Quick Start
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Troubleshooting
If problems occur when using the mobile, please try the fol-
lowing tips. If the problem is not solved, please contact
your vendor.
The mobile phone cannot be powered on
1.
The battery voltage is too low.
Please recharge the battery.
2.
The power on key is not pressed long enough.
Please press power on key for more than three seconds.
3.
The connection to the battery is bad.
Please assemble the battery again or carefully clean the
contact points of the battery.
4.
The SIM card has a failure.
Please check or replace the SIM card.
The phone has insufficient standby time
1.
The battery performance is reduced because of the age
of the battery.
Please contact your vendor for a replacement battery.
2.
Too many programs running.
Please reduce the number of running programs.
The phone is not charging
1.
Poor electrical contact.
Please check and replace any dirty or broken plugs.
2.
Input voltage is too low.
Please charge for about half an hour first, remove the
plug, wait a minute and then continue charging.
3.
A battery fault has occurred.
Please contact your vendor for a replacement battery.
4.
A wrong Charger is used.
Please change to an approved charger.
5.
The charger has a fault.
Please change the charger.
