Appendix B
Troubleshooting and Common Questions
©
National Instruments Corporation
B-5
PC/104-GPIB for Windows 95
Troubleshooting Diagnostic Utility Failures
The following sections explain common error messages generated by
the Diagnostic utility.
Missing Software Components
This error occurs if the software components that are necessary for the
GPIB software for Windows 95 to function correctly are not present in
the system. If you encounter this problem, reinstall the GPIB software
for Windows 95 and run the Diagnostic utility again.
No Properly Configured GPIB Interfaces Found
This error occurs if no GPIB interfaces are physically present in the
system, if the Device Manager detected problems with the GPIB
interfaces, or if you have not assigned logical board names to your
GPIB interfaces using the Device Manager. If you encounter this
problem, use the Device Manager to examine the installed GPIB
interfaces, resolve any problems reported by the Device Manager, and
ensure that logical board names are assigned to each interface. Then,
run the Diagnostic utility again.
To access this information in the Device Manager, complete the
following steps:
1. Double-click on the System icon under Start»Settings»Control
Panel.
2. In the System Properties dialog box that appears, select the Device
Manager tab.
3. Click on the View devices by type button at the top of the Device
Manager page.
4. Double-click on the National Instruments GPIB Interfaces icon. If
there is no National Instruments GPIB Interfaces icon, either no
GPIB interfaces are installed in your system or the GPIB software
for Windows 95 is installed incorrectly. If you see a National
Instruments GPIB Interfaces icon, and a GPIB interface listed
under it has a circled X or (!) over its icon, refer to the
Troubleshooting Device Manager Problems
section in this
appendix.
5. After you have opened the National Instruments GPIB Interfaces
icon, double-click on the GPIB interface name and select the GPIB
Settings tab to examine the logical board name associated with that