background image

84 

Trouble Shooting 

Symptom 

Checkpoint 

Countermeasure 

 Can't turn on power. 

 
 
 

 There is no image on monitor 

 
 
 
        
                                                    

 Only INFO OSD is on 

monitor and no image 
 
 
 

 There is Video Loss 

message.  
 
 
 

 Can't search with Client 

     Program.  
 
 
 
 

Motion Detection doesn't work  

   well 
 
 
 

 There are differences 

between Live screen and actual 
condition during remote 
monitoring 
 
 

 Live doesn't work well in 

remote monitoring 
  
  

 Is DVR connected to power 

supply cable?  
 
 

 Are DVR and monitor turned 

on? 

 Are cables of DVR 

connected?. 
 
 

 Is camera turned on? 

 Are cables of DVR and 

monitor connected?  
 
 

 Is NTSC/PAL setting normal? 

 Is connection between DVR 

and camera normal?  
 
 

 Isn't another user using same 

IP? 
 
 
 
 

 Isn't it too bright or too dark? 

 
 
 
 

 Isn't camera installed too far 

away? 
.  
 
 
 

 Is it set to True Color? 

 Are PC specifications and 

VGA Card specifications are 
appropriate?  

 Connect power cable 

 
 
 

 Turn on power. 

 Connect DVR cable. 

 
 
 
 

 Turn on camera. 

 Connect cables of DVR and  

monitor.  
 
 

 Check whether NTSC/PAL  

setting is SETUP properly 

 Check whether DVR and 

camera are connected properly 
 

 Use it after another use  

finishes using  it. If another user  
is searching DVR remotely with  
same IP, you can not  search. 
 
 

 Increase Motion Detection 

sensitivity. 

 Install camera closer. 

 
 

 Since it buffers Live images,  

there might be changes with  
actual condition. (1~2 sec)  
 
 
 

 Refer to recommended Client  

PC specifications in 4-1 
Installing Client Program? 
 

Trouble Shooting 

Summary of Contents for HDR-5004AH

Page 1: ...1 Digital Video Recorder User s Manual HDR 5004AH HDR 5008AH HDR 5016AHR ...

Page 2: ...nderstanding Users should read this user s manual carefully for proper use 3 Contents in this manual may be changed according to the specification change and feature improvement without any notification 4 This user s manual shall never be copied without prior agreement and violating this may be a reason for legal punishment on piracy 5 If there is any incorrect or insufficient content in this user...

Page 3: ... 2 Product Installation 19 2 2 1 Power Connection 19 2 2 2 Connecting External Device 19 CH 3 How to Use 3 1 General Usage Information 24 3 2 Live Mode 25 3 2 1 Live mode control 25 3 2 2 Live mode feature 27 3 3 Search Mode 35 3 3 1 Search selection type 35 3 3 2 Play Mode 39 3 4 Setup Mode 40 3 4 1 Display 40 3 4 2 Record 45 3 4 3 Device 50 3 4 4 Network 68 3 4 5 System 76 3 5 Firmware Upgrade 8...

Page 4: ...4 CONTENTS Trouble Shooting 84 Contents ...

Page 5: ... adapter supplies power to the product Power Cable This connect the adapter and the power source MOUSE This is an controller for convenience Program CD This contains the User s manual and Client Program for DVR Remote Controller This is an IR remote controller for convenience Battery These are 2 two battery for the remote controller CH1 Product Introduction CH 1 Product Introduction 1 1 Product Co...

Page 6: ...o and audio signal to the digital signal and saves on HDD Adapter This 12V adapter supplies power to the product Power Cable This connect the adapter and the power source MOUSE This is an controller for convenience Program CD This contains the User s manual and Client Program for DVR Remote Controller This is an IR remote controller for convenience Battery These are 2 two battery for the remote co...

Page 7: ...low speed Normal REW FF recorded speed x2 x4 x8 x16 x32 x64 x1 2 x1 4 Frame to frame Pause Network Network Interface Gigabit Ethernet Speed 60fps 1080p 60fps 1080p 120fps 1080p Protocol TCP IP HTTP DHCP Application Windows 2000 XP Vista 7 8 PC Client system IE MAC Web Browser Internet Explorer Smart phone App Android iPhone for live and search Backup Interface USB 2 0 X 2 USB 2 0 X 3 Backup device...

