Nautel NV3.5, Troubleshooting Manual

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NV5/NV3.5 Troubleshooting Manual Responding to alarms
Issue 3.2 2014-12-10 Page 1-23
Troubleshooting tips
AUI screen lockup
If the local AUI screen locks up, try the following to restore normal AUI operation:
1. At the transmitter, press the Nautel logo icon in the upper, left corner of the local AUI
screen. This should reload the AUI and return you to the login screen. Enter your username
and password and continue operation. If this does not restore operation of the local AUI,
proceed to
Step 2 .
2. If you also use a PC for remote AUI control/monitoring of the transmitter, use the PC to
navigate to the
System Settings
page (from the
Menu
options). Select
Reset
and click the
Reboot AUI
button. If this does not restore operation of the local AUI, proceed to Step 3 .
3. Manually reset the SBC as follows:
– Open the transmitter’s front door.
– Gain access to the single-board computer (SBC, U6U1) on the back of the door by
removing the protective cover. Retain hardware.
– Remove and then reinstall 4-pin connector P11.
– Reinstall the SBC’s protective cover.
– Close the transmitter’s front door.