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Navini Networks, Inc.  

 

 

 

 

Ripwave MX Surfer Modem User Guide 

21 

English_Surfer_User_Guide_2007-05-04_40-00444-00Ra(6.X) 

Upgrading 
Surfer Software 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

There are three different ways to upgrade the software that makes 
the Surfer Modem work.  
 

 

Your Service Provider may perform an over-the-air upgrade, 
where the new software files are transferred wirelessly from the 
Base Station to your Modem. 

 

 

Your Service Provider may provide a downloadable web file or 
CD-ROM with software to be installed on your PC to upgrade 
the Modem.  

 

 

Your Service Provider may instruct you to use your Navini 
Diagnostics software to upgrade the Modem software load.  

 
The latter two methods are used only if the Modem was not 
powered on during the over-the-air upgrade process. The upgrade 
is normally transparent to the user; in other words, there should be 
no noticeable service interruption. The web or CD upgrade comes 
with instructions and takes a minimal amount of time to complete. 
 

          

Note:

 If you use NavDiag to upgrade your Modem software load, the 

 

computer connected to your Modem must already have an IP address. If 

 

your computer does not have an IP address, contact your Service 

 

Provider. If you attempt to upgrade your Modem software through the 

 

NavDiag and the computer does not have an assigned IP address, you 

 

may see one of the following error messages: 

 
 
 
 
 
 
 
 
 
 
 
 
 
 

 

 

 
 
 
 
 
 

Summary of Contents for Ripwave Surfer 1239

Page 1: ...els Part Number 40 00444 00R Revision A Version 1 0 May 4 2007 Proprietary All information disclosed by this document is the proprietary property of Navini Networks Inc and is protected by copyright t...

Page 2: ...NTORY 6 SURFER MODEL 6 MINIMUM COMPUTING REQUIREMENTS 6 PHYSICAL CHARACTERISTICS OVERVIEW 7 INSTALLING SURFER 8 ACCESSING THE INTERNET ERROR BOOKMARK NOT DEFINED TROUBLESHOOTING ERROR BOOKMARK NOT DEF...

Page 3: ...rieval systems without the express written permission of Navini Networks Inc Navini Networks is a registered trademark The Navini Networks logo Zero Install Ripwave Unwired by Navini and Surfer are tr...

Page 4: ...ning Do not use any soaps or liquid cleaners 4 Follow all airport and FAA regulations when using the equipment on or near aircraft 5 Only operate the equipment from the type of power source s indicate...

Page 5: ...o correct the interference by one or more of the following measures 1 Reorient or relocate the receiving antenna 2 Increase the separation between the equipment and the receiver 3 Connect the equipmen...

Page 6: ...odem package Your package should contain the following Surfer Modem unit AC power adapter Ethernet cable for PC to Modem connection Installation CD that includes the following User Guide Navini Diagno...

Page 7: ...physical characteristics of the Surfer Modem The light LED on the top back of the unit gives you an indication of Surfer s operational status To provide you a wireless connection to the Internet Surf...

Page 8: ...ching diversity and Smart Beamforming signals No external antenna required in most environments Automated over the air software upgrades The following instructions explain how to install the Surfer Mo...

Page 9: ...ion If there is still a problem contact the supplier from whom you obtained your Modem 5 Turn the computer on log in Now that Surfer is installed and powered on you should be able to access the Intern...

Page 10: ...creenshots shown in these instructions were taken from a laptop with Windows 2000 If you have a Windows XP or other Operating System the screens you see may vary from the screens shown in the instruct...

Page 11: ...d click OK to continue Windows 2000 Screen 7 The progress bar indicates the files being installed Windows 2000 Screen 8 The NavDiag Introduction screen appears Click Next to continue Windows 2000 Scre...

Page 12: ...ntinue Note The default installation folder provided by the software is shown in the illustration Windows 2000 Screen 11 The Choose Shortcut Folder screen appears Select the default In a new Program G...

