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4

STEP 3  After Installing

  Opening All the Valves

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Gas Valve

Closed

Open

Power ON

Adjust the Water Temperature

View Basic Information

Resetting the Water Heater

To turn the water heater on, press the Power 

button ( ). 
When the power is on for the first time, you 

must complete the start-up wizard. The 

temperature will appear on the front panel 

display after then when the power is on.

Press the Up button ( ) or the Down button ( ) 

until the desired temperature appears on the 

display. You can adjust the temperature while 

the display is flashing. Once the display stops 

flashing, the temperature setting is stored.

To access to view the water heater’s operating 

conditions, configure the DHW temperature, or 

review the error history, press the Menu button (

).

Note

If resetting does not solve the problem, refer to the troubleshooting 

section of the User’s Information Manual or contact the service center.

If an error message appears, you can try resetting 

the water heater to resolve the problem. To reset 

the water heater, press the Back button ( ).

1

Open

Closed

2

3

4

5

Shut off the manual gas valve.

Open a hot water faucet to turn 

on the unit. 

Shut off the hot water faucet. 

Remove the 4 screws of the front 

cover assembly.

Loosen a screw two or three turns and 

connect a manometer to the pressure 

port.

6

Open

7

8

NG: 3.5”–10.5” WC 

LP: 8.0”–13.0” WC

Recommended  

Gas Pressure Settings:

Gas supply

Adjust the inlet gas pressure 

with gas regulator.

Re-open the 

manual gas valve. 

Open several fixtures that have 

high flow rates.

Check the inlet gas pressure reading on the manometer.

 CAUTION

The Navien water heater cannot operate properly without sufficient inlet gas pressure and volume. The instructions on how to check the inlet gas pressure are stated above. 

THIS IS ONLY TO BE DONE BY A 

LICENSED PROFESSIONAL.

If not,

Navien, Inc. 

20 Goodyear, Irvine, CA 92618 

Tel: 1-800-519-8794, Fax: 1-949-420-0430 

www.NavienInc.com

  Installing the Front Cover

 >

 

  Ensure Maximum Water Flow

 >

 

After using the water heater for the first 10 minutes, please stop using it and clean the 

cold water filter and recirculation water filter of any trapped debris.

  Final Check

 >

 

A trial run should be performed in accordance with the Installation checklist listed in 

the Installation & Operation Manual.

  Operating the Water Heater

  

>

  

  Measuring the Inlet Gas Pressure

  

>

  

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