode support UTF 16 Auto knife cut Cover open sensors Industry standard USB communication interface Variant...

Page 22: ...d no regularly scheduled maintenance is required if the recommended paper is used For more information refer to Ordering Thermal Receipt Paper on the facing page If you notice spotty or light print th...

Page 23: ...ust not be attached at the core If the paper is attached to the paper core the print head may be damaged when the paper is exhausted Paper grades available from Iconex Paper Stock Paper Grade Descript...

Page 24: ...ower Cord 1416 C325 0030 UK Power Cord 1416 C321 0030 SEV Power Cord 1416 C320 0030 Australian Power Cord 1416 C322 0030 International Power Cord 1416 C323 0030 Argentina Power Cord 1416 C009 0018 Non...

Page 25: ...1639 K213 0 6 meter Y Cable 1416 C372 0006 1639 K045 Narrow 58mm Width Paper Guide Release 1 0 7199 K058 Ethernet Cable 8 wire 1432 C046 0030 Integrated Terminal Filler Plate 7607 K324 Rear Cable Cove...

Page 26: ...printer Cash drawer cables These cables may be ordered from other equipment suppliers For more information refer to Ordering Paper and Supplies on page 5 DC Power cable External Power Supply USB plus...

Page 27: ...l Receipt Station Printer 9 Repacking the Printer To repack the printer follow these steps 1 Place the printer in the plastic bag and in the foam pack 2 Place the packed printer in the box 3 Secure th...

Page 28: ...int Head Caution Do not spray or try to clean the thermal print head or the inside of the printer with any kind of cleaner as this may damage the thermal print head and electronics If the thermal prin...

Page 29: ...following illustration shows the actual dimensions of the printer but leave several inches around the printer for connecting and accessing the cables Wall Mounted The 7199 Thermal Receipt Station Prin...

Page 30: ...12 NCR RealPOS 7199 Thermal Receipt Station Printer Print the following template to use as a guide for the wall screw position...

Page 31: ...Refer to the images in the next sections for more information 1 Unplug the power supply from its power source 2 Connect the power and the USB communication cables to their respective connectors under...

Page 32: ...14 NCR RealPOS 7199 Thermal Receipt Station Printer USB Cable Connection Note If the power supply cable has a ferrite bead follow the routing shown in the following image...

Page 33: ...ion Printer 15 Different types of Y cable routing method The following cable part numbers can be used for the Y cable 1432 C402 0040 1432 C086 0010 1432 C404 0040 1432 C328 0040 1432 C088 0010 1416 C8...

Page 34: ...6 NCR RealPOS 7199 Thermal Receipt Station Printer RS 232 Cable Connection Option Note If the RS 232 serial cable has a ferrite bead on one side connect the side without the ferrite bead to the printe...

Page 35: ...eceipt Station Printer 17 Note If the power supply cable has a ferrite bead route the cable under the communication connector and cash drawer cable and then to the cable restraints Do the same for the...

Page 36: ...18 NCR RealPOS 7199 Thermal Receipt Station Printer Ethernet Cable Connection Option...

Page 37: ...ncr com support support_drivers_patches asp Host Configuration Verify that the proper hardware has been installed in the host PC The following steps are applicable to systems running on a Windows POS...

Page 38: ...Open Latch the Top Cover Printer Door can be opened by lifting the latch Paper Feed button located on the top front side of the printer USB I F Connector mounted on the PCB Board Printer Status LED h...

Page 39: ...he LED blinks or the host computer indicates that there is a problem refer to Troubleshooting Problems on page 27 for more information 2 To perform a Configuration check optional reset the printer whi...

Page 40: ...y through a transaction Depending on the application the host computer may alert you when the paper is low Amber LED blinks fast the paper is out Change the paper immediately or data may be lost Cauti...

Page 41: ...NCR RealPOS 7199 Thermal Receipt Station Printer 23 2 Remove the used roll...

Page 42: ...steps Note Tear off the end of the new roll so that the edge is loose 1 Place the new roll in the bin with a little extra paper extending over the front Make sure that the paper unrolls from the botto...

Page 43: ...he tear off blade Advancing the Paper To advance the paper follow these steps 1 Press the Paper Feed button on the operator panel to advance the paper The cover must be closed To ensure print quality...

Page 44: ...26...

Page 45: ...nicates the information to the host computer and relies on the application to indicate what the problem is This section describes some problems that you may encounter problems that you can easily fix...