Page 8: ...s users can select the frame rate resolution and video quality individually in order to be appropriate for user s environment 6 Remote monitoring With using exclusive line or Internet network you can search or monitor recorded images remotely by installing exclusive client program on Windows PC or Mac You can also use the Mobile App Mr Patrol available in App Store or Google Play to access this DV...

Page 9: ...tup 14 Web browser support You can monitor and playback the video and control the PTZ camera by internet explorer 15 Built in S M A R T You can automatically check the health of the hard disk drives 16 Language pack Basically DVR has multiple language set furthermore you can choose the language set if you want 17 Mirroring by internal HDD If you install two HDDs you can use the second HDD for back...

Page 10: ... are for mouse and USB devices You should connect correctly the USB devices and mouse as picture directed 3 Status lamps POWER Blue color back light Power indicator RECORD Red Indicate the recording NETWORK Green Lit on connecting the network HDR 5004 HDR 5008 1 IR WINDOW 2 USB 3 STATUS RAMPS 1 4 Name of Each Part ...

Page 11: ...om control mode from the live mode 8 LOCK EXIT If you want move to the upper menu or exit without saving press this button On playback it will disappear the search list for the better viewing On live viewing it performs the system lock 9 PANIC This button is used in emergency status If you push this button the DVR starts to record with maximum speed regardless of setting value 4 Status lamps POWER...

Page 12: ...o external sensors RELAY This terminal blocks connect external electric devices to the product Warning Lamp and others RS485 For control the pan and tile cameras Make sure that the polarity 10 AUDIO OUT RCA audio out terminal 11 AUDIO IN RCA audio in terminals You can record 4 channels at the same time For more details refer to CH 2 Installation Method and Cautions 3 VIDEO IN 8 Number buttons If y...

Page 13: ...play 6 LAN This is the Gigabit Ethernet LAN cable connection terminal 7 SPOT For spot CRT monitor composite signal comes out 8 DC 12V DC12V 4 16A or up 9 SENSOR IN This terminals can be connected to external sensors RELAY This terminal blocks connect external electric devices to the product Warning Lamp and others RS485 For control the pan and tile cameras Make sure that the polarity 10 AUDIO OUT ...

Page 14: ... devices 7 DC 12V DC12V 12 5A or up 8 Power Switch ON OFF 9 SPOT For spot CRT monitor composite signal comes out 10 LAN This is the Gigabit Ethernet LAN cable connection terminal 11 RS232C This is Serial communication RS232C cable connection terminal 12 EXTEND option Connect EXTEND FTP cable to VGA or HDMI Receiver 13 AUDIO OUT RCA audio out terminal 14 SENSOR IN This terminals can be connected to...

Page 15: ...nal 11 RS232C This is Serial communication RS232C cable connection terminal 12 EXTEND option Connect EXTEND FTP cable to VGA or HDMI Receiver 13 AUDIO OUT RCA audio out terminal 14 SENSOR IN This terminals can be connected to external sensors RELAY This terminal blocks connect external electric devices to the product Warning Lamp and others RS485 For control the pan and tile cameras Make sure that...

Page 16: ...tening May cause fire For cleaning the product wipe surface with dry towel Using chemical agent or cleaner may change the color and unpeel paint Do not put several plugs at same time May cause electric shock If there is smoke or strange smell stop operation In this case turn the power off and unplug it and then contact our service center If you keep using it this may cause fire or electric shock D...

Page 17: ...tric shock In case of using extension cord do not use several devices at same time May cause fire with abnormal heating of extension When there are dirt on power plug pin or power outlet clean it nicely May cause fire Do not damage on power cord or plug and bend or twist or pull too much and put it between other objects or heat If power outlet insertion part is not tight do not use it May cause fi...

Page 18: ...ed in the instruction manual The user could lose the authority to operate this equipment if an unauthorized change or modification is made This device complies with the part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired ...

