Appendix B
Troubleshooting and Common Questions
©
National Instruments Corporation
B-3
PC/104-GPIB for Windows 95
details on how to use the Add New Hardware Wizard to add
information about GPIB hardware, refer to the Install the Hardware
section in Chapter 2, Installation and Configuration.
Missing GPIB Interface
If the National Instruments GPIB Interfaces item exists, but the
PC/104-GPIB is not listed there, the PC/104-GPIB is not properly
installed. For GPIB hardware, this means that the Add New Hardware
Wizard has not been run to add the new hardware to your Windows 95
system. To run the Add New Hardware Wizard, double-click on the
Add New Hardware icon under Start»Settings»Control Panel. For
details on how to use the Add New Hardware Wizard to add
information about the PC/104-GPIB, refer to the
section in Chapter 2,
Installation and Configuration
.
GPIB Interface Not Working Properly
If the PC/104-GPIB is not working properly, its icon has a circled X or
exclamation mark (!) overlaid on it, as shown in Figure B-1.
Figure B-1. PC/104-GPIB That Is Not Working Properly
This problem can occur for several reasons. If you encounter this
problem, the Device Manager should list an error code that indicates
why the problem occurred. To see the error code for the PC/104-GPIB,
select it and click on the Properties button to go to the General page.
The Device Status section of the General page shows the error code.
Locate the error code in the following list to find out why your
PC/104-GPIB is not working properly.
• Code 8: The GPIB software was incompletely installed. To solve
this problem, reinstall the GPIB software for Windows 95.
• Code 22: The PC/104-GPIB is disabled. To enable the
PC/104-GPIB, check the appropriate configuration checkbox in the
Device Usage section of the General page.