Page 46: ...Refer to Connecting the Cables on page 13 Power supply may be defective If the power supply is plugged in but does not come on order a new power supply Refer to Ordering Paper and Supplies on page 5 A...

Page 47: ...Open the receipt cover and check the knife Clear any jammed paper you can see Tear off any excess paper against the tear off blade Contact a service representative if this does not resolve the problem...

Page 48: ...er location If the print head is overheating because of printing high density graphics continuously reduce the graphics print density If the printer continues to overheat contact a service representat...

Page 49: ...s not resolve the problem Refer to Cleaning the Printer on page 10 Refer to Contacting a Service Representative on page 35 Note The thermal print head does not normally require cleaning if the recomme...

Page 50: ...is stuck in a fully extended position do the following steps to fix it 1 Open the front cover To open the front cover do the following a Unlatch the front cover by pulling on the holes located on bot...

Page 51: ...Troubleshooting Problems 33 2 Flip to open the top cover the cutter blade is in the extended position 3 Remove the jammed paper...

Page 52: ...ea 4 Close the top cover A and then the front cover B When the printer detects that both covers are closed the moving blade automatically retracts the exposed blade back to the cutter module Note The...

Page 53: ...ting a Service Representative For serious problems such as the printer not printing not communicating with the host computer or not turning on contact your NCR authorized service organization to arran...

Page 54: ...36...

Page 55: ...sts during the startup cycle For more information refer to Startup Level 0 Diagnostics on the next page Printer Configuration Level 1 allows configuration of the printer using a Configuration Menu tha...

Page 56: ...ailure causes a fault condition 7 Check if printer Top Cover Printer Door is closed Note Failure causes turning on the Printer Status Amber LED until the Top Cover Printer Door is closed When the last...

Page 57: ...ttings are changed and stored in the non volatile memory the diagnostic setup is exited which saves the settings Caution If you are changing the printer settings make sure to add the correct settings...

Page 58: ...s off the appropriate motors and disables printing to prevent damage Paper out Cover open Knife unable to home Print head too hot Power supply voltage out of range The Printer Status Green LED signals...

Page 59: ...ons interactively as the user goes through the configuration process Caution Be extremely careful in changing any of the printer settings to avoid changing settings that might affect the performance o...

Page 60: ...t 4 Press or click the Paper Feed button based on the number of clicks associated to your desired option as stated on the Main Menu then hold the button down for at least one second to validate The fo...

Page 61: ...Service Level Troubleshooting 3 43 Printer Configuration form indicates the printer individual information and configurations...

Page 62: ...Driver for printer on a Windows POS Ready 7 system follow these steps 1 The printer beeps when it is plugged in to show the USB device is recognized The Driver Software Installation window is display...

Page 63: ...Service Level Troubleshooting 3 45 2 Select Yes The following window is displayed 3 Open Device Manager and then select Receipt EPiC Interface 4 Select the Update Driver Software button...

Page 64: ...3 46 Service Level Troubleshooting 5 Select Browse my computer for driver software 6 Select Browse and then select the Edgeport Driver folder...

Page 65: ...Service Level Troubleshooting 3 47 7 Select Next The system starts installing the printer driver...

Page 66: ...for printers on a Windows 8 system follow these steps 1 The printer beeps when it is plugged in to show the USB device is recognized Device Setup window displays that the Installing Receipt EPiC Inter...

Page 67: ...Service Level Troubleshooting 3 49 3 Select the Update Driver Software button...

Page 68: ...3 50 Service Level Troubleshooting 4 Select Browse my computer for driver software 5 Select Browse and then select the Edgeport Driver folder...

Page 69: ...Service Level Troubleshooting 3 51 6 Select Next...

Page 70: ...3 52 Service Level Troubleshooting The system starts installing the USB Virtual COM port driver for printers...

Page 71: ...Service Level Troubleshooting 3 53 When the installation is complete the following window is displayed...

Page 72: ...s 8 system follow these steps 1 The printer beeps when it is plugged in to show the USB device is recognized The Device Setup window displays that the Installing Receipt EPiC Interface process is ongo...

Page 73: ...Service Level Troubleshooting 3 55 4 Select Browse my computer for driver software 5 Select Browse and then select the Edgeport Driver folder 6 Select Next...

Page 74: ...3 56 Service Level Troubleshooting The system starts installing the printer driver When the installation is complete the following window is displayed...