Page 19: ...ust operate it at the rated voltage instructed on the user s manual In case power higher than the rated voltage is supplied it may cause damages on product 2 2 2 Connecting External Device Connect it when power of the product is off Read through user s manual for the device you are connecting carefully 1 How to Connect External Video Audio Device Connect cameras to VIDEO IN by channels Connect mic...

Page 20: ...s You can see the cameras connected with DVR on Device menu The figure above shows that the camera is 1080P 30fps NTSC 2 Change camera type that you want to use on your camera You can choose the type from setting fps on HD SDI cameras This DVR does not support setting manual fps For more details refer to user s manual of the related HD SDI Camera CH 2 Installation Method and Cautions ...

Page 21: ...the DVR can use this as a trigger to start alarm sensor based recording Sensor Out Connecting external electrical devices The relay output terminal does not provide power and functions only on an ON OFF basis via a relay Normally the signal and ground should be on an OPEN basis and the DVR will complete the relay connection 3 Connecting with PC using LAN cable If you want to connect DVR to PC dire...

Page 22: ...sk drive open the upper case and install the hard disk drive on the hard bracket Remember that the main power should be off to install the hard disk drive If you have any trouble please contact the technical support 6 Installing KBD 2 with RS485 5004 5008 only In case of installing the System Keyboard with Joystick and Jog Shuttle KBD 2 connect KBD 2 to RS485 of DVR The cable should be connect DOM...

Page 23: ...BD 2 connect KBD 2 to RS232 of DVR The cable should be connect RS232 of KBD 2 In this case you can connect the speed dome control cable to DOME1 for joystick control RS485 CABLE VIDEO CABLE SPEED DOME You can also use RS485 of the DVR to control the speed dome It is useful if you wa nt to control the PTZ by CMS or Web browser RS485 CABLE VIDEO CABLE SPEED DOME ...

Page 24: ...lated devices under the Setup Mode Search Mode In Search Mode the user will be able to review all recorded footage in the case that an event must be reviewed using a calendar or event based search Backup Mode In Backup Mode the user will be able to archive the desired data to the preferred supported media of their choice ex CD DVD USB Backup Remote Client Software etc Password Protection The DVR s...

Page 25: ...ackup 3 2 1 LIVE Mode Control 1 Live View Status You may use the Live Menu Bar located at the bottom for quick shortcuts and view status of certain items 2 Live Menu Bar You may use the Live Menu Bar located at the bottom for quick shortcuts and view status of certain items Recording indicator Event recording indicator Motion detection indicator Sensor activation indicator POS indicator ...

Page 26: ... activation indicator Network connection indicator Audio out channel indicator Audio Mute indicator 26 3 Live Popup Menu By Right Clicking anywhere on Live Screen you may view the Live Popup Menu By using the Live Popup Menu you can quickly jump to the necessary configuration and settings CH 3 How to Use ...

Page 27: ...hoose the audio out from this menu 4 Instant Replay This is very convenient function to catch the abrupt accident During live viewing you can go directly to the playback screen If you choose the Instant Replay the DVR goes to the PLAY with the present time screen And you can use the functions related playback 5 Search refer to 3 3 ...

Page 28: ...earch upon playback If you choose the backup from the live menu below backup screen appears You can set the backup device time and channel from the backup screen After that if you push the Estimation button it will show the estimated backup file size Then click the Start button WARNING Do NOT remove the backup device till end sign The device and system may be damaged ...

Page 29: ...d CH 3 4 3 Device CH 3 How to Use 7 Snapshot You can save the live snapshot by this menu All channel will be saved individually to the USB memory by JPG format You should put in USB memory before saving 9 PTZ Pan Tilt and Zoom It is possible to control the pan and tilt camera by itself Press the PTZ button to enter the PTZ mode For Menu setting you can set it by pressing button as displayed at bot...

Page 30: ...op BACKUP Clear a preset set Exit Exit preset mode How to use Preset 1 Make sure that PTZ camera is connected to DVR 2 Click the right mouse button and choose PTZ from a live pop up menu 3 After you move the screen click the set button and set the position and name If you choose not a specified preset UNDEFINED is displayed on the screen You can set up to 32 If you choose out of valid range there ...

