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National Instruments NI WAP-3701, User Manual

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NI WAP-3701/3711 User’s Manual 

Troubleshooting 

 

B-4

The NI WAP-3701/3711 stops working and does not respond to Web management requests. 

y

 

The firmware of the AP may be stuck in an incorrect state. 

¾

 

Unplug the power connector from the power jack, and then re-plug the connector to 
restart the AP. 

¾

 

Report this problem to our technical support staff. 

y

 

If the AP still does not work after being restarted, some hardware components of the AP may 

have failed. 

¾

 

Contact our technical support staff. 

 

Summary of Contents for NI WAP-3701

Page 1: ...NI WAP 3701 3711 User s Manual First Edition Sept 2007...

Page 2: ...and does not represent a commitment on the part of NI NI provides this document as is without warranty of any kind either expressed or implied including but not limited to its particular purpose NI re...

Page 3: ...ew 3 2 Menu Structure 3 2 Save Save Restart and Cancel Buttons 3 3 Home and Refresh Buttons 3 3 Viewing Status 3 3 Associated Wireless Clients 3 3 Current DHCP Mappings 3 4 System Log 3 4 Link Monitor...

Page 4: ...Appendix C Regulatory Statement C 1 Appendix D Technical Support and Professional Services D 1...

Page 5: ...ticate and authorize wireless users by IEEE 802 1X and RADIUS and communicate with a back end RADIUS Remote Authentication User Dial In Service server to determine if a wireless user is allowed to acc...

Page 6: ...ide y Document Software CD includes User s Manual and Windows Utility Product Features y IEEE 802 11b g Compliant y Redundant 24 VDC power inputs or Power over Ethernet y Powerful security with WPA 80...

Page 7: ...LED Indicators PWR1 PWR2 WLAN Link ACT LAN Link ACT Power Input Voltage 12 to 45 VDC Redundant dual DC power inputs or Power over Ethernet PoE power on RJ45 pins 4 5 for power and pins 7 8 for power...

Page 8: ...vered First Time Installation and Configuration Deploying the Access Point AP Setting up Client Computers Configuring IEEE 802 11g related Settings Configuring TCP IP related Settings Confirming the S...

Page 9: ...more information http www powerdsine com Step 2 Connect the NI WAP 3701 3711 to a notebook or PC Since the NI WAP 3701 3711 supports MID MID X auto sensing you can use either a straight through cable...

Page 10: ...on select an operational mode and then click Save at the bottom of this page This will take you back to the starting page The AP supports 2 operational modes y AP Bridge This mode provides both Access...

Page 11: ...y domain to comply with local regulations The SSID of a wireless client computer and the SSID of the NI WAP 3701 3711 must be identical for them to be able to communicate with each other When you are...

Page 12: ...the alignment of the antenna until you get a best response time 6 Increase the data rate of each bridge simultaneously until a maximum workable data rate is reached You may not be able to use the high...

Page 13: ...ss of the Access Point or select the option automatically obtain an IP address if there is a DHCP server on the network NOTE For some versions of Windows the computer needs to be restarted for the new...

Page 14: ...If the gateway responds go to the next step otherwise see Appendix B TCP IP Settings Problems to troubleshoot the problem 4 Type ping 1st_dns_server where 1st_dns_server is the IP address of the prim...

Page 15: ...resh Buttons Viewing Status Associated Wireless Clients Current DHCP Mappings System Log Link Monitor AP Client mode only General Operations Specifying the Operational Mode Administrative Password Man...

Page 16: ...the NI WAP 3701 3711 Firmware Tools For upgrading the firmware of the NI WAP 3701 3711 backing up and restoring the configuration and resetting the NI WAP 3701 3711 s configuration to factory defaults...

Page 17: ...the configuration settings have been changed by displaying two buttons Restart and Cancel In addition changes are highlighted in red Clicking Restart restarts the AP to activate the new settings Clic...

Page 18: ...chooses an IP address from the IP address pool specified by the First allocateable IP address and allocateable IP address count settings on the DHCP Server configuration page System Log System events...

Page 19: ...fied by the IEEE 802 11 standard y STA AP This type of wireless link is established between an IEEE 802 11 Station STA and an IEEE 802 11 Access Point AP An STA is usually a client computer PC or PDA...

Page 20: ...r Name and Password or admin and root respectively Managing the Firmware Firmware management operations for the NI WAP 3701 3711 include Firmware Upgrade Configuration Backup Configuration Restore and...

Page 21: ...ect the correct configuration hex file You must make sure the file name is the NI WAP 3701 3711 s MAC address The firmware file path will be shown in the Firmware file name text box 2 Click Restore to...

Page 22: ...e the Accept read requests check box of the TFTP Server is selected The LAN IP address of the AP and the IP address of the TFTP server must be on the same IP subnet for TFTP to work Due to the unrelia...