Page 75: ...ws POS Ready 7 system follow these steps 1 Open the Device Manager window 2 Make sure that the NCR 7197 Receipt Printer and the EPIC Port are installed Note The NCR 7197 Receipt Printer is the defined...

Page 76: ...3 58 Service Level Troubleshooting 3 Open the Edgeport utility and make sure the Port is assigned...

Page 77: ...Manager window 2 Make sure that the NCR 7197 Receipt Printer and the EPIC Port are installed Note The NCR 7197 Receipt Printer is the defined USB VID PID Vendor ID Product ID of the NCR Single Statio...

Page 78: ...3 60 Service Level Troubleshooting 3 Open the Edgeport utility and make sure the Port is assigned...

Page 79: ...e Manager window 2 Make sure that the NCR 7197 Receipt Printer and the EPIC Port are installed Note The NCR 7197 Receipt Printer is the defined USB VID PID Vendor ID Product ID of the NCR Single Stati...

Page 80: ...3 62 Service Level Troubleshooting 3 Open the Edgeport utility and make sure the Port is assigned...

Page 81: ...ndows POS Ready 7 To uninstall the printer driver on a Windows POS Ready 7 system follow these steps 1 Open the Edgeport utility 2 Select the Advanced tab 3 Select the Uninstall button and then follow...

Page 82: ...3 64 Service Level Troubleshooting 4 Select Yes The system uninstalls the driver and then displays the following window 5 Select Yes to completely uninstall the driver and to restart the PC...

Page 83: ...ows 8 To uninstall the printer driver on a Windows 8 system follow these steps 1 Open the Edgeport utility 2 Select the Advanced tab 3 Select the Uninstall button and then follow the on screen instruc...

Page 84: ...3 66 Service Level Troubleshooting 4 Select Yes The system uninstalls the driver and then displays the following window 5 Select Yes to completely uninstall the driver and to restart the PC...

Page 85: ...To uninstall the printer driver on a Windows 8 system follow these steps 1 Open the Edgeport utility 2 Select the Advanced tab 3 Select the Uninstall button and then follow the on screen instructions...

Page 86: ...3 68 Service Level Troubleshooting The system uninstalls the driver and then displays the following window 5 Select Yes to completely uninstall the driver and to restart the PC...

Page 87: ...ort Configuration Methods Automatic Default When the printer is plugged into the USB port of the host and the drivers are loaded the printer will default to the next available serial port number In ma...

Page 88: ...d to set the following RS 232C specific settings Set a baud rate 115200 57600 38400 19200 9600 baud Set the number of data bits to seven or eight Set the number of stop bits to one or two Enable or di...

Page 89: ...erface Settings Standard Model USB Interface setting can be changed by selecting USB Type in the Hardware menu USB Type ION EpiC 1 Click NonION NHPI 2 Clicks NonION PRTR 3 Clicks Enter code then hold...

Page 90: ...3 72 Service Level Troubleshooting Ethernet Interface Settings Option Press the Paper Feed button for the communications settings you want...

Page 91: ...Service Level Troubleshooting 3 73...

Page 92: ...ransmit Peripheral Device Status 1B 76 Transmit Printer Status 1D 49 n Transmit Printer ID 1D 72 n Transmit Status Regarding Mode1 and Mode2 the command status sequence is completely the same The only...

Page 93: ...the selected communication settings or to return to the communication settings to select additional options Press the Paper Feed button for the option you want Default Lines per Inch This function all...

Page 94: ...epending on the application Some applications expect the command to be ignored while others use the command as a print command Press the Paper Feed button for the carriage return usage you want Asian...

Page 95: ...ntly changing other settings that might affect the performance of the printer Press the Paper Feed button for the option you want to choose Set Compress Pitch option Set Compress Pitch command using t...

Page 96: ...the user to select the print columns for the PDF417 bar code printing The selections are 9 or 14 columns The end result is the height of the bar code printing The default setting is 9 columns RS485 do...

Page 97: ...e performance of the printer Press the Paper Feed button for the platen waiting time you want Set Compatibility Top Margin option Set Compatibility Top Margin using the configuration menu Answer No to...

Page 98: ...anging other settings that might affect the performance of the printer Press the Paper Feed button for the USB type you want Set USB Speed Set the USB speed using the configuration menu Select Hardwar...

Page 99: ...ton for the receipt print mode you want Print Density This function makes it possible to adjust the energy level of the print head to darken the printout An adjustment should only be made when necessa...

