Nasco Healthcare
16 Simulaids Drive
Saugerties, NY 12477
1-833-NASCOHC (627-2642)
www.nascohealthcare.com
SA119 100-2710 04/22
©2022 Nasco Healthcare
Return Goods Policy
Should it be necessary to return an item for any reason, contact
our Customer Service Department to obtain a RETURN
AUTHORIZATION NUMBER. Merchandise cannot be accepted
without prior return authorization. Please refer to your invoice
number when phoning in your request for returning
merchandise.
If needed, a shipping carton and packing instructions will be
sent to you to facilitate return of the item.
Warranty
Nasco Healthcare warrants this product to be free from any
defect in materials and/or workmanship for a period of three
years from Return Goods Policy the date of purchase, as
evidenced by the date of invoice when the product was shipped
to the end user. This warranty expressly does not cover abuse,
accidental or purposeful damage, or any form of modification
to the product. Simulaids reserves the right to either repair or
replace affected parts or the entire unit, at their sole discretion,
after investigating and reviewing the actual product and the
damage. In most instances, a digital photo of the product in
question showing the damage will help qualify a product for
return to the factory. At no time will any product be accepted at
the plant without proper return authorization issued by Nasco
Healthcare.
Freight and Shipping charges are the sole responsibility of the
end user. No product will be received with shipping charges
due. Any product considered for warranty work must be
identified by serial number and invoice number from the
agency through whom the product was purchased. Without this
information the product will not receive a return authorization
number as required above.
