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Workaround:

Use a UEFI graphics card with IOMMU support.

To use a UEFI graphics card without IOMMU support, change the IOMMU

setting under the 

Thunderbolt Configuration

 submenu to allow the eGPU

to work properly with the PXIe-8822/42/62.

Troubleshooting

This section answers common troubleshooting questions you may have when using

the PXIe-8822/42/62 embedded controller.

What if the controller does not boot?

Several problems can cause a controller not to boot. Here are some things to look

for and possible solutions.

Things to Notice:

Which LEDs come on? The 

PWROK/FAULT

 LED should stay lit green. The

Drive

 LED should blink during boot as the disk is accessed.

What appears on the display? Does it hang at some particular point (BIOS,

Operating System, and so on)? If nothing appears on the screen, try a different

monitor and cable/adapter. Does your monitor work with a different PC? If it

hangs, note the last screen output that you saw for reference when consulting

NI technical support.

What has changed about the system? Did you recently move the system?

Was there electrical storm activity? Did you recently add a new module,

memory chip, or piece of software?

Refer to your chassis documentation for additional troubleshooting steps.

Things to Try:

Make sure the chassis is plugged in to a working power source.

ni.com

36

PXIe-8822/42/62 Getting Started

Summary of Contents for PXIe-8822

Page 1: ...PXIe 8822 42 62 Getting Started 2023 03 22...

Page 2: ...Contents PXIe 8822 42 62 Getting Started 3 ni com 2 PXIe 8822 42 62 Getting Started...

Page 3: ...age to a metal part of the chassis before removing the device from the package Caution Never touch the exposed pins of connectors 2 Remove the device from the package and inspect the device for loose...

Page 4: ...that might be on your clothes or body 4 Remove the protective plastic covers from the four bracket retaining screws as shown in the following figure Figure 1 Removing Protective Plastic Covers PXIe 8...

Page 5: ...o secure the PXIe 8822 42 62 to the chassis 9 Check the installation 10 Connect the keyboard and mouse to the appropriate connectors 11 Connect the DisplayPort monitor video cable or adapter to the Di...

Page 6: ...a PXI Express Chassis 1 2 3 1 PXI Express Chassis 2 PXIe 8862 Controller 3 Injector Ejector Rail PXIe 8822 42 62 Front Panel The following figures show the PXIe 8822 42 62 front panel layouts ni com 6...

Page 7: ...t 1 2 4 3 5 6 7 8 1 RS 232 Serial 2 DisplayPort 1 4 3 Ethernet 4 USB 2 0 5 USB 3 2 6 Trigger 7 Reset Button 8 LEDs Figure 4 PXIe 8842 Front Panel Layout 2 3 4 5 1 7 8 9 10 6 1 GPIB National Instrument...

Page 8: ...SB 3 2 8 Trigger 9 Reset Button 10 LEDs Figure 5 PXIe 8862 Front Panel Layout 2 3 5 1 4 8 9 10 11 6 7 1 GPIB 2 RS 232 Serial 3 DisplayPort 1 4 4 Ethernet 5 Thunderbolt 4 6 USB 2 0 7 DisplayPort 1 4 8...

Page 9: ...4 4 Ethernet 5 Thunderbolt 4 6 USB 2 0 7 Removable Hard Drive 8 DisplayPort 1 4 9 USB 3 2 10 Trigger 11 Reset Button 12 LEDs Front Panel Connectors The following table lists various peripherals and th...

Page 10: ...2 0 USB 4 pin Series A stacked receptacle 4 ports Hi Speed USB 2 0 USB 3 2 Gen 1 USB 9 pin Series A stacked receptacle 2 ports SuperSpeed USB backwards compatible with USB 2 0 PXI trigger Trigger SMB...

Page 11: ...to protect the system USER LEDs Two bi color green yellow LEDs USER1 and USER2 that you can define to meet the needs of your LabVIEW application The following table lists and describes the 10M 100M 10...

Page 12: ...must use the Remote Inhibit pin on the Remote Inhibit and Voltage Monitoring Connector to turn off the chassis Refer to the PXI Express chassis user manual for details on the functionality of the Remo...

Page 13: ...e numeric keypad you must turn off Num Lock Up Arrow Down Arrow Use these keys to move between the options within a setup menu To use the arrows on the numeric keypad you must turn off Num Lock Enter...

Page 14: ...lock Most operating systems also include a way to change this setting Use and in conjunction with Enter and Tab to change these values System Time This setting controls the time of day which is stored...

Page 15: ...Thunderbolt Configuration Refer to the Thunderbolt Configuration Submenu section for more information TPM Configuration Refer to the TPM Configuration Submenu section for more information UEFI Network...

Page 16: ...rbo Boost This setting enables or disables Intel Turbo Boost technology The default is Enabled Enabling Turbo Boost allows CPU cores to run at higher than their base frequency for short durations whil...