Page 100: ...leshooting If 1 click was selected it is printed as follows Power Supply This function allows the user to set the maximum power for the printer to the below modes available Press the Paper Feed button...

Page 101: ...t affect the standby mode After power on it will go to standby mode if it does not receive any transaction data in 60 seconds After one transaction it will go to standby mode if it does not receive an...

Page 102: ...hanging any of the printer settings to avoid inadvertently changing other settings that might affect the performance of the printer Press the Paper Feed button for the Shift Time to Power Off you want...

Page 103: ...for the receipt thermal printer to 58mm or 80mm wide Press the Paper Feed button for the paper width option you want Set Paper Low Detection Paper Low Sensor makes it possible to enable or disable the...

Page 104: ...the user to set the color paper option to Monochrome or Color Paper Press the Paper Feed button for the option you want Set Buzzer Tone This function allows the user to set the Buzzer Tone to Low Midd...

Page 105: ...o the questions printed on the receipt until you come to the instructions for power LED control Caution Be extremely careful in changing any of the printer settings to avoid inadvertently changing oth...

Page 106: ...symbol Code page 860 Portuguese Code page 862 Hebrew Code page 863 French Canadian Code page 864 Arabic Code page 865 Nordic Code page 866 Cyrillic Code page 874 Thai Code page 1252 Windows Latin 1 C...

Page 107: ...Paper Feed button twice as short click and hold the button until a beep sound is generated The following submenu will be displayed 2 To set code page press feed key 5 times as short click and hold the...

Page 108: ...3 90 Service Level Troubleshooting...

Page 109: ...ese conditions occur and indicates the state or mode of the printer The Printer Status LED has 3 colors green amber and red LED indication for Printer Status LED is shown as below Printer Status LED E...

Page 110: ...OR Bezel LED Memory Error RED 1 Blink Pause 5 seconds Thermal Head Disconnected RED 2 Blink Pause 5 seconds Thermal Head Abnormal Temperature RED 2 Blink Pause 5 seconds Cover Open AMBER 3 Blink Pause...

Page 111: ...Service Level Troubleshooting 3 93 PC Board Connector Locations and Designations Driver Board...

Page 112: ...roubleshooting Fuse Location and Information Refer to the following table for more information Location Part Description Specifications F1 25H3000G skygate or equivalent 125V 3A F2 25H5000G skygate or...

Page 113: ...odel supports the Ethernet communication interface Sending Commands Once the communication link is established commands can be sent to the printer This section describes how to send commands to the pr...

Page 114: ...ire receipt without pausing between characters or lines transmitted If the application sends data at 9600 baud and pauses between lines for as little as 50 milliseconds the printer will never be able...

Page 115: ...0 4 seconds 0 4 seconds 44 20 0 88 seconds 0 44 seconds 0 2 seconds 44 40 1 76 seconds 0 88 seconds 0 4 seconds RS 232C Technical Specifications This section describes the pin settings for the connec...

Page 116: ...Socket UDP Socket SNMP DHCP HTTP Transport Layer TCP UDP Network Layer IP ICMP ARP Data Link Layer CSMA CD Physical Layer 10BASE t 100BASE TX IEEE802 3 Conforming Auto negotiation 10 100Mbps Full Hal...

Page 117: ...nsport protocol UDP IP MIB support Part of MIB II RFC1213 Part of HOST Resource MIB Part of Printer MIB PDU support Get Request Get Next Request Get Response Trap Port number of Server 161 Port number...

Page 118: ...to configure IP address Subnet mask Default Gateway DHCP DHCP address TCP max connection Ethernet Physical LAN Speed LAN Real Time Command Protocol Link Down Timeout TCP idle Timeout TCP Port number...

Page 119: ...and receive the batch status commands and its statuses When Ethernet RTC Protocol setting is TCP it is used by sending and receiving of Real Time command 1 Client PC connects to the TCP socket via the...

Page 120: ...hen Ethernet RTC Protocol setting is UDP 1 Client PC connects to the UDP socket via the defined port number of the printer 2 Client PC sends the status command and receives the status from the printer...

Page 121: ...able Connector RS 232C Connector Ethernet Connector Cash Drawer Connector Power Cable Connector The control cards received 24VDC 10 power via a 3 pin Mini DIN plug which mates with an integral shielde...

