Nautel NX50, Installation Manual

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NX50 Installation Manual Pre-installation / Installation assistance
Issue 6.1 2021-07-13 Page 11-7
Module exchange service
In order to provide Nautel customers with a fast and efficient service in the event of a problem,
Nautel provides - for North American customers only - a factory rebuilt, module exchange
service which takes full advantage of the high degree of module redundancy in Nautel
equipment.
For complete details on this service, see http://support.nautel.com/policies/repairs-exchange/
Extended warranties
Nautel's standard four-year warranty provides excellent coverage and satisfies most customers’
needs. However, if you want extended coverage, Nautel offers one and two-year Extended
Warranty Plans to cover electrical and mechanical repairs or replacements for all Nautel
equipment.
Coverage
The Extended Warranty Plan includes:
• A module exchange program for many common modules and circuit boards (North
America only)
• Toll-free hotline (North America only)
• Necessary labor performed by Nautel authorized personnel to repair the product back
to factory specifications
• Necessary components
• Modifications to correct performance problems
• Return shipping