NASCO HEALTHCARE
LPP1297/HC190001INM13- 06/21
©2021 NASCO HEALTHCARE
CLEANING THE MANIKIN
Note: Do not autoclave. Excessive heat will destroy the plastic.
Use Health Department protocols for disinfecting. Use any water
soluble cleaning agent to clean the surface of any grime or dirt.
Store the manikin dry in temperatures considered comfortable for
humans. Excessive heat from storing in locations such as the trunk of
your car will likely result in deformation of the head. Storing in cold
temperatures may result in cracking the plastic. If it gets cold, handle
it gently until the plastic warms up to comfortable room temperatures.
If the head deforms from pressure associated with storing in a warm
environment, remove the head from the manikin and immerse it in a
pot of steaming water for about 20 seconds. The hot water will allow
the head to spring back to its original shape. Set the head on a flat
surface and allow to cool in its molded shape. Then install it back on
the body.
WARRANTY
NASCO HEALTHCARE warrants their products to be free from defects
in materials and/or workmanship for a period of three years from
the date of purchase, as evidenced by the date on the invoice of
the product shipment to the end user. The warranty expressly does
not cover abuse, accidental or purposeful damage, or any form of
modification to the product. NASCO HEALTHCARE reserves the right to
either replace affected parts or the entire unit, at their sole discretion,
after investigating and reviewing the actual product and the damage.
In most instances, a digital photo of the product in question showing
the damage will help qualify a product for return to the factory. At no
time will any product be accepted at the factory without proper return
authorization issued by NASCO HEALTHCARE.
Freight and shipping charges are the sole responsibility of the end user.
No product will be received with shipping charges due. Any product
considered for warranty work must be identified by serial number and
invoice number from the agency through whom the product was
purchased. Without this information the product will not receive a
return authorization number as required.
RETURN POLICY
Should it be necessary to return an item for credit or for any other
reason, contact our Customer Care Department to obtain an RGA
Number. Please refer to your invoice number when phoning in your
request Customer Care Department.
