NCast Presentation Recorder Reference Manual
which will create a .zip file of recently logged activity. Make a note of the time of the incident (if known) and
forward this information to NCast for analysis.
3.11. U
PDATE
T
OOL
The Update Tool page lists the current release(s) of software available for this Presentation Recorder. If no
information is listed then there is a problem reaching the update server. The Update Tool requires HTTP
access to the external Internet to function correctly. If this access is firewalled or if the HTTP proxy settings
are not correctly employed, then update listings and software updates are not available. There may also be a
problem with the settings for the DNS servers as well.
Once the “Update” button is pressed the Presentation Recorder downloads a list of required files and their
timestamps. Files which are missing or out-of-date are downloaded and installed. The unit will then reboot
and becomes ready for service again with the new software release.
Configuration files are not altered during this process. All Unit, Channel, Source and other settings should
remain intact through this update.
File system verification and new file download may take some time, so allow the unit to reboot on its own
and do not prematurely hit the reset switch as that could damage the filesystem and cause the unit to fail to
restart.
NCast Corporation
Revision 1.1
Page 40