Page 31: ... Speed Set pan speed 1 7 Tilt Speed Set tilt speed 1 7 Preset dwell time Set preset dwell time 2 6 sec Tour When you check the tour box the preset tour starts in the order specified by the user How to use Tour Choose a preset from upper left to right If you use not specified presets it automatically skip the tour CH 3 How to Use You can choose the PTZ camera with mouse or 0 buttons on the remote c...

Page 32: ...cted channel It can be 8x zoom and also control the position by mouse dragging CH 1 x2 CH 3 How to Use You can choose the camera for zoom with mouse or 0 buttons on the remote controller You can zoom with mouse or 9 buttons on the remote controller ...

Page 33: ...s you press INFO button once more GUI disappear OSD disappear GUI appear OSD appear will happen sequentially GUI Graphic User Interface displaying current status on monitor as images OSD On Screen Display displaying current status on monitor as character 13 System Information It shows the system information 14 Lock Log In Logs off current user and locks DVR from any further configuration and scree...

Page 34: ...34 CH 1 x2 CH 3 How to Use 15 Alarm Control You can control all alarms connected and the DVR system buzzer ...

Page 35: ... Option Backup Import Exit Full Screen for additional features and options 3 3 Search Mode CH 3 How to Use Search mode consists of two different modes of searching The video data can be selected by 5 modes Time Search by Month Day Time selection Event Select from Event Log POS Search by POS transaction data Thumbnail Play the specific channel by user defined interval Panorama Play the specific cha...

Page 36: ...chosen date Preview pane above the Event Log will show preview of currently selected video 3 POS Search Select search date from calendar POS transaction data will be displayed according to the chosen date You can search detail by filter CH 3 How to Use 2 Event Based Search Selection ...

Page 37: ...me from bar or typing The selected channel will be played individually by interval time difference 5 Panorama Search Select search date from calendar Choose the channel and time from bar or typing The selected channel will be played continuously If you want to play faster use the FF button CH 3 How to Use ...

Page 38: ...ernal USB device Playback recorded data from external USB device Move to Live video mode Load playback data to full screen mode You may click on Refresh Option Backup Import Exit Full Screen for additional features and options CH 3 How to Use 6 Search Related buttons ...

Page 39: ... Sequence 3 FB Fast Backward FB 2 4 8 16 32 64 times faster 4 Playback Backward normal speed 5 SB Slow Bacward SBx1 2 SBx1 4 6 STILL Pause Frame advance 7 SF Slow Forward SFx1 2 SFx1 4 8 Play Forward normal speed 9 FF Fast Forward FF 2 4 8 16 32 64 times faster 10 STOP Stops playing and returns to LIVE Screen 11 Status information 1 3 5 7 9 11 2 4 6 8 10 ...

Page 40: ...re OSD Main Display Color Control setting 1 OSD 3 4 SETUP Mode Date Format YYYY MM DD MM DD YYYY DD MM YYYY Time Format 24HR 12H AM PM Language Select system language Alpha Blending Adjust transparency of System Menus OSD OSD On Off Information Bar Information Menu Bar Hide always Auto hide Show always Display HDD Usage Percent Oldest Date Apply Apply changes Default Return to factory default sett...

Page 41: ...o loss channel when you set the sequence of the live screen Switching Set a display for the live screen Brightness Adjust brightness Contrast Adjust contrast Saturation Adjust saturation Hue Adjust hue You can use dual monitors that show same image by setting VGA HDMI Configure and view Resolution Sequence Dwell Time and Display control settings CH 3 How to Use 2 Display ...

Page 42: ...creen Sequence dwell time 1 60 sec Skip Video Loss Skip a video loss channel for the sequence of the HD Spot Switching You can program the sequence channels If you want to just see ch1 you set all box to 1 You can make any useful sequence by this map CH 3 How to Use 3 HD Spot If you are not using VGA HDMI for display you can use HD Spot ...

Page 43: ... 1 60 sec Skip Video Loss Skip a video loss channel for the sequence of the Spot Switching You can program the sequence time If you want to just see ch1 you set all box to 1 You can make any useful sequence by this map CH 3 How to Use 4 SPOT Control Set the SPOT output ...

