Trouble shooting
• Do not use other functions that are not mentioned in this user's manual.
•
In case a problem occurs with your TV, please take the following steps first.
•
If you still have the problem, tum the power off and contact
our service support
team
Problem
The screen does not appear.
The screen appears too
slowly after the power is turned on.
Screen is too bright or too dark.
Screen is too large or too small.
Stripes appear on the screen and it
shakes.
The screen does not move.
Screen appears, Voice is not heard
Remote control does not work
Action
Is the power plug puled out? Insert the power plug.
Press the power button of the remote control.
F
or 12V use, check
battery charge
This problem occurs for a brief time in the process of
image elimination processing in order to hide temporary screen noise
that occurs when the power is turned on. But if the screen does not
come after 1 minute contact
our service support team
Perform brightness adjustment or Contrast adjustment.
Adjust the screen size.
Stop using wireless telephones, hair driers and electric drills.
Press the PAUSE button. Chock if the Pause button is pressed on
external equipment.
1. Press the "MUTE"button.
2. Increase the sound level by pressing volume adjustment button.
3. Check if sound terminal of external input is connected property.
4. Check if audio cables are connected properly.
5. Select and check the other input.
If the sound still does not work and the other channels are the
same after you have done as the above, contact
our service support
team
1. Check if main power is On.
2. Check that the batteries of the remote controller were loaded
properly.
3. Check to see
i
f
any obstacle exists between the TV and
the remote control, then remove it, if any.
4. If the batteries have no power, replace them with two new
batteries.
• This TV is for household use and registered as harmless on electromagnetic waves.
•
Therefore, you can use it in every location as well as residential areas.
•
N
CE Smart TV is also suitable for RV use under limited circumstances. 12V
/
24
0
V power
is applicable.
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