NaturalPoint TrackIR, User Manual, Page: 34 / 44

34
Problem
Erratic tracking, cursor "jumps" around the screen.
Possible Causes
1. Interference from another light source.
2. Game compatibility mode not turned on while playing a game.
Solutions
1. Click the Advanced Settings button on your trackIR software screen. You should see
one yellow dot surrounded by a green box in the Data Window. If you see more than
one yellow object in this window, or the green box jumps from one dot to another,
check for mislaid dots in the trackIR’s 50 degree field of view. If there are no other
dots in the field of view and the problem persists, check for highly reflective items or
direct light sources in the background. Move these objects, or reposition your
computer.
2. Turn on Game compatibility
Problem
Software loads and runs, and green indicator light blinks, but the cursor does not move.
Possible Cause
1. Key Activated Clicking box is checked.
2. LEDs are turned off.
Solution
1. Uncheck Key Activated Clicking box.
2. Go to the Settings sub-menu of the Advanced settings page. Find a button marked
LEDs On in the tracking menu and click on it.