Page 44: ...st brightness Contrast Adjust contrast Saturation Adjust saturation Hue Adjust hue Default Return to factory default settings Apply All Apply changes to all channels CH 3 How to Use 5 Color Adjust color of analog cameras ...

Page 45: ...30 15 10 7 6 5 4 3 2 1 fps Quality Super High Med Low Event Resolution 1920x1080 1280x720 960x540 FPS 30 15 10 7 6 5 4 3 2 1 fps Quality Super High Med Low Duration 5 60 sec PreAlarm 0 4 sec Total It shows the total fps Estimated Recording Days This is an automatic calculator of the recoding days CH 3 How to Use 3 4 2 Record Configure and view Event In Record Group Holiday settings ...

Page 46: ...ecording time Total shows total fps of all channels If total fps is more than supported it turns red If it turns red you need to set a lower resolution or FPS Event recording has priority in recording In C E recording the recording will follow conti recording setup in normal condition while it would follow event recording setup in event generation 2 Group With this menu you can set the group using...

Page 47: ...an reduce recording of unnecessary time period In Scheduler window days and channels are displayed and recording information for each channel is displayed at bottom of window How to set the weekly scheduler 1 Choose Scheduler to On 2 Choose group and drag to wanted time 3 Press the time bar if you want to set the detailed time 4 Press Enter button to change the group of the selected area 5 If you ...

Page 48: ...48 CH 3 How to Use 4 Holiday With this menu you can add the holidays Use the Add button for adding the holiday and use the Delete or Delete All buttons for removing the existing holidays ...

Page 49: ...ou set Motion Detection and Sensor Setting to On in Event menu if Event Input in Rec Menu is set to None it only detects and does not record Summary regarding as Event Recording Event In OSD Sensor Motion Detection POS Sensor ON OFF OFF Motion Detection OFF ON OFF POS OFF OFF ON All Event ON ON ON None OFF OFF OFF CH 3 How to Use ...

Page 50: ...ignal type All video input is detected automatically Detected Detected camera video type Name You can set the camera name Disable Disable current camera It is useful when the signal is bad Convert Hide current camera from Live view but Record for future searching option 4 3 Display 4 3 display of analog camera CH 3 How to Use ...

Page 51: ...o hide some part of the picture for privacy you can choose the area by dragging the mouse The selected area will be changed to black screen All Off All off the private zone Apply All Apply the setting to whole channel CH 3 How to Use ...

Page 52: ...HDR 5004 HDR 5008 Audio 1 4 Assign audio input to a video channel HDR 5008R Audio 1 8 HDR 5016 Audio 1 16 All Products Audio Out Select which channel will be heard during Live View CH 3 How to Use 3 Audio ...

Page 53: ...on detection of the all area All Off This will deactivate the motion detection of the all area Apply All Apply the setting to whole channel CH 3 How to Use 4 Motion Detection Change settings for Motion Grid selection and Sensitivity Level You can set multiple area ...

Page 54: ... action such as Relay Popup and Buzzer Alarm Out Each type can have separate Duration value and also linked to selected camera 5 1 Sensor Type Selectable option is N O Normally Open N C Normally Close HDR 5004 HDR 5008 1 4 N O Normal Open N C Normal Close HDR 5008R 1 8 HDR 5016 1 16 For more details refer to CH 2 Installation Method and Cautions CH 3 How to Use ...

Page 55: ...up and HD spot pop up Also you can choose more than one action Choose a sensor connected to a channel If the sensor does not work please check again the sensor type Alarm 1 and 2 are relay out Alarm 3 16 are TTL out High Low CH 3 How to Use For more details refer to CH 2 Installation Method and Cautions ...

Page 56: ...ore than one action Furthermore you can set the preset position number by motion detection If you push the setup you can see the preset screen CH 3 How to Use You can assign the preset position individually by specific motion ...

Page 57: ...er sound pop up spot pop up and HD spot pop up Also you can choose more than one action Furthermore you can set the preset position number by motion detection If you push the setup you can see the preset screen CH 3 How to Use You can assign the preset position individually by specific motion ...

Page 58: ...58 5 4 POS You can choose the action after POS transaction or video loss between relay buzzer sound pop up spot pop up and HD spot pop up Also you can choose more than one action CH 3 How to Use ...

