National Comfort Products Comfort Pack, Installation And Maintenance Instructions Manual

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National Comfort Products
539 Dunksferry Road • Bensalem, PA 19020 • (215) 244-1400 • 1-800-523-7138 • Fax: (215) 244-9579
LIMITED EXTENDED PROTECTION WARRANTY
FOR
NATIONAL COMFORT PRODUCTS (NCP) BENSALEM, PA
COMFORT PACK UNITS
This NCP product is warranted to be free from all manufacturing defects, material or workmanship, for a period of five years from
the date of installation (receipt required), whether or not actual use begins on this date, or five years from the date of manufacture,
if the date of installation cannot be verified. Immediate notice to NCP will (A) provide a new or remanufactured part to replace the
defective part, without charge for the part itself, or (B) provide a replacement unit.
National Comfort Products will not be responsible for: local transportation, removing, related service, labor, diagnosis calls, refriger-
ant, costs incurred for returning defective parts, damage or repairs required due to faulty installation or improper application by
others, damage as a result of fire, wind, floods, lightning, accidents, or corrosive atmosphere.
EXTENDED 2ND THRU 5TH YEAR COMPRESSOR WARRANTY
If the compressor should fail because of a manufacturing defect, is in the original installation, has been operated under normal con-
ditions, and is in the 2nd to 5th year following the above determined date, NCP will provide, at its option, a new or remanufactured
replacement compressor.
EXTENDED 2ND THRU 10TH YEAR HEAT EXCHANGER WARRANTY
If the heat exchanger of the gas furnace should fail because of a manufacturing defect, is in the original installation, has been oper-
ated under normal conditions, and is in the 2nd to 10th year following the above determined date, NCP will provide, at its option, a
new or remanufactured replacement heat exchanger.
Replacement parts are warranted for the remainder of the original product warranty, or for one year, whichever is longer. NCP may
require that defective parts be returned to verify and identify the cause of the defect.
LIMITATION OF WARRANTIES — ALL IMPLIED WARRANTIES (INCLUDING IMPLIED WARRANTIES
OF MERCHANTABILITY) ARE HEREBY LIMITED IN DURATION TO THE PERIOD FOR WHICH EACH
LIMITED WARRANTY IS GIVEN. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN
IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. THE EX-
PRESSED WARRANTIES MADE IN THIS WARRANTY ARE EXCLUSIVE AND MAY NOT BE ALTERED,
ENLARGED, OR CHANGED BY ANY DISTRIBUTOR, DEALER, OR OTHER PERSON WHATSOEVER.
MATERIAL IS INSPECTED AT THE FACTORY AND RELEASED TO TRANSPORTATION AGENCY IN
GOOD CONDITION. WHEN RECEIVED, VISUAL INSPECTION MUST BE MADE IMMEDIATELY. AP-
PARENT SHIPPING DAMAGE SHOULD BE NOTED ON THE DELIVERY RECEIPT AND THE MATERI-
AL INSPECTED IN THE PRESENCE OF THE CARRIER’S REPRESENTATIVE. IF DAMAGE IS FOUND
A CLAIM MUST BE FILED WITH THE CARRIER IMMEDIATELY.
FREIGHT DAMAGE IS NOT COVERED UNDER THIS WARRANTY.
WARNING: NO WARRANTY ON NEW UNITS INSTALLED BEHIND BRICK FACADES. IN YEARS PAST,
IT WAS COMMON PRACTICE TO ADD A BRICK PATTERN FACADE (PIGEON HOLES) IN FRONT OF
THE THRU-THE-WALL UNIT TO CHANGE THE EXTERIOR APPEARANCE OF THE BUILDING. ALL
OBSTACLES ADDED TO IMPEDE AIR FLOW OF THE CONDENSING UNIT WILL DECREASE PER-
FORMANCE AND CAUSE PREMATURE EQUIPMENT FAILURE AND VOID ALL WARRANTIES. CON-
SULT FACTORY WITH ANY QUESTIONS.
This warranty gives you specific legal rights. You may also have rights which vary from state to state.
NATIONAL COMFORT PRODUCTS, BENSALEM, PENNSYLVANIA
NOTE: All warranty parts and paper work must be submitted no later than 60 days after failure.
Warranty requests submitted after 60 days of failure will not be processed.
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