Page 17: ...wer state after AC power is restored When set to Turn On the controller powers on when AC power is restored Power Button Off Behavior This setting specifies how the PXI Express power button should beh...

Page 18: ...uration Submenu Use this submenu to apply alternate configurations to the USB ports USB Devices This item lists the total number of devices detected in the system categorized by device type Legacy USB...

Page 19: ...how the BIOS presents the USB mass storage device to the system You can use this option to present a USB mass storage device as a floppy Zip hard disk or CD ROM drive The default is Auto which allows...

Page 20: ...confirm or reject the execution of the TPM command UEFI Network Book Configuration Submenu Use this submenu to view and configure the UEFI iSCSI network boot To access iSCSI Configuration and do the c...

Page 21: ...IPv4 3 Set the Connection Retry Count property to 1 4 Set the Enable DHCP property to Enabled or Disabled to specify an addressing method for the iSCSI initiator 5 If you set the Enable DHCP property...

Page 22: ...nu Use this menu to configure settings related to the boot process and boot device priority Boot Settings Configuration Use this setting to access the Boot Settings Configuration submenu Refer to the...

Page 23: ...boot the system If only the user s password is set this is a power on password and must be entered to boot or enter the BIOS setup program In the BIOS setup program the user has Administrator rights B...

Page 24: ...User Defaults This option is useful for preserving custom BIOS setup configurations Restore User Defaults This option restores all BIOS settings to the user defaults This option is useful for restori...

Page 25: ...device type you want to boot from Hard Drive Recovery You can recover the PXIe 8822 42 62 system using NI external recovery media part number 787269 xx or Windows Recovery tools Note Recovering the O...

Page 26: ...e boot order permanently or temporarily Enter BIOS Setup and select the Boot menu You will see a list of all bootable devices ordered by device type You can set the boot order using and Set the order...

Page 27: ...able from NI to connect a VGA monitor to a DisplayPort connector How do I install or reinstall the video driver You can download the latest Intel Graphics driver for 11th Gen Intel Core Processor from...

Page 28: ...You can change the amount of installed RAM on the PXIe 8822 42 62 by augmenting or replacing the preinstalled SO DIMM Complete the following steps to replace the RAM 1 Remove the PXIe 8822 42 62 from...

Page 29: ...MM NI part number 788899 01 PXIe 8862 2x 16 GB DDR4 3200 MHz non ECC SODIMM NI part number 788900 01 Note NI has tested and verified that the DDR4 SO DIMMs listed above work with the PXIe 8822 42 62 c...

Page 30: ...om the chassis 3 Remove the M 2 heat spreader screws using a 1 Phillips screwdriver as shown in the following figure 4 Remove the M 2 heat spreader 5 Remove the M 2 hard drive screw using a 1 Phillips...

Page 31: ...g the PXIe 8822 42 M 2 Hard Drive PXIe 8822 Shown 1 4 2 3 1 M 2 Heat Spreader Phillips Screws 2 M 2 Heat Spreader 3 M 2 Hard Drive 4 M 2 Hard Drive Phillips Screw National Instruments 31 PXIe 8822 42...

Page 32: ...ard Drive Variant Only Complete the following steps to install the removable hard drive 1 Power off the chassis 2 Loosen the removable hard drive thumb screws using a 2 Phillips screwdriver 3 Unseat t...

Page 33: ...ve Check the alignment and try again 6 Tighten the thumb screws using a 2 Phillips screwdriver Note If the thumb screws do not thread the removable hard drive may not be fully inserted Try removing an...

Page 34: ...karound Power cycle the system Apply a possible workaround in the PCI Express switch errata to disable capture of TCB training sets to reduce the failure rate to about 2 However this requires a PCI Ex...

Page 35: ...read requests to the CPU The issue is due to CPU limitations on bifurcated PCI Express links Known impacted chassis All chassis that work in x4 or lower link width Workaround Use x8 links chassis for...

Page 36: ...D should stay lit green The Drive LED should blink during boot as the disk is accessed What appears on the display Does it hang at some particular point BIOS Operating System and so on If nothing appe...

Page 37: ...ts To resolve the problem start Windows in Safe Mode by booting the controller from your recovery media and verifying that Windows troubleshooting options are available If you do not see your BIOS scr...

Page 38: ...unique bus segments The Thunderbolt 4 ports on the PXIe 8862 consume 50 segments each two ports total leaving the residual segments for remote chassis connections Disabling the Thunderbolt 4 ports fr...

Page 39: ...s F9 to load BIOS defaults 3 Answer Y Yes to the verification prompt 4 Select Save and Exit Setup Second Method 1 Power off the chassis 2 Remove the controller from the chassis 3 Press the Clear CMOS...

Page 40: ...Figure 13 Clearing the CMOS Contents PXIe 8862 Shown 1 1 Push Button Switch SW1 ni com 40 PXIe 8822 42 62 Getting Started 2023 National Instruments Corporation...

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