iv
Returning Defective Hardware for Service
Use the following procedure to report/return defective hardware.
Call the
NCR Customer Care Center
at 1-800-262-7782 and have the following information
available when you place the call.
•
Class/Model number of the defective equipment
•
Serial Number of the defective equipment
•
Equipment location in the store
•
Description of the problem, including any system error codes, error condition, or
guidance to the area of failure.
The NCR Agent will provide you with a work order number, which serves as your
Return Material Authorization (RMA). Please provide the RMA on the outside of the
shipping box.
Note:
A work order must be opened for each device that is shipped for repair.
Summary of Contents for 7772 Series
Page 1: ...User Guide NCR CX7 All in One POS 7772 BCC5 0000 5363 Issue A...
Page 11: ...ix Revision Record Issue Date Remarks A Jul 2019 First Issue...
Page 12: ...x...
Page 25: ...Product Overview 1 13 Label Locations CX7 with Base...
Page 26: ...1 14...
Page 92: ...8 80 BIOS Updating Procedure c Press Start to load the image...