National Instruments IC-3173 Getting Started Manual Download Page 11

assigns the same IP address to another device. Either remove or reconfigure the other
device, or reconfigure the IC-3173 to use a different IP address by putting it into the IP
RESET state and restarting into the normal state. Refer to the 

IC-3173 User Manual

 on 

ni.com/manuals

 for instructions on how to perform an IP RESET.

The cable you are using may be inappropriate for the speed of your network, causing
network communication dropout. While 1,000 Mbps communication over short cable
lengths can be achieved with the CAT5 cable commonly used for 10 and 100 Mbps,
CAT5e and CAT6 cables are more reliable and recommended for 1,000 Mbps links. The
IC-3173 has the ability to perform auto-crossover, allowing the use of straight or
crossover Ethernet cables, independent of the connection configuration.

The IC-3173 is configured to acquire an IP address from a DHCP server, but no DHCP
server is available. By default, the target will automatically attempt to connect to the
network using DHCP. If the target is unable to initiate a DHCP connection, the target
connects to the network with a link-local IP address (169.254.x.x).

You may be experiencing firewall issues. If you are having difficulty detecting the system
and setting up the IC-3173 on your network, you must configure the firewall to open the
TCP/UDP ports used by the IC-3173 and the host machine. Refer to the following table
for more information about TCP/UDP ports.

Table 1.

 TCP/UDP Ports Used by the IC-3173

Port

Type

Details

 

 

 

3580 TCP/UDP Reserved as nati-svrloc (NATI-ServiceLocator). Used by MAX to locate

remote targets.

7749

TCP

Used for remote image display (not reserved).

7750

TCP

Used for NI-IMAQdx remote configuration (not reserved).

3363 TCP/UDP Reserved as nati-vi-server (NATI VI Server). Used by Vision Builder AI

to configure a remote target.

If your firewall is controlled remotely or you are unsure about configuring the firewall, contact
your network administrator.

No Software is Installed

MAX reports that no software is installed. Install application and driver software on the
IC-3173.

Related Information

Installing the NI Industrial Controller Device Drivers

 on page 8

Cannot Drive Isolated Outputs

Verify that you have power connected to the V

ISO

 and C

ISO

 inputs on the IC-3173 isolated

power connector and that the contact at the screw terminals is solid. Because these outputs are
electrically isolated from the IC-3173 device main supply, they require power in addition to
the IC-3173 main supply.

IC-3173 Getting Started Guide

  | 

© National Instruments

  | 

11

Summary of Contents for IC-3173

Page 1: ...ortant safety information you must follow when installing and operating the device Do not operate the device in a manner not specified in the documentation Misuse of the device may result in a hazard...

Page 2: ...imum voltage for which the device is rated Do not exceed the maximum ratings for the device Remove power from signal lines before connection to or disconnection from the device Electromagnetic Compati...

Page 3: ...tion To ensure the specified EMC performance product installation requires either special considerations or user installed add on devices See the product installation instructions for further informat...

Page 4: ...r Accessible Battery Compartment not pictured 12 RS 232 RS 485 Serial Port 13 USB 3 0 Ports 14 Primary Gigabit Ethernet Port 15 Retention Mounts for USB 3 0 Ports 16 Retention Mounts for USB 2 0 Ports...

Page 5: ...tion The C terminals are internally connected to each other 6 Install the power connector into SYS PWR IN on the front panel of the controller and tighten the connector screw flanges to 0 3 to 0 4 N m...

Page 6: ...f the power connector plug and tighten the terminal screw to 0 2 to 0 25 N m 1 8 to 2 2 lb in of torque 5 Connect the negative lead of the isolated outputs power source to the C terminal of the power...

Page 7: ...male to pigtail cable part number 156083 03 for 3 meter cable 44 pin D SUB male to 44 position D SUB female cable part number 156084 03 for 3 meter cable or part number 156084 0R5 for 0 5 meter cable...

Page 8: ...r network device on the same network as the development computer 4 Verify the ACTIVITY LINK LED on the port is on or blinking The device negotiates an IP address when connected to a network with a DHC...

Page 9: ...tware set a Expand the IC 3173 under Remote Systems b Click the Software item below the IC 3173 in the configuration tree c Click Add Remove Software on the NI MAX toolbar to launch the LabVIEW Real T...

Page 10: ...words If you forget the password you must contact NI and reformat the controller Troubleshooting The IC 3173 Does Not Appear in MAX The IC 3173 may not be powered Verify that there is system power to...

Page 11: ...f you are having difficulty detecting the system and setting up the IC 3173 on your network you must configure the firewall to open the TCP UDP ports used by the IC 3173 and the host machine Refer to...

Page 12: ...ontroller either booted into an unsupported operating system was interrupted during the boot process or detected an unrecoverable software error Continuous blink red This indicates a hardware error An...

Page 13: ...declaration of conformity This system affords the user protection for electromagnetic compatibility EMC and product safety You can obtain the DoC for your product by visiting ni com certification If...

Page 14: ...party legal notices in the readme file for your NI product Refer to the Export Compliance Information at ni com legal export compliance for the NI global trade compliance policy and how to obtain rel...

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