Page 59: ...59 5 5 Video Loss You can choose the action after motion detection between relay buzzer sound pop up spot pop up and HD spot pop up Also you can choose more than one action CH 3 How to Use ...

Page 60: ...60 5 6 Duration You can choose the duration time from 5 to 60 seconds after motion detection between relay buzzer sound pop up spot pop up HD spot pop up and preset CH 3 How to Use ...

Page 61: ...61 5 7 Name You can set a name of the alarms CH 3 How to Use ...

Page 62: ...a manufacturer Address Choose address to be suitable for PAN TILT Camera manufacturer Baudrate Choose baudrate to be suitable for PAN TILT Camera manufacturer You have to set Comport value according to the connected camera For connection of PAN TILT Camera Receiver part refer to user s manual of the related PAN TILT Camera CH 3 How to Use ...

Page 63: ...h can be supported Please contact the tech support to want to know the other cameras Driver Baudrate PELCO D type 2400 9600 PELCO P type 2400 PANASONIC 2400 19200 ORIENTAL 2400 Fixed LPT A100L 9600 Fixed LG SD110 2400 19200 CH 3 How to Use ...

Page 64: ...t remote control ID Remote controller ID setup Use the ID setup and number key to set the ID of remote control on the remote controller You may check the ID by pressing the remote control key The ID should be the same between the DVR and remote control And you can turn it on off the key sound Remote Controller ID All 00 99 Key Buzzer ON OFF CH 3 How to Use ...

Page 65: ...detect the connection whether RS232 5008R 5016 or RS485 5004 5008 CH 3 How to Use Keyboard DVR MENU MACRO Menu Exit DISPLAY Display layout SEQUENCE Switch SEARCH ZOOM Search ZOOM PLAY PAUSE Play STOP Stop FF FF REW REW PANIC REC PANIC Rec JOG SHUTTLE WHEEL Arrow Navigate the Menu JOG SHUTTLE RIGHT LEFT Enter Exit PTZ PTZ JOYSTICK ENTER Joystick PAN and TILT ZOOM CTRL Zoom MANUAL IRIS CTRL Iris MAN...

Page 66: ... Type a start word of transaction End Word Type a end word of transaction Text will be embedded into the picture between start word and end word Ignore Word Type a word which you want ignore during text insertion Number of add line This will determine the adding line after end word 0 4 Overlay Position This will determine the text position Text Overlaying Duration This will determine how long disp...

Page 67: ...t manually at first you should know the setting values of the POS You can get the information from the POS setting screen POS DVR USB USB 3 If your setting is correct you can see the below DVR screen on transaction This is the popup screen You can set popup in the Event In setup CH 3 How to Use RS232 RS232 ...

Page 68: ...et whether you want to use DHCP or not On Off If you connect LAN after setting it to On IP is allocated automatically If you set it to Off you have to input IP DHCP is a protocol that allows managers to manage and allocate IP address centrally IP Type the IP address Subnet Mask Type the subnet mask Gateway Type a gateway DNS Auto If you connect LAN after setting it to On DNS IP is allocated automa...

Page 69: ...e from 8000 to 9999 If you activate uPNP Universal plug and play box DVR connects the router automatically with these port number You don t have to setup the router Watch Type the port 8000 9999 Search Type the port 8000 9999 Setup Type the port 8000 9999 Web Type the port 8000 9999 uPNP ON OFF uPNP Test Test uPNP Status It shows the test result of uPNP CH 3 How to Use ...

Page 70: ... PORT 8554 fixed Network Stream rtsp IP ADDRESS PORT Channel number DVR Channel RSTP Channel Number HDR 5004AH live00 live03 HDR 5008AH live00 live07 HDR 5016AHR live00 live015 You can also choose a resolution Example IP address 192 168 100 10 High Resolution rtsp 192 168 100 10 8554 live00 Low Resolution rtsp 192 168 100 10 8554 live00_low ...