Page 122: ...ST function with Type A connector and the second port is for the Device function with Type B connector It does not support USB host port and device port at the same time USB Version Version 2 0 High s...

Page 123: ...Communication 4 105 RS 232C Communication Connector Pin Assignments The serial I F connector is 9pin D SUB Male type connector with the following pin assignments...

Page 124: ...ndard Fully integrated IEEE 802 3 802 3u 100 Base TX 10 BASE T Physical Layer Speed Auto Negotiation 10Mbps 100Mbps Full Half Duplex Connector Pin Assignment The Ethernet I F connector is an 8P8C modu...

Page 125: ...ion 4 107 Cash Drawer Connector and Pin Assignments The Cash drawer connector is located at the rear of the printer The Cash drawer connector is a 6 pin modular type connector with the following pin a...

Page 126: ...4 108...

Page 127: ...ng the printer to customize Unless otherwise noted any of the commands may be used in any combination to communicate with the printer from a program in a host computer To allow the graceful handling o...

Page 128: ...5 110...

Page 129: ...r Boot Firmware Boot Firmware for Ethernet Main Firmware Single Byte Font Two Byte Receipt Font Two Byte Slip Font The Single Byte Font file has a file extension of sfn It is the font used for OEM Cod...

Page 130: ...be noted The noted font files are included on LPIN A370 0050 0000 or are available from the NCR web site under Retail Solution Specific Printer Firmware The asterisk denotes that the printer is prelo...

Page 131: ...he download type f Download IMF program for 7168 23X3 22X3 1223 7167 6321 9001 m Download firmware main program i Download firmware IPL program l Download firmware IPL LAN program for 7197 5XX1 6XX1 7...

Page 132: ...____ default Print printer configuration form noprint___ _____ Bypass printing printer configuration form status opt Optional for Return Status Optional Parameter noretstat default Utility will not re...

Page 133: ...Boot Firmware for LAN 7198RoL_V5464 mfw 7198 RoL Printer Main Firmware Note These are examples only The firmware version varies based on the printer and as updates are provided To re flash a firmware...

Page 134: ...6 116...

Page 135: ...be accessed by connecting the Host PC to the printer via the network and inputting the printer s IP address in the Web browser address bar Example http 192 168 1 1 main html in the Web browser The Ho...

Page 136: ...ng Page This section discusses the display format of the Ethernet Network Configuration page Top Page On the Top page the Show Configuration button is displayed when it is selected the Ethernet Config...

Page 137: ...Select an option from the drop down list 2 Select SAVE CONFIGURATION to save the new Ethernet configuration in the printer ROM Note If all values are valid and the saving process is successful the Sav...

Page 138: ...7 120 Configuration Network...

Page 139: ...at the new Ethernet configuration is successfully saved To apply the new configuration to the printer select RESET PRINTER Error Message Page On the Error Message page users are informed that the new...

Page 140: ...effective when Get IP Address is Manual Get IP Address Manual Select method of acquiring IP Address Selectable method is Manual or DHCP base on the Printer Dip Switch Setting If Printer Dip Switch 1...

Page 141: ...maximum number hosts that can be connected 1 6 Time of Time out for Link Down 120 min Set time of time out for link down 0 120 min When this value is 0 Time out disables Time of Time out for Idle 2 mi...

Page 142: ...lt value Detail MAC Address ____ Show MAC Address of the printer Ethernet interface This is the unique value for each Ethernet interface and show only Physical Layer Auto Select connection Speed and D...

Page 143: ...lic Show SNMP community read only name Maximum length is 16 characters Read Write Set SNMP community read write name Maximum length is 16 characters SNMP IP Trap1 Setting Items Default value Detail TR...

Page 144: ...Trap2 Setting Items Default value Detail TRAP Disable Select whether SNMP TRAP is Enable or Disable Address 0 0 0 0 Set address of host that receives SNMP TRAP Community Name Set SNMP TRAP community n...

Page 145: ...zontal Character Pitch 15 6 characters per inch Standard 20 3 characters per inch Compressed Columns maximum For 80 mm paper 44 Columns Standard 56 Columns Compressed For 58 mm paper 32 Columns Standa...

Page 146: ...cing 7 52 lines per inch default 8 47 8 13 7 81 7 25 7 00 5 98 lines per inch and variable lines per inch Print Zone 2 83 inches maximum Noise 57 dBA Sound Pressure ISO 7779 ECO Paper reduction Power...