Page 23: ...701 3711 s MAC address is 00 01 02 33 44 55 the configuration backup file will be 000102334455 hex NOTE Remember to select the Accept write requests check box of TFTP Server To restore the configurati...

Page 24: ...ation to factory defaults WARNING Think twice before clicking the Reset button Doing so will cause you to lose all of your current configuration settings Configuring TCP IP related Settings Addressing...

Page 25: ...ated NOTE There should only be one DHCP server on the LAN otherwise DHCP will not work properly If a DHCP server is already connected to the LAN disable the DHCP server functionality of the NI WAP 370...

Page 26: ...1g only G Only B WIFI mode for internal usage or mixed mode Mixed 802 11g and 802 11b simultaneously The number of available RF channels depends on local regulations therefore you must choose an appro...

Page 27: ...can only associate with an AP that has the smallest number of associated wireless users in the group On the other hand if the by traffic load policy is selected a new wireless user can only associate...

Page 28: ...ding Enabled check box For example assume that you want two NI WAP 3701 3711 s with MAC addresses 00 02 65 01 62 C5 and 00 02 65 01 62 C6 to establish a WDS link On the NI WAP 3701 3711 with MAC addre...

Page 29: ...e security mode to the Open System option When the security mode is set to Open System no authentication or data encryption will be performed In addition you can disable the SSID broadcast functionali...

Page 30: ...s Subnet Behavior of the All APs on This Subnet wireless client isolation option When AP 1 and AP 2 are using the This AP Only option wireless traffic between STA 1 and STA 2 is blocked by AP 1 wherea...

Page 31: ...on is achieved by dynamic WEP y IEEE 802 1X EAP with Dynamic TKIP WPA This is a full WPA mode in which both the TKIP and IEEE 802 1X dynamic key exchange mechanisms are enabled The AP is highly secure...

Page 32: ...ss of a wireless client to be denied access and then click Add 4 Repeat Steps 3 for other wireless clients To grant access for wireless clients to the wireless network 1 Select Enabled from the Functi...

Page 33: ...or digital certificate to the backend RADIUS server by EAPOL Extensible Authentication Protocol Over LAN The RADIUS server can record accounting information such as when a user logs on to the wireless...

Page 34: ...ss access point will try to communicate with the secondary RADIUS server You can specify the length of timeout and the number of retries before communicating with the secondary RADIUS server after fai...

Page 35: ...AN or Ethernet interface is inspected for filtering As a rule specify the hex decimal Ethernet type number and give the rule a name IP Protocol Filters The protocol source address and destination addr...

Page 36: ...name that will be shown in My Network Places Double clicking the icon in My Network Places that stands for the AP will launch the default Web browser for you to configure the NI WAP 3701 3711 System...

Page 37: ...bled disabled by default SNMP The SNMP Simple Network Management Protocol functionality can be disabled and you can specify the name used as a password of the read only and read write community In add...

Page 38: ...abled Transmission Rate Auto Transmit Power 100 MAC Address See the label on the accompanying PCMCIA card or the label on the housing of the NI WAP 3701 3711 Security Mode Open System Selected WEP Key...

Page 39: ...od of obtaining an IP Address Set manually IP Address 192 168 127 253 Subnet Mask 255 255 255 0 Default Gateway 0 0 0 0 DHCP Server Disabled Management UPnP Enabled System Log Local Log SNMP Enabled S...

Page 40: ...s The wireless client computer cannot associate with an NI WAP 3701 3711 y Is the wireless client set in infrastructure mode Check the operating mode of the WLAN NIC y Is the SSID of the WLAN NIC iden...

Page 41: ...ply it knows the IP address of the correspondent host and sends additional packets to this IP address As illustrated in the above figure the communication path could be broken at some of the stages Th...

Page 42: ...of the client computer on the same IP subnet y If you cannot locate any incorrect AP settings the default gateway may be down or there are other communication problems on the network backbone The DNS...

Page 43: ...irmware of the AP may be stuck in an incorrect state Unplug the power connector from the power jack and then re plug the connector to restart the AP Report this problem to our technical support staff...

Page 44: ...lp FCC Caution To assure continued compliance example use only shielded interface cables when connecting to computer or peripheral devices Any changes or modifications not expressly approved by the pa...

Page 45: ...therefore be allowed at all times to ensure the safe use of the equipment EU Countries Intended for Use The ETSI version of this device is intended for home and office use in Austria Belgium Denmark F...

Page 46: ...al classrooms interactive CDs and Certification program information You also can register for instructor led hands on courses at locations around the world y System Integration If you have time constr...

Page 47: ...1 3 5472 2970 Korea 82 02 3451 3400 Lebanon 961 0 1 33 28 28 Malaysia 1800 887710 Mexico 01 800 010 0793 Netherlands 31 0 348 433 466 New Zealand 0800 553 322 Norway 47 0 66 90 76 60 Poland 48 22 3390...

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