Page 71: ...e DDNS Type Choose a DDNS type DDNS Server Defend on the DDNS type it will be auto typed or disable Port Defend on the DDNS type it will be auto typed or disable Domain name Type the port of the email account ID Defend on the DDNS type it will be auto typed or type the ID of your DDNS DDNS Password type the DDNS password Duration choose the time sync frequency with DDNS server DDNS Test Test your ...

Page 72: ...e sender SMTP Server Type the SMTP server of the email account Port Type the port of the email account Authentication Set whether you want to use authentication or not On Off SSL Set whether you want to use SSL or not On Off Account Type the email account of the sender Password Type the password of the send s email account Duration Set the duration time to send continuous mails E mail Test Test th...

Page 73: ...o Loss Detect a video loss POS Send inserted text of POS to the email S M A R T Send checked HDD S M A R T result to the email System log Send system log to the email Add Image Send a snapshot of events to the email Event Set Set events to send the email CH 3 How to Use ...

Page 74: ... 1920x1080 1280x720 960x540 640x352 FPS You can adjust the frame rate Quality Set picture quality Super High Med Low Bandwidth It shows the video transmission of the high resolution Low Resolution It is using the fixed resolution of transmission 480x256 FPS You can adjust the frame rate Quality Set picture quality Super High Med Low Bandwidth It shows the video transmission of the low resolution T...

Page 75: ...ection MAC Address This displays MAC address of DVR Connected IP This displays all the connected IP Watch User This displays how many connection for live viewing Search User This displays how many connection for playback Setup User This displays how many connection for DVR setting CH 3 How to Use ...

Page 76: ... automatically Date Time This sets product time Input time by pressing number buttons after moving cursor with direction buttons Be careful to move to backward The overlapped data will be deleted with warning message NTP Network Time Protocol Server This function is to change the time of DVR automatically via network Press the Enter button and using the virtual keyboard type the address of NTP ser...

Page 77: ... Type an ID Password Type a password Setup Authorizes the setting of the system Search Authorizing the search of the system Backup Authorizing backup of the system PTZ Authorizing PTZ of the system Network Authorizing network of the system Network Event Notification Authorizing a network event notification Camera Authorizing a camera Lock select the auto lock time Off 1 10 min ...

Page 78: ...drive as a backup drive by mirroring The mirrored disk size will be the same or greater than master HDD Auto Deletion You can select the holding period of the data If you choose OFF the DVR keep the maximum data regarding the HDD capacity Alarm Check HDD There is an alarm if there is no HDD or no format It is useful to check the HDD absence Alarm Check HDD eSATA There is an alarm if there is no eS...

Page 79: ...use S M A R T or not On Off Check Day Determine the date to perform the S M A R T The check time is at 00 00 AM of the day and it shows the result at 01 00 AM Boot Message The number of message of showing the errors Temperature Check Time Temperature check period Limit The upper tolerance of the hard disk drive temperature Alarm out You can choose the alarms or the system buzzer eSATA Check eSATA ...

Page 80: ...all System administration log from Setup System System Log Also you can export the system log and easily send it to technical support for trouble shooting Refresh Refresh the system log Export Export the system log CH 3 How to Use ...

Page 81: ... and additionally Export Import and Default DVR Configuration Firmware version It shows the firmware version Upgrade Upgrade the firmware Export Export system settings Import Import system settings Default Return to factory default settings You should connect correctly the USB devices before you use firmware upgrade export and import CH 3 How to Use ...

Page 82: ...pgrade please follow that 1 Download the latest firmware to USB memory root directory 2 Put this memory to USB slot of DVR 3 Choose Upgrade and you can see the below screen will appear 4 Select the desired file then choose OK CH 3 How to Use ...

Page 83: ...nload window on the DVR screen WARNING Do not turn off the power during download procedure If you power off manually all memory will be deleted After upgrading DVR will reboot automatically Before rebooting do not operate manually CH 3 How to Use ...

Page 84: ...ween DVR and camera normal Isn t another user using same IP Isn t it too bright or too dark Isn t camera installed too far away Is it set to True Color Are PC specifications and VGA Card specifications are appropriate Connect power cable Turn on power Connect DVR cable Turn on camera Connect cables of DVR and monitor Check whether NTSC PAL setting is SETUP properly Check whether DVR and camera are...

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