Page 147: ...r consumption is 55W NCR 60W Power Supply Mode NCR 60W Ext Pwr Maximum allowable printing cycle power consumption is 60W NCR 75W Power Supply Mode NCR 75 Ext Pwr Maximum allowable printing cycle power...

Page 148: ...ing out and stabilizing at room temperature Reliability The numbers in the table refer to the Mean Cycle Between Failure MCBF for the items indicated Note Reliability statistics are based on averages...

Page 149: ...o flash the firmware and font files to the printer Note For the detailed procedure refer to the NCR Printer Flash Utility Owners Guide from the NCR web site http www5 ncr com support support_drivers_...

Page 150: ......

Page 151: ...ed to set the printer ECO setting from the utility For detailed procedure refer to the Lean Receipt utility user manual from the NCR web site http www5 ncr com support support_drivers_ patches asp Cla...

Page 152: ......

Page 153: ...racters printed on the receipt station Receipt Station The following two illustrations show the dot patterns of sample characters for standard pitch 15 6 CPI and compressed pitch 20 3 CPI Note Compres...

Page 154: ...columns per line Graphics 576 addressable bits The minimum print line height is 24 dots for characters and 24 dots for graphics The standard print line height is 27 dots or 3 38 mm 0 133 inches for c...

Page 155: ...e minimum print line height is 24 dots for characters and 24 dots for graphics The standard print line height is 27 dots or 3 38 mm 0 133 inches for characters with three extra dot rows Refer to the i...

Page 156: ......

Page 157: ...supports Thai character but some characters of them define only a part of one character Actual Thai character is made up of a combination of some characters maximum 4 characters in CP 874 for one Tha...

Page 158: ...of a maximum 4 parts Top level Above level Base line and Below level Top Level places the Top level characters only Top level character is placed on the Above characters Above Level places the Above...

Page 159: ...ave a top and below level Top level Above level characters Characters encircled in blue are Top level Above level characters Characters encircled in red and purple and the character can be both top an...

Page 160: ...aracter or Top character 7199 RealPOS Thermal Receipt Station checks whether these Thai characters are valid for the current Base character If valid 7199 RealPOS Thermal Receipt Station merges the cha...

Page 161: ...C t Select character code table Note Same as ESC R ESC Set cancel the user defined character set ESC L Set page mode ESC S Select standard mode FF Form Feed in page mode Limitation The unicode command...

Page 162: ......

Page 163: ...bove mentioned features are not available and Codepage 1256 isolated characters are printed in fixed pitch Contextual Forms Arabic letters have contextual forms depending on surrounding letters in the...

Page 164: ...rtional Font The printer has the following resident proportional characters for Arabic functions Unicode base Lower characters 0020 007F Arabic Basic 0600 06FF 225 characters Arabic Supplement 0750 07...

Page 165: ...Please see the command description of Print Characteristic Commands in detail Invalid command list The following table contains a list of commands that are not available if a new Arabic character is...

Page 166: ...Select or Cancel Upside Down Printing Mode US ENQ Selects Superscript or Subscript Modes The following table contains a list of commands which are ignored if the command is sent in the middle of a lin...

Page 167: ...Arabic Font Support F 149 Horizontal Positioning Commands Ex HT Horizontal Tab 6 12 18...

Page 168: ...F 150 Arabic Font Support Invalid command sample Ex ESC DC2 Select 90 Degree Counter Clockwise Rotated Print...

Page 169: ...Arabic Font Support F 151 Invalid command in middle of the line example It is invalid for the middle of the line Ex DC2 Select Double Wide Characters...

Page 170: ...F 152 Arabic Font Support Printing Layout Over the Area If the Arabic character line exceeds printable area it will be printed as bellows...

Page 171: ...60 Portuguese PC Code Page 862 Hebrew PC Code Page 863 French Canadian PC Code Page 864 Arabic PC Code Page 865 Nordic PC Code Page 866 Cyrillic PC Code Page 1252 Windows Latin 1 PC Code Page 1256 Ara...

Page 172: ...F 154 Arabic Font Support Code Page 950 Code Page 437 850 852 and 858...

Page 173: ...Arabic Font Support F 155 Code Page 860 862 863 and 864...

Page 174: ...F 156 Arabic Font Support Code Page 865 866 874 and 1252...

Page 175: ...Arabic Font Support F 157 Code Page 1256 and Katakana...