Page 13: ...ion files are loaded 14 At the Install Complete screen click Done to close the window Windows 2000 Screen To open the Navini Diagnostics software application double click on the Navini Diagnostics ico...

Page 14: ...this indicates a connection is interrupted In the picture below the Modem has lost communication with the Base Station Signal Strength and Signal Quality are dynamic bar areas of NavDiag that indicate...

Page 15: ...odem SNR is measured in decibels Like Signal Strength the quality of the signal is represented by the number of bars and their color Green indicates an excellent signal Orange indicates a good signal...

Page 16: ...tware currently loaded in the active side and standby side of the Modem s flash memory The two letters in parenthesis following the release number indicate the type of software load JD indicates Joint...

Page 17: ...d store the log files created by the CPE Logging function on your computer By default this box is checked which means the Service Provider can monitor your Modem The Trend Analysis screen lets you vie...

Page 18: ...se to release The About screen provides vital information such as the version of the Navini Diagnostics software currently installed on your computer It also provides a web site address and telephone...

Page 19: ...ts shown in these instructions were taken from a laptop with Windows 2000 If you have a Windows XP or other Operating System the screens you see may vary from the screens shown in the instructions Ste...

Page 20: ...cause damage to the plastic shell or the electronic circuitry Keep the Modem away from high temperatures Heat can cause damage to the plastic shell or the electronic circuitry Use only a mild detergen...

Page 21: ...our Navini Diagnostics software to upgrade the Modem software load The latter two methods are used only if the Modem was not powered on during the over the air upgrade process The upgrade is normally...

Page 22: ...n the desktop A work around is to change the compatibility setting to Windows 2000 before installing NavDiag To change the compatibility setting right click on the NavDiag exe file and select Properti...

Page 23: ...e_2007 05 04_40 00444 00Ra 6 X 23 23 Step 3 Right click on the NavDiag file and select Properties Step 4 Select the Compatibility tab Step 5 Click on the check box next to Run this program in compatib...

Page 24: ...and right click on it Select Open This starts the installation NOTE 1 The following screen may or may not appear depending on your computer configuration If it does appear select the Allow option NOT...

Page 25: ...r your particular configuration IP addresses can be assigned to the devices dynamically via a DHCP server as Fixed or Static IP assignments or Point to Point Protocol Over Ethernet PPPoE When a PC tha...

Page 26: ...all Directory C Program Files NavDiag Status SUCCESSFUL Get Registry Entry Key HKEY_LOCAL_MACHINE SOFTWARE Navini Networks NavDiag ValueName InstallDirectory Status WARNING Additional Notes WARNING Wi...

Page 27: ...stics exe Install All LaunchAnywhere Java Executable Components Status SUCCESSFUL Install Directory C Program Files NavDiag data Status SUCCESSFUL Install Directory C Program Files NavDiag data images...

Page 28: ...nstall Directory C Documents and Settings luis Start Menu Programs NavDiag Status SUCCESSFUL Create Shortcut C Documents and Settings luis Start Menu Programs NavDiag Navini Diagnostics lnk Status SUC...

Page 29: ...eement whether in printed or machine readable format Buyer acquires only the right to use the Software and related Documentation subject to the terms and conditions of this Agreement Buyer promises to...

Page 30: ...hts as provided for in FAR 48 CFR 52 227 14 June 1987 or DFAR 48 CFR 252 227 7013 Oct 1988 as applicable ARTICLE 3 TRADE SECRETS 3 1 Trade Secret Navini Networks Inc considers the licensed Software co...

Page 31: ...E FEE CHARGED FOR EACH SPECIFIC ITEM OF SOFTWARE LICENSED ARTICLE 5 LIMITATION OF LIABILITY 5 1 Consequential Damages TO THE MAXIMUM EXTENT PERMITTED BY THE APPLICABLE LAW IN NO EVENT SHALL NAVINI NET...

Page 32: ...ith respect to the Software including Section 16 Buyer is fully liable and responsible for any damages indirect or direct and costs that Navini Networks Inc may incur if Buyer appoints a subcontractor...

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