Page 176: ...F 158 Arabic Font Support Code Page 932...

Page 177: ...Arabic Font Support F 159 Code Page 932 continuation...

Page 178: ...F 160 Arabic Font Support Code Page 932 continuation...

Page 179: ...Arabic Font Support F 161 Code Page 932 continuation...

Page 180: ...F 162 Arabic Font Support Code Page 932 continuation...

Page 181: ...Arabic Font Support F 163 Code Page 932 continuation...

Page 182: ...F 164 Arabic Font Support Code Page 932 continuation...

Page 183: ...Arabic Font Support F 165 Code Page 932 continuation...

Page 184: ...F 166 Arabic Font Support Code Page 932 continuation...

Page 185: ...Arabic Font Support F 167 Code Page 936 Simple Chinese...

Page 186: ...F 168 Arabic Font Support Code Page 936 Simple Chinese Continuation...

Page 187: ...Arabic Font Support F 169 Code Page 936 Simple Chinese Continuation...

Page 188: ...F 170 Arabic Font Support Code Page 936 Simple Chinese Continuation...

Page 189: ...Arabic Font Support F 171 Code Page 936 Simple Chinese Continuation...

Page 190: ...F 172 Arabic Font Support Code Page 936 Simple Chinese Continuation...

Page 191: ...Arabic Font Support F 173 Code Page 936 Simple Chinese Continuation...

Page 192: ...F 174 Arabic Font Support Code Page 936 Simple Chinese Continuation...

Page 193: ...Arabic Font Support F 175 Code Page 936 Simple Chinese Continuation...

Page 194: ...F 176 Arabic Font Support Code Page 936 Simple Chinese Continuation...

Page 195: ...Arabic Font Support F 177 Code Page 936 Simple Chinese Continuation...

Page 196: ...F 178 Arabic Font Support Code Page 936 Simple Chinese Continuation...

Page 197: ...Arabic Font Support F 179 Code Page 949 Korean...

Page 198: ...F 180 Arabic Font Support Code Page 949 Korean Continuation...

Page 199: ...Arabic Font Support F 181 Code Page 949 Korean Continuation...

Page 200: ...F 182 Arabic Font Support Code Page 949 Korean Continuation...

Page 201: ...Arabic Font Support F 183 Code Page 949 Korean Continuation...

Page 202: ...F 184 Arabic Font Support Code Page 949 Korean Continuation...

Page 203: ...Arabic Font Support F 185 Code Page 949 Korean Continuation...

Page 204: ...F 186 Arabic Font Support Code Page 949 Korean Continuation...

Page 205: ...Arabic Font Support F 187 Code Page 949 Korean Continuation...

Page 206: ...F 188 Arabic Font Support Code Page 949 Korean Continuation...

Page 207: ...Arabic Font Support F 189 Code Page 949 Korean Continuation...

Page 208: ...F 190 Arabic Font Support Code Page 949 Korean Continuation...

Page 209: ...Arabic Font Support F 191 Code Page 949 Korean Continuation...

Page 210: ...F 192 Arabic Font Support Code Page 949 Korean Continuation...

Page 211: ...Arabic Font Support F 193 Code Page 949 Korean Continuation...

Page 212: ...F 194 Arabic Font Support Code Page 949 Korean Continuation...

Page 213: ...Arabic Font Support F 195 Code Page 950 Traditional Chinese...

Page 214: ...F 196 Arabic Font Support Code Page 950 Traditional Chinese Continuation...

Page 215: ...Arabic Font Support F 197 Code Page 950 Traditional Chinese Continuation...

Page 216: ...F 198 Arabic Font Support Code Page 950 Traditional Chinese Continuation...

Page 217: ...Arabic Font Support F 199 Code Page 950 Traditional Chinese Continuation...

Page 218: ...F 200 Arabic Font Support Code Page 950 Traditional Chinese Continuation...

Page 219: ...Arabic Font Support F 201 Code Page 950 Traditional Chinese Continuation...

Page 220: ...F 202 Arabic Font Support Code Page 950 Traditional Chinese Continuation...

Page 221: ...Arabic Font Support F 203 Code Page 950 Traditional Chinese Continuation...

Page 222: ...F 204 Arabic Font Support Code Page 950 Traditional Chinese Continuation...

Page 223: ...Arabic Font Support F 205 Code Page 950 Traditional Chinese Continuation...

Page 224: ......

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NCR RealPOS 7199, User Manual

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